Driver assistance systems for Your Volkswagen Atlas SUV Second Generation (2024-2025)

Driver assistance systems  
Sensor system information  
Introduction  
Depending on the vehicle equipment,  
the vehicle has driver assistance  
systems that increase driving  
convenience. Some of these driver  
assistance systems use sensors or  
cameras (hereafter referred to as the  
“sensor system”) that are not or only  
partially visible to you.  
The sensors and cameras visually detect the vehicle's surroundings ultrasonically or by using radar waves.  
Installed sensor systems  
Depending on the vehicle equipment, the following sensor systems may be installed:  
Radar sensor in the front of the vehicle.  
Radar sensors in the rear of the vehicle.  
Camera behind the windshield.  
Ultrasonic sensors in the front of the vehicle.  
Ultrasonic sensors in the rear of the vehicle.  
You can find information on the relevant installation location in the vehicle overviews ⇒ Vehicle overviews.  
WARNING  
The driver assistance systems are not a replacement for the driver's attention and work only within their system  
limitations. The driver assistance systems cannot detect all driving situations and may not provide warnings or react, or  
may provide warnings or react with a delay, or may provide warnings or react in a way that is not desired. If you are  
careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Be aware of the limits of the sensor system and the system limitations of the individual systems.  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
Be prepared to override or interrupt automatic interventions at all times.  
Pay attention to indicators in the instrument cluster display and respond to the displays accordingly when the traffic  
situation allows.  
Do not use driver assistance systems if you suspect a problem or damage.  
Limits of the sensor system  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Limits of the radar sensor  
Driver assistance systems that use radar sensors may not respond, may offer a delayed response or may respond in an  
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unexpected way in the following situations:  
When driving in poor weather conditions, such as heavy rain, snow or heavy spray.  
When driving through construction zones, tunnels or toll stations.  
When driving on winding roads, for example, mountain roads  
In front of bumps or dips in the road  
When driving off-road  
When driving in parking ramps  
When driving on roads with embedded metal objects, such as railroad tracks  
When driving on gravel roads  
In complex driving situations, such as traffic islands.  
Following a violent impact affecting components within the range of the radar sensors, e.g. following a rear-end collision.  
The radar sensors are obscured, dirty, misaligned or damaged.  
Limits of the camera behind the windshield  
Driver assistance systems that use the camera behind the windshield may not respond, may offer a delayed response or may  
respond in an unexpected way in the following situations:  
In front of bumps or dips in the road  
When driving in construction zones  
When driving off-road  
When driving in poor weather conditions, such as heavy rain, snow, fog or heavy spray and poor road conditions.  
In low-lying sun, darkness or if there is glare from oncoming vehicles.  
The camera is not available due to long exposure to direct sunlight or high ambient temperatures.  
The camera field of view is obscured, dirty or damaged.  
The camera is misaligned.  
Delayed reaction  
If the sensor system is exposed to environmental conditions that limit its function, the driver assistance systems may only be  
able to detect this with a delay. Therefore, the display that indicates that functions are impaired may be delayed when you firs  
start driving or while driving.  
Limits in certain driving situations  
Fig. 101 Driving around curves.  
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The sensor system always measures straight ahead. Therefore, on tight curves, vehicles may be detected by mistake or  
vehicles driving ahead may not be detected.  
Fig. 102 Narrow vehicle.  
Vehicles that are driving close to your vehicle but outside the sensor range, such as motorcycles, cannot be detected.  
Fig. 103 Changing lanes.  
Vehicles that change to your lane close in front of your vehicle cannot be detected. This also applies to vehicles with  
attachments exceeding the vehicle dimensions.  
Specific system limitations  
In addition to the limits of the sensor system, every driver assistance system has additional system limitations linked to their  
function. Please also note these:  
Adaptive Cruise Control (ACC) ⇒ ACC system limitations.  
Predictive cruise control ⇒ System Limitations of Predictive Cruise Control .  
Autonomous Emergency Braking (Front Assist) ⇒ Front Assist system limitations.  
Lane Assist ⇒ Lane Assist system limitations .  
Comfort drive Travel Assist ⇒  
Introduction.  
Emergency Assist ⇒ Introduction.  
Lane Change System (Side Assist) ⇒ Side Assist system limitations .  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
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No forward sensor range or limited forward sensor range  
Parts of the sensor systems in the front of the vehicle have limited availability or are not available. The yellow symbol and a  
message are displayed for a few seconds.  
The sensor areas are dirty or the sensor system's view is limited due to weather conditions, such as snow, or from  
detergent residue or coatings. Clean the sensor areas in the front of the vehicle and clean the windshield ⇒ Vehicle care  
The sensor areas are impaired by attachments, decorative frames on license plate holders, or labels. Keep the areas  
around the sensor system clear ⇒ Sensors and Cameras.  
The sensor system is misaligned or damaged, for example as a result of damage to the front of the vehicle or the  
windshield. Check if there is noticeable damage ⇒ Sensors and Cameras.  
Painting work was carried out on or structural modifications were made to the front of the vehicle or the windshield  
⇒ Repairs and technical modifications.  
Malfunction or fault. Stop the engine and restart.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
If the sensor range is restricted, driver assistance systems may not be available or only to a limited extent. Refer to the  
other indicator lights of the driver assistance systems ⇒ Symbols in the instrument cluster .  
Additional information may be displayed in the vehicle status, depending on the malfunction ⇒ Vehicle settings menu.  
Adaptive Cruise Control (ACC)  
Introduction  
Adaptive Cruise Control (ACC)  
maintains your selected speed. When  
the vehicle approaches a vehicle  
driving ahead, the ACC adjusts the  
speed automatically and maintains  
your set distance to the vehicle driving  
ahead.  
Does this vehicle have ACC?  
The vehicle has ACC if you can adjust ACC settings in the Assistance systems menu in the Infotainment system.  
