Driving for Your Volkswagen ID.5 SUV First Generation (2021-2025)

Condensation may form on the windows if they are colder than the ambient temperature and the air is humid. Cold air can absorb less  
moisture than warm air, which is why condensation frequently forms on windows in cold weather.  
1. In order to improve the heating and cooling output, keep the air intake in front of the windscreen free of ice, snow and leaves  
(→ Vehicle care).  
2. Keep the air slots in the rear area of the luggage compartment clear so that air can flow through the vehicle from the front to the  
rear.  
3. Switch on the defrost function (→ Defrost function).  
The wrong unit of temperature has been set  
You can change the unit of measurement for all temperature displays in the vehicle using the Infotainment system.  
1. Open the app overview in the Infotainment system.  
2. Open the Settings menu.  
3. Select the Units menu option.  
Water or water vapour under the vehicle  
If the humidity and temperature outside the vehicle are high, condensation can drip off the evaporator in the cooling system and form  
a pool underneath the vehicle. This is normal and does not indicate a leak.  
If the outside humidity is high and the ambient temperature is low, condensation may evaporate from the stationary air conditioning  
when it is running. If this is the case, steam may appear underneath the vehicle. This is not a sign that the vehicle is damaged.  
The stationary air conditioning cannot be switched on  
The high-voltage battery will be discharged if the stationary air conditioning runs several times for an extended period when the  
charging connector is not plugged in. The stationary air conditioning will not start if the charge level of the high-voltage battery is  
insufficient.  
Noise when the stationary air conditioning is switched on  
Operating noises when the stationary air conditioning is switched on are normal and not a sign of a malfunction.  
Air conditioning block for the rear seats cannot be operated  
If is switched on, the rear air conditioning block cannot be operated (→ Temperature adjustment of the air conditioning system).  
Touch panels react differently than expected  
Moisture, dirt and grease can impede the functioning of the touch panels.  
1. Always keep touch panels clean and dry.  
Power output of the electric drive  
The maximum torque of the electric drive is available as soon as you depress the accelerator.  
Brake energy recuperation  
When the vehicle is braked and when the vehicle is coasting to a stop under certain conditions during vehicle operation, electrical  
energy is generated by the electric drive and part of this energy is fed back into the high-voltage battery (→ Brake energy  
recuperation).  
Crawling function  
The crawling function is used to drive slowly forwards or backwards without pressing the accelerator (→ Driving mode selection for  
electric vehicles).  
WARNING  
An electric vehicle generates only very low levels of noise when stationary, driving or during operation. Other road users, e.g.  
pedestrians and children, may therefore not hear the vehicle or hear it only with difficulty when driving in traffic-calmed zones or  
when manoeuvring or reversing. This can result in serious injury and accidents.  
● Always remember that other road users may not hear the vehicle noise.  
The steering should be locked every time you leave the vehicle to make it more difficult for the vehicle to be stolen.  
The steering  
The power steering provided by the electromechanical steering system automatically adjusts to the vehicle speed, steering torque and  
steering angle of the wheels. The electromechanical steering functions only when the vehicle’s drive system is activated.  
You will need considerably more strength than normal to steer the vehicle if the power steering is reduced or has failed completely.  
Electronic steering lock  
The steering column is locked electronically:  
1. Stop the vehicle.  
2. Switch on the electronic parking brake.  
3. Leave the vehicle.  
Counter steering assistance  
Counter steering assistance provides the driver with steering assistance in some critical driving situations. In combination with the ESC,  
additional steering power helps the driver when counter steering →  
.
WARNING  
The power steering only functions when the vehicle’s drive system is activated. If the power steering is not working, the steerability  
of the vehicle will be significantly reduced due to a stiff steering wheel. This can lead to a loss of control over the vehicle, accidents  
and serious or fatal injuries.  
● Never allow the vehicle to roll when the vehicle’s drive system is deactivated.  
WARNING  
The counter steering assistance is not a substitute for the full attention of the driver and operates only within the limits of the  
system. Uncontrolled vehicle movements can occur in critical driving situations in spite of the counter steering assistance. If you do  
not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Please note that the vehicle is not steered by the counter steering assistance.  
● Ensure that your speed and driving style are always appropriate for the current visibility, weather and road/traffic conditions.  
Steering fault  
The warning lamp lights up or flashes red.  
There is a fault in the electromechanical steering or electronic steering lock.  
1. Seek expert assistance.  
—If the warning lamp lights up red, the steering may be stiff because the electromechanical steering has failed.  
—The vehicle should not be towed away on its own four wheels.  
Steering fault  
The indicator lamp lights up or flashes yellow.  
The steering is harder or more sensitive than usual.  
The indicator lamp lights up continuously:  
1. Activate the vehicle’s drive system again and drive a short distance slowly.  
2. If the warning lamp stays lit, the system should be checked by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
The indicator lamp flashes:  
1. Turn the steering wheel back and forth.  
2. Switch the ignition off and then on again.  
3. Observe messages on the digital instrument cluster display.  
4. Do not continue your journey if the indicator lamp still flashes after the ignition is switched on. Seek expert assistance.  
In the footwell: pedals.  
1
2
Accelerator.  
Brake pedal  
WARNING  
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control of the vehicle and increase the risk of serious  
or fatal injuries.  
● Make sure that all pedals can always be operated without any hindrance.  
● Use only floor mats that are suitable for your vehicle.  
● The floor mats must always be properly secured in the footwell.  
● No additional floor mats or other floor coverings should be placed over the fitted floor mat.  
● Make sure that no objects can enter the driver footwell while the vehicle is in motion.  
● If there are any objects in the footwell, remove them when the vehicle is parked.  
● Always wear shoes that provide good grip for your feet when using the pedals.  
WARNING  
If a brake circuit fails, a larger brake pedal travel will be necessary in order to stop the vehicle. A longer braking distance can result in  
accidents and serious or fatal injuries.  
● Continue pressing the brake pedal and press the pedal with more force than usual if the braking power is reduced.  
Running in brake pads  
New brake pads cannot generate the full braking effect during around the first 200 to 300 km (around 100 bis 200 miles) and must  
first be run in → . However, you can compensate for the slightly reduced braking force by applying more pressure to the brake pedal.  
During the run-in period, the braking distance is longer when the brakes are depressed fully or during emergency braking than with  
brake pads that have been fully run in. In the run-in period, the brakes should not be depressed fully and situations should be avoided  
that create a heavy load on the brakes, e.g. when driving up close to the vehicle ahead.  
