Brake support systems -> Troubleshooting for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

Troubleshooting  
Electromechanical brake servo failure  
Do not drive on!  
Warning lamp lights up red.  
A text message may also be displayed. Press the brake pedal firmly as the braking distance will increase due to the  
lack of brake servo.  
Seek expert assistance immediately.  
Electromechanical brake servo fault  
Indicator lamp lights up yellow.  
A text message is displayed for a few seconds.  
The brake pedal may pulsate when pressed. The brake pedal must be pressed more firmly as the braking distance will  
increase due to the reduced brake servo.  
Go to a qualified workshop.  
Anti-lock brake system failure or fault  
Indicator lamp lights up yellow.  
Go to a qualified workshop. The vehicle can be braked without the anti-lock brake system.  
ESC/TCS is taking corrective action  
Indicator lamp flashes yellow.  
ESC switched off for technical reasons  
Indicator lamp lights up yellow.  
Switch the ignition on and off.  
Drive a short distance at a speed of 15–20 km/h(9–12 mph) if necessary.  
Drive to a qualified workshop if the indicator lamp continues to light up.  
TCS switched off manually  
Indicator lamp lights up yellow.  
The brake support systems make noises  
Noises may be heard when the brake support systems are performing control interventions.  
WARNING  
The control function of the ABS may have failed if the brake warning lamp lights up together with the ABS  
indicator lamp . This can cause the rear wheels to lock quickly when you brake. Locked rear wheels can lead to a  
loss of control of the vehicle. If possible, reduce your speed and drive carefully at low speed to the nearest  
qualified workshop in order to have the brake system tested. Avoid sudden braking and driving manoeuvres on  
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the way.  
The ABS is not working properly if the ABS indicator lamp does not go out or comes on while the vehicle is in  
motion. The vehicle can be stopped using the normal brakes only (without ABS). The protection provided by ABS  
is no longer available. Go to a qualified workshop as soon as possible.  
Introduction  
WARNING  
Loose objects may be flung through the vehicle interior in the event of a sudden driving or braking manoeuvre. This  
can cause serious injury and can also lead to loss of control of the vehicle.  
Stow objects only in closed stowage compartments.  
Always keep stowage compartments closed while the vehicle is in motion.  
WARNING  
An open glove box can increase the risk of serious injury in the event of an accident or sudden braking or driving  
manoeuvres.  
Always keep the stowage compartment closed while the vehicle is in motion.  
WARNING  
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other  
injuries.  
Before adjusting the seats, always make sure that there is no cigarette lighter on or near the movable parts of the  
seat.  
Before closing stowage areas or compartments always make sure that there is no lighter in the way.  
Never stow lighters in stowage areas or compartments or on other surfaces in the vehicle. High surface  
temperatures, especially in summer, may cause cigarette lighters to self-ignite.  
WARNING  
Incorrect use of the drink holders can cause injury.  
Never place hot drinks in a drink holder. Hot drinks in a drink holder could be spilled and cause scalding in any  
sudden braking manoeuvre or accident.  
WARNING  
Closed drink bottles can explode in the vehicle in extreme heat or crack in extremely cold temperatures.  
Never leave closed drink bottles in an extremely hot or extremely cold vehicle for extended periods.  
NOTICE  
Do not stow any temperature-sensitive objects, food or medicines inside the vehicle. Hot and cold temperatures  
could damage them or render them unusable.  
Objects stored in the vehicle that are made from transparent materials, such as transparent suction cups on the  
windows, can concentrate the sun's rays and thus cause damage to the vehicle.  
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