2003-2015 Volkswagen Caddy SUV Facts about wheels and tyres (commercial vehicles) -> Vehicle pulls to one side User Manual
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Facts about wheels and tyres (commercial vehicles) -> Vehicle pulls to one side for Your Volkswagen Caddy SUV Third Generation (2003-2015)

Amarok 2011 ➤ , Caddy 2004 ➤ , Caddy 2011 ➤ , Caddy Kasten/Kombi 1996 ➤ ...  
Wheels and Tyres Guide - Edition 01.2011  
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Note  
Flat spots caused by hard braking cannot be repaired. Such tyres  
must be renewed.  
Reasons for flat spots caused by storage or handling:  
♦ The vehicle has been left standing in one place without being  
moved for several weeks.  
♦ The tyre pressure is too low.  
♦ The vehicle was placed in a paint shop drying booth after being  
painted.  
♦ The vehicle was parked with warm tyres in a cool garage or  
similar for a long period of time. In this case, a standing flat  
spot may even occur overnight.  
Eliminating flat spots caused by storage or handling  
♦ Flat spots caused by storage or handling cannot be eliminated  
from the tyre using workshop equipment.  
♦ Flat spots caused by storage or handling can be removed only  
by running the tyres warm.  
♦ The method described below is not recommended in cold and  
wintry weather.  
Requirements and conditions:  
– Check and, if necessary, correct inflation pressure.  
– Drive the car on a motorway where possible.  
– Traffic and road conditions permitting, drive a 20 to 30 km  
stretch at a speed of 120 to 150 km/h (this speed recommen‐  
dation is for Germany - do not exceed the national speed limit).  
WARNING  
♦ Do not endanger yourself or other road users during this  
road test.  
♦ Observe the highway code and speed limitations in force  
when performing the road test.  
– Raise the vehicle immediately following the road test.  
– Remove the wheels from the vehicle.  
– Balance the wheels on a stationary wheel balancer  
⇒ page 30 .  
4.5  
Vehicle pulls to one side  
4.5.1  
General  
Perform a road test to determine whether a vehicle is pulling to  
one side and if so, which side. If the vehicle pulls to one side  
⇒ page 39 .  
When wheel alignment is checked, include the wheel alignment  
test results in tyre complaint report.  
Manufacturer's tolerances can lead to a slight amount of taper  
(asymmetry) in the tyre carcass. The rolling tyre then develops a  
lateral force which acts directly on the wheel suspension, leading  
4. Facts about wheels and tyres (commercial vehicles)  
37  
Amarok 2011 ➤ , Caddy 2004 ➤ , Caddy 2011 ➤ , Caddy Kasten/Kombi 1996 ➤ ...  
Wheels and Tyres Guide - Edition 01.2011  
to self-steering of the vehicle. Strategic rotation of the wheels can  
balance out this self-steering behaviour.  
4.5.2  
Conicity  
Conicity is caused by a slight offset of the tread and/or the belt  
(amounting to a few tenths of a millimetre) relative to the geo‐  
metric centre of the tyre. Taper is not visible and cannot be  
measured with equipment available in the workshop.  
Parts of a tyre  
1 - Bead  
2 - Shoulder  
3 - Tread  
4 - Steel cord belt  
A - Geometrical centre of tyre  
B - Actual centre of belt. It can be offset to inside or outside.  
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38  
Rep. gr.44 - Wheels, tyres, vehicle geometry  
lk  
Amarok 2011 ➤ , Caddy 2004 ➤ , Caddy 2011 ➤ , Caddy Kasten/Kombi 1996 ➤ ...  
Wheels and Tyres Guide - Edition 01.2011  
Exaggerated for clarity.  
1 - Offset of belt and tread  
F1 - Unequal vertical wheel forces  
F2 - Unequal vertical wheel forces  
Fk - Conicity force  
The offset produces differences in stiffness at the inner and outer  
shoulders of the tyre, resulting in differing vertical wheel forces.  
Consequently the belt or tread will not be pressed onto the road  
surface with the same force (F1, F2). A conical, or tapered, shape  
develops. The resulting force (conicity force Fk) can, depending  
on the speed, become so great that the vehicle then pulls to one  
side.  
If the force Fk on one wheel of the axle is, for example, 50 Newton,  
and also 50 Newton on the other wheel, and both forces are ex‐  
erted in the same direction, the forces are cumulated. Reversing  
a tyre on the rim can compensate for the lateral pull because the  
forces then act in opposite directions.  
Because the direction in which the force of taper is exerted is not  
visible, only road tests and strategic rotation of wheels and tyres  
can establish which tyres cause the pulling.  
The tyre consists of numerous components and materials which  
are vulcanised to form a single part at the end of a complicated  
manufacturing process. The result is differing production toleran‐  
ces which make themselves noticeable through more or less  
strong lateral forces (conicity forces). These forces can also occur  
in new tyres.  
Pulling to one side on front axle  
Pulling to one side can be caused by the running gear. However,  
experience shows that in 90% of all complaints, the tyres cause  
pulling to one side.  
Pulling to one side during normal driving  
On a straight, level road surface, the vehicle wants to pull to one  
side at a constant speed or with moderate acceleration. Force can  
be felt at the steering wheel.  