Brake pad wear  
The wear of the brake pads depends to a great extent on the conditions under which the vehicle is operated and the way in which the  
vehicle is driven. If the vehicle is used for regular urban trips or short journeys and is driven with a sporty driving style, the brake pads  
must be regularly checked by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
External influences on the brakes  
When driving with wet brakes, for example after driving through water, after heavy rainfall or after washing the vehicle, the braking  
effect may be delayed as the brake discs will be wet, or possibly iced up (in winter). The brakes must be “dried” as quickly as possible  
by careful braking at higher speed. Please ensure that no other vehicles and no road users are put at risk as a result of this action →  
.
Any salt layer accumulating on the discs and pads will delay the braking effect and increase the braking distance. If the brakes on the  
vehicle have not been applied for a long time on roads that have been gritted with salt, the layer of salt must be reduced through  
careful braking → . Please ensure that no other vehicles and no road users are put at risk as a result of this action →  
.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of inactivity, low mileage and low load  
levels. If the brake pads have been hardly used or if they are corroded, Volkswagen recommends that the brake discs and brake pads be  
cleaned by braking strongly several times from high speed. Please ensure that no other vehicles and no road users are put at risk as a  
result of this action →  
.
Vehicles with brake energy recuperation  
On vehicles with brake energy recuperation, the braking effect is realised primarily through energy recovery using the electric drive and  
not by the hydraulic brake system. In order to remove corrosion and other residue from the brake discs, it is necessary to apply the  
brake pads. To achieve this, either the strength of braking must be higher than is possible by means of recuperation or the gear selector  
position must be engaged so that brake energy recuperation is not used for braking. Please ensure that no other vehicles and no road  
users are put at risk as a result of the braking operation →  
.
WARNING  
Driving with worn brake pads or a faulty brake system can lead to loss of control of the vehicle, accidents and serious or fatal injuries.  
● If you have reason to believe that the brake pads are worn or the brake system is faulty, go to a suitably qualified workshop  
immediately and have the brake system checked and have any worn brake pads replaced. Volkswagen recommends using an  
authorised Volkswagen repairer.  
WARNING  
New brake pads cannot generate the full braking effect during around the first 300 km (around 200 miles) and must first be run in. An  
insufficient braking effect can increase the risk of accidents. This can cause severe or fatal injuries.  
● Increase the pressure on the brake pedal if you notice that the braking effect is reduced.  
● Drive with particular care with new brake pads to reduce the risk of accidents, serious injuries and loss of control of the vehicle.  
● Never drive too close to other vehicles when running in new brake pads, and never create a driving situation that will place a heavy  
load on the brakes.  
WARNING  
Constant braking will cause the brakes to overheat. This can significantly reduce the braking performance, increase the braking  
distance and, in certain circumstances, cause the brake system to fail completely. This can cause you to lose control of the vehicle  
and can lead to accidents and serious or fatal injuries.  
● Never “ride” the brake pedal or depress the brake pedal too often and for too long.  
WARNING  
When driving downhill, the brakes are placed under particular strain and become hot very quickly. Overheated brakes reduce the  
braking effect and considerably increase the braking distance. This can cause you to lose control of the vehicle and can lead to  
accidents and serious or fatal injuries.  
● Reduce your speed before driving down a long, steep gradient and select a higher energy recovery level. This will make use of the  
electric drive braking effect and relieve the load on the brakes.  
● Before starting your journey, make sure that the air supply to the brakes is not covered, e.g. by non-standard or damaged front  
spoilers.  
WARNING  
Wet brakes or brakes coated with ice or road salt react more slowly and require longer braking distances. This can cause you to lose  
control of the vehicle and can lead to accidents and serious or fatal injuries.  
● Carefully test the brakes.  
● Carry out a few careful braking operations to dry the brakes and clean off any coating of ice and salt when visibility, weather, road  
and traffic conditions permit.  
WARNING  
If the vehicle is driven at a high speed, the driver may have to exert more force to achieve sufficient braking efficiency. Inadequate  
braking efficiency can increase the risk of accidents and lead to serious or fatal injuries.  
● Never exceed the maximum permitted speed.  
● Always observe the current traffic regulations and speed limits and think ahead when driving.  
Regularly perform a visual check of the thickness of the brake pads through the openings in the wheel rims or from the  
underside of the vehicle. If necessary, remove the wheels to carry out a comprehensive check. Volkswagen recommends using  
an authorised Volkswagen repairer.  
When the front brake pads are checked, the brake pads in the drum brakes on the rear axle should also be checked at the same  
time. This check is performed though an inspection hole on the rear of the drum. A sealing plug must be removed for this  
purpose. Volkswagen recommends using an authorised Volkswagen repairer.  
In order to avoid premature wear of the brakes due to external influences, the brakes should be checked for corrosion at  
regular intervals and any residues removed by using the hydraulic brake system.  
Brake system fault  
The warning lamp lights up red. A text message may also be shown on the instrument cluster display.  
1. Seek expert assistance immediately.  
Brake pad wear indicator  
The indicator lamp lights up yellow. The brake pads are worn.  
1. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen recommends using an  
authorised Volkswagen repairer.  
2. All brake pads should be checked and renewed as necessary.  
and  
Brakes too hot  
The indicator lamp lights up yellow.  
An acoustic signal may also be given. A text notification may also be shown on the instrument cluster display.  
1. Stop at the next opportunity.  
2. Keep the vehicle stopped with the electronic parking brake switched on and ignition switched on until a further text message  
appears.  
3. Then go to a suitably qualified workshop and have the system checked. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Unusual noises when braking  
If you hear scratching or squeaking noises each time you brake, this is an indication that your brake pads on the front and rear axle are  
worn.  
1. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen recommends using an  
authorised Volkswagen repairer.  
2. All brake pads should be checked and renewed as necessary.  
If the braking performance of the vehicle changes  
If the brake pads are worn or if you establish that the vehicle is no longer braking in the usual way, for example, in the event of a  
sudden lengthening of the stopping distance:  
1. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen recommends using an  
authorised Volkswagen repairer.  
2. All brake pads should be checked and renewed as necessary.  
The immobiliser helps to prevent the vehicle’s drive system from being activated and driven with an unauthorised vehicle key.  
Vehicles with starter button  
The vehicle key contains a chip that automatically deactivates the immobiliser when a valid vehicle key is located in the vehicle interior.  
The electronic immobiliser is automatically activated as soon as the ignition is switched off (→ Starter button).  
The vehicle’s drive system can be activated only when a Volkswagen Genuine vehicle key with the correct code is used. Coded  
vehicle keys are available from an authorised Volkswagen repairer.  
Some vehicle functions are already activated when the driver approaches the vehicle with the vehicle key.  
Switching on the ignition  
On the right of the steering column: starter button.  
1. Press the starter button once → Fig. 1.  
depress the brake pedal.  
The ignition can be switched on and the vehicle’s drive system activated only if there is a valid vehicle key in the vehicle.  
