2017-2020 Volkswagen Golf 4 Door Opening and closing User Manual
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Opening and closing for Your Volkswagen Golf 4 Door Seventh Generation (2017-2020)

WARNING  
The vehicle exhaust system and the catalytic converter get very hot. They can cause fires and serious personal injury.  
Never park where parts of the hot exhaust system or catalytic converter could ignite flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.  
NOTE  
To help prevent damage to the vehicle if you should have to push it a short distance by hand, never push against spoilers, lights, body panels, windows, or  
similar parts. Concentrating force on these parts of the vehicle can cause expensive damage that may not always be obvious right away.  
The vehicle battery will be drained if the emergency flashers are on for a long time – even if the ignition is switched off.  
Opening and closing  
Vehicle key set  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
Remote control vehicle keyꢀ  
Replacing the remote control vehicle key battery ꢀ  
DANGER!  
20 mm button cells and other lithium batteries will cause serious personal injury and even death within a short time if swallowed.  
Always keep remote control vehicle key fobs with batteries, spare batteries, as well as dead button cell and larger 20 mm batteries out of the reach of  
children.  
Get medical attention immediately if you suspect that a battery has been swallowed.  
WARNING  
Improper use of vehicle keys can result in serious personal injury.  
Always switch off the engine and the ignition and take the key with you when you leave the vehicle. It can be used to start the engine and operate vehicle  
systems such as the power windows, leading to serious personal injury. Children or other unauthorized persons could also lock the doors and the trunk lid.  
Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle  
key. This could leave people trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very  
high or very low temperatures.  
A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat buildup in the passenger and luggage  
compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly  
reach levels that can cause unconsciousness and death, particularly to small children.  
Never remove the key from the ignition switch or turn off the ignition with the starter button while the vehicle is moving or rolling to a stop. The electronic  
steering column could suddenly lock, you would not be able to steer, and you could lose control of the vehicle, crash, and seriously injure yourself and  
others.  
Remote control vehicle key  
Fig. 55 Remote control vehicle key with panic button.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Key to Fig. 55ꢀ:  
Unlock the vehicle  
93  
Unlock the trunk lid  
Lock the vehicle  
Key bit release  
Indicator light  
Panic button  
Remote control vehicle key  
The remote control vehicle key can unlock and lock the vehicle from a distance.  
The remote transmitter and battery are inside the remote control vehicle key. The receiver is inside the passenger compartment. The operating range of the remote  
control vehicle key for a fresh battery is several yards (meters) around the vehicle.  
If the remote control vehicle key will not lock or unlock your vehicle, you probably need to replace the battery in the remote control vehicle key Replacing the  
remote control vehicle key batteryꢀ. If this is not the problem, the key should be resynchronized by an authorized Volkswagen dealer, an authorized Volkswagen  
Service Facility, or another qualified workshop.  
Folding the key bit in or out  
Pressing button Fig. 55ꢀ releases the key bit and folds it out.  
To fold the key bit in, press button and push the key bit back in until it clicks.  
Indicator light in the remote control vehicle key  
If a button on the remote control vehicle key is pressed briefly, the indicator light will flash once briefly. If you push and hold a button, it flashes repeatedly.  
If the indicator light in the remote control vehicle key does not come on when the button is pressed, the battery inside the key must be replaced Replacing the  
remote control vehicle key batteryꢀ.  
A Declaration of Compliance with United States FCC and Industry Canada regulations is found in the Consumer information section of this Manual Declaration  
Compliance, Telecommunications and Electronic Systemsꢀ.  
Panic button  
Press the panic button Fig. 55ꢀ only in emergencies! After pushing the panic button, the horn will sound and the turn signals will flash. Press the panic button  
again or press the button on the remote control vehicle key to switch off the panic feature.  
Synchronizing the remote control vehicle key  
If the button is pressed often while outside the operating range, it is possible that the vehicle cannot be locked or unlocked anymore with the remote control  
vehicle key. Synchronize the vehicle key as follows:  
Unfold the key bit on the remote control vehicle key.  
Remove the cap from the door handle on the driver door Manually unlocking and locking the driver door ꢀ.  
Press the button on the remote control vehicle key. Stand immediately next to vehicle while doing so.  
Manually unlock the vehicle using the key bit. The synchronization is complete.  
Reinstall the cap.  
Replacement vehicle keys  
The vehicle identification number is required to get a replacement key or an additional remote control vehicle key.  
Each new vehicle key contains a microchip and must be coded with the data from the vehicle's electronic immobilizer. A vehicle key will not work if it does not  
contain a microchip or contains a chip that is not coded, even if the key bit was cut correctly.  
You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen dealers, authorized Volkswagen Service Facilities, and from certain  
independent repair facilities and locksmiths which are qualified to make remote control vehicle keys.  
Each vehicle key must be programmed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or certain independent repair facilities in  
order for it to work with your vehicle.  
To nd the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer  
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-  
800-822-8987.  
NOTE  
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.  
94  
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary,  
pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of  
range.  
Remote control vehicle key functions can be temporarily disrupted by interference from transmitters near the vehicle that use the same frequency range (such  
as radio equipment or mobile phones).  
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.  
