Jump-starting -> Preparing and Performing a Jump-start for Your Volkswagen Atlas SUV First Generation (2018-2023)

Never jump-start a vehicle with a frozen or thawed 12 V vehicle battery.  
WARNING  
When jump-starting the 12 V vehicle battery, a highly explosive mixture of gas builds up, which is flammable and can cause serious injuries. Sparks could form  
and ignite the flammable gas that is released by the 12 V vehicle battery.  
Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.  
Avoid discharging static electricity near the 12 V vehicle battery.  
NOTICE  
Tow-starting can cause damage to the vehicle.  
Jump-start the vehicle to start the engine.  
NOTICE  
A drained 12 V vehicle battery can freeze at temperatures around +32°F (0 °C).  
Always replace a frozen or thawed 12 V vehicle battery.  
Ground jump-start point  
Please read the introductory information and heed the Warnings and Notice   
and Introduction.  
Fig. 182 In the engine compartment: Negative terminal jump-start point.  
The jump-start point (negative terminal) is for connecting the black jumper cable fig. 182.  
The vehicle can give and receive a jump-start using this negative terminal jump-start point.  
Preparing and Performing a Jump-start  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Preparations  
Observe the following for jump-starting:  
Wear suitable eye protection and safety gloves   
.
Pay attention to the operating instructions provided by the manufacturer of the jump-start cables.  
Open the hood.  
Always use a jumper cable with fully insulated terminal clamps and without any insulation defects for jump-starting  
.
Ensure that there is sufficient distance between the vehicle providing the jump-start and the vehicle receiving the jump-start, otherwise current could already  
flow when connecting the positive battery terminals.  
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Make sure the terminal clamps have sufficient contact with metal.  
Jumper cable  
So that vehicles can be jump-started and can jump-start others, an appropriate jumper cable is required.  
The following jumper cable wire diameters must not be fallen short of by the vehicle providing the jump-start.  
Vehicles with electric drivetrain: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2  
(0.038 in2).  
Vehicles with hybrid drive: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2  
(0.038 in2).  
Vehicles with a gasoline engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2  
(0.038 in2).  
Vehicles with a diesel engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 35 mm2  
(0.054 in2).  
Vehicle Receiving the Jump-start  
1. Check whether the discharged 12 V vehicle battery is properly connected to the 12 V vehicle electrical system.  
2. If a 12 V vehicle battery with a viewing window has been installed, check the color of the viewing window. If the viewing window is light yellow or has no color,  
do not perform a jump-start and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Vehicle Providing the Jump-start  
1. Pay attention to the operating instructions provided by the vehicle manufacturer.  
2. Check whether the battery providing the jump-start has the same voltage (12 V) and approximately the same battery capacity as the dead 12 V vehicle battery.  
Pay attention to the information printed on the battery of the vehicle providing the jump-start.  
Jump-starting  
Fig. 183 Diagram for connecting the jumper cables.  
Positive battery terminal of the vehicle receiving the jump-start.  
Positive battery terminal of the vehicle providing the jump-start.  
Suitable negative terminal of the vehicle providing the jump-start: Preferably a jump-start point (negative connection), a large metal part that is bolted securely  
to the engine block, or the engine block itself.  
Jump-start point (negative terminal) of the vehicle receiving the jump-start.  
Only connect the jumper cables in the sequence A – B – C – D fig. 183.  
1. Switch the ignition off on both vehicles.  
2. In the engine compartment, open the cover on the positive battery terminal (+) of the 12 V vehicle battery, if fitted.  
3. Connect one end of the red jumper cable to the positive battery terminal (+) of the 12 V vehicle battery with the discharged 12 V vehicle battery fig. 183  
.
4. Connect the other end of the red jumper cable to the positive battery terminal (+) on the vehicle providing current fig. 183  
.
5. Connect one end of the black jumper cable preferably to the negative terminal (–) jump-start point on the vehicle with the 12 V vehicle battery providing current  
fig. 183  
.
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Or: If there is no negative terminal (–) jump-start point, connect the end of the black jumper cable to a large metal part that is bolted securely to the engine  
block, or the engine block itself, on the vehicle with the 12 V vehicle battery providing current fig. 183  
.
6. Connect the other end of the black jumper cable to the negative terminal (–) jump-start point on the vehicle with the discharged 12 V vehicle battery fig. 183  
.
7. Route the jumper cables so that they cannot become caught in moving parts in the engine compartment.  
Start the engine  
1. Start the engine in the vehicle that is providing current and allow it to idle.  
2. Wait a few minutes and then start the vehicle's engine with the discharged 12 V vehicle battery. If the engine does not start, stop the starting process after ten  
seconds, and try again after approximately one minute.  
If the engine still will not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Removing the jumper cables  
1. Before disconnecting the jumper cables, switch off the low beam headlight if necessary.  
2. In the vehicle with the drained 12 V vehicle battery, switch on the blower for the air conditioner and the rear window defroster. This will reduce any voltage  
surges that may occur when disconnected.  
3. Once the vehicle has been jump-started, always disconnect the jumper cables in the order D – C – B – A fig. 183.  
4. Close the cover of the positive terminal (+), if fitted.  
After successful jump-starting, have the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
Performing a jump-start incorrectly can cause the 12 V vehicle battery to explode, which can cause serious injuries.  
Always wear suitable protective eyewear and protective gloves, and never bend over the 12 V vehicle battery.  
Always connect the positive cable first and then the negative cable.  
Never connect the negative terminal to parts of the fuel system or to the brake lines.  
Ensure that there is no contact between the non-insulated parts of the terminal clamps.  
Make sure the cable insulation is free from any defects.  
Make sure that the cable that is connected to the positive battery terminal on the 12 V vehicle battery does not come into contact with any vehicle  
components that conduct electricity.  
NOTICE  
A drained 12 V vehicle battery can freeze at temperatures around +32°F (0 °C).  
Do not jump-start a frozen or thawed 12 V vehicle battery.  
Towing  
Introduction  
Towing requires practice, particularly if a towing cable is used. Both drivers should be familiar with the special considerations when towing. Inexperienced drivers  
should not tow.  
Follow all applicable laws when towing.  
Always make sure the towing force does not exceed the permitted level and there are no shock loading conditions. There is always the risk of the coupling becomin  
overloaded when driving off-road.  
WARNING  
The vehicle handling and braking efficiency will change considerably when it is towed.  
WARNING  
Never tow a vehicle that has no electrical power.  
Never turn off the ignition with the starter button while towing. Otherwise, the electronic steering column lock could engage suddenly. The vehicle cannot  
be steered if this happens. This can result in crashes, serious injuries, and a loss of control of the vehicle.  
Never remove the remote control vehicle key from the ignition lock while towing. Otherwise, the mechanical steering column lock or steering lock could  
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