Switching off the ignition  
1. Press the starter button once when the ignition is active and the vehicle is stationary.  
leave the vehicle when the vehicle is stationary and the electronic parking brake is switched on.  
The ignition will also be switched off if the brake is not pressed when the vehicle is stopped and the driver opens the belt buckle of the  
driver seat when the electronic parking brake is switched on.  
Automatic ignition switch-off  
If the ignition is switched on and the driver moves away from the vehicle carrying the vehicle key, the ignition switches off  
automatically after a short time .  
If no valid vehicle key is detected in the vehicle interior after the ignition is switched off, it is no longer possible to activate the vehicle’s  
drive system without a valid vehicle key. A corresponding message appears on the digital instrument cluster display.  
If the bonnet is opened when the ignition is switched on, the ignition will not be switched off automatically.  
WARNING  
If the brake pedal is pressed when the ignition is switched on, the vehicle’s drive system will be activated immediately. This can lead  
to unintentional vehicle movements and cause serious injuries.  
● Avoid pressing the brake pedal when switching on the ignition if you do not want to activate the vehicle’s drive system.  
WARNING  
If the vehicle key is left unattended in the vehicle, children or unauthorised persons could lock the doors and the boot lid, activate the  
vehicle’s drive system or switch on the ignition and thus operate electrical equipment, such as the electric windows. This can result in  
accidents and serious or even fatal injuries.  
● Take all vehicle keys with you every time you leave the vehicle.  
WARNING  
If children, people requiring assistance or animals are left unattended in the vehicle, they could accidentally set the vehicle in motion  
or be exposed to very high or low temperatures. There is a risk of accidents and serious or fatal injuries.  
● Never leave children, people requiring assistance or animals unattended in the vehicle.  
Prerequisites for activating the vehicle’s drive system  
The vehicle’s drive system can be activated when the following conditions are fulfilled:  
The high-voltage battery is sufficiently charged.  
There is no charging cable connected.  
The temperature of the high-voltage battery is within the operating range.  
There is a valid vehicle key in the vehicle.  
Activating the vehicle’s drive system  
1. With the brake pedal depressed, select the position or .  
The  
indicator lamp lights up in the instrument cluster display and an acoustic signal sounds.  
2. Repeat the procedure if the vehicle’s drive system cannot be activated. If necessary, perform an emergency start.  
WARNING  
An electric vehicle generates only very low levels of noise when stationary, driving or during operation. Other road users, e.g.  
pedestrians and children, may therefore not hear the vehicle or hear it only with difficulty when driving in traffic-calmed zones or  
when manoeuvring or reversing. This can result in serious injury and accidents.  
● Always remember that other road users may not hear the vehicle noise.  
The electronic engine sound is a sound that warns other road users about the approaching vehicle.  
The electronic engine sound is switched on when the vehicle’s drive system is activated.  
When driving quickly, the electronic engine sound is gradually faded out.  
WARNING  
The volume and audibility of the electronic engine sound may be restricted by snow or heavy soiling in the area of the front grille. If  
the vehicle cannot be heard by other road users, this can lead to accidents and serious injuries.  
● Before the start of every journey, check the area of the front grille for heavy soiling and clean it if necessary.  
● You should always expect that the vehicle will not be heard by other road users.  
If the vehicle is left after stopping with the vehicle’s drive system activated and a position selected, the ignition and drive will switch  
off automatically under certain conditions (→ Starter button).  
This protects the vehicle from unauthorised use.  
The vehicle must be secured to prevent it from rolling away before leaving the vehicle .  
If you subsequently want to continue driving, the ignition must be switched back on again, for example by pressing the brake pedal,  
and reactivating the vehicle’s drive system. Observe any messages that appear on the digital instrument cluster display.  
WARNING  
An unattended vehicle that is ready to drive can move unintentionally. This can lead to accidents and serious injuries.  
● Never leave the vehicle unattended when the vehicle’s drive system is active.  
● Before leaving the vehicle, always ensure that the electronic parking brake is switched on.  
● When leaving the vehicle always ensure that all doors, windows, the boot lid and bonnet are completely closed and locked.  
No valid vehicle key recognised  
In the centre console: emergency start function.  
A corresponding display will appear in the digital instrument cluster display.  
If the button cell in the vehicle key is weak or discharged, it is possible that the vehicle key will not be recognised.  
In this case it is necessary to perform an emergency start:  
1. Place the vehicle key in the drink holder or stowage compartment in the centre console → Fig. 1 (arrow).  
2. Depress the brake pedal or press the starter button. The ignition is switched on.  
The vehicle’s drive system cannot be activated  
A corresponding message will be displayed in the digital instrument cluster display if an unauthorised vehicle key is used or there is a  
system fault.  
1. Use an authorised vehicle key.  
2. If the fault persists, seek expert assistance.  
The actions should only be carried out in the specified order:  
1. Bring the vehicle to a stop.  
2. Park the vehicle.  
3. Switch on the electronic parking brake.  
4. Observe messages on the digital instrument cluster display.  
WARNING  
An unattended vehicle that is ready to drive can move unintentionally. This can lead to accidents and serious injuries.  
● Never leave the vehicle unattended when the vehicle’s drive system is active.  
● Before leaving the vehicle, always ensure that the electronic parking brake is switched on.  
● When leaving the vehicle always ensure that all doors, windows, the boot lid and bonnet are completely closed and locked.  
The vehicle’s drive system cannot be deactivated  
The vehicle’s drive system cannot be deactivated.  
In this case it is necessary to perform an emergency switch-off procedure:  
1. Bring the vehicle to a stop.  
2. Press the starter button twice within a few seconds or press and hold once.  
The vehicle’s drive system is deactivated and the ignition is switched off.  
The selected position is shown in the digital instrument cluster display and, depending on equipment, on the driving mode selector  
when the ignition is switched on.  
Selecting a position  
On the right of the steering column: driving mode selector.  
To change from neutral position to a gear position, carry out the following:  
1. Depress the brake pedal.  
2. Turn the driving mode selector in the desired direction → Fig. 1.  
Switching high brake energy recuperation on and off  
Carry out the following actions to activate high brake energy recuperation :  
1. Turn the driving mode selector forward once from the  
position → Fig. 1.  
The driving mode selector always moves back to its original position when released.  
2. Turn the driving mode selector in forward direction again to change to the position.  
Description of positions  
Continuous position for forward driving – the electric drive is in normal mode.  
Brake energy recuperation takes place automatically if Eco Assistance is activated (→ Eco assistance).  
High brake energy recuperation in overrun (→ Brake energy recuperation).  
The electric drive is in the neutral position. No force is transmitted to the wheels and the braking effect of the electric drive is not  
available.  
Reverse gear is selected. Select only when the vehicle is stationary.  
