2017-2020 Volkswagen Golf 4 Door Opening and closing -> Power locking system User Manual
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Opening and closing -> Power locking system for Your Volkswagen Golf 4 Door Seventh Generation (2017-2020)

Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary,  
pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of  
range.  
Remote control vehicle key functions can be temporarily disrupted by interference from transmitters near the vehicle that use the same frequency range (such  
as radio equipment or mobile phones).  
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.  
If the remote control vehicle key buttons ⇒ Fig. 55ꢀ or the power locking buttons ⇒ Fig. 58ꢀ are pushed repeatedly in quick succession, the power locking  
system is switched off for a brief period to help keep it from being overloaded. During this period, the vehicle can be unlocked only once. After several  
seconds, the power locking system is switched back on and the vehicle can be locked again.  
Replacing the remote control vehicle key battery  
Fig. 56 Remote control vehicle key: Opening the battery compartment cover and removing the old battery.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Volkswagen recommends having the battery in the remote control vehicle key changed by an authorized Volkswagen dealer or an authorized Volkswagen Service  
Facility.  
The battery is on the back of the remote control vehicle key under a cover ⇒ Fig. 56①ꢀ.  
When changing the battery, pay attention to the correct polarity and use the same type of battery  
⇒
ꢀ.  
Replacing the battery  
Unfold the key bit on the remote control vehicle key ⇒ Remote control vehicle keyꢀ.  
Remove the cover on the back of the remote control vehicle key ⇒ Fig. 56①ꢀ in the direction of the arrow using a suitable object such as a coin  
Use a thin object to pry the battery out of the battery compartment ⇒ Fig. 56②ꢀ.  
⇒
ꢀ.  
Position the new battery in as shown and press it into the battery compartment (opposite direction of the arrow)  
Position the cover as shown and press it down (opposite direction of the arrow) until you hear it click into place.  
⇒
ꢀ.  
NOTE  
Changing the battery improperly can damage the remote control vehicle key.  
Using the wrong battery can damage the remote control vehicle key. Replace a dead battery with a new one that has the same voltage, size, and  
specifications.  
Make sure the plus and minus poles of the battery are correctly positioned.  
Dispose of old batteries in an environmentally responsible manner and keep them out of the reach of children.  
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material. Special handling may apply – see  
. Obey all legal requirements regarding handling and disposal of these batteries. Authorized Volkswagen  
dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.  
Power locking system  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
⇒ Indicator light in the driver doorꢀ  
⇒ Description of the power locking system ꢀ  
95  
⇒ Unlocking or locking the vehicle from the outside ꢀ  
⇒ Unlocking or locking the vehicle from the inside ꢀ  
⇒ Unlocking or locking the vehicle with Keyless Access ꢀ  
⇒ Anti-theft alarm systemꢀ  
⇒ Locking the vehicle after airbag inflation ꢀ  
The power locking system works properly only when all doors and the trunk lid are completely closed. When the driver door is open, the vehicle cannot be locked  
with the remote control vehicle key.  
For vehicles equipped with Keyless Access with push-button start, the vehicle can be locked only if the ignition is switched off and the driver door is closed.  
Leaving the vehicle unlocked for longer periods of non-use (for example, in your garage) can cause the vehicle battery to drain so that the engine can no longer be  
started.  
WARNING  
Improper use of power locks can result in serious personal injury.  
The power locking button locks all doors. Locking the doors from the inside can help prevent unintended door opening during a collision and can also  
prevent unwanted entry from the outside. Locked doors can, however, delay assistance to vehicle occupants and rescue from the outside in an accident or  
other emergency.  
Never leave children or anyone who cannot help themselves behind in the vehicle. All doors can be locked from the inside with the power lock button. This  
could leave people trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very high or  
very low temperatures.  
A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat buildup in the passenger and luggage  
compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly  
reach levels that can cause unconsciousness and death, particularly to small children.  
Never allow passengers to remain in a locked vehicle. In an emergency any person still inside the vehicle might not be able to get out.  
Certain settings can be saved in the personalized user profiles ⇒ Personalized user profilesꢀ.  
Indicator light in the driver door  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
The indicator light for the power locking system is in the driver door ⇒ Driver door overviewꢀ.  
After the vehicle is locked  
Meaning  
The red LED light flashes for about 2 seconds in short intervals, then slower.  
The vehicle is locked.  
