Get Opening and closing Guide for Volkswagen E Golf 4 Door Second Generation (2017-2020)

Opening and closing

Vehicle key

Functions of the vehicle key

Fig. 1 Vehicle key.

Key to Fig. 1 :

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2

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Unlock the vehicle. All turn signals flash twice.

Unlock only the boot lid.

Lock the vehicle. All turn signals flash once.

Fold the key bit in and out.

Indicator lamp: flashes when button is pressed.

WARNING

Careless or unsupervised use of the vehicle key can lead to accidents or serious injuries.

●

Take all vehicle keys with you when you leave the vehicle. Otherwise, children or

unauthorised persons could lock the doors and the boot lid, start the engine or switch on

the ignition and operate electrical equipment, such as the electric windows.

●

Never leave children or people requiring assistance alone in the vehicle. They could become

trapped in the vehicle in an emergency and may not be able to get themselves to safety. For

example, locked vehicles may be subjected to very high or very low temperatures depending

on the season. This can cause serious injuries and illness or fatalities, especially among small

children.

NOTICE

Protect the key from moisture and excessive vibration.

Changing the button cell

Fig. 1 Vehicle key: replacing the button cell.

Key to Fig. 1 :

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2

Cover.

Button cell.

Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a

qualified workshop →

.

■ Fold out the key bit.

■ Lever off the cover → Fig. 1 1 , →

■ Lever the button cell out of the battery compartment → Fig. 1 2

■ Press the new button cell into the battery compartment →

.

■ Press the cover onto the housing → Fig. 1 1

.

DANGER

Swallowing batteries with a diameter of 20 mm, or other button cells, can result in severe or

even fatal injuries within a very short period of time.

●

Keep the vehicle key and key fob with batteries out of the reach of children.

●

Call for medical help immediately if you suspect that someone has swallowed a battery.

NOTICE

●

The vehicle key can be damaged if the button cell is not changed properly.

Unsuitable batteries can damage the vehicle key. Replace discharged batteries only with

new batteries of the same voltage rating, size and specification.

●

Pay attention to the correct polarity when inserting the battery.

Dispose of discharged batteries in an environmentally responsible way.

Synchronising the vehicle key

If you cannot lock or unlock the vehicle with the vehicle key, synchronise the vehicle key or

replace the button cell (→ Vehicle key, Refilling).

Synchronising the vehicle key:

—Fold out the key bit.

—Stand beside the vehicle.

—Press the

button on the vehicle key.

—Unlock the vehicle using the key bit.

The synchronisation process is complete.

Troubleshooting

Vehicle cannot be locked or unlocked

The remote control is subject to interference caused by obstacles, adverse weather conditions or

other transmitters operating in the same frequency range in the vicinity of the vehicle, e.g.

mobile devices.

OR: the central locking system has switched itself off temporarily to protect itself against

overloading.

—Close the driver door.

—OR: synchronise the vehicle key (→ Vehicle key, Setting).

Indicator lamp does not flash

If the indicator lamp in the vehicle key does not flash when pressing the button, the button cell

in the vehicle key has to be replaced (→ Vehicle key, Refilling).

Keyless locking and starting system “Keyless Access”

Introduction to the topic

The Keyless Access function allows the vehicle to be unlocked and locked without actively using

the vehicle key. For this purpose, a valid vehicle key must be within close range of the vehicle.

Unlocking or locking the vehicle with Keyless Access

Fig. 1 Keyless Access: operating ranges.

Fig. 2 In the door handle: sensors.

Unlocking and locking the vehicle

Unlocking:

—Touch sensor → Fig. 2 A on the inside of the driver or front passenger door handle.

Locking:

—Switch off the ignition.

—Close driver or front passenger door.

—Touch sensor → Fig. 2 B on the outside of the driver or front passenger door handle.

The vehicle unlocking procedure is confirmed by all the turn signals flashing twice and the

locking procedure by the turn signals flashing once.

Locking and unlocking the boot lid

When the vehicle is locked, the boot lid will be unlocked automatically if you open it when a

vehicle key is located within the close range of the boot lid → Fig. 1 .

