2008-2017 Volkswagen Golf 4 Door Consumer information -> Component protection User Manual
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Consumer information -> Component protection for Your Volkswagen Golf 4 Door Sixth Generation (2008-2017)

If you plan to take your vehicle outside the continental limits of the United States or Canada, there is  
the possibility that:  
Unleaded fuels for vehicles with catalytic converters may not be available.  
Fuel may have a considerably lower octane rating and may cause engine damage.  
Service may be inadequate due to lack of proper service facilities, tools or testing equipment.  
Replacement parts may not be readily available.  
DVD navigation systems for vehicles built for the United States and Canada will not necessarily  
work in Europe, and may not work in other countries outside of North America.  
NOTICE  
Volkswagen is not responsible for mechanical damage that may result from substandard fuel  
or service or the unavailability of Genuine Volkswagen parts.  
Volkswagen is not responsible if the vehicle does not meet the respective legal  
requirements in other countries and continents.  
Radio antenna and reception  
Please first read and note the introductory information and heed the WARNINGS  
If the radio and navigation systems were installed at the factory, the radio antenna may be installed in  
different locations in the vehicle:  
On the inside of the rear window with the rear window defroster,  
On the inside of the rear side windows,  
On the inside of the windshield,  
On the vehicle roof.  
Antennas on the insides of windows are thin wires.  
NOTICE  
Antennas installed on the insides of windows can be damaged by abrasive objects or by  
corrosive or acidic cleaning agents or other chemicals. Do not place any stickers on the  
windshield-integrated antenna and never clean the antenna with corrosive or acidic cleaning  
agents or other chemicals.  
NOTICE  
If retrofitting a radio or a navigation system, make sure that the vehicle's standard integrated  
antenna amplifier is compatible with the radio or navigation system. If not, use an additional  
antenna adapter. Otherwise, the antenna amplifier could be overloaded and damaged.  
Operating electrical devices near the integrated windshield antenna may interfere with AM radio  
reception.  
Component protection  
Please first read and note the introductory information and heed the WARNINGS  
Some electronic components and control units are equipped with a component protection feature, for  
example, the radio or navigation system.  
Component protection is a protective feature that helps to:  
Prevent any factory-installed parts from functioning fully if they are installed into other vehicles (for  
example, after theft),  
Prevent full function of components outside of the vehicle,  
Allow legitimate installation or exchange of parts and control units by a professional should they  
require service.  
Where  
What appears  
Possible solution  
The instrument cluster SAFE CP  
display  
See an authorized Volkswagen dealer  
or an authorized Volkswagen Service  
Facility for assistance.  
Radio or navigation  
system display  
Component theft  
protection: the  
Infotainment system is  
not fully available at  
present. Please switch on  
the ignition.  
Switch on the ignition.  
If this does not deactivate component  
protection, see an authorized  
Volkswagen dealer or an authorized  
Volkswagen Service Facility for  
assistance.  
Volkswagen service information  
Please first read and note the introductory information and heed the WARNINGS  
Volkswagen service information is published as soon as possible after model introduction.  
To order service information contact:  
Volkswagen Technical Literature Ordering Center  
WARNING  
Improperly performed repairs and modifications can cause vehicle damage and malfunctions,  
and can impair the efficiency of driver assistance systems and the airbag system. This can  
lead to accidents and severe personal injuries.  
Have repairs and vehicle modifications performed by an authorized Volkswagen dealer or  
an authorized Volkswagen Service Facility.  

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