Get Trailer towing -> Removing and slackening the ball coupling neck Guide for Volkswagen Caddy SUV Fifth Generation (2020-2025)

—The green marking→ Fig. 1

on the handwheel must point towards the white marking

on the ball coupling

neck.

—The handwheel → Fig. 1

must rest on the ball coupling neck and there must be no gap between them.

—Shake the ball coupling neck→ Fig. 1

or pull it down with some force. It must sit firmly in the mounting→

—The lock must be locked and the key→ Fig. 1

removed.

—The lock cover→ Fig. 1

must cover the lock in the handwheel.

WARNING

Improper use of the towing bracket can cause injury and accidents.

● Use the ball coupling neck only if it is properly secured.

● Do not use the towing bracket if the smallest diameter on the ball coupling→ Fig. 1

is smaller than 49 mm.

● The ball coupling neck is heavy. When checking whether it is secure, the ball coupling neck could fall off and

cause injuries.

● Do not touch the handwheel once the ball coupling neck has been pre-tensioned. The handwheel will spring back

to its original position when the ball coupling neck is pressed into the mount.

● The towing bracket should be checked by a qualified workshop if the ball coupling does not fit properly.

● Do not use the towing bracket if the ball coupling neck does not engage properly or if you are unable to pre-

tension it.

● Do not use the towing bracket if you are unable to remove the key from the handwheel once the ball coupling

neck has been mounted. This means that ball coupling neck is not locked properly.

● Always fix the removed ball coupling neck securely in the stowage box under the right-hand front seat.

NOTICE

● The mount on the vehicle, handwheel, shank and retaining balls of the ball coupling neck must all be clean and

undamaged. Otherwise you may not be able to lock the ball coupling neck securely.

● Do not aim a high-pressure hose or steam cleaner directly at the mount for the ball coupling neck. This could

wash the grease required for lubrication out of the mounting.

NOTICE

The removable ball coupling neck is required for towing. Make sure you always carry the ball coupling neck in the

vehicle .

Removing and slackening the ball coupling neck

361

Fig. 1 Overview: Removable ball coupling neck.

Cap

Ball coupling

Retaining balls

Catch for locking element

Centring device

Shank

Lock cap

Keys

Handwheel

10 Gap (pre-tensioned ball coupling neck)

11 White marking on the ball coupling neck

12 Green marking on handwheel

13 Red marking on handwheel

Removing the ball coupling neck

—Bring the vehicle to a standstill and apply the electronic parking brake .

—Switch off the engine (→ Switching off the engine).

—Unhitch the trailer and disconnect the electrical connection between the vehicle and the trailer. If fitted, remove

the adapter from the trailer socket.

—Remove the lock cap→ Fig. 1

from the lock on the handwheel.

—Insert the key → Fig. 1

into the lock and turn it anti-clockwise.

—Hold the ball coupling neck→ Fig. 1

tightly in one hand→

—Use your other hand to pull out the handwheel→ Fig. 1

in the direction of arrow

and hold it in this

362

position.

—Turn the handwheel→ Fig. 1

—Hold the handwheel → Fig. 1

as far as it will go in the direction of the arrow

in this position and guide the ball coupling neck

downwards out of the

mount. The ball coupling neck engages and is pre-tensioned.

—Insert the sealing plug into the mount for the ball coupling neck.

Slackening the ball coupling neck

The ball coupling neck must be slackened before being returned to the storage box.

—Hold the ball coupling neck in one hand.

—Use your other hand to turn the handwheel→ Fig. 1

as far as it will go in the direction of the arrow

—Press in the ball → Fig. 1

—Turn the handwheel back→ Fig. 1

anti-clockwise.

—Release the ball → Fig. 1

. The handwheel no longer protrudes from the ball coupling neck. The ball coupling

neck is now slack.

—Turn the key → Fig. 1

clockwise and remove. Store the key in the stowage box.

—Close the lock cap→ Fig. 1

—Place the slackened ball coupling neck in the stowage box. Secure the stowage box under the right-hand front

seat.

WARNING

The removable ball coupling neck is heavy. The ball coupling neck could fall and cause injuries while it is being

removed.

● Only unlock the ball coupling neck once the trailer has been unhitched.

NOTICE

The removable ball coupling neck is required for towing. Make sure you always carry the ball coupling in the vehicle.

Notes on towing a trailer

Trailer socket

A 13-pin trailer socket makes the electrical connection between the towing vehicle and the trailer. The pin

assignment corresponds with DIN ISO 11446.

If the trailer has a 7-pin plug you will need to use a suitable adapter.

Please contact a qualified workshop if you are uncertain whether the electrical connection between the trailer and

the vehicle is correct. Volkswagen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles

dealership for this purpose.

Emergency breakaway cable

Always fasten the trailer's emergency breakaway cable properly to the towing vehicle. Leave enough slack in the

emergency breakaway cable so that the vehicle can still drive around corners. However the emergency breakaway

cable should not drag along the ground while you are driving.

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Trailer towing -> Removing and slackening the ball coupling neck for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

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