Speed range  
You can set a speed of between 20 km/h (15 mph) and 210 km/h (130 mph). The maximum speed that you can set may be  
lower, depending on the vehicle equipment and country.  
Driving with ACC  
You can override the ACC system at any time. The regulation function is canceled when you apply the brakes. When you  
accelerate, the regulation function is paused while accelerating and then resumed with the speed set.  
If a trailer is hitched, ACC is less dynamic.  
Driver intervention request  
If automatic deceleration by the ACC is not sufficient or the system limits are reached, the ACC will prompt you – with a  
message in the instrument cluster – to also apply the brakes. The red warning light will also turn on and a warning tone will  
sound. Take over steering and be ready to brake.  
WARNING  
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ACC is not a replacement for the driver's attention and works only within the system limitations. ACC cannot detect all  
driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are  
careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Observe the system limitations ⇒ ACC system limitations.  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the  
deceleration by ACC is not sufficient.  
Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.  
Special driving situations  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
The functions described below depend on the vehicle equipment and are not available in all countries.  
Predictive ACC  
If the vehicle has a Dynamic Road Sign Display and an Infotainment system with navigation, ACC can adjust the speed to  
recognized speed limits and the route history.  
Stop-and-go traffic  
ACC can brake the vehicle and bring it to a standstill. ACC remains active, and the instrument cluster display shows ACC is  
ready for a few seconds.  
Vehicles with comfort drive Travel Assist: You can extend this time by continuing to hold the steering wheel.  
As long as ACC remains active, the vehicle will automatically move again once the vehicle driving ahead starts and if no  
obstacle has been detected.  
Extend drive-readiness or reactivate:  
1. Press the  
button.  
Or: Vehicles with comfort drive Travel Assist: Take hold of the steering wheel again.  
Driving off when drive-readiness has ended and the vehicle driving ahead has already started moving:  
1. Press the  
button.  
Or: briefly press the accelerator pedal.  
The ACC does not stay active in the following scenarios:  
The stationary phase lasts several minutes.  
The driver door is opened.  
The ignition is switched off.  
WARNING  
If ACC is ready appears in the instrument cluster display and the vehicle driving ahead starts to move, your vehicle will  
start driving automatically. The vehicle may not be able to detect obstacles in the vehicle's path when this happens. This  
may cause accidents and serious injuries.  
Check the vehicle's path every time before you start driving and brake the vehicle if necessary.  
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ACC system limitations  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Limits of the sensor system  
ACC detects driving situations using the radar and ultrasonic sensors in the front of the vehicle and the camera behind the  
windshield. The radar sensor has a range of up to approx. 160 m (approx. 520 ft).  
WARNING  
If you use the ACC in situations outside system limitations, accidents and serious injuries may result and legal regulations  
may be violated.  
Be aware of the limits of the sensor system ⇒ Limits of the sensor system and stop the regulation function in the  
specified situations.  
Unrecognizable objects  
ACC only detects vehicles that are moving in the same direction or are stationary. The following will not be detected:  
Pedestrians  
Animals  
Vehicles crossing the street or oncoming vehicles  
Other stationary obstacles  
Stationary vehicles  
Fig. 104 Stationary vehicle.  
Up to a speed of about 60 km/h (about 37 mph) ACC only responds to a limited extent to stationary vehicles if a stationary  
vehicle is detected as such and the vehicle you are driving can be conveniently braked behind the stationary vehicle within the  
system limitations of ACC. ACC does not perform emergency braking fig. 104.  
The reaction to stationary vehicles depends on the vehicle equipment and is not available in all countries.  
Switching ACC on and off  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
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Fig. 105 Left side of the multi-function steering wheel.  
Switching on  
1. Press the  
button.  
ACC is not yet functioning.  
Starting the regulation function  
1. Press the  
button while driving forward.  
ACC saves the current speed and maintains the set distance. If the current speed is outside the specified speed range,  
the ACC adjusts the minimum speed when driving too slowly or the maximum speed when driving too quickly.  
Relevant braking assistance systems are also activated ⇒ Switching the braking support system on and off .  
The following indicator lights may turn on depending on the driving situation:  
ACC is regulating – no vehicle ahead detected.  
regulating – no vehicle is detected driving ahead.  
ACC is regulating – vehicle ahead detected.  
ACC is not  
ACC is not regulating – a vehicle is detected driving ahead.  
Canceling the regulation function  
1. Press the  
button briefly.  
Or: press the brake pedal while driving.  
If the respective indicator light for the driving situation lights up gray, the speed and distance are saved.  
If a relevant braking assistance system is deactivated, the control will be canceled automatically ⇒ Switching the braking  
support system on and off.  
Resuming the regulation function  
1. Press the  
button.  
ACC assumes the last set speed and the last set distance. The instrument cluster display shows the set speed, and  
indicator lights turn on corresponding to the driving situation.  
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Switching off  
1. Press and hold the  
button.  
The set speed is deleted.  
Adjusting the ACC settings  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Setting the distance  
Fig. 106 In the instrument cluster display: set distance during control (general example).  
You can set the distance at five levels from very short to very long:  
1. Press the  
2. Press the  
button.  
or button.  
button repeatedly until the preferred distance is set.  
Or: Press the  
The instrument cluster display shows the selected level fig. 106. Heed the country-specific regulations for minimum  
distance.  
In the Assistance systems menu of the Infotainment system, you can choose whether you want the regulation to start at the  
distance that was set at the end of the journey or start at a preselected distance.  
If ACC is not regulating, the set distance and the vehicle will not be highlighted on the instrument cluster display.  
Setting the speed  
You can adjust the stored speed within the specified speed range using the buttons on the multi-function steering wheel as  
follows:  
+ 1 km/h (1 mph):  
- 1 km/h (1 mph):  
Press the  
button.  
button.  