If you want to drive on an uphill gradient in reverse gear, reverse gear may not be available depending on the steepness of the  
uphill gradient and the load level. This protects important drive components. Observe the message in the instrument cluster. If  
possible, park the vehicle so that you can drive off forwards.  
The rear wheels are locked mechanically. Switch on only when the vehicle is stationary .  
Crawling function  
If a gear has been selected and the brake pedal is released, the vehicle will start moving at a low speed. This allows the vehicle to move  
off more slowly and precisely through controlled application of the brakes, for example when manoeuvring. The set driving speed  
depends on the gradient and vehicle load.  
If the Auto Hold function is active, the crawling function is activated only when the accelerator is pressed.  
Driving down hills  
Brake energy recuperation should be used if possible when driving down hills (→ Brake energy recuperation).  
Stopping and pulling away on uphill gradients  
If you wish to stop the vehicle or pull away when driving uphill you should use the Auto Hold function (→ Auto Hold function).  
When you stop the vehicle on an uphill gradient with a selected position, the vehicle must always be prevented from rolling by  
depressing the brake pedal or by applying the electronic parking brake. Release the brake pedal only when you pull away.  
WARNING  
Selecting the wrong position can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.  
● Never press the accelerator when engaging a gear selector position.  
WARNING  
Fast acceleration or switching off TCS can lead to a loss of traction and skidding on slippery roads (e.g. in wet or icy conditions) or on  
dirty road surfaces. This can cause you to lose control of the vehicle and lead to accidents and serious or fatal injuries.  
● Accelerate quickly only if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the  
acceleration and driving style.  
● Always adapt your driving style to the traffic.  
WARNING  
If the vehicle is left unattended with the vehicle’s drive system is active, it may lead to accidents and serious injuries.  
● Never leave the vehicle unattended when the vehicle’s drive system is active.  
● Always switch off the ignition.  
● When you park or leave the vehicle, always ensure that the electronic parking brake is switched on.  
● When leaving the vehicle always ensure that all doors, windows, the boot lid and bonnet are completely closed and locked.  
● Hold the vehicle by the foot brake if the vehicle’s drive system is activated and the position  
● Never select reverse gear when the vehicle is in motion.  
or is engaged.  
NOTICE  
Incorrect handling of the electric drive can result in increased wear or damage.  
● Allow the vehicle to roll in position only in exceptional cases (→ Information on the brakes).  
● If the vehicle is stopped on an uphill gradient with an engaged position, do not hold it by depressing the accelerator but press the  
brake pedal.  
Electric drive overheated  
The warning lamp lights up red.  
The electric drive is overheated.  
A corresponding text message appears on the digital instrument cluster display.  
1. Park the vehicle safely outdoors as soon as it is possible.  
2. Deactivate the vehicle’s drive system.  
Do not add coolant.  
3. Seek expert assistance.  
Fault in engine management system  
The warning lamp lights up red.  
A text message is displayed in the digital instrument cluster display and an acoustic warning sounds.  
The accelerator function is impaired and the drive power reduced.  
1. Stop the vehicle safely as soon as possible.  
2. Seek expert assistance.  
and  
No brake energy recuperation possible  
The indicator lamps light up yellow.  
Fault in brake energy recuperation.  
The range can be limited.  
1. In this case, go to a suitably qualified workshop and have the system checked. Volkswagen recommends using an authorised  
Volkswagen repairer.  
NOTICE  
The electric drive will be damaged if you allow the vehicle to roll for an extended period or at high speed with the ignition switched  
off, the electric drive switched off or discharged 12-volt vehicle battery.  
● Please note that the vehicle can be towed only under certain conditions (→ Towing).  
Only manoeuvring is still possible  
The indicator lamp lights up red.  
A text message is displayed in the instrument cluster and an acoustic warning sounds.  
The temperature or charge level of the high-voltage battery is too low and the drive power is reduced.  
Convenience functions of the air conditioning are restricted.  
If the indicator lamp appears while driving, the vehicle is about to break down in traffic:  
1. If possible, drive the vehicle directly to the charging station while at the same time observing the behaviour of the power display  
in the instrument cluster.  
2. If the vehicle cannot be driven to the charging station, park the vehicle in a safe place.  
3. Seek expert assistance in order to charge the vehicle away from a charging station.  
If the indicator lamp appears when the ignition is switched on, the vehicle can be driven for a short distance at a speed of around  
7 km/h (around 4 mph):  
1. Charge the high-voltage battery when the charge level is low.  
The indicator lamp will go out when the power is increased again.  
For journeys at low outside temperatures, Volkswagen recommends preconditioning the vehicle beforehand while stationary.  
The high-voltage battery is then also heated and the available power is increased.  
Power restricted  
The indicator lamp lights up yellow.  
A text message is displayed in the instrument cluster and an acoustic warning sounds.  
The power is significantly reduced and may decrease further.  
Convenience functions of the air conditioning are restricted.  
1. Charge the high-voltage battery when the charge level is low.  
At very cold or hot outside temperatures, the high-voltage battery is heated or cooled respectively during driving. The vehicle power  
will increase again after some time.  
Observe the behaviour of the power display in the instrument cluster.  
The indicator lamp will go out when the power is increased again.  
All-wheel drive is restricted  
There is a fault in the all-wheel drive system. The vehicle power has been limited.  
—The text message All-wheel drive is restricted. Please adapt your driving behaviour. appears in the digital instrument cluster.  
—It is possible to continue driving with reduced power.  
Have the vehicle checked immediately by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen  
repairer.  
All-wheel drive is currently restricted.  
The power of the front motor has been limited to prevent overheating.  
—The text message All-wheel drive is currently restricted. Please adapt your driving behaviour. appears in the digital instrument  
cluster.  
—It is possible to continue driving with reduced power.  
The power limitation will be cancelled again in the following case:  
—The front motor is no longer in a critical temperature range.  
Electronic engine sound is not working  
The indicator lamp lights up and an acoustic signal sounds.  
A corresponding text message is shown on the digital instrument cluster display.  
1. In this case, go to a suitably qualified workshop and have the system checked. Volkswagen recommends using an authorised  
Volkswagen repairer.  
You can continue to drive.  
Functional description  
When the vehicle is braked and when the vehicle is coasting to a stop under certain conditions during vehicle operation, electrical  
energy is generated by the electric drive and part of this energy is fed back into the high-voltage battery. The electric drive then acts as  
a generator and creates an engine braking effect. This procedure is known as brake energy recuperation.  
The higher the charge level of the high-voltage battery, the lower the recuperation and thus the engine braking effect effected. No  
brake energy recuperation occurs and therefore no engine braking effect occurs when the high-voltage battery is completely charged.  
