Troubleshooting
Indicator lamp lights up continuously
The red LED in the vehicle door flashes at short intervals and then lights up continuously.
There is a fault in the locking system.
—Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Turn signals do not flash
If the turn signals do not flash as confirmation when you lock the vehicle:
—At least one of the doors or the boot lid is not closed.
Vehicle locks itself automatically
The vehicle locks again automatically after approximately 45 seconds if one of the following
conditions applies:
—The vehicle was unlocked but not opened.
—The ignition was not switched on.
—The boot lid was not opened.
—The vehicle was unlocked by means of the lock cylinder.
—The vehicle was locked with the central locking button in the vehicle interior.
Response when locking the vehicle with a second vehicle key
Keyless Access: the vehicle key inside the vehicle is disabled for activating the electric drive as
soon as the vehicle is locked from outside with a second vehicle key. Press the
button on the
inside vehicle key in order to release the vehicle's drive system (→ Engine start, Description).
Locking the vehicle after airbags have been triggered
The entire vehicle is unlocked if the airbags are activated during an accident. Depending on the
extent of the damage, the vehicle can be locked as follows after an accident.
—Switch the ignition off and then back on again.
Automatic deactivation of the sensors
The sensors will be deactivated in the following circumstances:
—The vehicle is not unlocked or locked for an extended period.
—A sensor has been triggered an excessive number of times.
Activating sensors again:
—Unlock the vehicle with the
button in the vehicle key.
NOTICE
Please note that the sensors in the handles could be activated by a powerful jet of water or
steam if a valid remote control key is within close range. If at least one window is open and the
sensors in a door handle are continuously activated, all windows will close. All windows could
open if the jet of water or steam is moved away from the door handle sensor surfaces briefly
and then moved back again (→ Keyless Access, Introduction/General information).
It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-
volt vehicle battery or button cell in the vehicle key is weak or discharged. The vehicle
can be locked or unlocked manually (→ Doors, Introduction/General information).
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