Press the  
+ 10 km/h (5 mph):  
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Press and hold the  
(mph).  
button. Pressing for the first time changes to the next-largest tens digit (km/h) or fives digit  
- 10 km/h (5 mph):  
Press and hold the  
button. Pressing for the first time changes to the next-smallest tens digit (km/h) or  
fives digit (mph).  
WARNING  
ACC cannot detect all driving situations correctly. If the vehicle is less than the minimum distance from the vehicle ahead  
and the difference in speed between the vehicle ahead and your own vehicle is so great that the speed deceleration from  
the ACC is not sufficient, there is a risk of a rear end collision. This may result in serious injury or even death.  
Always be ready to apply the brakes yourself.  
To override the predictive cruise control and Adaptive Cruise Control (ACC), press the accelerator pedal. In this  
case, ACC will not brake automatically.  
Heed the country-specific regulations regarding minimum distance.  
Always set a longer distance when there is rain, snow, or poor visibility.  
Adjusting the regulation function system settings  
You can influence how dynamically ACC takes control:  
Vehicles with Driving Mode Selection:  
Select the desired driving mode.  
Vehicles without Driving Mode Selection:  
Select the desired driving mode in the Assistance systems menu in the Infotainment system.  
Deactivating distance control  
1. Press the  
button.  
2. Select Control system in the instrument cluster display.  
Distance control is deactivated. The vehicle only maintains the set speed.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
ACC is not available  
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.  
The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.  
The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings.  
Clean the radar sensor ⇒ Vehicle care.  
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area  
around the radar sensor ⇒ Sensors and Cameras.  
The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there  
is noticeable damage ⇒ Sensors and Cameras.  
Malfunction or fault. Stop the engine and restart.  
Painting work was carried out on or structural modifications were made to the front of the vehicle ⇒ Repairs and  
technical modifications.  
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The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or  
Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
ACC is not functioning as expected  
The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.  
The ultrasonic sensors are dirty, obscured or damaged. Clean the ultrasonic sensors ⇒ Vehicle care.  
Clear the area around the ultrasonic sensors and check if there is noticeable damage ⇒ Sensors and Cameras.  
The system limitations are not adhered to ⇒ ACC system limitations.  
The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool down and  
check the function again.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Additional information may be displayed in the vehicle status, depending on the malfunction ⇒ Vehicle settings menu.  
The Adaptive Cruise Control cannot start  
Make sure the following requirements are met:  
A gear is engaged for driving forward.  
The brake lights on the vehicle are functioning.  
The brake lights on the electronically connected trailer are functioning.  
ESC is not regulating.  
The brake pedal is not being pressed.  
Unusual noises during automatic braking  
This is normal and not a cause for concern.  
Controls are responding differently than expected  
Moisture, dirt and grease may limit the functioning of the controls.  
1. Always keep the control panels clean and dry.  
Predictive ACC  
Introduction  
Predictive cruise control adapts the  
vehicle's speed to known speed limits  
and to the road layout ahead (e.g.  
bends, intersections and roundabouts).  
Predictive cruise control is an extension of ACC and uses the Dynamic Road Sign Display system and the navigation data  
from the Infotainment system.  
Predictive cruise control depends on the vehicle equipment and is not available in all countries.  
WARNING  
Predictive cruise control is not a replacement for the driver's attention and works only within the system limitations.  
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Predictive cruise control cannot detect all enforced maximum speed limits and may not react, or may react with a delay, or  
may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for the stored speed of  
the vehicle.  
Observe the system limitations ⇒ System Limitations of Predictive Cruise Control .  
Always adapt your speed to the visibility, weather, road and traffic conditions.  
Keep the navigation data up to date.  
Always observe the maximum permissible speed.  
Note that the speeds regulated by the system do not necessarily conform to your driving style.  
Also observe the system limitations of and information on ACC.  
System Limitations of Predictive Cruise Control  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Beside the system limitations of the Dynamic Road Sign Display system and the system limitations of the ACC, predictive  
cruise control also has the following additional, system-based limitations:  
Predictive cruise control only detects road signs that display a speed limit. In particular, predictive cruise control does not  
detect priority rules or traffic lights.  
Road signs that display a speed limit indirectly, such as city limit signs, are only detected on the basis of the navigation  
data.  
Road signs with additional signs that, for example, show time limits are only taken into consideration if they are included  
in the navigation data.  
The predictive cruise control function is not available on roads that are either not included or not mapped with complete  
accuracy in the navigation data.  
If a speed limit is announced on the basis of the navigation data but not detected by the Dynamic Road Sign Display, the  
announced speed is reset to the speed last saved.  
Predictive cruise control cannot take over speeds below the minimum speed ⇒  
Introduction.  
Functional limitations  
In the following situations, the predictive cruise control may not change the speed, may change it with a delay or in a way that  
is not desired:  
Dynamic Road Sign Display is malfunctioning. No speed limit  
is displayed in the instrument cluster display.  
Road signs are not being detected or are not being detected correctly.  
The navigation data are out of date.  
You are driving without route guidance.  
You deviate from the route calculated by the navigation system.  
The position of the vehicle cannot be determined correctly due to inaccurate GPS data.  
Activating the predictive cruise control  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
You can set the events to which the vehicle should respond:  
Response to road layout.  
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Response to permissible speed.  
In the Infotainment system:  
1. Open the Assistance systems menu.  
2. Select Adaptive Cruise Control (ACC).  
3. Configure the desired setting.  
If you have activated at least one event, predictive cruise control will be automatically switched on as well when ACC is  
switched on.  
Driving with predictive cruise control  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Driving with Route Guidance  
If you drive with route guidance, predictive cruise control will adjust the speed to the route you have entered in the system.  
Driving without Route Guidance  
If you drive without route guidance, predictive cruise control will adjust the speed to the most likely route.  
Displays  
As soon as the system detects a speed limit or is going to reduce your speed due to the road layout, a notification appears in  
the instrument cluster display. This message shows the reason and the speed to which the vehicle will adjust.  
