Get Maintenance -> Interior care and cleaning Guide for Volkswagen Arteon 4 Door First Generation (2017-2024)

Wheels

Remove contaminants and road salt with plenty of water.

Clean dirty alloy wheels with a suitable rim cleaner or with Volkswagen Genuine rim cleaner. Volkswagen recommends applying a suitable hard wax or

Volkswagen Genuine hard wax to the rims every three months.

Repair a damaged protective paint layer immediately with a paint pen. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen

Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Remove brake dust with a suitable rim cleaner or Volkswagen Genuine rim cleaner.

Door lock cylinder

1. Defrost the door lock cylinder with a suitable door lock deicer or Volkswagen Genuine deicer.

Do not use any door lock deicers with degreasing substances.

WARNING

The engine compartment is a dangerous area in any vehicle. There is a risk of injury, scalding, accidents, and burns when performing any work in the engine

compartment.

Always note the necessary handling guidelines and the safety precautions every time before working in the engine compartment → page , Safety

precautions for working in the engine compartment.

Have all the work performed by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

NOTICE

Incorrect cleaning and care can cause vehicle damage.

Always follow the manufacturer's instructions.

Never use cleaning objects that are too hard or abrasive.

Interior care and cleaning

Please read the introductory information and heed the Warnings and Notice ⇒

and Vehicle care information.

The following overview gives recommendations for cleaning and caring for individual vehicle components.

NOTICE

Incorrect cleaning and care can cause vehicle damage.

Never use steam cleaners, brushes, hard sponges, etc.

Have tough spots removed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Door windows

Clean the door window with a glass cleaner.

Wipe the door windows dry with a clean chamois or a lint-free cloth.

Textiles, microﬁber, leatherette

Regularly remove dirt particles that adhere to the surface with a vacuum cleaner so that the material is not permanently damaged by scrubbing.

Remove contaminants with a suitable interior cleaner or Volkswagen Genuine interior cleaner.

For grease-based contaminants such as oil, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. Blot away the dissolved grease or dye with

an absorbent towel. If necessary, treat afterwards with water.

For contaminants, for example from pens or nail polish, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. If necessary, treat afterward wit

a mild soap solution of maximum two tablespoons of neutral soap in a liter of water.

Never use leather cleaners, solvents, ﬂoor polish, shoe polish, paint remover, or other similar substances.

Never use pressure washers, steam cleaners or cooling sprays.

Natural leather

Remove fresh dirt with a cotton cloth and a mild soap solution of maximum two tablespoons of neutral soap in a liter of water. Do not let any ﬂuids seep into the

cracks.

For contaminants, for example from pens or nail polish, use a suitable leather cleaner or Volkswagen Genuine leather cleaner.

Treat dried spots with a suitable leather cleaner or with Volkswagen Genuine leather cleaner.

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Remove any fresh spots of grease such as oil with an absorbent cloth.

Apply leather care to seats regularly and each time you clean. If leaving the vehicle parked for long periods of time, you should cover the leather to protect it

from direct sunlight.

Never treat leather with solvents, ﬂoor polish, shoe polish, paint remover, or other similar substances.

Plastic parts

Clean with a soft, damp cloth.

If a mild soap solution of maximum two tablespoons of neutral soap in a liter of water cannot remove stubborn stains, use a solvent-free plastic cleaner or

Volkswagen Genuine plastic cleaner, if necessary.

Trims, decorative trims made out of chrome, aluminum or stainless steel

Clean using a clean, soft towel and mild soap solution of maximum two tablespoons of neutral soap in a liter of water, in a dust-free area.

Treat anodized surfaces with a suitable chrome and aluminum product or Volkswagen Genuine chrome and aluminum products.

Controls

1. Use a soft brush to remove large dirt deposits as well as any dirt that is difﬁcult to reach.

2. Use a clean, soft cloth and a fairly mild soap solution of maximum two tablespoons of neutral soap in a liter of water. Fluids must not enter into the controls.

Displays and screens

Do not clean the instrument cluster display and the Infotainment system screen when they are dry.

1. Turn off the Infotainment system temporarily to clean it.

2. Use a suitable cleaning cloth or Volkswagen Genuine cleaning cloth with some water, suitable glass cleaner, or an LCD cleaner.

Rubber seals

Clean with a soft, lint-free cloth and plenty of water.

Treat regularly with a suitable rubber care product or Volkswagen Genuine rubber care product.

Safety belts

1. Unreel the safety belt completely and leave the belt unreeled.

2. Remove large spots of dirt with a soft brush.

3. Clean the safety belt with a mild soap solution of maximum two tablespoons of neutral soap in a liter of water.

4. Let the belt webbing dry completely, then allow the belt to retract.

WARNING

Improper cleaning can cause damage to the safety belts, anchors, and the automatic safety belt retractors.