If the vehicle detects that the road conditions do not allow the wheels to reliably contact the road surface, recuperation and thus the  
engine braking effect will be reduce automatically.  
Power display  
The power display shows the availability of brake energy recuperation and the engine braking effect (→ Power display).  
Brake energy recuperation settings  
Brake energy recuperation by the vehicle differs depending on the engaged position, selected driving profile and Eco Assistance  
settings:  
—
the energy recovery level depends on the selected driving profile.  
No recuperation takes place during vehicle operation in the Eco and Comfort driving profiles. Recuperation takes place during  
vehicle operation in the Sport driving profile and on vehicles with the Traction driving profile.  
—
—
automatic recuperation. The energy recovery level is automatically selected by Eco  
Assistance during vehicle operation (→ Eco assistance).  
high recuperation.  
The vehicle also performs brake energy recuperation when the brake pedal is pressed.  
If there is a high level of brake energy recuperation, the brake lights on the vehicle can also light up.  
Efficient driving style  
In order to achieve the most efficient driving style possible, the vehicle should be driven in position in the Eco driving profile and with  
activated Eco Assistance.  
Driving down hills  
When driving down hills, you should drive in gear selector position if possible.  
Never allow the vehicle to roll down mountains or hills in the neutral position .  
WARNING  
High brake energy recuperation can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose  
control of the vehicle and lead to accidents and serious or fatal injuries.  
● Activate continuous high brake energy recuperation only if permitted by visibility, weather, road and traffic conditions, and if other  
road users are not put at risk due to the deceleration behaviour of the vehicle and the driving style.  
WARNING  
The higher the charge level of the high-voltage battery, the lower the engine braking effect, to the point where no engine braking  
effect may be generated at all. This can change the vehicle handling, which may lead to accidents and serious or fatal injuries.  
● Never fully charge the high-voltage battery at high altitudes, such as at the top of a pass, in order to permit use of a braking effect  
by means of recuperation when driving downhill.  
● Reduce your speed before driving down a steep gradient.  
● Slow the vehicle using the vehicle brake when driving down a steep gradient.  
● Please note that the load on the vehicle brakes is higher if there is no engine braking effect.  
Brake support systems can stabilise the vehicle in critical driving or braking situations and help to increase driving safety. The driver is  
responsible for driving safety →  
.
—Continue to brake with the necessary force when a brake support system is performing a control intervention.  
—Steer the vehicle if necessary.  
WARNING  
Brake support systems is not a substitute for the full attention of the driver and operate only within the limits of the respective  
system. Driving fast on icy, slippery or wet roads as well as driving too close to the vehicle in front can have an adverse effect on  
vehicle stability and lead you to lose control over the vehicle. If you do not pay due attention, there is a risk of accidents and serious  
or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Ensure that your speed and driving style are always appropriate for the current visibility, weather and road/traffic conditions. Never  
take any safety risks.  
● Always keep the footwell under the pedals clear so that the brake pedal can move freely.  
● Always use suitable tyres because driving stability depends on the grip of the tyres.  
—The ESC, ABS and TCS can function properly only if all four wheels are fitted with the correct tyres →  
—If the ABS fails, ESC, TCS and EDL will also cease to function.  
.
The status of the brake functions is checked automatically when the ignition is switched on. The indicator lamps light up briefly and  
then go out again. If an indicator lamp remains lit up, there is a fault. Go to a suitably qualified workshop immediately. Volkswagen  
recommends using an authorised repairer.  
WARNING  
The effectiveness of ESC can be reduced considerably if other components and systems which affect driving dynamics are not  
serviced properly or are not functioning properly. This applies in particular to changes to the suspension and wheel and tyre  
combinations that have not been approved. This can result in accidents and serious or fatal injuries.  
● Have vehicle conversions and modifications carried out only by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
● Always use suitable tyres because driving stability depends on the grip of the tyres.  
Electronic Stability Control (ESC)  
ESC control intervention to reduce the risk of skidding and improve driving stability → . The indicator lamp flashes yellow.  
Traction control system (TCS)  
TCS control intervention to prevent the wheels from spinning. The indicator lamp flashes yellow.  
TCS reduces the drive output if wheelspin occurs and adapts the output to suit the road surface conditions. The TCS makes it easier to  
pull away, accelerate and drive up hills →  
.
Anti-lock brake system (ABS)  
ABS prevents the wheels from locking during braking so that the vehicle can still be steered →  
.
Brake Assist system  
BAS can help to reduce the stopping distance. If the driver depresses the brake pedal quickly in an emergency braking situation, the  
BAS will increase the braking force →  
.
Electronic differential lock (EDL and XDS)  
EDL brakes a spinning wheel automatically and distributes the drive force to the other drive wheels.  
XDS is an extension of the electronic differential lock and improves traction by braking interventions in order to keep the vehicle on its  
intended course.  
Automatic Post-Collision Braking System  
If the airbag control unit has detected a collision in an accident situation, the Automatic Post-Collision Braking System will initiate  
braking automatically.  
Requirements for automatic braking:  
The driver does not press the accelerator.  
Electronic brake pressure distribution system (EBD)  
The electronic brake pressure distribution (EBD) regulates the braking force between the front axle and the rear axle outside of any ABS  
regulation. This avoids excessive braking of the rear axle and keeps the vehicle stable during braking.  
Electromechanical brake servo  
The electromechanical brake servo (eBKV) supports the driver’s foot movement when the ignition is switched on, and boosts the  
pressure applied to the brake pedal by the driver → . In the event of a braking intervention by a driver assist system, such as when  
ACC is performing a control intervention or during emergency braking, the brake pedal may move independently.  
The brake pressure boost will reduce gradually after you switch off the ignition. Messages are displayed on the digital instrument  
cluster display if the vehicle is still held by means of the brake pedal. The brake servo function is restricted in this case.  
Secure the stationary vehicle against rolling away (→ Parking).  
WARNING  
Driving without the brake servo or with restricted brake servo function can considerably increase the braking distance. This can lead  
to accidents with serious or fatal injuries.  
● Never deactivate the electric drive or switch off the ignition as long as the vehicle is still moving.  
● Press the brake pedal with more force if the brake servo is not working or if the vehicle is being towed.  
● Always keep the footwell under the pedals clear so that the brake pedal can move freely.  
Brake blending  
The brake blending function regulates between the braking action of the electric drive motor during energy recovery (brake energy  
recuperation) and mechanical braking by the driver.  
Depending on equipment, the ESC brake control system can be switched to a Sport mode.  
Driving situations  
To prevent any safety risk, brake support systems should not be switched off under normal conditions →  
.
WARNING  
With the ESC Sport switched on, there is a much greater chance of the vehicle breaking away. Inexperienced drivers may find it  
difficult to control the vehicle when driving at high speeds. This can result in accidents and serious or fatal injuries.  