Adjustment due to a speed restriction.  
Adjustment due to the road layout.  
If the speed is adjusted due to a speed limit, the detected speed will be saved as a new desired speed. If the speed is adjuste  
due to the road layout, the vehicle will accelerate to the previously saved preferred speed afterwards.  
Cornering speed notifications depend on the driving mode ⇒ 4MOTION Active Control.  
To cancel speed adjustment  
During the notification:  
1. Press the  
button.  
During the adjustment:  
1. Press the  
button.  
Adjusting the speed shown  
The speed shown can only be adjusted when controlled due to speed restrictions.  
+ 1 km/h (1 mph):  
- 1 km/h (1 mph):  
Press the  
button.  
button.  
Press the  
+ 10 km/h (5 mph):  
Press and hold the  
button. Pressing for the first time changes to the next-largest tens digit (km/h) or  
button. Pressing for the first time changes to the next-smallest tens digit (km/h) or  
fives digit (mph).  
- 10 km/h (5 mph):  
Press and hold the  
fives digit (mph).  
If you adjust the speed shown in the notification too far, the predictive cruise control will be canceled.  
If a speed limit is detected, the predictive cruise control system will adjust the saved speed, even if ACC is deactivated.  
However, it does not take control.  
If a speed limit on a highway is lifted, the recommended speed will automatically be saved as the preferred speed.  
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However, if a higher speed than the recommended speed was previously saved on a highway with no speed limit, this saved  
speed will be applied instead of the recommended speed.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
A notification shows that the predictive speed limit control is currently unavailable or is not available in your country  
1. If the message is displayed over a longer period and predictive cruise control is available in your country, seek assistance  
from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
Additional information may be displayed in the vehicle status, depending on the malfunction ⇒ Vehicle settings menu.  
Autonomous Emergency Braking (Front Assist)  
Introduction  
Front Assist can recognize impending  
forward collisions and warn the driver.  
In addition, the system can provide  
support when braking and initiate an  
automatic braking maneuver.  
The Front Assist system can help to avoid accidents but cannot replace the driver's attention.  
Front Assist works solely within the system limitations. Warning times vary depending on the Traffic Situation and the driving  
behavior.  
Range of functions  
Front Assist includes the following additional functions, depending on the vehicle equipment and the country:  
Pedestrian Monitoring.  
Cyclist Monitoring.  
The functions named are automatically active if Front Assist is switched on.  
Recognizable objects  
Autonomous Emergency Braking (Front Assist) can recognize the following objects, depending on the vehicle equipment and  
the country:  
Vehicles.  
Bikes.  
Pedestrians.  
Driving with Front Assist  
You can cancel automatic braking interventions by moving the steering wheel or pressing the accelerator pedal.  
Automatic braking  
Front Assist can brake the vehicle to a stop. The vehicle will not be held at a stop after that. Press the brake pedal.  
The brake pedal feels more firm during an automatic braking maneuver.  
WARNING  
Front Assist is not a replacement for the driver's attention and works only within the system limitations. Front Assist cannot  
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detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. If you are  
careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Observe the system limitations ⇒ Front Assist system limitations.  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
Consider interrupting automatic Autonomous Emergency Braking (Front Assist) interventions if necessary.  
When Front Assist warns you, brake the vehicle immediately or maneuver around the obstacle, depending on the  
driving situation.  
If you are unsure which functions are included with your vehicle depending on the vehicle equipment and country,  
consult suitably qualified professionals before starting your journey. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Warning levels and braking support  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Speed ranges  
Front Assist assists in these maximum speed ranges:  
Response to vehicles: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).  
Response to bikes: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).  
Response to pedestrians: Approx. 5 km/h (approx. 3 mph) to approx. 85 km/h (approx. 53 mph).  
The support system can involve an advance warning, an immediate warning, automatic braking or braking support. A distance  
warning may also be displayed.  
Influencing factors  
Whether and in which speed range Automatic Emergency Braking (Front Assist) reacts to the named objects is dependent on  
the following factors:  
Type of object.  
Movement direction of the object.  
Speed of the object.  
Speed of the vehicle.  
The work area can therefore be limited if the vehicle approaches an object very quickly and thus has little time to react.  
Furthermore, not all warning levels are passed through in all situations. Depending on the speed, there may not be, for  
example, an advance warning or immediate warning, but rather an automatic braking maneuver that occurs straight away, so  
as to best protect the detected object.  
Distance warning  
Front Assist detects if there is a safety hazard from following the vehicle ahead too closely.  
The indicator light turns on. Increase the distance.  
Advance warning  
Front Assist detects a possible collision and prepares the vehicle for possible emergency braking.  
A warning tone sounds and the warning light turns on. Apply the brakes or maneuver to avoid the collision.  
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Immediate warning  
If you do not respond to the advance warning, the brakes may be applied briefly to indicate the increasing risk of a collision.  
Apply the brakes or maneuver to avoid the collision.  
Automatic braking  
Automatic Emergency Braking (Front Assist) can brake the vehicle automatically in several stages of increasing braking force  
Reducing the vehicle speed may help to reduce the damage resulting from a collision.  
Braking support  
If the system detects that you are not braking enough before an impending collision, Front Assist can increase the braking  
force and thus help to reduce the risk of a collision. The braking support is only active as long as you are firmly pressing the  
brake pedal.  
Front Assist system limitations  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Limits of the sensor system  
Front Assist detects driving situations using a radar sensor in the front of the vehicle and the camera behind the windshield.  
Note the limitations of the sensor system ⇒ Limits of the sensor system. Always be attentive and intervene yourself if  
necessary!  
After starting the vehicle  
Front Assist is not available or its availability is limited immediately after starting the vehicle. During this time, the white  
indicator light in the instrument cluster display comes on.  
Unrecognizable objects  
Automatic Emergency Braking (Front Assist) may not react or may react with a delay to the following objects:  
If there are oncoming vehicles or vehicles crossing the street  
Oncoming pedestrians; generally no reaction to people without Pedestrian Monitoring.  