The boot lid is locked automatically after it is closed.

If the vehicle is completely unlocked, the boot lid will not lock automatically when closed.

Temporarily deactivating Keyless Access

Keyless Access can be deactivated temporarily as described below so that the vehicle cannot be

unlocked and started due to misuse by unauthorised third parties.

—Lock the vehicle with the

—Then touch the sensor on the outside of the door handle once within five seconds → Fig. 2

. Do not put your hand around the door handle when doing this.

button on the vehicle key.

B

—Keyless Access is now temporarily deactivated.

—You can check that it is deactivated by waiting for at least ten seconds and then pulling the

door handle. It should not be possible to open the door.

When the vehicle is next unlocked, it can be unlocked only using the vehicle key. The keyless

locking and starting system Keyless Access is reactivated the next time the vehicle is unlocked.

Operating the convenience functions

The electric windows can be closed automatically.

—Place a finger on the sensor of the driver or front passenger door handle for a few seconds

→ Fig. 2 B

.

The sensor functions can be set in the

Infotainment-System.

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→

The unlocking function is deactivated for a few seconds so that you can check that the

vehicle has been locked successfully.

The entire vehicle will be unlocked if the sensor is touched twice, even if a single door

has already been unlocked.

Troubleshooting

Keyless Access does not work

The function of the door handle sensors may be restricted if they become very dirty.

—Clean the sensors.

All turn signals flash four times

—The vehicle key used last is still in the vehicle.

If the message

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malfunctions may occur in the Keyless Access system. Go to a qualified workshop.

If there is no vehicle key in the vehicle or if it is not detected, a message will be shown

on the instrument cluster display. This may occur if the vehicle key is disrupted by

another radio signal or is covered by another item, e.g. an aluminium suitcase or

briefcase.

Doors and central locking button

Introduction to the topic

If the vehicle key or central locking fails, the doors can be locked manually and, in some cases,

also unlocked manually.

The central locking system enables you to centrally lock and unlock all the doors, the boot lid and

the charging socket flap of the vehicle.

The vehicle can be locked only if the ignition has been switched off or the driver has deactivated

the electric drive before leaving the vehicle.

A symbol in the instrument cluster display indicates if one or more doors are not closed properly

(→ Displays, Description). Do not drive on! Open the appropriate door and then close it again.

This symbol is also visible when the ignition is switched off and will go out a few seconds after

the vehicle has been locked when all doors are closed.

WARNING

Any door that is not properly closed could open suddenly while the vehicle is in motion. This

could lead to severe injuries.

●

Stop as soon as possible and close the door.

Ensure that the door is closed properly and that the lock has engaged. The closed door must

be flush with the surrounding body panels.

●

Doors should only be opened or closed when you are sure there is no-one in their path.

WARNING

Any door being held open by the door arrester could close unexpectedly in strong winds or if

the vehicle is on a slope. This could lead to injuries.

●

Always keep a good grip on the handle when opening and closing doors.

WARNING

The opening/closing paths of the doors and boot lid are potential danger areas where injury can

occur.

●

The doors and boot lid should therefore be opened or closed only when you are sure that

nobody is in their path.

WARNING

Careless locking of the doors can cause serious injuries.

●

If the vehicle is locked from the outside, the doors and electric windows cannot be opened

from the inside.

●

The central locking system locks all doors. Locking the vehicle from the inside can prevent

accidental opening of the doors and unauthorised persons from entering the vehicle.

However, locked doors can delay assistance to passengers inside the vehicle in the event of

an accident or emergency.

●

Never leave children or people requiring assistance alone in the vehicle. All doors can be

locked from the inside using the central locking button. This may mean that people lock

themselves in the vehicle. People locked in the vehicle may be subjected to very high or very

low temperatures.

●

Temperatures inside a locked vehicle may be extremely hot or cold depending on the

season. This can cause serious injuries and illness or fatalities, especially among small

children.

Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an

emergency and may not be able to get themselves to safety.

