Get Adaptive Cruise Control (ACC) Guide for Volkswagen Atlas SUV First Generation (2018-2023)

Cruise control system malfunction

Malfunction. The yellow indicator light turns on.

1. Switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Cruise control system malfunction

Malfunction. The white indicator light comes on. In addition, the yellow central warning light

lights up.

1. Switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The regulation function is canceled automatically

The vehicle has exceeded the stored speed for an extended period.

No gear is engaged for driving forward.

Brake assistance systems, for example ASR or ESC, are active.

The vehicle has been braked by Front Assist.

If the problem persists, switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service

Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Adaptive Cruise Control (ACC)

Introduction

Adaptive Cruise Control (ACC)

maintains your selected speed. When

the vehicle approaches a vehicle driving

ahead, the ACC adjusts the speed

automatically and maintains your set

distance to the vehicle driving ahead.

Does this vehicle have ACC?

The vehicle has ACC if you can adjust ACC settings in the Assistance systems menu in the Infotainment system.

Speed range

You can set a speed between approx. 20 mph (approx. 30 km/h) and approx. 130 mph (approx. 210 km/h). The maximum speed that you can set may be lower,

depending on the vehicle equipment and country.

Driving with ACC

You can override the ACC system at any time. The regulation function is canceled when you apply the brakes. When you accelerate, the regulation function is

paused while accelerating and then resumed.

If a trailer is hitched, ACC is less dynamic.

Driver intervention request

If automatic deceleration by the ACC is not sufficient or the system limits are reached, the ACC will prompt you – with a message in the instrument cluster –

to also apply the brakes. The red warning light will also turn on and a warning tone will sound. Take over steering and be ready to brake.

Radar sensor

ACC detects driving situations using a radar sensor in the front of the vehicle. The radar sensor has a range of up to approx. 120 m (approx. 400 ft).

WARNING

The intelligent technology of the ACC cannot overcome the natural laws of physics and can operate only within the limits of the system. Never allow the

increased convenience to tempt you into taking risks. Careless or unintended use of the ACC system can cause accidents and serious injuries. The system

cannot replace the driver's attention.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc conditions.

Never use ACC when visibility is poor or when roads are steep, winding, ﬂooded, or slippery, like from snow, ice, moisture, or gravel.

Never use ACC when driving off-road or on unpaved roads. ACC is only designed for use on paved roads.

Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the deceleration by ACC is not sufﬁcient.

Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.

Always be ready to resume control of the vehicle speed.

Special driving situations

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Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

The functions described below depend on the vehicle equipment and are not available in all countries.

Stop-and-go traﬃc

ACC can brake vehicles with automatic transmissions to a stop and hold them stationary. ACC remains active, and the instrument cluster display shows ACC is

ready for a few seconds. In this time, the vehicle will automatically move again once the vehicle driving ahead starts.

Extend drive-readiness or reactivate:

1. Press the

Driving off when drive-readiness has ended and the vehicle driving ahead has already started moving:

1. Press the button.

button.

Or: Brieﬂy press the accelerator pedal.

The ACC does not stay active in the following scenarios:

The stationary phase lasts several minutes.

A vehicle door is opened.

The ignition is switched off.

WARNING

If ACC is ready appears in the instrument cluster display and the vehicle driving ahead starts to move, your vehicle will start driving automatically. The vehicle

may not be able to detect obstacles in the vehicle's path when this happens. This may cause accidents and serious injuries.

Check the vehicle's path every time before you start driving and brake the vehicle if necessary.

ACC limitations

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

When should I not use ACC?

The ACC system is not suitable in the following situations. Canceling the regulation function

⇒

When driving in heavy rain, snow, or spray

When driving through construction zones, tunnels or toll stations.

When driving on winding roads, for example, mountain roads

When driving off-road

When driving in parking ramps

When driving on roads with embedded metal objects, such as railroad tracks

When driving on gravel roads

Following a violent impact affecting components within the range of the radar sensor, e.g. following a rear-end collision.

WARNING

If you use the ACC in the situations mentioned, accidents and serious injuries may result and legal regulations may be violated.

Delayed reaction

If the radar sensor is exposed to environmental conditions that limit its function, the system may have a delayed response to this. Therefore, the display that

indicates that functions are restricted may be delayed when you ﬁrst start driving or while driving ⇒

Introduction.

Unrecognizable objects

ACC only detects vehicles that are moving in the same direction. The following will not be detected:

Pedestrians

Animals

Stationary vehicles

Vehicles crossing the street or oncoming vehicles

Other stationary obstacles

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Fig. 127 Turning and stationary vehicles.

If, for example, a vehicle detected by the ACC turns or changes lanes and there is a stationary vehicle in front of this vehicle, the ACC will not react to the stationary

vehicle ﬁg. 127.

Curves

Fig. 128 Driving around curves.

The radar sensor only measures straight ahead. Therefore, on tight curves, vehicles may be detected by mistake or vehicles driving ahead may not be detected

ﬁg. 128.

Vehicles outside the sensor range

Fig. 129 Narrow vehicle.

Fig. 130 Changing lanes.

