Get Accessories, replacement parts, repairs, and modifications -> Repairs and technical modifications Guide for Volkswagen Atlas SUV First Generation (2018-2023)

Needless to say, it is easier to see signs of wear and dirt caused by normal usage on bright materials in the vehicle interior. These signs of use are unavoidable

and also indicate the unavoidable deterioration caused by normal usage. Please follow the corresponding care instructions.

Accessories, replacement parts, repairs, and modiﬁcations

Accessories and replacement parts

Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility before purchasing Genuine Volkswagen Accessories, replacement parts, or

operating equipment, for example if you would like to retroﬁt the vehicle with Genuine Volkswagen Accessories or if parts need to be replaced. The authorized

Volkswagen dealer or authorized Volkswagen Service Facility is aware of legal regulations and factory recommendations for Genuine Volkswagen Accessories,

replacement parts, and operating equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer

or authorized Volkswagen Service Facility. Volkswagen has veriﬁed their reliability, safety, and suitability. A suitably qualiﬁed authorized Volkswagen dealer or

authorized Volkswagen Service Facility also specializes in correct installation. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

Products that are not approved by Volkswagen may not have been evaluated by Volkswagen regarding the reliability, safety, and suitability for the vehicle, despite

ongoing market observation. Therefore, Volkswagen can also not be responsible in individual cases if approval is given by an ofﬁcially-recognized technical

inspection and control authority or clearance is given by a government agency.

You must consult a suitably qualiﬁed authorized Volkswagen dealer or authorized Volkswagen Service Facility to replace rim/tire combinations. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Retroﬁtted devices that have a direct effect on vehicle control, must have an e symbol (the approval symbol for the European Union) and be approved by

Volkswagen for the vehicle. Such devices could include a cruise control system or an electronically-controlled damping system.

Additional electrical devices that do not have a direct effect on vehicle control must have a symbol (manufacturer's Declaration of Compliance for the European

Union). Such devices could include refrigerators, computers, or ventilators.

WARNING

Unsuitable accessory parts and replacement parts may cause vehicle damage, malfunctions, accidents and severe injuries.

Volkswagen recommends the use of Volkswagen Genuine Parts^®or Genuine Volkswagen Accessories, which you can acquire from an authorized

Volkswagen dealer or authorized Volkswagen Service Facility.

Only install parts on the vehicle whose design and function are identical to the parts installed at the factory.

Only use rim/tire combinations that are approved by Volkswagen for your vehicle model.

WARNING

Items in the deployment zone of the airbag may cause serious or fatal injuries if the airbags deploy.

Never attach or position objects in the airbag deployment zone.

NOTICE

Unsuitable accessories and replacement parts may cause vehicle damage and malfunctions.

Retroﬁtting an engine preheating system may damage certain engines.

Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility about the intended engines for retroﬁtting an engine preheating

system. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Repairs and technical modiﬁcations

Volkswagen guidelines must be followed when performing repairs and technical modiﬁcations ⇒

Interference with electronic components and their software can cause malfunctions. Because of the way electronic components are interconnected, such

malfunctions can also impair systems that are not directly involved. This means that you risk both a substantial reduction in the operational safety of your vehicle

and increased wear of vehicle components.

An authorized Volkswagen dealer or authorized Volkswagen Service Facility cannot assume any liability for damage resulting from repairs and technical

modiﬁcations that were performed incorrectly.

An authorized Volkswagen dealer or authorized Volkswagen Service Facility is not responsible for damage resulting from repairs and technical modiﬁcations that

were performed incorrectly. Such damages are also not covered by the Volkswagen warranty.

Have all repairs and technical modiﬁcations performed by suitably qualiﬁed professionals. Volkswagen recommends contacting your authorized Volkswagen dealer

or authorized Volkswagen Service Facility for Volkswagen Genuine Parts^®.

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Volkswagen repair information

Volkswagen service information and ofﬁcial Volkswagen repair information can be purchased.

Customers in Europe, Asia, Australia, Africa, Central and South America:

Contact suitably qualiﬁed professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service

Facility. Or register with the erWin (electronic repair and service information) web portal:

Customers in North America and Canada:

If you wish to order the printed service information, please contact:

Volkswagen Technical Literature Ordering Centerliterature.vw.com

You can also register for the erWin web portal:

Diagnostic connection (on-board diagnosis)

In the vehicle interior, there is a diagnostic connection (OBD ) to read event memories. Event memories document faults that have occurred and deviations from

speciﬁed values from the control module ⇒

The diagnostic connection (OBD) is located in the footwell on the driver's side on the underside of the instrument panel or next to the hood release lever behind a

cover.

Only have the event memory read out and reset by suitably qualiﬁed professionals. Additional information about the saved data can be obtained from suitably

qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

After a malfunction is ﬁxed, the information about it will be deleted from the event memory. Other memory content is overwritten continuously.

Vehicles with special modiﬁcations and mountings

The attachment and mounting manufacturer should make sure that the applicable environmental laws and regulations are met for the attachments and mountings,

especially the EU directive 2000/53/EG about old vehicle and EU directive 2003/11/EG about market introduction restrictions and the use of certain hazardous

materials and compounds.

The installation instructions for any retroﬁtted equipment should be saved by the vehicle owner and provided to the removal facility if the vehicle is scrapped. This

ensures that even vehicles with retroﬁtted equipment will be disposed of in a way that will not harm the environment.