If the remote control vehicle key buttons Fig. 55ꢀ or the power locking buttons Fig. 58ꢀ are pushed repeatedly in quick succession, the power locking  
system is switched off for a brief period to help keep it from being overloaded. During this period, the vehicle can be unlocked only once. After several  
seconds, the power locking system is switched back on and the vehicle can be locked again.  
Replacing the remote control vehicle key battery  
Fig. 56 Remote control vehicle key: Opening the battery compartment cover and removing the old battery.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Volkswagen recommends having the battery in the remote control vehicle key changed by an authorized Volkswagen dealer or an authorized Volkswagen Service  
Facility.  
The battery is on the back of the remote control vehicle key under a cover Fig. 56ꢀ.  
When changing the battery, pay attention to the correct polarity and use the same type of battery  
ꢀ.  
Replacing the battery  
Unfold the key bit on the remote control vehicle key Remote control vehicle keyꢀ.  
Remove the cover on the back of the remote control vehicle key Fig. 56ꢀ in the direction of the arrow using a suitable object such as a coin  
Use a thin object to pry the battery out of the battery compartment Fig. 56ꢀ.  
ꢀ.  
Position the new battery in as shown and press it into the battery compartment (opposite direction of the arrow)  
Position the cover as shown and press it down (opposite direction of the arrow) until you hear it click into place.  
ꢀ.  
NOTE  
Changing the battery improperly can damage the remote control vehicle key.  
Using the wrong battery can damage the remote control vehicle key. Replace a dead battery with a new one that has the same voltage, size, and  
specifications.  
Make sure the plus and minus poles of the battery are correctly positioned.  
Dispose of old batteries in an environmentally responsible manner and keep them out of the reach of children.  
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material. Special handling may apply – see  
dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.  
Power locking system  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
Indicator light in the driver doorꢀ  
Description of the power locking system ꢀ  
95  
Unlocking or locking the vehicle from the outside ꢀ  
Unlocking or locking the vehicle from the inside ꢀ  
Unlocking or locking the vehicle with Keyless Access ꢀ  
Anti-theft alarm systemꢀ  
Locking the vehicle after airbag inflation ꢀ  
The power locking system works properly only when all doors and the trunk lid are completely closed. When the driver door is open, the vehicle cannot be locked  
with the remote control vehicle key.  
For vehicles equipped with Keyless Access with push-button start, the vehicle can be locked only if the ignition is switched off and the driver door is closed.  
Leaving the vehicle unlocked for longer periods of non-use (for example, in your garage) can cause the vehicle battery to drain so that the engine can no longer be  
started.  
WARNING  
Improper use of power locks can result in serious personal injury.  
The power locking button locks all doors. Locking the doors from the inside can help prevent unintended door opening during a collision and can also  
prevent unwanted entry from the outside. Locked doors can, however, delay assistance to vehicle occupants and rescue from the outside in an accident or  
other emergency.  
Never leave children or anyone who cannot help themselves behind in the vehicle. All doors can be locked from the inside with the power lock button. This  
could leave people trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very high or  
very low temperatures.  
A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat buildup in the passenger and luggage  
compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly  
reach levels that can cause unconsciousness and death, particularly to small children.  
Never allow passengers to remain in a locked vehicle. In an emergency any person still inside the vehicle might not be able to get out.  
Certain settings can be saved in the personalized user profiles Personalized user profilesꢀ.  
Indicator light in the driver door  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
The indicator light for the power locking system is in the driver door Driver door overviewꢀ.  
After the vehicle is locked  
Meaning  
The red LED light flashes for about 2 seconds in short intervals, then slower.  
The vehicle is locked.  
Red LED light flashes for about 2 seconds in short intervals, then lights up continuously  
for about 30 seconds.  
Locking system malfunction. See an authorized Volkswagen dealer  
or an authorized Volkswagen Service Facility.  
NOTE  
Failure to heed warning lights or text WARNINGS can result in vehicle damage.  
Description of the power locking system  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
The power locking system lets you unlock and lock all doors and the trunk lid.  
The doors can be locked manually if the remote control vehicle key or the power locking system is not working Doorsꢀ.  
When the vehicle is locked from the outside, the fuel filler flap is also locked.  
Certain central locking functions can be turned on and off in the Infotainment system by pressing the  
button followed by the Vehicle,  
, and Opening and  
96  
closing function keys Infotainment system operation and displays ꢀ, or by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Automatic locking (Auto lock)  
The vehicle locks automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle is locked, the indicator light  
comes on in the power lockin  
button Unlocking or locking the vehicle from the inside ꢀ.  
Automatic unlocking (Auto unlock)  
All doors automatically unlock when you switch off the ignition or open a door from inside the vehicle. On vehicles with automatic transmission, the doors will also  
unlock when the selector lever is in Park (P). Auto unlock works only if the vehicle has been automatically locked with the Auto lock feature. The indicator light  
goes out in the power locking button when the doors unlock Unlocking or locking the vehicle from the inside ꢀ.  
If the remote control vehicle key buttons Fig. 55ꢀ or the power locking buttons Fig. 58ꢀ are pushed repeatedly in quick succession, the power locking  
system is switched off for a brief period to help keep it from being overloaded. During this period, the vehicle can be unlocked only once. After several  
seconds, the power locking system is switched back on and the vehicle can be locked again.  
Unlocking or locking the vehicle from the outside  
Fig. 57 Remote control vehicle key with panic button.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
To unlock: Press the button on the remote control vehicle key.  