Red LED light flashes for about 2 seconds in short intervals, then lights up continuously  
for about 30 seconds.  
Locking system malfunction. See an authorized Volkswagen dealer  
or an authorized Volkswagen Service Facility.  
NOTE  
Failure to heed warning lights or text WARNINGS can result in vehicle damage.  
Description of the power locking system  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
The power locking system lets you unlock and lock all doors and the trunk lid.  
The doors can be locked manually if the remote control vehicle key or the power locking system is not working ⇒ Doorsꢀ.  
When the vehicle is locked from the outside, the fuel filler flap is also locked.  
Certain central locking functions can be turned on and off in the Infotainment system by pressing the  
button followed by the Vehicle,  
, and Opening and  
96  
closing function keys ⇒ Infotainment system operation and displays ꢀ, or by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Automatic locking (Auto lock)  
The vehicle locks automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle is locked, the indicator light  
comes on in the power lockin  
button ⇒ Unlocking or locking the vehicle from the inside ꢀ.  
Automatic unlocking (Auto unlock)  
All doors automatically unlock when you switch off the ignition or open a door from inside the vehicle. On vehicles with automatic transmission, the doors will also  
unlock when the selector lever is in Park (P). Auto unlock works only if the vehicle has been automatically locked with the Auto lock feature. The indicator light  
goes out in the power locking button when the doors unlock ⇒ Unlocking or locking the vehicle from the inside ꢀ.  
If the remote control vehicle key buttons ⇒ Fig. 55ꢀ or the power locking buttons ⇒ Fig. 58ꢀ are pushed repeatedly in quick succession, the power locking  
system is switched off for a brief period to help keep it from being overloaded. During this period, the vehicle can be unlocked only once. After several  
seconds, the power locking system is switched back on and the vehicle can be locked again.  
Unlocking or locking the vehicle from the outside  
Fig. 57 Remote control vehicle key with panic button.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
To unlock: Press the button on the remote control vehicle key.  
To lock: Press the button on the remote control vehicle key.  
For vehicles with Keyless Access: Touch the sensors ⇒ Unlocking or locking the vehicle with Keyless Access ꢀ. One or all doors will be unlocked, depending  
on the power locking system settings in the Infotainment system ⇒ Infotainment system operation and displays ꢀ.  
To unlock the trunk lid: Press the button on the remote control vehicle key ⇒ Trunk lidꢀ.  
Note: Depending on the settings for the power locking system that have been set in the Infotainment system, it may be necessary to press the  
remote control vehicle key twice to unlock all doors and the trunk lid ⇒ Infotainment system operation and displays ꢀ.  
button on the  
The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key has enough power, and the remote control vehicle key is within  
few yards/meters of the vehicle.  
All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked. The horn beep (acoustic confirmation) can be disabled in the  
Infotainment system by pressing the  
button followed by the Vehicle,  
, and Opening and closing function keys ⇒ Infotainment system operation and  
displaysꢀ.  
All turn signals flash twice to confirm that the vehicle has been unlocked.  
If the turn signals do not flash to confirm locking, one or more doors or the trunk lid is not locked.  
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.  
If the vehicle was unlocked with the remote control vehicle key and the door or the trunk lid has not been opened within several seconds, the vehicle is automaticall  
locked again. This feature helps prevent you from leaving the vehicle unlocked unintentionally.  
Unlocking or locking the vehicle from the inside  
Fig. 58 In the driver and front passenger doors: Power locking button.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Key to ⇒ Fig. 58ꢀ:  
97  
Unlock the vehicle.  
Lock the vehicle.  
The power locking button works whether the ignition is switched on or off but only when all doors are closed.  
If the vehicle is locked with the vehicle key, the power locking button is deactivated.  
If the vehicle is locked with the power locking button:  
The yellow indicator light in the power locking button comes on to indicate that all doors are locked ⇒ Fig. 58ꢀ.  
If the vehicle is equipped with an anti-theft alarm, the system is not turned on.  
Opening doors or the trunk lid from the outside is not possible, at a traffic light, for example.  
Doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to open the door. The indicator light  
unopened doors and trunk lid remain locked and cannot be opened from the outside.  
goes out. The  
An open driver door will not be locked. This helps keep the driver from being locked out of the vehicle.  
The vehicle is unlocked if you push the button while the vehicle is standing still. It also unlocks when you switch off the ignition or open a door from inside the  
vehicle (Auto unlock). On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P). Auto unlock works only if the vehicle  
has been automatically locked with the Auto lock feature.  