NOTICE

When carrying out manual opening or closing, remove parts carefully and install them again

correctly in order to avoid damage to the vehicle.

Indicator lamp in the driver door

The central locking indicator lamp is located in the driver door (→ Driver door, Overview).

Vehicle locked: red LED flashes at short intervals for approximately two seconds, and then more

slowly. The indicator lamp does not flash if the vehicle was locked with the central locking

button in the driver door (→ Central locking button, Description).

Automatic locking and unlocking

Settings for central locking can be made in the

(→ Vehicle settings menu, Operation).

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Automatic locking (Auto Lock)

The vehicle can lock itself automatically at speeds above approximately 15 km/h (9 mph). The

indicator lamp in the central locking button will light up yellow when the vehicle is locked.

Automatic unlocking (Auto Unlock)

All vehicle doors and the boot lid are automatically unlocked if one of the following conditions

applies:

—The vehicle is at a standstill and the vehicle key has been removed.

—The parking lock P is engaged and the ignition is switched off.

—OR: the vehicle is stationary and the

button has been pressed.

—OR: the door release lever has been operated.

—OR: in an accident where the airbags have been triggered (→ Doors, FAQ).

Automatic unlocking gives emergency responders access to the vehicle.

Depending on the settings made for central locking in the Infotainment system, it may

be the case that all of the doors and the boot lid are unlocked only when the

has been pressed twice.

button

Central locking button

Fig. 1 In the driver door: central locking button.

Key to Fig. 1 :

Unlock the vehicle.

Lock the vehicle.

The central locking button functions with the ignition switched on or off only when all doors are

closed.

If the vehicle has been locked from outside with the vehicle key, the central locking buttons do

not work.

Please note the following when using the central locking button to lock the vehicle from inside:

—The indicator lamp in the button lights up yellow when all doors are closed and locked.

—The anti-theft alarm will not be activated (→ Anti-theft alarm, Description).

The doors can be opened from the inside by pulling the door release handle. The indicator lamp

in the button goes out. The unopened doors and boot lid remain locked and cannot be opened

from the outside.

If the driver door is open, it will not be locked.

Opening and closing the driver door manually

Fig. 1 Driver door handle: concealed lock cylinder.

Fig. 2 Handle on the driver door: levering off the cover.

When manual locking takes place, all doors are locked. With manual unlocking, only the driver

door is unlocked. Observe the information about the anti-theft alarm (→ Anti-theft alarm,

Description).

—Pull on the door release lever until the cap is removed.

—Position the key bit at the notch in the driver door handle from below.

—Hold your index finger under the key bit.

—Lift the cap off with the vehicle key in the direction of the arrow → Fig. 2 .

—Insert the key bit into the lock cylinder and lock or unlock the vehicle.

—Pull the door release lever and fit the cap again.

Keyless Access will not be activated if the vehicle is manually unlocked (→ Keyless Access,

Description).

Things to note when unlocking manually

—The alarm is triggered when the driver door is opened (→ Anti-theft alarm, Description).

—The vehicle must be started manually once unlocked (→ Activating the vehicle’s drive system,

Operation).

—Switch on the ignition to switch off the alarm.

The electronic immobiliser recognises a valid vehicle key.

The anti-theft alarm is not activated when the vehicle is locked manually using the key

bit (→ Anti-theft alarm, Description).

Manually closing the front passenger door and rear doors

Fig. 1 In the front edge of the rear right-hand door: manually locking the vehicle with the vehicle

key.

The front passenger door and the rear doors can be locked manually. The anti-theft alarm is not

activated in this case (→ Anti-theft alarm, Description).

—Open the door.

—Remove the rubber seal from the end face of the door.

—Insert the key bit into the vertical slot and turn → Fig. 1 .

—Secure the rubber seal again.

—Ensure that the door is locked.

—The vehicle should be checked by a qualified workshop as soon as possible.

A door that has been locked manually will be unlocked again if the vehicle is unlocked or the door

in question is opened from the inside.

The doors can be unlocked and opened from the inside by pulling the door release

handle.

