Driver assist systems -> Lane change assist system (Side Assist) for Your Volkswagen California Van Third Generation (2015-2024)

Introduction  
The lane change assist system(Side Assist) provides assistance when checking for traffic behind the vehicle.  
Radar sensors monitor the area behind the vehicle. The system measures the distance and speed difference in  
relation to other vehicles and informs the driver by means of visual signals in the exterior mirrors.  
System limits  
Use the lane change system only on paved roads.  
The lane change system may interpret the traffic situation incorrectly in the following driving situations, for example:  
On tight bends  
When driving in between two lanes  
When road lanes are not the same width  
At the brow of a hill  
In poor weather conditions  
Where there are special roadside structures, e.g. high or offset crash barriers.  
WARNING  
The intelligent technology used in the lane change system cannot overcome the laws of physics, and functions only  
within the limits of the system. Do not let the increased convenience of the lane change system tempt you into  
taking any safety risks. Always take care when using the lane change assist system as you could otherwise cause  
accidents or injuries. The system is not a substitute for the full concentration of the driver.  
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
Your hands must always remain on the steering wheel so that you can steer at any time.  
Observe the signals on the exterior mirror housing and in the instrument cluster display, and respond to the  
prompts.  
Always pay close attention to the area around your vehicle.  
Never use the lane change assist system if the radar sensors are dirty, covered or damaged. These circumstances  
can impair the proper functioning of the system.  
It may be hard to see the display in the exterior mirror in direct sunlight.  
Some settings can be stored in the user accounts of the personalisation function and therefore change  
automatically when the user account changes (→ Personalisation).  
The radar sensors calibrate themselves once during the first kilometres after vehicle delivery and after sensor  
repairs. The sensor range may be restricted during the calibration phase.  
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Driving with the lane change system  
Switching on and off  
You can view the activation status of the lane change system on the instrument cluster display and in the  
Infotainment system. You can also switch the lane change system on and off there.  
On the display of the instrument cluster:  
1. Press the  
button.  
2. Switch the lane change assist system on and off.  
Depending on the equipment level, in the Infotainment system:  
1. Open the Assist systems menu.  
2. Switch the lane keeping system on or off in the corresponding submenu.  
Fig. 1 In the exterior mirror housing: visual displays of the  
lane change system.  
When the lane change system is switched on, the yellow indicator lamp in the exterior mirror housing lights up  
1
once briefly → Fig. 1  
.
How the system works  
When switched on, the lane change system is active from speeds of around 15 km/h(around 9 mph). The lane  
change system is deactivated at a vehicle speed below 10 km/h (6 mph).  
The yellow indicator lamp in the exterior mirror lights up in the following situations:  
If the vehicle is being overtaken.  
When overtaking another vehicle with a speed difference of up to approximately 15 km/h(around 9 mph). No  
display will be shown if the takeover manoeuvre is much faster.  
The yellow indicator lamp flashes if the system detects a potentially critical situation when you activate the turn  
signal in the direction of the detected vehicle.  
The quicker the vehicle approaches, the earlier it causes the display on the exterior mirror to light up.  
Automatic deactivation  
The lane change system will switch off automatically if the radar sensors are permanently covered. This can, for  
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example, be caused by a layer of ice or snow in front of the radar sensor.  
A corresponding text notification is shown on the instrument cluster display.  
If the lane change system has been automatically deactivated, the system cannot be activated until the ignition has  
been switched off and back on again.  
If you use the factory-fitted trailer towing coupling and have set up the necessary electrical connection, the lane  
change system switches off automatically. After you have disconnected the electrical connection, the lane change  
system is switched back on automatically. If the trailer towing coupling is not factory-fitted, you must manually  
switch off the lane change system and then switch it back on again.  
Troubleshooting  
No sensor visibility, fault message, system switches itself off  
Clean radar sensors and remove stickers or accessories from radar sensors (→ Vehicle care, exterior).  
Check for any visible damage.  
If the problem persists, go to a correspondingly qualified workshop.  
The system behaves differently than expected  
The radar sensors are dirty (→ Vehicle care, exterior). The sensor visibility may be impaired by dirt and snow or also  
residue from cleaning agents or coatings.  
The general conditions for system operation have not been met(→ Lane change assist system (Side Assist)).  
The radar sensors are covered by water.  
The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.  
The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.  
Changes have been made to the paintwork in the area of the radar sensors or structural modifications have been  
made, e.g. on the vehicle front end or the running gear.  
Adhesive tinted films have been added to the side windows after delivery.  
If the problem persists, go to a correspondingly qualified workshop.  
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