To lock: Press the button on the remote control vehicle key.  
For vehicles with Keyless Access: Touch the sensors Unlocking or locking the vehicle with Keyless Access ꢀ. One or all doors will be unlocked, depending  
on the power locking system settings in the Infotainment system Infotainment system operation and displays ꢀ.  
To unlock the trunk lid: Press the button on the remote control vehicle key Trunk lidꢀ.  
Note: Depending on the settings for the power locking system that have been set in the Infotainment system, it may be necessary to press the  
remote control vehicle key twice to unlock all doors and the trunk lid Infotainment system operation and displays ꢀ.  
button on the  
The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key has enough power, and the remote control vehicle key is within  
few yards/meters of the vehicle.  
All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked. The horn beep (acoustic confirmation) can be disabled in the  
Infotainment system by pressing the  
button followed by the Vehicle,  
, and Opening and closing function keys Infotainment system operation and  
displaysꢀ.  
All turn signals flash twice to confirm that the vehicle has been unlocked.  
If the turn signals do not flash to confirm locking, one or more doors or the trunk lid is not locked.  
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.  
If the vehicle was unlocked with the remote control vehicle key and the door or the trunk lid has not been opened within several seconds, the vehicle is automaticall  
locked again. This feature helps prevent you from leaving the vehicle unlocked unintentionally.  
Unlocking or locking the vehicle from the inside  
Fig. 58 In the driver and front passenger doors: Power locking button.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Key to Fig. 58ꢀ:  
97  
Unlock the vehicle.  
Lock the vehicle.  
The power locking button works whether the ignition is switched on or off but only when all doors are closed.  
If the vehicle is locked with the vehicle key, the power locking button is deactivated.  
If the vehicle is locked with the power locking button:  
The yellow indicator light in the power locking button comes on to indicate that all doors are locked Fig. 58ꢀ.  
If the vehicle is equipped with an anti-theft alarm, the system is not turned on.  
Opening doors or the trunk lid from the outside is not possible, at a traffic light, for example.  
Doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to open the door. The indicator light  
unopened doors and trunk lid remain locked and cannot be opened from the outside.  
goes out. The  
An open driver door will not be locked. This helps keep the driver from being locked out of the vehicle.  
The vehicle is unlocked if you push the button while the vehicle is standing still. It also unlocks when you switch off the ignition or open a door from inside the  
vehicle (Auto unlock). On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P). Auto unlock works only if the vehicle  
has been automatically locked with the Auto lock feature.  
Unlocking or locking the vehicle with Keyless Access  
Fig. 59 Ranges of the Keyless Access system. Outside the vehicle: Unlocking range. Inside the vehicle: Starting range.  
Fig. 60 Keyless Access system: Unlocking and locking sensors on the outside door handle.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Key to Fig. 60ꢀ:  
Unlocking sensor  
Locking sensor  
Your vehicle may be equipped with Keyless Access with push-button start, a keyless starting and locking system that unlocks and locks the vehicle without active  
use of a remote control vehicle key. All you have to do is touch a sensor surface on one of the front outside door handles Fig. 60ꢀ or push the Volkswagen emblem  
on the trunk lid Trunk lidꢀ when a valid remote control vehicle key is within range  
ꢀ.  
General information  
When a valid vehicle key comes within range Fig. 59ꢀ, the Keyless Access system recognizes a valid vehicle entry request as soon as a door handle sensor is  
touched on the driver or front passenger door or the Volkswagen emblem on the trunk lid is pressed. The following functions are then enabled without active use of  
the remote control vehicle key:  
Keyless Entry: Unlock the vehicle with the sensor surfaces on the inside of the door handles on the driver or front passenger door Fig. 60ꢀ or push the  
Volkswagen emblem on the trunk lid.  
Keyless Go: Start the engine and drive. Press the brake pedal (and clutch pedal, if equipped) and the starter button when a valid remote control vehicle key is  
inside the vehicle Starting and stopping the engineꢀ.  
Keyless Exit: Lock the vehicle with the sensor on the outside of the door handles on the driver or front passenger door Fig. 60ꢀ.  
All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it has been locked.  
If the vehicle is unlocked and within the next several seconds no door or the trunk lid has been opened, the vehicle is automatically locked again.  
98  
To help prevent you from locking yourself out, the vehicle will not lock immediately in the following situation:  
When you press the lock button on the remote control vehicle key when a passenger door or the trunk lid is still open, and  
You leave the remote control vehicle key you just used inside the vehicle when you close all doors and the trunk lid.  
The vehicle does not fully lock. All turn signals flash four times. Take the remote control vehicle key out of the vehicle and lock the vehicle again.  
If the vehicle is unlocked, it will lock again after a short time if you do not open one of the doors or the trunk lid.  
Unlocking and opening doors (Keyless Entry)  
Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface Fig. 60ꢀ.  
Open the door.  
Closing and locking doors (Keyless Exit)  
Always switch off the engine and ignition and take the vehicle key with you.  
Close the driver door.  
Touch the sensor surface in the door handle on the driver or front passenger door Fig. 60one time. The vehicle is locked. The door being locked must be  
closed.  
Unlocking and locking the trunk lid  
If the vehicle is locked and a valid remote control vehicle key is within range Fig. 59ꢀ of the trunk lid, it unlocks automatically when opened.  