Childproof lock

Fig. 1 Childproof lock:

rear left door,

rear right door.

Key to Fig. 1 :

1

2

Childproof lock is switched off.

Childproof lock is switched on.

The childproof lock prevents the rear doors being opened from the inside.

When the childproof lock is activated, the door can only be opened from the outside.

Switching the childproof lock on and off

—Unlock the vehicle and open the appropriate rear door.

—Move the slot to the corresponding position.

WARNING

The door cannot be opened from the inside when the childproof lock is activated.

●

Never leave children or people requiring assistance alone in the vehicle when the doors are

locked. This may mean that these people lock themselves in the vehicle. They could become

trapped in the vehicle in an emergency and may not be able to get themselves to safety.

People locked in the vehicle may be subjected to very high or very low temperatures.

●

Temperatures inside a locked vehicle may be extremely hot or cold depending on the

season. This can cause serious injuries and illness or fatalities, especially among small

children.

SAFELOCK

Depending on the vehicle equipment level, the vehicle may have a SAFELOCK mechanism.

The SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it

more difficult to break into the vehicle. The doors can no longer be opened from the inside →

.

Deactivating SAFELOCK

The SAFELOCK can be deactivated in one of the following ways:

—Press the

button on the vehicle key again within 2 seconds.

—In vehicles with keyless locking and starting system, Keyless Access: touch the sensor surface

on the outside of the door handle again within 2 seconds (→ Keyless Access, Description).

—Switch on the ignition.

—OR: deactivate the interior monitor and the anti-tow alarm (→ Interior monitoring system and

anti-tow alarm, Description).

Depending on the equipment level, temporarily deactivate the interior monitor and the anti-tow

alarm using the

(→ Interior monitoring system and anti-tow alarm, Description) button or the

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There may be an indication of the activated SAFELOCK in the display of the instrument cluster

! or K).

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The following applies when SAFELOCK is deactivated:

—The vehicle can be unlocked and opened from the inside using the door release lever.

—The anti-theft alarm is active (→ Anti-theft alarm, Description).

—The interior monitoring and anti-tow alarm are deactivated (→ Interior monitoring system and

anti-tow alarm, Description).

Depending on the vehicle equipment, the interior monitoring and the anti-tow alarm are

activated or deactivated by pressing the

(→ Interior monitoring system and anti-tow alarm,

s menu in the Infotainment system.

Description) button again or in the

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WARNING

Always take care when using the SAFELOCK as you could cause serious injuries.

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Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key. The

doors can no longer be opened from the inside once the SAFELOCK is activated.

If you unlock the driver door mechanically using the vehicle key, only the driver door is

unlocked, and not the whole vehicle. The doors are released (but not unlocked) and the

central locking button is activated only when you switch on the ignition.

Troubleshooting

Indicator lamp lights up continuously

The red LED in the vehicle door flashes at short intervals and then lights up continuously.

There is a fault in the locking system.

—Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this

purpose.

Turn signals do not flash

If the turn signals do not flash as confirmation when you lock the vehicle:

—At least one of the doors or the boot lid is not closed.

Vehicle locks itself automatically

The vehicle locks again automatically after approximately 45 seconds if one of the following

conditions applies:

—The vehicle was unlocked but not opened.

—The ignition was not switched on.

—The boot lid was not opened.

—The vehicle was unlocked by means of the lock cylinder.

—The vehicle was locked with the central locking button in the vehicle interior.

Response when locking the vehicle with a second vehicle key

Keyless Access: the vehicle key inside the vehicle is disabled for activating the electric drive as

soon as the vehicle is locked from outside with a second vehicle key. Press the

button on the

inside vehicle key in order to release the vehicle's drive system (→ Engine start, Description).

Locking the vehicle after airbags have been triggered

The entire vehicle is unlocked if the airbags are activated during an accident. Depending on the

extent of the damage, the vehicle can be locked as follows after an accident.

—Switch the ignition off and then back on again.

Automatic deactivation of the sensors

The sensors will be deactivated in the following circumstances:

—The vehicle is not unlocked or locked for an extended period.