Stationary or oncoming cyclists; also no reaction to cyclists crossing the road without Cyclist Monitoring.  
Pedestrians and cyclists who are not detected as such, for example because they are fully or partially hidden.  
Animals  
Functional limitations  
In addition to the situations specified in the sensor system limitations, Front Assist may not react, may react with a delay, or  
may react in a way that is not desired in the following situations, among others:  
When driving in reverse  
If ESC is regulating or is malfunctioning.  
If multiple brake lights on the vehicle are malfunctioning.  
If there is a malfunction in at least one brake light on an electrically connected trailer or bicycle rack.  
If the vehicle is accelerating very quickly or the accelerator pedal is pressed all the way down.  
In unclear traffic situations, for example if vehicles driving ahead are braking quickly or are turning  
When entering or exiting a tunnel.  
If Front Assist is malfunctioning  
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Switching off Front Assist  
Depending on the system, Front Assist may not be suitable in the following situations and must be switched off if they occur  
⇒
:
If the vehicle is not being driven on public roads, for example during off-road driving or on a racetrack.  
If the vehicle is being towed or transported  
If add-ons cover the radar sensor or camera.  
If the camera or radar sensor is malfunctioning.  
Following a violent impact affecting components within the range of the radar sensor, e.g. following a rear-end collision.  
If the windshield is damaged in the camera field of view.  
If there are multiple unwanted activations  
WARNING  
Using Front Assist in these situations may result in accidents and serious or fatal injuries.  
Switch off Front Assist in the specified situations.  
Using Front Assist  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
When you switch on the ignition, Front Assist with all of its equipment- and country-dependent functions is automatically  
switched on.  
However, Front Assist is not available or its availability is restricted while the white indicator light is turned on.  
Volkswagen recommends always leaving Front Assist and all of its equipment- and country-dependent functions switched on.  
Exceptions ⇒ Front Assist system limitations.  
Switching on and off  
You can manually switch the Automatic Emergency Braking (Front Assist) on and off.  
In the Infotainment system:  
1. Open the Assistance systems menu.  
2. Switch Automatic Emergency Braking on or off in the corresponding submenu.  
If you switch off Front Assist, all of its equipment- and country-dependent functions are also switched off. The yellow  
indicator light turns on in the instrument cluster display.  
If Front Assist was automatically deactivated, e.g. if towing is detected, the yellow indicator light also comes on.  
Settings  
If Front Assist is switched on, you can set the following settings in the Assistance systems menu of the Infotainment system:  
Switch on and off distance warning.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Automatic Emergency Braking starts  
The white indicator light comes on.  
Automatic Emergency Braking (Front Assist) is temporarily not available or has limited availability. After driving straight fo  
a short distance, Automatic Emergency Braking is available again and the indicator light goes out. If the vehicle does not  
238  
drive, the indicator light stays on.  
Automatic Emergency Braking (Front Assist) not available or has limited availability  
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.  
The radar sensor or camera field of view is dirty. Clean the radar sensor and windshield ⇒ Vehicle care.  
The visibility of the radar sensor or camera is limited due to weather conditions, such as snow, or from soap residue or  
coatings. Clean the radar sensor and windshield ⇒ Vehicle care.  
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area  
around the radar sensor ⇒ Sensors and Cameras.  
The camera's view is limited by attachments or stickers. Keep the area around the camera field of view clear ⇒ Sensor  
and Cameras.  
The radar sensor or the camera is misaligned or damaged, for example as a result of damage to the front of the vehicle o  
the windshield. Check if there is noticeable damage ⇒ Sensors and Cameras.  
The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Front  
Assist will be available once the camera is available again.  
Painting work was carried out on or structural modifications were made to the front of the vehicle ⇒ Repairs and  
technical modifications.  
The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or  
Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
If the problem persists, turn off Automatic Emergency Braking and contact suitably qualified professionals. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Front Assist is not functioning as expected or has been triggered multiple times unnecessarily  
The sensor system does not work properly. Check remedial measures for non-availability or limited availability → page ,  
Troubleshooting.  
The system limitations are not adhered to ⇒ Front Assist system limitations.  
Low-lying sun or darkness.  
If the problem persists, turn off Automatic Emergency Braking and contact suitably qualified professionals. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Controls are responding differently than expected  
Moisture, dirt and grease may limit the functioning of the controls.  
1. Always keep the control panels clean and dry.  
Lane Keeping System (Lane Assist)  
Introduction  
Lane Assist helps the driver to stay in a  
lane, within the system limitations. This  
function is not suitable for, and not  
designed for, autonomously keeping  
your vehicle in a lane.  
If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with corrective  
steering. The driver can override the corrective steering at any time.  
Speed range  
239  
Lane Assist is ready to take control (active system status) when a lane marking is detected within the system limits above  
approximately 60 km/h (approximately 35 mph).  
WARNING  
Lane Assist is not a replacement for the driver's attention and works only within the system limitations. Lane Assist cannot  
detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. If you are  
careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for keeping the vehicle  
within the lane.  
Observe the system limitations ⇒ Lane Assist system limitations .  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
Always keep your hands on the steering wheel so that you are prepared to steer at any time.  
Override immediately by steering if the system intervenes when it should not.  
Pay attention to indicators in the instrument cluster display and respond to the prompts accordingly when the traffic  
situation allows.  
Lane Assist system limitations  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Limits of the sensor system  
Lane Assist detects lane markings with the camera behind the windshield.  
Observe the limits of the camera ⇒ Limits of the sensor system. Always be attentive and intervene yourself if necessary!  
Lane markings not detected or not correctly recognized  
Lane Assist does not correctly detect all lane markings. If lane markings are not detected or if markings are incorrectly  
detected as lane markings, Lane Assist may fail to intervene when it should or may intervene when not desired. In addition to  
the situations specified in the camera limitations, this may also occur in the following situations, among others:  
If lane markings are not present.  