Open and close the trunk lid as you would a standard trunk lid Trunk lidꢀ.  
The trunk lid locks automatically when it is closed except in the following situations:  
The vehicle is completely unlocked.  
The most recently used vehicle key is inside the vehicle. All turn signals flash four times.  
Locking with a second vehicle key  
If the vehicle is locked from the outside with a second valid vehicle key, any key located inside the vehicle cannot start the engine Starting and stopping the  
engineꢀ. A key that was inside the vehicle when it was locked from the outside can be reactivated by pressing the  
button on the deactivated key Fig. 57ꢀ.  
Automatic deactivation of sensors  
If the vehicle has not been unlocked or locked for a longer period of time, the sensors in the door handles are automatically deactivated.  
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, that sensor may be switched  
off for a short time.  
The door handle sensors become active again if one of the following events occurs:  
A short time has passed.  
OR: The vehicle is unlocked using the button on the remote control vehicle key.  
OR: The trunk lid is opened.  
OR: The vehicle is mechanically unlocked with the vehicle key.  
Temporarily deactivating Keyless Access  
Lock the vehicle with the  
button on the remote control vehicle key.  
Within 5 seconds, touch the lock sensor surface in the door handle on the driver or front passenger door Fig. 60ꢀ.  
Keyless Access is now temporarily deactivated.  
The vehicle can only be unlocked with the remote control vehicle key.  
Keyless Access is automatically reactivated after the vehicle has been unlocked.  
Convenience features  
Your vehicle may be equipped with the convenience closing feature.  
To use the convenience closing feature to close all power windows and the power sunroof, hold your finger on the lock sensor surface on the outside of the door  
handle Fig. 60ꢀ for a few seconds until the windows and the power sunroof close.  
Remove your finger from the lock sensor surface to stop the function.  
Pinch protection is active during convenience closing of the windows and the power sunroof.  
99  
NOTE  
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.  
All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succession. If at least  
one power window is opened and the sensor is continuously activated, the convenience closing feature will automatically close the windows.  
The door may not open if the outside and inside door handles are used at the same time.  
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless  
Access. The vehicle can still be manually locked or unlocked with the key bit Manually unlocking and locking the driver door ꢀ.  
To help make sure that the vehicle stays locked after you press the locking sensor on the door handle, the unlocking function on that door handle is  
deactivated for about 2 seconds after locking the vehicle.  
A driver information message may appear in the instrument cluster display if there is a Keyless Access system malfunction. See an authorized Volkswagen  
dealer or an authorized Volkswagen Service Facility for assistance.  
A driver information message appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not  
recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a  
briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.  
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help  
with this problem Exterior care and cleaningꢀ.  
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front  
door handles or the remote control vehicle key.  
Depending on the vehicle settings, the entire vehicle will unlock when you touch the unlocking sensor surface twice in a row, even if a single door was  
already unlocked.  
Anti-theft alarm system  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Your vehicle may be equipped with an anti-theft alarm system or pre-equipped for anti-theft alarm system installation. If the vehicle is pre-equipped for installation o  
the anti-theft alarm system, the alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.  
The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle.  
The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock button on the remote control vehicle key.  
When is the alarm triggered?  
The anti-theft alarm system sounds and the turn signals flash for up to 5 minutes if the following occurs with respect to the locked vehicle:  
A door unlocked mechanically with the vehicle key bit is opened.  
Forcibly opening a door.  
Forcibly opening the engine hood.  
Forcibly opening the trunk lid.  
Switching on the ignition with an invalid key (a short alarm may sound).  
Disconnecting the 12 Volt vehicle battery.  
Deactivating the alarm  
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition with a valid remote control vehicle key.  
For vehicles with Keyless Access, the alarm can also be deactivated by grasping one of the front door handles when a valid vehicle key is in range or by holding the  
remote control vehicle key to the right of the steering column trim and pressing the starter button Starter buttonꢀ.  
After the alarm has stopped and the vehicle is opened again in the same or a different area that is protected by the alarm, the alarm is triggered again. For  
example, the alarm will sound again if the trunk lid is opened after one of the doors has been opened.  
100  
The anti-theft alarm system is not activated when the vehicle is locked with the power locking button  
on the inside of the driver or front passenger doors.  
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is unlocked, not the entire vehicle. Switching on the ignition  
deactivates the anti-theft alarm system and activates the central locking button. To unlock the doors, use the central locking button or remote control vehicle  
key.  
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.  
Locking the vehicle after airbag inflation  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity of the damage, the vehicle can be locked after a collision  
when the airbags have deployed as follows:  
Function  
Action  
– Switch the ignition off and back on.  
– Switch the ignition off.  
Locking the vehicle with the power locking button:  
– Open and close a door once.  
– Press the power locking button  
.
– Switch the ignition off and back on.  
– Switch the ignition off.  
Locking the vehicle with the remote control vehicle  
key:  
OR: Remove the vehicle key from the ignition.  
– Open and close a door once.  
– Lock the vehicle with the remote control vehicle key.  
Doors  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
Displayꢀ  
Child safety lockꢀ  
Manually unlocking and locking the driver door ꢀ  
Manually locking the passenger doors ꢀ  
WARNING  
A door that is not closed properly may open suddenly when the vehicle is moving and cause severe injuries.  