—A sensor has been triggered an excessive number of times.

Activating sensors again:

—Unlock the vehicle with the

button in the vehicle key.

NOTICE

Please note that the sensors in the handles could be activated by a powerful jet of water or

steam if a valid remote control key is within close range. If at least one window is open and the

sensors in a door handle are continuously activated, all windows will close. All windows could

open if the jet of water or steam is moved away from the door handle sensor surfaces briefly

and then moved back again (→ Keyless Access, Introduction/General information).

It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-

volt vehicle battery or button cell in the vehicle key is weak or discharged. The vehicle

can be locked or unlocked manually (→ Doors, Introduction/General information).

If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding

display will be shown on the instrument cluster display. This may be the case if the

vehicle key is disturbed by another wireless signal or covered by another object, e.g. by

an aluminium suitcase (→ Engine start, Description).

Anti-theft alarm

Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.

The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.

The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes.

When does the system trigger an alarm?

—When a door that was unlocked mechanically with the vehicle key is opened.

—If the bonnet is opened.

—If the boot lid is opened.

—If the ignition is switched on using an invalid key.

—If the 12-volt vehicle battery is disconnected.

—If there is movement inside the vehicle (in vehicles with interior monitoring) (→ Interior

monitoring system and anti-tow alarm, Description).

—If the vehicle is lifted or towed (vehicles with anti-tow alarm) (→ Interior monitoring system and

anti-tow alarm, Description).

—If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior

monitoring) (→ Interior monitoring system and anti-tow alarm, Description).

Switching off the alarm

—Unlock the vehicle using the unlocking button

on the vehicle key.

—OR: switch on the ignition using a valid vehicle key. A short alarm lasting around one second may

sound.

—On vehicles with Keyless Access: grip the door handle (→ Keyless Access, Description).

The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or

discharged.

Interior monitoring system and anti-tow alarm

Fig. 1 Next to the driver seat: button for switching off the interior monitoring system and anti-tow

alarm (depending on the equipment in the vehicle).

Fig. 2 In the roof console: sensors for the interior monitoring system (arrows).

The interior monitoring triggers an alarm if movement is detected in the interior of a locked vehicle

→ Fig. 2 .

The anti-tow alarm will be triggered if the vehicle is lifted.

Switching on the interior monitoring system and anti-tow alarm

Close the stowage compartments in the roof console so that the sensors can function.

Lock the vehicle. When the anti-theft alarm is switched on, the interior monitoring system and the

anti-tow alarm → Fig. 2 are also activated.

Temporarily switching off the interior monitoring system and anti-tow

alarm

Depending on the vehicle equipment, the interior monitoring system and anti-tow alarm can be

switched off temporarily using the

Infotainment system.

→ Fig. 1 button or in the

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Deactivating interior monitoring and the anti-tow alarm by button

—Switch off the ignition and open the driver door.

—Press the

button → Fig. 1 . A yellow indicator lamp in the button lights up.

—Close all doors and the boot lid.

—Lock the vehicle using the vehicle key.

Press the

button → Fig. 1 again before locking the vehicle to reactivate the interior monitoring

and the anti-tow alarm.

Deactivating the interior monitoring and anti-tow alarm using the Infotainment system

—Switch on the ignition.

—Deactivate the interior monitoring and the anti-tow alarm in the

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Infotainment system.

—Close all doors and the boot lid.

—Lock the vehicle using the vehicle key.

The interior monitoring and anti-towing alarm are deactivated until the next time the vehicle is

locked.

We recommend deactivating the interior monitoring and anti-tow alarm in the following situations:

—If any people or animals are to remain in the vehicle interior for a short period.

—If the vehicle is to be loaded onto another vehicle.

—If the vehicle is being transported.

—If the vehicle is going to be towed with one axle off the ground.

—If the vehicle is to be parked in a two-storey garage.

—If the vehicle is to be parked in a car wash.