Pulling to one side during fast acceleration  
Pulling to one side during fast acceleration is, in part, due to the  
basic design of vehicles with front wheel drive. Different friction  
levels at the left and right wheels or possible irregularities in the  
road surface (potholes) and consequently varying road adhesion  
have a substantial influence on the handling characteristics. This  
does not constitute a complaint which is covered by the warranty.  
4.5.3  
Remedies when vehicle pulls to one  
side  
Test conditions before and during the road test:  
– Check all suspension components on the front and rear axles  
for damage.  
– Check tyre pressure and correct if necessary.  
– Check the tyres for external damage. Punctures, cuts, bubbles  
on the sidewalls, flat spots from braking and/or damage to the  
tread.  
– Ask the customer if the tyre had been damaged by a nail or  
similar object and was repaired by a tyre dealer. It may be  
necessary to renew such tyres.  
4. Facts about wheels and tyres (commercial vehicles)  
39  
Amarok 2011 ➤ , Caddy 2004 ➤ , Caddy 2011 ➤ , Caddy Kasten/Kombi 1996 ➤ ...  
Wheels and Tyres Guide - Edition 01.2011  
– Check tyres for even wear and tread depth.  
– Are all tyres of the same type, manufacture and tread pattern?  
– If the tyres are non-directional, ensure that all DOT classifica‐  
tions on the tyre face outwards. The wheels and/or tyres on  
the vehicle may have already been changed around at an ear‐  
lier date.  
– Is the make of tyre approved by the factory as original equip‐  
ment?  
– Perform the road test on a road that is straight and even, has  
no "tram lines" (indents from heavy traffic) or adverse camber.  
– Perform the road test with the customer under the conditions  
specified above. Ask the customer to demonstrate the prob‐  
lem.  
Note  
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There must be no cross wind during the road test.  
If the complaint is justified, we recommend rotating the wheels  
and tyres as described below.  
Before you begin, observe the following notes; otherwise your ef‐  
forts may not have the desired effect.  
Note  
Mark the tyres before the first rotation, e.g. FR, FL, RR, RL.  
After rotating wheels or reversing the tyre on its rim, you must  
observe very carefully how the vehicle behaves during the  
road test. Note how and what was changed.  
Assess the intensity of or a possible change in the tendency  
to pull to one side.  
For this purpose, it is important that the road tests are always  
performed by the same person on the same road. It is best to  
drive the „test course“ in both directions.  
Replacing a tyre with a new tyre does not guarantee that pull‐  
ing to one side will be eliminated. Therefore it is recommended  
as a first step to carry out the strategic rotation of the wheels  
as described below.  
If there are large differences in the tread depth of the tyres on  
the front and rear axles, the tyres with the deeper tread should  
always be mounted on the rear axle.  
4.5.4  
Strategic rotation of wheels for non-directional tyres  
Perform a road test to determine if the vehicle pulls to one side and if so, which side.  
If the vehicle pulls to one side, interchange the front wheels.  
Carry out road test  
Vehicle travels in a straight line - END  
Vehicle pulls to other side  
Vehicle pulls to the same side  
40  
Rep. gr.44 - Wheels, tyres, vehicle geometry  
Amarok 2011 ➤ , Caddy 2004 ➤ , Caddy 2011 ➤ , Caddy Kasten/Kombi 1996 ➤ ...  
Wheels and Tyres Guide - Edition 01.2011  
Reverse one front tyre on its rim (direction of rotation  
Interchange front and rear tyres.  
is reversed).  
Carry out road test  
Carry out road test  
Vehicle travels in a straight line - END  
Vehicle does not travel in a straight line.  
Vehicle travels in a straight line - END  
Vehicle does not travel in a straight line.  
Interchange the front and rear wheels.  
Vehicle pulls to other side  
No change  
Carry out road test  
Reverse one front tyre on Check alignment of front  
its rim (direction of rota‐ and rear wheels and ad‐  
tion is reversed)  
just if necessary.  
If the alignment is correct,  
Vehicle travels in a straight line - END  
contact Product Support.  
Vehicle does not travel in a straight line.  
Interchange front wheels.  
Carry out road test  
Carry out road test  
Vehicle trav‐ Vehicle does not travel in a straight  
Vehicle travels in a  
els in a  
straight line -  
END  
line.  
straight line - END  
lk  
Vehicle does not travel in  
a straight line.  
Mount new tyres on front axle  
Mount new tyres on front  
axle  
Carry out road test  
Carry out road test  
Vehicle travels in a straight line - END  
Vehicle travels in a  
straight line - END  
Vehicle does not travel in a straight line; contact Product Support.  
4.5.5  
Strategic rotation of wheels having unidirectional tyres  
Perform a road test to determine if the vehicle pulls to one side and if so, which side.  
If the vehicle pulls to one side, interchange front and back wheels with tyres.  
Carry out road test  
Vehicle travels in a straight line - END  
Vehicle does not travel in a straight line.  
First renew one tyre on the front axle.  
Carry out road test  
Vehicle travels in a straight line - END  
Vehicle does not travel in a straight line.  
4. Facts about wheels and tyres (commercial vehicles)  
41  

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