101  
Stop immediately in a safe place and close the door.  
Make sure that the door is safely and completely latched when closed. The closed door must be flush with the surrounding auto body parts.  
Open or close doors only if no one is in the way.  
WARNING  
A door kept open with the door stop may close in strong winds or on inclines and cause injuries.  
Always hold doors by the door handle while opening and closing.  
Display  
Fig. 61 In the instrument cluster display: A vehicle door is open or improperly closed.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.  
If a door is not closed properly, the vehicle icon appears in the instrument cluster display indicating a door is open Fig. 61ꢀ. Stop! Open and close the door  
again.  
The icon may still be displayed even after the ignition is switched off as long as the key has not been removed. The instrument cluster display goes out a short time  
after the vehicle has been locked.  
Child safety lock  
Fig. 62 In the rear driver side door: Child safety lock deactivated, activated.  
Fig. 63 In the rear passenger side door: Child safety lock deactivated, activated.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Slot position Fig. 62ꢀ or Fig. 63ꢀ:  
Child safety lock disengaged.  
Child safety lock engaged.  
The child safety lock keeps the rear doors from being opened from the inside, so that children cannot open them accidentally. When the child safety lock is engaged  
the rear doors can only be opened from the outside.  
Engaging or disengaging child safety lock  
Unlock the vehicle and open the respective rear door.  
Unfold the key bit from the remote control vehicle key.  
102  
Using the key bit, move the slot into the desired position.  
WARNING  
When the child safety lock is engaged, that rear door cannot be opened from the inside.  
Never leave children, disabled persons, or anyone who cannot help themselves, in the vehicle when locking the doors. This could result in people being  
trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very high or very low  
temperatures.  
A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat buildup in the passenger and luggage  
compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly  
reach levels that can cause unconsciousness and death, particularly to small children.  
Manually unlocking and locking the driver door  
Fig. 64 Driver door: Concealed lock cylinder.  
Fig. 65 Driver door handle: Removing the lock cylinder cover.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
When locking the vehicle manually, all doors are locked. To unlock the vehicle manually, turn (counterclockwise) to the unlocking position. When the vehicle is  
unlocked manually, only the driver door is unlocked. Note the instructions for the anti-theft alarm system Anti-theft alarm systemꢀ.  
Unfold the key bit from the remote control vehicle key Vehicle key setꢀ.  
If the vehicle has a concealed lock cylinder, insert the key bit from below into the opening of the cover cap on the driver door Fig. 65ꢀ (arrow) and lift the  
cover cap off. Grasping the door handle and pulling slightly makes it easier to remove the cap.  
Insert the key bit into the lock cylinder of the driver door and unlock or lock the door. If the larger side of the vehicle key touches the door handle during  
locking or unlocking, either pull the door handle slightly or reinsert the vehicle key in the lock cylinder with the opposite side facing up.  
Reinsert the cover cap from top to bottom and press until it clicks into place. Grasping the door handle and pulling slightly makes it easier to reinstall the cap.  
Special considerations when unlocking  
If the vehicle is equipped with an anti-theft alarm system, the system remains activated for the unlocked vehicle. But the alarm is not triggered at first Anti-  
theft alarm systemꢀ.  
Open the driver door. The alarm will sound.  
Switch on the ignition. The electronic immobilizer recognizes a valid remote control vehicle key when the ignition is switched on and deactivates the anti-theft  
alarm system.  
The driver door can be unlocked separately from the inside the vehicle by pulling the door handle to open the door Power locking systemꢀ.  
The anti-theft alarm system, when installed, is not activated when the vehicle is locked manually with the key bit Anti-theft alarm systemꢀ.  
Manually locking the passenger doors  
103  
Fig. 66 On the front side of the rear passenger door: Manual lock, covered by a rubber seal.  
Fig. 67 On the front side of the rear passenger door: Locking the vehicle with the key bit in the vehicle key.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
The passenger door and rear doors can each be locked manually. This will not activate the anti-theft alarm system, when installed.  
Open the door.  
Remove the rubber seal on the front side of the door. The seal is marked with a lock Fig. 66ꢀ.  
Unfold the key bit from the remote control vehicle key Starting and stopping the engineꢀ.  
Insert the key bit into the slot Fig. 67ꢀ. On the passenger side doors, turn the key clockwise. On the driver side rear door, turn the key counterclockwise.  
Reinsert the rubber seal and completely close the door.  
Make sure that the door is locked.  
Repeat the procedure for other doors if necessary.  
Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.  
The vehicle doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to open the door.  
Trunk lid  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
Displayꢀ  
Opening the trunk lidꢀ  
Closing the trunk lid ꢀ  
Opening the trunk lid from inside the luggage compartment ꢀ  
WARNING  
Accidents and severe personal injuries can result if you unlock, open, or close the trunk lid when someone is in the way.  
Only open or close the trunk lid if no one is in the way.  
Never close the trunk lid by pushing on the rear window with your hand. The rear window could break and cause injuries.  
After closing the trunk lid, always make sure that it is properly closed and locked so that it cannot open suddenly when the vehicle is moving. The closed  
trunk lid must be flush with the surrounding auto body parts.  
Always keep the trunk lid closed while driving to help keep poisonous exhaust gas from being drawn into the vehicle.  