When the driving style is very dynamic.  
When not on highways or well-developed roads.  
On poor road surfaces, road structures or objects.  
In the event of reflections or dazzling effects.  
Always be attentive and intervene yourself if necessary by overriding unwanted interventions by the system immediately.  
Temporarily switch off Lane Assist if required.  
Lane Assist not ready to take control  
Lane Assist is not ready to take control (system status inactive) under the following conditions:  
The vehicle speed is less than around 55 km/h (around 30 mph).  
Lane Assist has not detected a lane marking.  
If lanes and curves are too narrow.  
Temporarily, when the driving style is very dynamic.  
240  
When the turn signals are switched on before a manual lane change.  
When the driver oversteers during a system intervention.  
When there is no reaction from the driver to a driver intervention prompt.  
Driving with Lane Assist  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Switching on and off  
You can view the current condition of Lane Assist on the instrument cluster display and in the Infotainment system. You can  
also switch Lane Assist on and off there.  
In the instrument cluster display:  
1. Press the  
button.  
2. Switch Lane Assist on or off.  
Depending on the vehicle equipment, the  
and high beam lever.  
button is located either on the multi-function steering wheel or the turn signal  
In the Infotainment system:  
1. Open the Assistance systems menu.  
2. Switch Lane Assist on or off in the corresponding submenu.  
If there is a system malfunction, Lane Assist may turn off automatically.  
Displays  
Fig. 107 In the instrument cluster display: Lane Assist displays.  
Lane marking detected. The system is monitoring on the indicated side.  
Lane marking detected. The system is ready to monitor on the indicated side.  
241  
Depending on the vehicle equipment, further details about lane marking, such as broken road markings, may also be shown  
on the instrument cluster display.  
Depending on the equipment, a display may also appear in the head-up display.  
Depending on the driving situation, one of the following indicator lights will light up in the instrument cluster:  
System active and ready to control.  
System in operation (corrective steering intervention).  
If the indicator light does not light up, Lane Assist is not ready for operation on both sides (inactive system status) or is  
switched off.  
If Travel Assist is actively controlling, there will not be any steering intervention and no Lane Assist display.  
Driver intervention request  
If there is no steering activity, Lane Assist will prompt you to drive in the center of your lane with an indicator in the instrument  
cluster display and warning chimes.  
If you do not respond accordingly, Lane Assist will become inactive.  
Depending on the vehicle equipment, Semi-automated vehicle assistance in a medical emergency (Emergency Assist) is  
activated when Emergency Assist is switched on in the Infotainment system.  
Independently of steering activity, you are also prompted by an indicator on the instrument cluster display and by a warning  
chime to drive in the middle of the lane if the corrective steering intervention takes a long time.  
Steering wheel vibration  
The following situation may cause the steering wheel to vibrate:  
A lane is no longer detected during a sharp corrective steering intervention by the system.  
In addition, you can select the Vibration or Steering wheel vibration option in the Assistance systems menu in the Infotainmen  
system. If you select this option, the steering wheel will vibrate if Lane Assist is active and you drift onto a road lane marking  
that the system has detected.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Lane Assist not available  
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.  
The camera field of view is dirty. Clean the windshield ⇒ Vehicle care.  
The camera's view is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the  
windshield ⇒ Vehicle care.  
The camera's view is limited by attachments or stickers. Keep the area around the camera field of view clear ⇒ Sensor  
and Cameras.  
The camera is misaligned or damaged, for example as a result of damage to the windshield. Check if there is noticeable  
damage ⇒ Sensors and Cameras.  
The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Lane  
Assist will be available once the camera is available again. Stop the engine and restart.  
Malfunction or fault. Stop the engine and restart.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
It can take a few seconds once the ignition has been switched on for a system fault to be recognized.  
242  
If Lane Assist is not available, Emergency Assist is not available either.  
If Lane Assist is not available, Travel Assist is not available either.  
The system is functioning differently than expected  
1. Do not mount any objects on the steering wheel.  
Controls are responding differently than expected  
Moisture, dirt and grease may limit the functioning of the controls.  
1. Always keep the control panels clean and dry.  
Comfort drive Travel Assist  
Introduction  
Thanks to the comfort drive Travel  
Assist, within the system limitations,  
the vehicle can maintain a distance,  
which has been preselected by the  
driver, to the vehicle in front and hold  
the preferred position within the lane  
(adaptive lane guidance).  
Does this vehicle have Travel Assist?  
The vehicle has Travel Assist, if the  
Speed range  
button on the multi-function steering wheel is available.  
You can set a speed of between 20 km/h (15 mph) and 210 km/h (130 mph). This speed range may vary depending on the  
country.  
Travel Assist system limitations  
Travel Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane  
Keeping System (Lane Assist).  
Note the system limitations and information regarding ACC and Lane Assist. Always pay attention and intervene yourself if  
necessary!  
Driving with Travel Assist  
Travel Assist automatically regulates the speed and steers the vehicle. Within the system limitations, Travel Assist can also  
bring the vehicle to a halt behind a stopping vehicle and drive on again.  
You can override the Travel Assist regulation function at any time.  
Displays  
243  
Fig. 108 In the instrument cluster display: Display during active control.  
Adaptive lane guidance is active.  
Set distance.  
Depending on the equipment, a display may also appear in the head-up display.  
Depending on the vehicle equipment, further details may also be shown on the instrument cluster display, such as broken  
road markings and vehicles driving in front.  
Indicator lights on the instrument cluster display show the Travel Assist status, depending on the vehicle equipment:  
Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active.  
Cruise Control (ACC) active and adaptive lane guidance inactive.  
Travel Assist inactive, Adaptive  
Driver intervention request  
If you remove your hands from the steering wheel, the system will ask you to take over the steering wheel after a few seconds  
with a message in the instrument cluster display and with audible warnings.  