● Switch on the ESC Sport only if you are driving on a closed road or track and have the necessary skills for sporty driving.  
● Never take any safety risks.  
Switching on and off  
1. Open the vehicle settings in the Infotainment system (→ Vehicle settings menu).  
2. If available, open the Brakes menu.  
3. Select the function in the ESC system drop-down list.  
When the setting is no longer used, the brake support system should be switched back on fully →  
.
ESC Sport  
This function supports a sporty driving style. The ESC intervenes later to stabilise the vehicle, for example when taking bends in the  
road at high speed → . ESC Sport also includes the TCS Sport function.  
ESC Sport switched on. The indicator lamp lights up yellow.  
Electromechanical brake servo failure  
The warning lamp lights up red.  
A text message may also be displayed.  
1. Press the brake pedal more firmly as the braking distance will increase due to the lack of brake servo support.  
2. Seek expert assistance.  
Electromechanical brake servo fault  
The indicator lamp lights up yellow.  
A text message is displayed for a few seconds.  
The brake pedal may pulsate when pressed.  
1. Press the brake pedal more firmly as the braking distance will increase due to the reduced brake servo capacity.  
2. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Anti-lock brake system failure or fault  
The indicator lamp lights up yellow.  
1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
The vehicle can be braked without ABS.  
ESC fault  
The indicator lamp lights up yellow. ESC has been switched off.  
There is a fault or a malfunction.  
1. Switch the ignition off and on.  
2. Drive a short distance at a speed of approx. 15 km/h (around 9 mph) to approx. 20 km/h (around 12 mph).  
3. If the indicator lamp remains lit, go to a suitably qualified workshop. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Noises of the brake support systems  
The brake pedal may move or noises may occur while the brake support systems are performing a control intervention.  
1. Continue to brake with the necessary force, and steer the vehicle if necessary.  
WARNING  
If the brake warning lamp lights up together with the indicator lamp, the control function of the ABS may have failed. This can  
cause the rear wheels to lock when you brake. This may cause you to lose control of the vehicle and can result in accidents with  
serious or fatal injuries.  
● Drive at reduced speed to the nearest qualified workshop to have the brake system checked. Volkswagen recommends using an  
authorised Volkswagen repairer.  
● Avoid sudden braking and driving manoeuvres.  
WARNING  
The ABS is not functioning correctly if the indicator lamp does not go out or comes on while the vehicle is in motion. The vehicle  
can be stopped using the normal brakes only. Any restriction of the ABS can cause accidents and may result in vehicle damage and  
serious or fatal injury.  
● Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
By selecting different driving profiles, the driver can adapt the characteristics of the vehicle systems to the current driving situation,  
the desired ride comfort and an economical driving style. The adaptable vehicle systems include the chassis, steering, drive and the  
air conditioning system.  
Different driving profiles are available, depending on the vehicle equipment level. The effect on the vehicle systems in the individual  
driving profiles depends on the vehicle equipment level.  
Vehicles with adaptive chassis control (DCC)  
The adaptive chassis control (DCC:) continuously adjusts the chassis damping to the current road surface and driving situation while  
the vehicle is in motion. The DCC: takes the chassis tuning of the selected driving profile into consideration  
Presentation mode  
If the driving profile is changed or the slider is moved in the Individual driving profile when the vehicle is stationary with the ignition  
switched on, the adaptive chassis control will be activated for around 30 seconds. Within this time, the adaptive chassis control can be  
tested in the different settings.  
1. Switch on the ignition.  
2. Select driving profile.  
move the slider in the Individual driving profile.  
3. Move the vehicle at the luggage compartment load sill or roof side member →  
.
NOTICE  
The vehicle can be damaged if pressure is exerted on the vehicle body in an inappropriate way, e.g. by pressing on the wing, bonnet  
or roof.  
● Press only from above onto the luggage compartment load sill or from the side against the roof side member.  
Some settings can be stored in the personalised user accounts and therefore change when the user account changes.  
The driving profile can be selected when the ignition is switched on and when the vehicle is stationary or while driving.  
If you have selected a driving profile while driving, the vehicle systems will be switched immediately to the new driving profile except  
for Drive.  
1. To also activate the newly selected driving profile for the Drive system, briefly take your foot off the accelerator as soon as  
permitted by the traffic situation.  
Selecting the driving profile via the Infotainment system  
1. Tap the  
function button on the Infotainment system.  
2. Set preferred driving profile.  
Adapting the Individual driving profile  
The settings for various vehicle systems can be adjusted in the Individual driving profile:  
1. Select the Individual driving profile.  
2. Tap  
on the function button.  
3. Adjust the vehicle systems.  
Displaying information on the driving profile  
Additional information on the driving profile can be displayed on the Infotainment system:  
1. Tap at the function button of the driving profile.  
WARNING  
Selecting a driving profile while the vehicle is in motion can distract you from the road. This can cause accidents and serious or fatal  
injuries.  
● Drive with your full attention and with responsibility.  
The selected driving profile is shown on the instrument cluster display.  
The Eco driving profile switches the vehicle into economical mode and helps you to drive the vehicle in an energy-efficient  
manner.  
The Comfort driving profile corresponds to the basic setting of the vehicle systems and leads to a comfort-oriented vehicle  
setup. It is suitable for everyday use, for example.  
The Sport driving profile gives you a sporty driving feeling.  
The Traction driving profile offers maximum all-wheel drive support and adjusts the running gear to a softer setup. The profile  
ensures better grip on loose surfaces.  
The Traction driving profile is available only in vehicles with all-wheel drive.  
You can use the Individual driving profile to tailor individual vehicle systems to suit your personal requirements.  
The Comfort driving profile corresponds to the basic settings of the vehicle systems when the ignition is switched on.  
Behaviour of the driving profiles when the ignition is switched off and on  
The vehicle system settings are reset to the Comfort driving profile when the ignition is switched off and then back on again.  
The desired driving profile can be activated again:  
1. Select the desired driving profile again by means of the driving profile selection.  
Fault in adaptive chassis control (DCC)  
The indicator lamp lights up yellow.  
The message Fault: damper may be displayed on the instrument cluster display.  
1. In this case, go to a suitably qualified workshop and have the system checked. Volkswagen recommends using an authorised  
Volkswagen repairer.  
The driving profiles or vehicle systems do not behave as expected.  
1. Note the standard behaviour of the driving profiles and vehicle systems (→ Driving profile selection).  
Think ahead when driving  
Repeated acceleration and braking will increase fuel consumption. Keeping a close eye on the traffic can help to avoid frequent  
acceleration and braking. Keeping your vehicle at a sufficient distance from the vehicle in front can help you to think ahead when  
driving.  