Unlocking or locking the vehicle with Keyless Access  
Fig. 59 Ranges of the Keyless Access system. Outside the vehicle: Unlocking range. Inside the vehicle: Starting range.  
Fig. 60 Keyless Access system: Unlocking and locking sensors on the outside door handle.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Key to ⇒ Fig. 60ꢀ:  
Unlocking sensor  
Locking sensor  
Your vehicle may be equipped with Keyless Access with push-button start, a keyless starting and locking system that unlocks and locks the vehicle without active  
use of a remote control vehicle key. All you have to do is touch a sensor surface on one of the front outside door handles ⇒ Fig. 60ꢀ or push the Volkswagen emblem  
on the trunk lid ⇒ Trunk lidꢀ when a valid remote control vehicle key is within range  
⇒
ꢀ.  
General information  
When a valid vehicle key comes within range ⇒ Fig. 59ꢀ, the Keyless Access system recognizes a valid vehicle entry request as soon as a door handle sensor is  
touched on the driver or front passenger door or the Volkswagen emblem on the trunk lid is pressed. The following functions are then enabled without active use of  
the remote control vehicle key:  
Keyless Entry: Unlock the vehicle with the sensor surfaces on the inside of the door handles on the driver or front passenger door ⇒ Fig. 60Ⓐꢀ or push the  
Volkswagen emblem on the trunk lid.  
Keyless Go: Start the engine and drive. Press the brake pedal (and clutch pedal, if equipped) and the starter button when a valid remote control vehicle key is  
inside the vehicle ⇒ Starting and stopping the engineꢀ.  
Keyless Exit: Lock the vehicle with the sensor on the outside of the door handles on the driver or front passenger door ⇒ Fig. 60Ⓑꢀ.  
All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it has been locked.  
If the vehicle is unlocked and within the next several seconds no door or the trunk lid has been opened, the vehicle is automatically locked again.  
98  
To help prevent you from locking yourself out, the vehicle will not lock immediately in the following situation:  
When you press the lock button on the remote control vehicle key when a passenger door or the trunk lid is still open, and  
You leave the remote control vehicle key you just used inside the vehicle when you close all doors and the trunk lid.  
The vehicle does not fully lock. All turn signals flash four times. Take the remote control vehicle key out of the vehicle and lock the vehicle again.  
If the vehicle is unlocked, it will lock again after a short time if you do not open one of the doors or the trunk lid.  
Unlocking and opening doors (Keyless Entry)  
Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface ⇒ Fig. 60Ⓐꢀ.  
Open the door.  
Closing and locking doors (Keyless Exit)  
Always switch off the engine and ignition and take the vehicle key with you.  
Close the driver door.  
Touch the sensor surface in the door handle on the driver or front passenger door ⇒ Fig. 60Ⓑꢀone time. The vehicle is locked. The door being locked must be  
closed.  
Unlocking and locking the trunk lid  
If the vehicle is locked and a valid remote control vehicle key is within range ⇒ Fig. 59ꢀ of the trunk lid, it unlocks automatically when opened.  
Open and close the trunk lid as you would a standard trunk lid ⇒ Trunk lidꢀ.  
The trunk lid locks automatically when it is closed except in the following situations:  
The vehicle is completely unlocked.  
The most recently used vehicle key is inside the vehicle. All turn signals flash four times.  
Locking with a second vehicle key  
If the vehicle is locked from the outside with a second valid vehicle key, any key located inside the vehicle cannot start the engine ⇒ Starting and stopping the  
engineꢀ. A key that was inside the vehicle when it was locked from the outside can be reactivated by pressing the  
button on the deactivated key ⇒ Fig. 57ꢀ.  
Automatic deactivation of sensors  
If the vehicle has not been unlocked or locked for a longer period of time, the sensors in the door handles are automatically deactivated.  
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, that sensor may be switched  
off for a short time.  
The door handle sensors become active again if one of the following events occurs:  
A short time has passed.  
OR: The vehicle is unlocked using the button on the remote control vehicle key.  
OR: The trunk lid is opened.  
OR: The vehicle is mechanically unlocked with the vehicle key.  
Temporarily deactivating Keyless Access  
Lock the vehicle with the  
button on the remote control vehicle key.  