If you do not respond to this, Travel Assist is deactivated.  
Alternatively, Emergency Assist is activated if Emergency Assist is switched on and available in the Infotainment system,  
depending on the vehicle equipment.  
WARNING  
Travel Assist is not a replacement for the driver's attention and works only within the system limitations. Travel Assist  
cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. If  
you are careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Note the system limitations of ACC ⇒ ACC system limitations and Lane Assist ⇒ Lane Assist system limitations .  
244  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
Always keep your hands on the steering wheel so that you are prepared to steer at any time.  
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the  
deceleration by Travel Assist is not sufficient.  
Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.  
Operating Travel Assist  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Fig. 109 Left side of the multi-function steering wheel.  
Switching on and starting the regulation function  
1. During forward travel with ACC switched on, press the  
The vehicle switches from ACC to Travel Assist.  
button on the multi-function steering wheel.  
Depending on the driving situation, the vehicle switches to the following system status in Travel Assist:  
If ACC is regulating, Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead  
(system status inactive).  
At the same time, the vehicle is kept in its lane by steering movements when road markings are detected (system status  
active).  
If ACC is not regulating, Travel Assist is switched on, but stays deactivated.  
1. Press the  
button.  
Travel Assist switches the driving situation accordingly to an active or inactive system status.  
The indicator/warning light corresponding to the driving situation comes on in the instrument cluster display.  
Canceling the regulation function  
245  
1. Press the  
button briefly.  
Or: Press the brake pedal.  
The set distance remains saved.  
Changing to ACC  
1. Press the  
button on the multi-function steering wheel.  
The vehicle switches from Travel Assist to the system status of ACC corresponding to the driving situation.  
Adjusting further settings  
The further operation of Travel Assist corresponds to the operation of the ACC ⇒ Adjusting the ACC settings.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Comfort drive Travel Assist is not available or is not working as expected  
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.  
There is a malfunction in the sensor system. Check the causes and troubleshooting measures described in the  
information on ACC and Lane Assist.  
Malfunction or fault. Stop the engine and restart.  
The system limitations are not adhered to.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Take over the steering  
The white indicator light will come on and a message will be shown on the instrument cluster display.  
You have let go of the steering wheel for a few seconds.  
1. Take hold of the steering wheel and take over steering the vehicle.  
Take over the steering immediately  
The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning will  
sound or the steering wheel will vibrate, depending on the driving situation.  
You have let go of the steering wheel for a long period of time or the system limits have been reached.  
1. Immediately take hold of the steering wheel and take over steering the vehicle.  
Comfort drive Travel Assist switches off automatically  
Vehicles without Emergency Assist:  
You have let go of the steering wheel for a long period of time.  
Malfunction or fault. Stop the engine and restart.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The regulation function is canceled unexpectedly  
You have operated the turn signal.  
246  
Semi-automatic vehicle control in a medical emergency (Emergency  
Assist)  
Introduction  
Emergency Assist can recognize driver  
inactivity and can automatically keep  
the vehicle in its lane and, if necessary,  
slow it down to a stop. The system can  
hereby actively help to avoid an  
accident or reduce the consequences  
of an accident.  
Emergency Assist system limitations  
Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lan  
Keeping System (Lane Assist).  
WARNING  
Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency  
Assist cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not  
desired. Emergency Assist also cannot always avoid accidents and serious injury by itself. If you are careless, there is a  
risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Observe the system limitations of ACC ⇒ ACC system limitations and Lane Assist ⇒ Lane Assist system  
limitations.  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
If the vehicle behaves unexpectedly, stop the intervention by Emergency Assist.  
Driving with Emergency Assist  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Switching on and off  
You can switch Emergency Assist on and off in the Assistance systems menu in the Infotainment system.  
When it is switched on, Emergency Assist is only active under the following conditions:  
Travel Assist or Lane Assist is switched on.  
The system must detect lane markers on the left and right side of the vehicle.  
If there is a system malfunction, Emergency Assist may switch off automatically.  
If Lane Assist is not available, Emergency Assist is not available either.  
Driver intervention request  
Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control of driving  
In addition, a message is shown in the instrument cluster display and the volume of the Infotainment system is decreased.  
System intervention  
247  
If you do not respond, the system can brake the vehicle and keep it in its lane. The following indicator light will come on in the  
instrument cluster display:  
System is regulating.  
You can cancel the regulation at any time by accelerating rapidly, braking or steering as the traffic situation allows.  
If Emergency Assist is active, other road users will be warned as follows:  
The emergency flashers are switched on after a short delay.  
The vehicle's horn sounds, depending on the speed.  
If the remaining stopping distance is sufficient, the vehicle slows down, if necessary, to a stop.  
As soon as the vehicle comes to a standstill, the following happens:  
The electronic parking brake is switched on.  
Gear P is engaged.  
The doors are unlocked.  
The interior lighting is switched on.  
Depending on the vehicle equipment, an emergency call is made.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Semi-automated vehicle assistance in a medical emergency (Emergency Assist) not available  
Malfunction or fault. The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.  
1. Stop the engine and restart.  
2. If the problem persists, turn off Emergency Assist and contact suitably qualified professionals. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The system is triggered unwantedly or is functioning differently than expected  
Malfunction or fault.  
Switch off the Lane Keeping System (Lane Assist).  
Do not use semi-automated driving assistance (Travel Assist).  
Contact suitably qualified professionals to have the system checked. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Controls are responding differently than expected  
Moisture, dirt and grease may limit the functioning of the controls.  
1. Always keep the control panels clean and dry.  
Lane Change System (Side Assist)  
Introduction  
The Lane Change System (Side  
Assist) helps the driver to discern the  
traffic situation behind the vehicle.  
Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance and  
difference in speed to other vehicles and informs the driver through visual signals in the outside mirrors.  
Only use Side Assist on secure roads.  
