App-Connect -> Applications (apps) for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

App-Connect  
App-Connect enables the user to display and operate content and functions from the mobile device on the  
Infotainment system screen.  
App-Connect lets you display and operate selected content and functions from your mobile telephone on the  
Infotainment system screen.  
For this purpose, the mobile device needs to be connected to the Infotainment system via a USB interface with data  
transfer function.  
Some technologies can also be used inWireless App-Connect via the Bluetooth interface and a Wi-Fi connection.  
For further information, please refer to:Infotainment system manual – Data transfer.  
Prerequisites  
The mobile device supports the technologiesApple CarPlay™, Android Auto™ and MirrorLink®. It may also be  
possible to use Apple CarPlay or Android Auto wirelessly. Only selected apps are supported. Further information is  
available on the internet pages of the providers.  
For wired use: The original manufacturer’s cable is used.  
For wired use: The mobile device is connected to the Infotainment system via the USB port.  
Applies only to Android Auto and MirrorLink: A suitable app must be installed on the smartphone.  
Applies only to Apple CarPlay: Voice recognition was activated on the iPhone before usingApple CarPlay for the  
first time.  
The following technologies may be available:  
Apple CarPlay™.  
Apple CarPlay™ Wireless.  
Android Auto™.  
Android Auto™ Wireless.  
MirrorLink®.  
Baidu CarLife™.  
The availability of the App-Connect technologies is country-specific and may vary depending on the mobile device  
used.  
You can find further information on the Volkswagen Commercial Vehicles website.  
The wireless function ofApp Connect may be restricted or completely unavailable due to legal requirements  
when you cross the border into a country that uses legal radio frequencies that differ from those in your home  
country. This may be indicated by a message displayed on the Infotainment system. This restriction does not  
apply to the wired App-Connect function, which can still be used.  
Wireless App-Connect may not be supported by all  
technologies.  
Opening the App-Connect main menu  
Navigation to the App-Connect main menu depends on the Infotainment system used.  
HOME  
OR: MENU  
.
.
OR: press APP.  
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Making a connection  
Follow the instructions on the Infotainment system screen and the display on the mobile device when connecting it  
for the first time.  
HOME  
OR: MENU  
.
.
OR: press APP.  
Permitting data transfer for apps  
When apps are used viaMirrorLink®, it is first necessary to give permission for data transfer in the Infotainment  
system.  
HOME  
OR: MENU  
.
.
OR: press APP.  
Touch Setup to open the settings.  
Tick the Activate data transfer for Volkswagen appscheckbox.  
Setting up Wireless App-Connect  
The mobile device needs to be paired with the Infotainment system before you can useWireless App-Connect. To do  
so, proceed as follows:  
Connecting a mobile device for the first time  
Unlock the mobile device.  
Switch on Wi-Fi and Bluetooth® on the mobile device.  
Connect the mobile device to the Infotainment system using a USB cable or Bluetooth®.  
Open the App-Connect main menu if it does not appear automatically.  
Select the mobile device and the desired technology.  
Confirm any authorisation prompts on the mobile device to give the Infotainment system the necessary  
permissions.  
Disconnect the USB connection and connect to the Infotainment system again using Wi-Fi or Bluetooth®.Wireless  
App-Connect is set up.  
The pairing is completed In the future, the connected mobile device will also be able to useWireless App-Connect  
without a USB connection.  
If pop-up menus are rejected during the connection process,Wireless App-Connect will not be available. In this case,  
Volkswagen recommends deleting the mobile devices in both the device settings and on the Infotainment system  
and restarting the connection process.  
Applications (apps)  
There may be problems with compatibility with third party apps.  
Apps, their use and the necessary mobile network connection may be subject to charges.  
A wide range of apps may be available and they may depend on the vehicle and country. The content, scope and  
providers of apps can vary. Some apps also depend on availability of services offered by third parties.  
We are unable to guarantee that the available apps can be run on all mobile devices and all operating systems.  
Volkswagen Commercial Vehicles reserves the right to modify, adapt, deactivate, reactivate and expand the apps it  
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