Risk of false alarms for the interior monitoring system

Interior monitoring can only work properly if the vehicle is completely closed. Comply with legal

regulations. A false alarm can be triggered in the following situations:

—If one or more windows or the glass roof are fully or partially open.

—If lightweight items such as loose pieces of paper or items hung from the interior mirror are left in

the vehicle.

—If the vibration alarm of a mobile telephone is switched on.

Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.

If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-

theft alarm is activated. Interior monitoring and the anti-tow alarm are not activated until

all doors and the boot lid are closed.

SAFELOCK is also deactivated when the interior monitoring system and anti-tow alarm are

switched off (→ SAFELOCK, Description).

Boot lid

Introduction to the topic

The boot lid is unlocked and locked together with the doors.

In vehicles with the keyless locking and starting system Keyless Access, the boot lid is

automatically opened upon unlocking (→ Keyless Access, Description).

WARNING

Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause accidents

and serious injuries.

●

The boot lid should only be opened or closed when you are sure that nobody is in its path.

Always check that the boot lid is properly closed after closing it. The closed boot lid must be

flush with the surrounding body panels.

●

Always keep the boot lid closed while the vehicle is in motion.

Never open the boot lid when loads, e.g. bicycles, are attached to it. The boot lid may close

under its own weight due to the additional load. Support the boot lid as necessary or

remove the load.

●

Close and lock the boot lid and all vehicle doors when the vehicle is not in use. Ensure that

no one remains in the vehicle.

Never leave children playing unattended in or around the vehicle, especially when the boot

lid is open. Children could climb into the luggage compartment, shut the boot lid and trap

themselves inside. Temperatures inside a locked vehicle may be extremely hot or cold

depending on the season. This can cause serious injuries and illness or fatalities, especially

among small children.

WARNING

Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without due care

and attention.

●

The boot lid may not always be detected as being unlocked if there is a carrier and items

attached to it. The boot lid may open suddenly while the vehicle is in motion if it is

unlocked.

WARNING

If there is a large amount of snow or a heavy load on the boot lid, the boot lid may lower by

itself and cause serious injuries due to the additional weight.

●

Never open the boot lid if it is covered by a large amount of snow or a load is attached to it,

e.g. on a luggage carrier.

●

Remove the snow or load before opening the boot lid.

WARNING

Do not push down the boot lid with your hand on the rear window. The rear window may

shatter and cause injuries.

NOTICE

Never use the opening mechanism to fix or hold a load. This could lead to damage that makes it

impossible to close the boot lid.

NOTICE

Never use the rear window wiper or the rear spoiler to fix or hold a load. This may result in

damage that causes the rear wiper or rear spoiler to be torn off.

Opening and closing the boot lid

Opening the boot lid

—To unlock the boot lid, press the

or

button on the vehicle key.

—Press on the top of the Volkswagen badge and lift up the boot lid.

Closing the boot lid

—Pull the boot lid downwards by the handle in the interior trim with sufficient momentum so

that it engages in the lock →

.

The boot lid will also be locked when the doors are locked.

The instrument cluster display indicates if the boot lid is open or not closed properly (→ Displays,

Description).

The boot lid is locked automatically when the vehicle is moving.

WARNING

Serious injuries could occur if the boot lid is closed incorrectly or without due care and

attention.

●

When closing the boot lid, please ensure that there are no hands in the direct path of the

boot lid as it moves.

If the boot lid is not opened within the next few minutes after unlocking, it automatically

locks again.

Unlocking the boot lid manually

Fig. 1 In the boot lid: open the holder for the warning triangle.

Fig. 2 In the boot lid: manual release mechanism for the boot lid.

Unlocking the boot lid manually

—Turn the lock of the warning triangle holder 90° anticlockwise → Fig. 1 .

—Open the warning triangle holder and remove the warning triangle.

—Insert the key bit into the opening in the boot lid → Fig. 2 and press the release lever in the

direction of the arrow.

Troubleshooting

Boot lid cannot be opened or closed

—Check whether the boot lid is blocked by an obstacle. The boot lid can be moved by hand. You

will need to use some considerable force for this.