Never open the trunk lid when a luggage rack is installed and loaded. If, for example, there are bicycles on a carrier on the trunk lid, it is possible that the  
trunk lid will be difficult to open. An open trunk lid may fall on its own because of the additional weight. If necessary, prop open the trunk lid. Remove the  
weight from the luggage rack first.  
Close and lock the trunk lid and all doors when the vehicle is not in use. First, make sure that no one is left inside the vehicle.  
104  
Never leave your vehicle unattended or let children play around your vehicle, especially when the trunk lid is open. A child could crawl into the vehicle and  
pull the trunk lid shut, becoming trapped and unable to get out. A closed vehicle can become very hot or very cold, depending on the season. Particularly in  
the summer, heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher  
than the outside temperatures. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.  
Never leave children or anyone who cannot help themselves behind in the vehicle. They may lock the vehicle with the vehicle key or the power locking  
button and lock themselves in.  
Never let children play in or around the vehicle.  
Never let anyone ride in the luggage compartment.  
NOTE  
Before opening or closing the trunk lid, make sure there is enough room to do so, for example, when the vehicle has a trailer or is in a garage.  
NOTE  
Never use the gas-pressure strut to hold or clamp a load in place. This can damage the trunk lid and make it impossible to close.  
NOTE  
Never use the rear windshield wiper or the rear spoiler to fix a load in place. This can damage the trunk lid and cause the windshield wiper or spoiler to be  
torn off.  
Display  
Fig. 68 In the instrument cluster display: Trunk lid open or improperly closed.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.  
If the trunk lid is not closed properly, the vehicle icon appears in the instrument cluster display indicating the trunk lid is open Fig. 68ꢀ. Stop! Open the trunk lid  
and then close it again.  
The icon may still be displayed even after the ignition is switched off as long as the key has not been removed. The instrument cluster display goes out a short time  
after the vehicle has been locked.  
WARNING  
If the trunk lid is not closed properly, it may open suddenly when the vehicle is moving and cause severe injuries.  
Stop immediately in a safe place and close the trunk lid.  
Always make sure the trunk lid is securely latched after you close it.  
Opening the trunk lid  
Fig. 69 On the remote control vehicle key: Button to unlock the trunk lid.  
105  
Fig. 70 Opening the trunk lid from the outside.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Always remove anything secured to a luggage rack mounted onto the trunk lid before opening the trunk lid  
ꢀ.  
Unlocking and opening the trunk lid  
If the vehicle is locked, press the  
button on the remote control vehicle key Fig. 69ꢀ to unlock the trunk lid.  
Using your thumb, press the top of the Volkswagen emblem Fig. 70ꢀ and move the top of the emblem down. Grasp the bottom part of the emblem and pull upwa  
to lift the trunk lid.  
If you do not open the trunk lid a short time after unlocking it, it will automatically lock again.  
WARNING  
Improper and unsupervised unlocking or opening of the trunk lid can cause severe injuries. Never open the trunk lid when someone is in the way.  
If a bicycle or luggage rack is installed on the trunk lid, it may be hard to see that the trunk lid is unlatched. An unlatched trunk lid may open suddenly when  
the vehicle is moving.  
NOTE  
Before opening or closing the trunk lid, make sure there is enough room to do so, for example, when the vehicle has a trailer or is in a garage.  
At temperatures below +32 °F (0 °C), the trunk lid may be difficult to open after you unlock it.  
Closing the trunk lid  
Fig. 71 Open trunk lid: Recessed grips for closing the trunk lid.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Closing the trunk lid  
Grasp one of the recessed grips in the trunk lid trim Fig. 71ꢀ (arrows).  
Pull the trunk lid down and close it securely so that the latch engages.  
Check the trunk lid to make sure it is securely latched.  
Locking the trunk lid  
If you unlock the vehicle with the vehicle key, but do not open either a door or the trunk lid within several seconds, the vehicle is automatically locked again. This  
feature helps prevent you from leaving the vehicle unlocked unintentionally.  
It is only possible to lock the trunk lid when it is securely closed and latched.  
The power locking system also locks the trunk lid.  
If the trunk lid of a locked vehicle is unlocked with the  
button on the remote control vehicle key, it will lock again immediately after it is closed. The anti-theft  
alarm system, if equipped, is activated after the vehicle is locked Power locking systemꢀ.  
A closed but unlocked trunk lid automatically locks at speeds above about 5 mph (10 km/h).  
106  
WARNING  
Improper or unsupervised closing of the trunk lid can cause severe injuries. Never close the trunk lid when someone is in the way.  
Never leave your vehicle unattended or let children play around your vehicle, especially with the trunk lid left open. A child could crawl into the vehicle and  
pull the trunk lid shut, becoming trapped and unable to get out. A closed vehicle can become very hot or very cold depending on the season. Temperatures  
can quickly reach levels that can cause unconsciousness or death, particularly to small children.  
When closing the trunk lid, be careful to remove your hands out of the path of the trunk lid in time.  
Opening the trunk lid from inside the luggage compartment  
Fig. 72 Inside the luggage compartment: Cover for the trunk lid release.  
Fig. 73 Inside the luggage compartment behind the cover: Opening the trunk lid.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
The trunk lid can be opened manually if the vehicle battery is discharged or if there is a fault in the locking system.  
If necessary, fold the rear seat backrest forward Folding the rear seat backrest forward and back into place ꢀ.  