The ACC may not react, may react with a delay, or may react in a way that is not desired in the following situations:

If there are vehicles that are driving close to your vehicle but outside the sensor range, such as motorcycles ﬁg. 129.

If vehicles change to your lane close in front of your vehicle ﬁg. 130.

Vehicles with attachments exceeding the vehicle dimensions.

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Switching ACC on and off

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Fig. 131 Left side of the multi-function steering wheel (variant 1).

Fig. 132 Left side of the multi-function steering wheel (variant 2).

Switching on

1. Press the

button.

ACC is not yet functioning.

Starting the regulation function

1. Press the

button while driving forward.

ACC saves the current speed and maintains the set distance. If the current speed is outside the speciﬁed speed range, the ACC adjusts the minimum speed

when driving too slowly or the maximum speed when driving too quickly.

In addition, the anti-slip regulation (ASR) is activated and ESC Sport is deactivated.

The following indicator lights may turn on depending on the driving situation and the instrument cluster version:

ACC is regulating.

ACC is regulating – no vehicle ahead detected.

ACC is regulating – vehicle

ahead detected. ACC is regulating – vehicle ahead detected.

If the ACC is not functioning, the gray indicator lights will light up or no indicator lights will light up at all.

Canceling the regulation function

1. Press the

button brieﬂy.

Or: Press the brake pedal.

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The relevant indicator light for the driving situation comes on and the speed and distance are saved.

If the anti-slip regulation (ASR) is deactivated, then the Adaptive Cruise Control is automatically stopped.

Resuming the regulation function

1. Press the

button.

ACC assumes the last set speed and the last set distance. The instrument cluster display shows the set speed, and indicator lights turn on corresponding to the

driving situation.

Switching off

1. Press and hold the

button.

The set speed is deleted.

Adjusting the ACC settings

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Setting the distance

Fig. 133 In the instrument cluster display: set distance

(general example, ACC is regulating).

You can set the distance at ﬁve levels from very short to very long:

1. Press the

2. Press the

button.

or button.

Steering wheel version 2: Alternatively, swipe vertically over the button area from

Or: Press the button repeatedly until the preferred distance is set.

The instrument cluster display shows the selected level ﬁg. 133 . Heed the country-speciﬁc regulations for minimum distance.

In the Assistance systems menu of the Infotainment system, you can choose whether you want the regulation to start at the distance that was set at the end of the

journey or start at a preselected distance.

If ACC is not regulating, the set distance and the vehicle will not be highlighted on the instrument cluster display.

Setting the speed

You can adjust the stored speed within the speciﬁed speed range using the buttons on the multi-function steering wheel as follows:

+ 1 mph (1 km/h): Press the

button.

Steering wheel version 2: Alternatively, swipe the button from the bottom to the top.

- 1 mph (1 km/h): Press the

button.

Steering wheel version 2: Alternatively, swipe the button from the top to the bottom.

+ 5 mph (10 km/h): Press and hold the

button. Pressing for the first time changes to the next-largest tens digit (km/h) or fives digit (mph).

button. Pressing for the first time changes to the next-smallest tens digit (km/h) or fives digit (mph).

- 5 mph (10 km/h):Press and hold the

WARNING

If the vehicle is less than the minimum distance from the vehicle ahead and the difference in speed between the vehicle ahead and your own vehicle is so great

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that the speed deceleration from the ACC is not sufﬁcient, there is a risk of a rear end collision. The braking distance also increases during rainfall and winter

road conditions.

ACC may not be able to detect all driving situations correctly.

Always be ready to apply the brakes yourself.

If you press the accelerator pedal, you will override the speed and distance control. In this case, ACC will not brake automatically.

Heed the country-speciﬁc regulations regarding minimum distance.

Always set a longer distance when there is rain, snow, or poor visibility.

Adjusting the regulation function system settings

You can inﬂuence how the ACC reacts in a sporty driving style:

Vehicles with Driving Mode Selection:

Select the desired driving mode.

Vehicles without Driving Mode Selection:

Select the desired driving mode in the Assistance systems menu in the Infotainment system.

Deactivating distance control

1. Press the

button.

2. Select Control system in the instrument cluster display.

Distance control is deactivated. The vehicle only maintains the set speed.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

ACC is not available

The yellow indicator light turns on.

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor ⇒ Vehicle care

Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor.

The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there is noticeable damage ⇒ Repairs and

technical modiﬁcations.

Malfunction or fault. Stop the engine and restart.

Painting work was carried out on or structural modiﬁcations were made to the front of the vehicle.

The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you

can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

ACC is not functioning as expected

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The system limitations are not adhered to ⇒ ACC limitations.

The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool down and check the function again.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The Adaptive Cruise Control cannot start

Make sure the following requirements are met:

Vehicles with an automatic transmission: A gear is engaged for driving forward.

The brake lights on the vehicle are functioning.

The brake lights on the electronically connected trailer are functioning.

ESC is not regulating.

The brake pedal is not being pressed.

Unusual noises during automatic braking

This is normal and not a cause for concern.

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Adaptive Cruise Control (ACC) for Your Volkswagen Atlas SUV First Generation (2018-2023)

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