Within 5 seconds, touch the lock sensor surface in the door handle on the driver or front passenger door ⇒ Fig. 60Ⓑꢀ.  
Keyless Access is now temporarily deactivated.  
The vehicle can only be unlocked with the remote control vehicle key.  
Keyless Access is automatically reactivated after the vehicle has been unlocked.  
Convenience features  
Your vehicle may be equipped with the convenience closing feature.  
To use the convenience closing feature to close all power windows and the power sunroof, hold your finger on the lock sensor surface on the outside of the door  
handle ⇒ Fig. 60Ⓑꢀ for a few seconds until the windows and the power sunroof close.  
Remove your finger from the lock sensor surface to stop the function.  
Pinch protection is active during convenience closing of the windows and the power sunroof.  
99  
NOTE  
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.  
All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succession. If at least  
one power window is opened and the sensor is continuously activated, the convenience closing feature will automatically close the windows.  
The door may not open if the outside and inside door handles are used at the same time.  
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless  
Access. The vehicle can still be manually locked or unlocked with the key bit ⇒ Manually unlocking and locking the driver door ꢀ.  
To help make sure that the vehicle stays locked after you press the locking sensor on the door handle, the unlocking function on that door handle is  
deactivated for about 2 seconds after locking the vehicle.  
A driver information message may appear in the instrument cluster display if there is a Keyless Access system malfunction. See an authorized Volkswagen  
dealer or an authorized Volkswagen Service Facility for assistance.  
A driver information message appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not  
recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a  
briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.  
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help  
with this problem ⇒ Exterior care and cleaningꢀ.  
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front  
door handles or the remote control vehicle key.  
Depending on the vehicle settings, the entire vehicle will unlock when you touch the unlocking sensor surface twice in a row, even if a single door was  
already unlocked.  
Anti-theft alarm system  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Your vehicle may be equipped with an anti-theft alarm system or pre-equipped for anti-theft alarm system installation. If the vehicle is pre-equipped for installation o  
the anti-theft alarm system, the alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.  
The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle.  
The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock button on the remote control vehicle key.  
When is the alarm triggered?  
The anti-theft alarm system sounds and the turn signals flash for up to 5 minutes if the following occurs with respect to the locked vehicle:  
A door unlocked mechanically with the vehicle key bit is opened.  
Forcibly opening a door.  
Forcibly opening the engine hood.  
Forcibly opening the trunk lid.  
Switching on the ignition with an invalid key (a short alarm may sound).  
Disconnecting the 12 Volt vehicle battery.  
Deactivating the alarm  
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition with a valid remote control vehicle key.  
For vehicles with Keyless Access, the alarm can also be deactivated by grasping one of the front door handles when a valid vehicle key is in range or by holding the  
remote control vehicle key to the right of the steering column trim and pressing the starter button ⇒ Starter buttonꢀ.  
After the alarm has stopped and the vehicle is opened again in the same or a different area that is protected by the alarm, the alarm is triggered again. For  
example, the alarm will sound again if the trunk lid is opened after one of the doors has been opened.  
100  
The anti-theft alarm system is not activated when the vehicle is locked with the power locking button  
on the inside of the driver or front passenger doors.  
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is unlocked, not the entire vehicle. Switching on the ignition  
deactivates the anti-theft alarm system and activates the central locking button. To unlock the doors, use the central locking button or remote control vehicle  
key.  
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.  
Locking the vehicle after airbag inflation  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity of the damage, the vehicle can be locked after a collision  
when the airbags have deployed as follows:  
Function  
Action  
– Switch the ignition off and back on.  
– Switch the ignition off.  
Locking the vehicle with the power locking button:  
– Open and close a door once.  
– Press the power locking button  
.
– Switch the ignition off and back on.  
– Switch the ignition off.  
Locking the vehicle with the remote control vehicle  
key:  
OR: Remove the vehicle key from the ignition.  
– Open and close a door once.  
– Lock the vehicle with the remote control vehicle key.  
Doors  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
⇒ Displayꢀ  
⇒ Child safety lockꢀ  
⇒ Manually unlocking and locking the driver door ꢀ  
⇒ Manually locking the passenger doors ꢀ  
WARNING  
A door that is not closed properly may open suddenly when the vehicle is moving and cause severe injuries.  
101  

Related Topics

Opening and closing
Vehicle key set Doors Trunk lid Power windows Power sunroof Steering wheel

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