Remove luggage to reach the trunk lid from the inside.  
Unlock the cover by turning the knob in the direction of the arrow Fig. 72ꢀ. Pull the cover toward you to open.  
Unfold the key bit from the vehicle key fob Vehicle key setꢀ.  
Insert the key bit into the slot in the trunk lid trim and press the release lever in the direction of the arrow Fig. 73ꢀ to unlock the trunk lid. At the same time,  
push the trunk lid out until it opens.  
Power windows  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
Opening or closing power windowsꢀ  
Power windows – features ꢀ  
Power window pinch protectionꢀ  
WARNING  
Improper use of power windows can result in serious personal injury.  
Never let anyone get in the way of a power window when closing it.  
When locking the vehicle from the outside, make sure that no one, especially children, remains in the vehicle. The windows will not open in case of an  
emergency.  
Always switch off the engine and the ignition and take the key with you when you leave the vehicle. You can still use the power windows for several  
minutes after the ignition is switched off as long as the driver or front passenger door has not been opened.  
Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed.  
107  
NOTE  
If you leave the windows open, rain or other precipitation may enter the vehicle from outside and can damage the vehicle interior.  
Certain settings can be saved in the personalized user profiles Personalized user profilesꢀ.  
Opening or closing power windows  
Fig. 74 In the driver door: Switches for the front and rear power windows (4-door version shown).  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Switches in the driver door  
Key to Fig. 74ꢀ:  
For the windows in the front doors.  
For the windows in the rear doors.  
Safety switch.  
Opening: Press the  
Closing: Pull the  
switch.  
switch.  
Stopping automatic movement: Press/pull the respective switch again.  
The safety switch Fig. 74ꢀ deactivates the power windows in the rear doors (4-door models only). The yellow indicator light in the switch comes on.  
You can still use the power windows for several minutes after the ignition is switched off as long as the driver or front passenger door has not been opened. When  
the vehicle key has been removed from the ignition and the driver door has been opened, the power windows cannot be opened or closed.  
Separate switches for controlling the passenger windows are located in each passenger door.  
Power windows – features  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
One-touch opening and closing  
The one-touch feature automatically opens or closes a power window all the way. The window switch does not have to be held.  
For one-touch opening: Press the switch for the window down briefly as far as it goes.  
For one-touch closing: Pull the switch for the window up briefly as far as it goes.  
Stopping automatic movement: Pull/press the switch again.  
Reactivating the one-touch feature  
If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-touch feature will not work and must be reactivated:  
Switch on the ignition.  
Close all windows and doors.  
Pull the switch for the respective window up and hold it for at least 2 seconds in this position.  
Release the switch, pull up and hold again. The one-touch feature is now reactivated.  
The one-touch feature can be reactivated for one or more windows at the same time.  
Convenience opening and closing  
Your vehicle may be equipped with the convenience opening and closing feature.  
You can configure settings for the convenience opening feature in the Infotainment system by pressing the  
button followed by the Vehicle,  
, and Opening  
and closing function keys Infotainment system operation and displays ꢀ.  
108  
The convenience opening and closing feature lets you open and close the windows and the power sunroof when the ignition is switched off:  
Convenience opening from inside the vehicle: Push down and hold the switch for the driver window until all windows open and the sunroof tilts.  
Convenience closing for vehicles with Keyless Access: Hold your finger on the lock sensor surface on the outside of the door handle for a few seconds until  
the windows and the sunroof close Unlocking or locking the vehicle with Keyless Access ꢀ.  
WARNING  
Improper use of power windows can result in serious personal injury.  
Never let anyone get in the way of a power window when closing it.  
When locking the vehicle from the outside, make sure that no one, especially children, remains in the vehicle. The windows will not open in case of an  
emergency.  
Always switch off the engine and the ignition and take the key with you when you leave the vehicle. You can still use the power windows for several  
minutes after the ignition is switched off as long as the driver or front passenger door has not been opened.  
Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed.  
If the power windows malfunction, the one-touch feature, as well as pinch protection may not work properly. See an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility right away.  
Convenience closing only works when the one-touch feature is active.  
Power window pinch protection  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Pinch protection can help reduce the risk of pinching injuries when closing a power window  
something in the way, the window will stop and go down again.  
ꢀ. If one-touch window closing meets resistance or there is  
Check why the window did not close.  
Try one-touch window closing again.  
If the window meets resistance a second time, so that it stops and goes back down, one-touch closing is deactivated for about 10 seconds.  
If you pull the power window button up all the way and hold it during this 10 second interval, the window will close without pinch protectionꢀ.  
Closing the window without pinch protection  
Try to close the window again within 10 seconds by holding the switch. Pinch protection is turned off for a short distance in the window track!  
If closing takes longer than about 10 seconds, pinch protection is turned on again. The window stops again if there is resistance.  
If the window still will not close, please see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.  
WARNING  
Without pinch protection, power windows will close with enough force to cause serious personal injury.  
Always be careful when closing power windows.  
Always make sure that no one is in the way when overriding pinch protection to close power windows!  
Pinch protection cannot prevent fingers or other parts of the body from being pressed against the window frame; injuries may result.  
Pinch protection is also active during convenience closing of the windows and the power sunroof Power windows – featuresꢀ.  
