that the speed deceleration from the ACC is not sufficient, there is a risk of a rear end collision. The braking distance also increases during rainfall and winter
road conditions.
ACC may not be able to detect all driving situations correctly.
Always be ready to apply the brakes yourself.
If you press the accelerator pedal, you will override the speed and distance control. In this case, ACC will not brake automatically.
Heed the country-specific regulations regarding minimum distance.
Always set a longer distance when there is rain, snow, or poor visibility.
Adjusting the regulation function system settings
You can influence how the ACC reacts in a sporty driving style:
Vehicles with Driving Mode Selection:
Select the desired driving mode.
Vehicles without Driving Mode Selection:
Select the desired driving mode in the Assistance systems menu in the Infotainment system.
Deactivating distance control
1. Press the
button.
2. Select Control system in the instrument cluster display.
Distance control is deactivated. The vehicle only maintains the set speed.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
ACC is not available
The yellow indicator light turns on.
The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor ⇒ Vehicle care
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor.
The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there is noticeable damage ⇒ Repairs and
technical modifications.
Malfunction or fault. Stop the engine and restart.
Painting work was carried out on or structural modifications were made to the front of the vehicle.
The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you
can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
ACC is not functioning as expected
The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
The system limitations are not adhered to ⇒ ACC limitations.
The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool down and check the function again.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The Adaptive Cruise Control cannot start
Make sure the following requirements are met:
Vehicles with an automatic transmission: A gear is engaged for driving forward.
The brake lights on the vehicle are functioning.
The brake lights on the electronically connected trailer are functioning.
ESC is not regulating.
The brake pedal is not being pressed.
Unusual noises during automatic braking
This is normal and not a cause for concern.
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