Never attempt to modify or remove the safety belts to clean them.

Never use chemical products to clean the safety belts and their components.

Do no use any corrosive ﬂuids, solvents, or sharp objects.

Do not allow ﬂuids and objects to enter the safety belt buckle.

Let the safety belt dry after cleaning before allowing it to retract completely.

Wood trims

Clean with a soft cloth and fairly mild soap solution of maximum two tablespoons of neutral soap in a liter of water.

Cleaning the seat covers

If dye from clothing such as denim stains the seat covers, this is not considered a defect in the vehicle upholstery. Airbag system components and connectors may

be installed in the seat covers. Damage, incorrect cleaning and handling, or moisture can also cause an airbag system malfunction as well as damage to the vehicl

electrical system ⇒

Depending on the equipment, electrical components and connectors may be installed in the seat surface with seat heating, which can be damaged by incorrect

cleaning or handling. This can also result in damage to other areas of the vehicle electrical system.

Never use pressure washers, steam cleaners or cooling sprays.

Never soak seat covers.

Never switch on seat heating to dry the seats.

Do not use detergent pastes or mild detergent solutions.

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If there is uncertainty, contact suitably qualiﬁed professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or

authorized Volkswagen Service Facility.

WARNING

Improper care and cleaning of vehicle components could impair vehicle safety equipment and cause serious injuries.

Clean and maintain vehicle components only according to the manufacturer’s instructions.

Needless to say, it is easier to see signs of wear and dirt caused by normal usage on bright materials in the vehicle interior. These signs of use are unavoidable

and also indicate the unavoidable deterioration caused by normal usage. Please follow the corresponding care instructions.

Accessories, replacement parts, repairs, and modiﬁcations

Accessories and replacement parts

Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility before purchasing Genuine Volkswagen Accessories, replacement parts, or

operating equipment, for example if you would like to retroﬁt the vehicle with Genuine Volkswagen Accessories or if parts need to be replaced. The authorized

Volkswagen dealer or authorized Volkswagen Service Facility is aware of legal regulations and factory recommendations for Genuine Volkswagen Accessories,

replacement parts, and operating equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer

or authorized Volkswagen Service Facility. Volkswagen has veriﬁed their reliability, safety, and suitability. A suitably qualiﬁed authorized Volkswagen dealer or

authorized Volkswagen Service Facility also specializes in correct installation. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

Products that are not approved by Volkswagen may not have been evaluated by Volkswagen regarding the reliability, safety, and suitability for the vehicle, despite

ongoing market observation. Therefore, Volkswagen can also not be responsible in individual cases if approval is given by an ofﬁcially-recognized technical

inspection and control authority or clearance is given by a government agency.

You must consult a suitably qualiﬁed authorized Volkswagen dealer or authorized Volkswagen Service Facility to replace rim/tire combinations. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Retroﬁtted devices that have a direct effect on vehicle control, must have an e symbol (the approval symbol for the European Union) and be approved by

Volkswagen for the vehicle. Such devices could include a cruise control system or an electronically-controlled damping system.

Additional electrical devices that do not have a direct effect on vehicle control must have a symbol (manufacturer's Declaration of Compliance for the European

Union). Such devices could include refrigerators, computers, or ventilators.

WARNING

Unsuitable accessory parts and replacement parts may cause vehicle damage, malfunctions, accidents and severe injuries.

Volkswagen recommends the use of Volkswagen Genuine Parts^®or Genuine Volkswagen Accessories, which you can acquire from an authorized

Volkswagen dealer or authorized Volkswagen Service Facility.

Only install parts on the vehicle whose design and function are identical to the parts installed at the factory.

Only use rim/tire combinations that are approved by Volkswagen for your vehicle model.

WARNING

Items in the deployment zone of the airbag may cause serious or fatal injuries if the airbags deploy.

Never attach or position objects in the airbag deployment zone.

NOTICE

Unsuitable accessories and replacement parts may cause vehicle damage and malfunctions.

Retroﬁtting an engine preheating system may damage certain engines.

Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility about the intended engines for retroﬁtting an engine preheating

system. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Repairs and technical modiﬁcations

Volkswagen guidelines must be followed when performing repairs and technical modiﬁcations ⇒

Interference with electronic components and their software can cause malfunctions. Because of the way electronic components are interconnected, such

malfunctions can also impair systems that are not directly involved. This means that you risk both a substantial reduction in the operational safety of your vehicle

and increased wear of vehicle components.

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Maintenance -> Interior care and cleaning for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

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