Avoid strong acceleration  
The rolling and air resistance increase at excessively high speeds. This in turn increases the force needed to move the vehicle. Never  
drive the vehicle at top speed.  
Observe the correct tyre pressures  
An inadequate tyre pressure does not just mean greater wear, but also increases the rolling resistance of the tyres and thus the fuel  
consumption. Use tyres with optimised rolling resistance.  
Adjust the tyre pressure according to the vehicle load:  
— Observe the information on the tyre pressure sticker (→ Tyre pressure).  
—Tyre Pressure Loss Indicator (→ Tyre Pressure Loss Indicator).  
WARNING  
Lack of attention when driving in traffic can cause accidents and serious or fatal injuries.  
● Always observe the current traffic regulations and speed limits and think ahead when driving.  
● When travelling long distances, stop and take a break regularly – at least every 2 hours.  
WARNING  
Alcohol, drugs, medication and narcotics can severely impair perception, reaction times and driving safety. This could cause you to  
lose control of the vehicle. This can cause accidents and serious or fatal injuries.  
● Do not drive under the influence of alcohol, drugs, medicines and narcotics.  
WARNING  
Driving at high speed and without a sufficient safety distance can lead to accidents and serious or fatal injuries.  
● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
Adopting the right driving style can reduce consumption, damage to the environment, and wear and tear to the electric drive, brakes  
and tyres. The following section lists a few tips for easing the strain on the environment and your bank account.  
Using brake energy recuperation  
Brake energy recuperation allows the energy of the rolling vehicle to be used to charge the high-voltage battery (→ Brake energy  
recuperation).  
Have your vehicle serviced on a regular basis  
Regular maintenance is an essential prerequisite for economical driving and increases the service life of the vehicle.  
Do not drive with unnecessary loads in the vehicle  
You can reduce energy consumption by clearing out the luggage compartment before setting off, for example by removing empty drink  
crates or unused child seats.  
In order to keep the drag coefficient of the vehicle as low as possible, remove attachments and add-on parts such as ski, bicycle or roof  
carriers after use.  
Save electrical energy  
Convenience features such as the air conditioning system or window heating require energy from the high-voltage battery.  
If you want to increase the range of the vehicle:  
—Set a higher interior temperature in summer and a lower temperature in winter. Air the vehicle before starting your journey at high  
outside temperatures.  
—If an external power supply is available, use the stationary air conditioning.  
—Switch off all convenience features that are not needed.  
Your authorised Volkswagen repairer will gladly provide you with further information on correct maintenance and  
replacement parts that are particularly energy-efficient, e.g. new tyres.  
For good vehicle handling when driving a loaded vehicle, please observe the following:  
—Stow all items of luggage securely .  
—Accelerate particularly cautiously and carefully.  
—Avoid sudden braking and driving manoeuvres.  
—Brake earlier than in normal driving.  
—If applicable, observe the information about driving with a trailer .  
WARNING  
Shifting loads can severely impair the vehicle’s stability and driving safety and lengthen the braking distance in the event of hard or  
emergency braking. This can cause accidents and serious or fatal injuries.  
● Secure the load properly to prevent it from slipping.  
● Use suitable lashing or securing straps when securing heavy objects.  
● Securely engage the rear seat backrests and also the adjustable rear seats, if installed.  
NOTICE  
Leaking liquids can get into the plug connections of the orange high-voltage cables. This can lead to damage to the electrical system  
and the high-voltage battery.  
● Do not carry large quantities of liquid in the vehicle interior.  
Driving with an open boot lid is particularly dangerous. All objects and the open tailgate must be secured properly.  
Driving with an open boot lid increases the air resistance of the vehicle and thus also the energy consumption of the electric drive. This  
reduces the possible range of the vehicle considerably. Volkswagen recommends that you do not drive with the boot lid open.  
WARNING  
When driving with the boot lid unlocked or open, loose items can fall out of the vehicle and hit following road users. This can result in  
accidents and serious or even fatal injuries.  
● Always drive with the boot lid closed.  
● Stow all items securely in the luggage compartment.  
● Always drive carefully and ensure that you think ahead.  
● Avoid any abrupt or sudden driving and braking manoeuvres as this can cause the open boot lid to move unpredictably.  
● If it is necessary to drive with the boot lid open, always remove a luggage rack and its load from the boot lid.  
WARNING  
Items that protrude from the luggage compartment change the length of the vehicle and may endanger other road users. This can  
result in accidents and serious or even fatal injuries.  
● Observe legal requirements.  
● Mark any objects protruding from the luggage compartment to ensure that they are visible to other road users.  
● Never use the boot lid to jam or fix objects in position.  
NOTICE  
The height and possibly also length of the vehicle are different when the boot lid is open. This can lead to damage to the vehicle if  
due care is not taken when driving.  
● Pay attention to the changed exterior dimensions, e.g. when driving through underpasses.  
Please follow these rules to help prevent damage to your vehicle when driving through water, for example if the road is flooded:  
— The water level must be no higher than the lower edge of the vehicle body →  
—Do not drive faster than walking speed.  
.
—Never stop the vehicle, reverse or deactivate the vehicle’s drive system while in water.  
—Oncoming vehicles will create waves that could increase the water level for your vehicle to such an extent that it is not safe to drive  
through the water.  
WARNING  
After driving through water, mud, slush etc., the brakes may react slowly and the braking distance will be increased as the brake discs  
and pads will be wet, or possibly iced up in winter. This can cause you to lose control of the vehicle and lead to accidents and serious  
or fatal injuries.  
● Carry out careful braking manoeuvres to dry and de-ice the brakes.  
● Do not endanger other road users when performing braking manoeuvres and do not ignore any legal requirements.  
● Avoid abrupt and sudden braking manoeuvres directly after driving through water.  
NOTICE  
If you drive through water, parts of the vehicle, e.g. electronics, could sustain severe damage or corrode.  
● Never drive through salt water.  
● Immediately rinse all vehicle parts that have come into contact with salt water using fresh water.  
● Protect electronic components from contact with water.  
Registration regulations  
The vehicle has been manufactured specifically for a particular country and complies with the requirements and registration  
regulations that applied in that country at the time of vehicle production.  
If you want to use the vehicle abroad temporarily or for a short period, all relevant information and instructions should be  
followed.  
Safety standards and regulations  
In some countries, special safety standards and regulations apply that the vehicle may not comply with. Volkswagen recommends that  
you visit your authorised Volkswagen repairer before travelling abroad to find out about any legal requirements at your destination.  
Selling the vehicle abroad  
If the vehicle is going to be sold in another country or used in another country for an extended period, the legal requirements  
applicable in that country must be observed.  
In some cases, certain equipment will have to be fitted or removed and functions deactivated. The service scope and service types  
could also be affected. This is particularly important if the vehicle is driven in another climatic region for a long period of time.  