Power sunroof  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
Opening or closing the power sunroofꢀ  
Power sunroof – featuresꢀ  
Pinch protection for the power sunroofꢀ  
109  
Depending on equipment, your vehicle may be equipped with a Panoramic sliding and tilting sunroof.  
WARNING  
Improper use of the power sunroof can result in serious personal injury.  
Always make sure that no one is in the way of the power sunroof when it is closing.  
Always switch off the engine and the ignition and take the key with you when you leave the vehicle.  
Never leave children or disabled persons in the vehicle – particularly if a remote control vehicle key is also in the vehicle. Unsupervised use of the remote  
control vehicle key makes it possible to lock the vehicle, start the engine, turn on the ignition and operate the sunroof.  
You can still open or close the power sunroof for several minutes after you switch off the ignition, as long as the driver or front passenger door has not  
been opened.  
NOTE  
To help prevent damage, remove ice and snow from the sunroof before opening or tilting it in winter weather.  
Always close the sunroof before leaving the vehicle or if it begins raining. If the sunroof is open or tilted, rain could enter the vehicle interior and cause  
extensive damage to the electrical system. This could result in further vehicle damage.  
Remove leaves and other objects from the sunroof guiderails regularly either by hand or using a vacuum cleaner.  
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service  
Facility.  
Certain settings can be saved in the personalized user profiles Personalized user profilesꢀ.  
Opening or closing the power sunroof  
Fig. 75 In the headliner: Power sunroof switch.  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
You must switch on the ignition to operate the power sunroof. After switching off the ignition, you can still open or close the power sunroof for several minutes as  
long as the driver or front passenger door has not been opened.  
The  
switch Fig. 75ꢀ has two detents for each switch position (, , , and ).  
Press the switch to the first detent to completely or partially tilt, open, or close the sunroof. Press the switch briefly to the second detent to activate the one-touch  
feature (automatic operation). Press the switch again to stop the one-touch feature.  
Tilting, opening, and closing the power sunroof  
Tilt the power sunroof: Press the rear area of the switch upward to the first detent. Briefly press the switch to the second detent to tilt the sunroof with the  
one-touch feature.  
Close the tilted sunroof: Press the front area of the switch upward to the first detent. Briefly press the switch to the second detent to close the tilted sunroof  
with the one-touch feature.  
Stop the one-touch feature during tilting/closing: Press the button again at position or Ⓑ  
Open the power sunroof: Press the switch rearward to the first detent. Briefly press the switch to the second detent to open the roof to the comfort position  
with the one-touch feature.  
Close the power sunroof: Press the switch forward to the first detent. Briefly press the switch to the second detent to close the sunroof with the one-touch  
feature.  
Stop the one-touch feature during opening/closing: Press the switch again at or .  
Opening and closing the sunshade  
110  
The sliding sunshade must be opened and closed manually. Use the handle at the front of the shade to slide it to the required position. It does not open or close  
automatically with the power sunroof.  
Manually closing the power sunroof  
If your power sunroof will not close properly, do not try to close it yourself, doing so can cause serious and expensive damage that will not be covered by any  
Volkswagen Limited Warranty. Special knowledge and tools are required to close the power sunroof if it will not close on its own. To help prevent damage to the  
sunroof, have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility help you close and repair the power sunroof.  
The comfort position provides sufficient ventilation without loud wind noise.  
Power sunroof – features  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Convenience opening and closing  
Your vehicle may be equipped with the convenience opening and closing feature.  
You can configure settings for the convenience opening feature in the Infotainment system by pressing the  
button followed by the Vehicle,  
, and Opening  
and closing function keys Infotainment system operation and displays ꢀ.  
The convenience opening and closing feature lets you open and close the windows and the power sunroof when the ignition is switched off:  
Convenience opening from inside the vehicle: Push down and hold the switch for the driver window until all windows open and the sunroof tilts.  
Convenience closing for vehicles with Keyless Access: Hold your finger on the lock sensor surface on the outside of the door handle for a few seconds until  
the windows and power sunroof close Unlocking or locking the vehicle with Keyless Access ꢀ.  
Pinch protection for the power sunroof  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Pinch protection can help reduce the risk of pinching injuries when closing the power sunroof  
something in the way, the power sunroof opens again immediately.  
ꢀ. If the power sunroof closing meets resistance or there is  
Check why the power sunroof did not close.  
Try to close the power sunroof again.  
If the power sunroof cannot close, the power sunroof will open again immediately. For a few seconds after the sunroof has opened, it can be closed without  
pinch protection.  
Closing the power sunroof without pinch protection  
Press the  
button Fig. 75ꢀ within about 5 seconds after the sunroof has stopped and hold it in the direction of the arrow at the second detent until the  
power sunroof closes completely.  
The power sunroof will now close without pinch protection!  
If the power sunroof still will not close, please see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.  
WARNING  
Without pinch protection, the power sunroof will close with enough force to cause serious personal injury.  
Always be careful when closing the power sunroof.  
Always make sure that no one is in the way when overriding the pinch protection to close the power sunroof!  
Pinch protection cannot prevent fingers or other parts of the body from being pressed against the edge of the roof; injuries may result.  
Pinch protection is also active during convenience closing of the windows and the power sunroof Power sunroof – featuresꢀ.  
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service  
Facility for assistance.  
Steering wheel  
Adjusting the steering wheel position  
111  

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