Windshield repairs

To perform functions, some equipment requires an electric or electronic component that is secured to the inside of the windshield near the interior rearview mirror,

for example. If the windshield is damaged within the area covered by the electrical or electronic component's visual ﬁeld, for example with a stone chip, then the

windshield must be replaced. Stone chip repairs can cause malfunctions in the equipment.

After a windshield is replaced, the camera and sensors must be adjusted and calibrated by suitably qualiﬁed professionals. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Impairment or damage to sensors and cameras

The sensors or cameras could shift or become damaged as a result of incorrect repairs, structural changes to the vehicle (such as “lowering”), installation of after-

market equipment, or changes to the trim panels. This can also be caused by collisions when parking and by minor damage, such as a stone hitting the windshield.

The area in front of and around the sensors and cameras must not be covered by stickers, auxiliary headlights, decorative license plate frames, or similar objects.

Note the position of sensors and cameras on your vehicle in the vehicle overviews.

NOTICE

Additionally afﬁxed foils and paint on and above the sensors can impair the function of the sensors.

If there is damage in the area of the sensors in the bumper, have the component replaced by a suitably qualiﬁed professional. Volkswagen recommends

contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

If ignored, important vehicle functions of driver assistance systems could be impaired and vehicle damage could result.

Have repairs or structural changes performed by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or

authorized Volkswagen Service Facility.

Additional information:

Painting near the sensors can impair the function of the system that uses those sensors.

The Volkswagen emblem can impede the view of the radar sensors to the front on some vehicle versions. Therefore only operate the vehicle with the original

Volkswagen emblem or an emblem approved by Volkswagen.

Engine/motor protection

Engine/motor protection can reduce the risk of damage to the vehicle underbody and the oil pan, for example if driving over curbs, entering driveways, or on

unpaved roads.

357

Have the retroﬁtting work performed by suitable qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

Engine/motor protection may not be available in all countries.

WARNING

Repairs and modiﬁcations to the vehicle that are performed incorrectly can impair the effectiveness of the driver assistance systems and deploying airbags.

This can cause malfunctions, accidents and fatal injuries.

Only have suitably qualiﬁed professionals make repairs or modiﬁcations to a vehicle. Volkswagen recommends contacting an authorized Volkswagen

dealer or authorized Volkswagen Service Facility.

WARNING

Repairs and modiﬁcations to the vehicle that are performed incorrectly may cause vehicle damage, accidents and severe injuries.

Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized

Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen has veriﬁed their reliability, safety, and suitability.

Only have suitably qualiﬁed professionals make repairs or modiﬁcations to a vehicle. Authorized Volkswagen dealers and authorized Volkswagen Service

Facilities have the required tools, diagnostic devices, repair information, and qualiﬁed personnel. Volkswagen recommends contacting an authorized

Volkswagen dealer or authorized Volkswagen Service Facility.

Only install parts on the vehicle whose design and function are identical to the parts installed at the factory.

Only use rim/tire combinations that are approved by Volkswagen for your vehicle model.

WARNING

Incorrect use of the diagnostic connection can cause malfunctions, which can then result in collisions and serious injuries.

Never read out the event memory yourself using the diagnostic connection.

Never load data yourself using the diagnostic connection in the vehicle.

Only have the event memory read out with the diagnostic connection by suitably qualiﬁed professionals. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Airbag system repairs and situations that can affect the system function

Volkswagen guidelines must be followed when performing repairs and technical modiﬁcations ⇒

Only have modiﬁcations and repairs on the front bumper, doors, front seats, headliner, or vehicle body performed by an authorized Volkswagen dealer or authorized

Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Airbag system

components and sensors may be located on these vehicle components.

Airbag system components can be damaged during all procedures on the airbag system and when removing and installing system components while performing

other repair procedures. This may prevent the airbags from deploying or cause them to deploy incorrectly in the event of an accident.

The instructions must be followed so that the effectiveness of the airbags is not impaired and removed components do not cause injuries and environmental

pollution. An authorized Volkswagen dealer or authorized Volkswagen Service Facility will be familiar with these provisions. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

A modiﬁcation to the vehicle suspension can impair the functionality of the airbag system during a collision. For example, using a rim/tire combination that is not

approved by Volkswagen, lowering the vehicle, or changing the suspension stiffness including the springs, suspensions struts, shock absorbers, etc., can change

the force that is measured by the airbag sensors and transmitted to the electronic control module. For example, some changes to the suspension can increase the

force measured by the systems and trigger the airbag system in accidents where the airbags would normally not be deployed if the modiﬁcations had not been

made. Other modiﬁcations can reduce the force measured by the sensors and prevent the airbag from deploying when it should have deployed.

WARNING

Repairs and modiﬁcations that were done incorrectly can cause damage and malfunctions to the vehicle as well as impair the effectiveness of the airbag

system. This can cause accidents and serious or fatal injuries.

Only have suitably qualiﬁed professionals make repairs or modiﬁcations to a vehicle. Volkswagen recommends contacting an authorized Volkswagen

dealer or authorized Volkswagen Service Facility.

The airbag module cannot be repaired; it must be replaced.

Never install airbag components removed from old vehicles or from recycling.

WARNING

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Accessories, replacement parts, repairs, and modifications -> Repairs and technical modifications for Your Volkswagen Atlas SUV First Generation (2018-2023)

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