248  
Speed range  
If Side Assist is switched on, this function is available from approx. 15 km/h (approx. 9 mph). Side Assist is deactivated at  
speeds below approx. 10 km/h (approx. 6 mph).  
WARNING  
Side Assist is not a replacement for the driver's attention and works only within the system limitations. Side Assist cannot  
detect all driving situations and all objects in the surrounding environment, and may not provide warnings, may provide  
warnings with a delay, or may provide warnings in a way that is not desired. If you are careless, there is a risk of accidents,  
serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle and changing lanes.  
Observe the system limitations ⇒ Side Assist system limitations .  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
Always keep your hands on the steering wheel so that you are prepared to steer at any time.  
Pay attention to the displays in the outside mirror housings and in the instrument cluster display, and act  
accordingly.  
Side Assist system limitations  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Limits of the sensor system  
Side Assist detects driving situations via the radar sensors in the rear area.  
Note the limits of the radar sensors ⇒ Limits of the sensor system and always pay attention!  
Functional limitations  
In addition to the situations specified in the sensor system limitations, Side Assist may not correctly interpret the traffic situatio  
in the following situations, among others:  
When driving in the center of two lanes.  
When lanes have different widths.  
When certain types of equipment are on the side of the road, such as high or offset guard rails.  
The Lane Change System (Side Assist) does not detect any stationary vehicles either.  
Restricted visibility  
Sunlight may reduce the visibility of the visual display in the outside mirror.  
Calibration  
After the delivery of the vehicle, the radar sensors are calibrated within the first kilometers driven. This happens only once, an  
then again if the sensor technology has been repaired. The range of the sensors may be limited during the calibration phase.  
Driving with Side Assist  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
249  
Switching on and off  
You can view the current condition of Side Assist on the instrument cluster display and in the Infotainment system. You can  
also switch Side Assist on and off there.  
In the instrument cluster display:  
1. Press the  
button.  
2. Switch Side Assist on or off.  
Depending on the vehicle equipment, the  
and high beam lever.  
button is located either on the multi-function steering wheel or the turn signal  
In the Infotainment system:  
1. Open the Assistance systems menu.  
2. Switch Side Assist on or off in the corresponding submenu.  
When it is switched on, the yellow indicator light  
Deactivation due to trailer mode  
in the outside mirrors comes on once briefly.  
If you use the trailer hitch installed at the factory and have made the required electrical connection, Side Assist will switch off  
automatically. Once a trailer is connected to the vehicle electrical system and the driver starts to drive, a message will appear  
in the instrument cluster display stating that Side Assist is deactivated. Once you have disconnected the electrical connection,  
Side Assist will be automatically switched on again.  
For trailer hitches that were not installed at the factory, you must switch Side Assist off and on again manually.  
Displays in the outside mirror  
Fig. 110 In the mirror glass of the outside mirrors: indicator of Side Assist.  
Blinking: a vehicle in the blind spot has been detected and the turn signal is also activated towards the detected vehicle.  
Lights up: the vehicle you are driving is being overtaken or you are overtaking another vehicle with a difference in speed  
of up to approx. 15 km/h (approx. 9 mph).  
There is no indicator if the passing speed is clearly faster.  
The faster another vehicle approaches, the sooner the display in the outside mirror will turn on.  
250  
Lane change system “Side Assist Plus”  
In vehicle with a Lane Keeping System (Lane Assist), a corrective steering intervention warns you when a possible critical  
situation is detected when changing lanes (information level, warning level), if Lane Assist is switched on. The steering  
intervention also occurs if you activate the turn signal for the respective side. If you oversteer the steering intervention, an  
additional warning is provided by a steering wheel vibration. Steering wheel vibration must also be activated in the Assistance  
systems menu in the Infotainment system.  
Brightness  
The brightness of the visual display adapts it self automatically to the ambient brightness.  
You can set the default brightness of the display in the Assistance systems menu of the Infotainment system. Side Assist is no  
active while adjusting the settings.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Side Assist malfunction  
Malfunction or fault. The yellow indicator light in the instrument cluster display lights up. In addition, the yellow central warning  
light comes on.  
1. Stop the engine and restart.  
2. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Malfunctioning sensor view, malfunction message, system switches off automatically  
Clean the radar sensors and remove stickers or attachments from the radar sensors or the bumper ⇒ Exterior care and  
cleaning, ⇒ Sensors and Cameras.  
Check if there is any noticeable damage ⇒ Sensors and Cameras.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The system is functioning differently than expected  
The radar sensors could be dirty. Clean the radar sensors ⇒ Exterior care and cleaning.  
The radar sensors could be covered by water.  
The view of the radar sensors is limited due to weather conditions, such as snow, or due to dirt, soap residue or coatings  
Clean the radar sensors ⇒ Exterior care and cleaning.  
The system limitations are not adhered to ⇒ Side Assist system limitations .  
The vehicle could be damaged in the radar sensor area, for example from parking barriers. Check if there is any  
noticeable damage ⇒ Sensors and Cameras.  
The view of the radar sensors is limited by attachments, bicycle rack systems or stickers. Clear the area around the field  
of view of the radar sensor ⇒ Sensors and Cameras.  
Painting work was carried out on or structural modifications were made to the area around the radar sensors, to the rear  
of the vehicle or to the suspension ⇒ Repairs and technical modifications.  
The side mirrors have been covered with after-market tinting films ⇒ Repairs and technical modifications.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Controls are responding differently than expected  
251  
Moisture, dirt and grease may limit the functioning of the controls.  
1. Always keep the control panels clean and dry.  
252  

Related Topics

Sensor system information
Adaptive Cruise Control (ACC)
Predictive ACC
Autonomous Emergency Braking (Front Assist)
Lane Keeping System (Lane Assist)
Comfort drive Travel Assist
Semi-automatic vehicle control in a medical emergency (Emergency Assist)
Lane Change System (Side Assist)

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