Boot lid is stiff

At outside temperatures around freezing point, the opening mechanism cannot always lift the

partially opened boot lid automatically.

—Guide the boot lid further upwards by hand.

Windows

Opening and closing windows

The buttons are located in the doors (→ Driver door, Overview).

Open windows: press the button. Close windows: pull the button.

Press to disable the electric window buttons in the rear doors.

The windows can still be operated using the buttons several minutes after the ignition has been

switched off, provided that the driver door and front passenger door are not opened.

One-touch opening and closing

One-touch opening and closing makes it possible to fully open and close the windows. The

individual buttons do not have to be held down to do this.

One-touch closing: pull the button for the appropriate window up briefly into the second

position.

One-touch opening: press the button for the appropriate window down briefly into the second

position.

Stopping the one-touch function: press or pull the button for the appropriate window again.

Convenience opening and closing

The windows can be opened and closed from outside the vehicle using the vehicle key when the

ignition is switched off:

—Press and hold the locking or unlocking button on the vehicle key.

—In vehicles with the keyless locking and starting system Keyless Access: place your finger on

the locking sensor in the door handle for a few seconds until the windows are closed (→

Keyless Access, Description). The vehicle key must also be within close range.

—To interrupt this function, release the locking or unlocking button OR remove your finger from

the sensor.

A valid vehicle key must be located within close range. All turn signals will flash once as

confirmation that all the windows have been closed.

Set the convenience opening settings in the

WARNING

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Careless or unsupervised use of the electric windows can cause serious injuries.

●

The electric windows should only be opened or closed when you are sure that nobody is in

their operating area.

Never leave children or people requiring assistance alone in the vehicle when the vehicle is

locked. The windows can no longer be opened in an emergency.

Always take all vehicle keys with you every time you leave the vehicle. The windows can still

be operated using the buttons several minutes after the ignition has been switched off,

provided that the driver door and front passenger door are not opened.

●

When transporting children on the rear bench seat, the rear electric windows should always

be deactivated using the safety button so that they cannot be opened or closed.

NOTICE

During sudden rain showers, water can enter the vehicle interior via open windows and cause

damage to the vehicle.

One-touch opening and closing and the roll-back function will not work if there is a fault

in the electric windows. Go to a qualified workshop.

Convenience opening and closing works only when one-touch opening and closing is

activated for all electric windows.

Electric window roll-back function

The roll-back function for the electric windows can reduce the risk of injuries when the windows

are closing.

If the window is not able to close because it is stiff or because of an obstruction, the window will

immediately open again →

.

—Check to see why the window has not closed.

—Try to close the window again.

—If the window closing process is interrupted again, the roll-back function will be disabled for a

few seconds.

—If the window still cannot be closed, the window stops where it is. To close the window

without the roll-back function, press the button again within a few seconds →

.

WARNING

Closing the electric windows without the roll-back function can lead to severe injuries.

●

Always close the window carefully.

Ensure that nobody obstructs the path of the window, especially if a window is being closed

when the roll-back function is not active.

●

The roll-back function does not prevent fingers or other body parts from being pressed

against the window frame and sustaining injury.

The roll-back function is also activated if the convenience closing function on the vehicle

key is used to close the windows.

Troubleshooting

One-touch opening and closing does not work

One-touch opening and closing is deactivated if the 12-volt vehicle battery has been

disconnected or discharged while the windows were not fully closed. The function will have to be

reset.

—Switch on the ignition.

—Close all windows and doors.

—Pull up the button for the window and hold it in this position for a few seconds.

—Let go of the button, then pull it up again and hold it in this position. One-touch opening and

closing is now ready for operation.

The one-touch function can be restored for individual windows or for several windows at the

same time.

Closing windows without roll-back function

—Attempt to close the window again within a few seconds by holding the button. The roll-back

function is deactivated in the process!

—If the closing procedure takes longer than several seconds, the roll-back function will be

reactivated. If it is still stiff or obstructed, the window will stop and open again automatically.

—Please go to a qualified workshop if the window still cannot be closed.

Opening and closing for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

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