Functioning of the Infotainment system  
Because different frequency bands are used in different countries, the factory-fitted Infotainment system may not work in other  
countries.  
Charging abroad  
Due to different legal regulations, it is possible that charging at mains sockets will be permitted only with reduced charging current in  
other countries. The charging cable limits the charging current corresponding to the infrastructure used. The lower value is used for  
charging if the settings differ (→ Charging cable).  
Due to different technical standards, charging at charging stations in another country may not be possible or may be possible only  
using a suitable charging cable. Consult an authorised Volkswagen repairer for further information.  
Volkswagen is not responsible for any vehicle damage caused by inadequate servicing work or lack of Genuine Parts.  
Volkswagen cannot be held responsible if the vehicle does not comply with or only partly complies with the relevant legal  
requirements in other countries and continents.  
Depending on the vehicle equipment, the vehicle has driver assist systems that increase comfort and convenience when driving.  
Some of these driver assist systems use sensors or cameras for operation (also referred to as “sensors” below). These are visible to  
you in some cases and in other cases not.  
The sensors and cameras visually detect the vehicle surroundings using ultrasound or radar waves.  
Installed sensors  
Depending on the vehicle equipment, the following sensors may be installed:  
—Radar sensor in the front of the vehicle.  
—Radar sensors in the rear of the vehicle.  
—Camera behind the windscreen.  
—Ultrasound sensors in the front of the vehicle.  
—Ultrasound sensors in the rear of the vehicle.  
Information on the respective sensor locations is provided in the vehicle overviews .  
WARNING  
The driver assist systems is not a substitute for the full attention of the driver and operate only within the limits of the respective  
system. The driver assist systems cannot detect all driving situations and may not react or may warn or react with a delay or in an  
undesired way. If you do not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Observe the limits of the sensors and the system limits of the individual systems.  
● Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
● Be ready at all times to override or cancel automatic interventions.  
● Observe the information on the instrument cluster display and respond according to the displays if permitted by the traffic  
situation.  
● Do not use the driver assist systems if you suspect there is a problem or damage.  
Limits of the radar sensors  
Driver assist systems that use radar sensors can react unexpectedly, with a delay or not at all in the following situations:  
—Driving in poor weather conditions, e.g. heavy rain, snow or heavy spray.  
—Driving through road works, tunnels or toll stations.  
—Driving on winding roads, e.g. mountain roads.  
—Over crests or through dips.  
—Driving offroad.  
—Driving in multi-storey car parks.  
—Driving on roads with embedded metal objects, e.g. railway tracks.  
—Driving on roads with loose chippings.  
—In complex driving situations, e.g. traffic islands.  
—After external force on components in the area of the radar sensors, e.g. after a rear-end collision.  
—The radar sensors are covered, dirty, displaced or damaged.  
Limits of the camera behind the windscreen  
Driver assist systems that use the camera behind the windscreen can react unexpectedly, with a delay or not at all in the following  
situations:  
—Over crests or through dips.  
—Driving through road works.  
—Driving offroad.  
—Driving in poor weather conditions, e.g. heavy rain, snow, fog or heavy spray, and on poor roads.  
—When the sun is low in the sky, in darkness or with glare from oncoming vehicles.  
—The camera is temporarily unavailable due to prolonged exposure to direct sunlight or high ambient temperatures.  
—The camera window is covered, dirty or damaged.  
—The camera has been displaced.  
Delayed response  
If the sensor system is exposed to environmental conditions that impair sensor functioning, the driver assist systems may detect this  
only after a certain delay. For this reason, any restrictions to functions may be displayed only after a delay at the start of the journey  
and when driving .  
Limits in certain driving situations  
Driving through bends.  
The sensors always measure straight ahead. For this reason, vehicles may be incorrectly detected or vehicles driving ahead not  
detected in tight bends.  
Narrow vehicle.  
Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g. motorbikes, cannot be detected.  
Vehicle changes lane.  
Vehicles that change into your lane directly in front of your vehicle cannot be detected. This also applies to vehicles with bodies or  
attachments that project beyond the vehicle.  
Specific system limits  
In addition to the limits of the sensors, each driver assist system also has additional functionally related system limits. Also observe  
these:  
—Predictive speed limiter (→ Speed limiter with predictive control).  
—Eco Assistance (→ Eco assistance).  
—Adaptive Cruise Control (ACC) (→ Adaptive Cruise Control (ACC)).  
—Predictive cruise control system (→ Predictive cruise control system).  
—Autonomous Emergency Braking (Front Assist) (→ Autonomous Emergency Braking (Front Assist)).  
—Lane keeping system (Lane Assist) (→ Lane keeping system (Lane Assist)).  
—Semi-automated driving assistance (Travel Assist) (→ Travel Assist).  
—Emergency Assist (→ Emergency Assist).  
—Lane change system (Side Assist) (→ Lane change system (Side Assist)).  
—Advanced Road Sign Display (→ Advanced Road Sign Display).  
No or restricted sensor visibility in forward direction  
Some of the sensors at the front of the vehicle are not available or their availability is restricted. The yellow symbol and a text message  
are displayed for a few seconds.  
—The sensor areas are dirty or the visibility of the sensors is impaired due to the weather conditions (e.g. snow) or due to detergent  
deposits or coatings. Clean the sensor areas at the front of the vehicle and on the windscreen (→ Vehicle care).  
—The sensor areas are obstructed by add-on parts, number plate holders with trim frames or stickers. Keep the area around the  
sensors clear (→ Accessories and replacement parts).  
—The sensors have been displaced or damaged, for example due to damage to the front of the vehicle or the windscreen. Check  
whether damage is visible (→ Accessories and replacement parts).  
—Paint work or structural modifications were carried out on the front of the vehicle or windscreen (→ Repairs and technical  
modifications).  
—Fault or malfunction. Deactivate and reactivate the vehicle’s drive system.  
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
If the sensor visibility is restricted, driver assist systems may not be available or may be available only to a limited extent.  
Observe any other indicator lamps of the driver assist systems (→ Symbols in the instrument cluster).  
Depending on the malfunction, additional information may be displayed in the vehicle status (→ Vehicle settings menu).  
The cruise control system helps to maintain a speed set by the driver.  
Speed range  
The cruise control system is available when driving forwards at speeds from around 20 km/h (around 15 mph).  
Driving with the cruise control system  
You can exceed the stored speed at any time, e.g. to overtake. Control is interrupted for the duration of the acceleration manoeuvre  
and is then resumed with the stored speed.  
Displays  
When the cruise control system is switched on, the instrument cluster display shows the stored speed and the status of the cruise  
control system.  
One of the following indicator lamps will light up depending on the driving situation:  
Cruise control system switched on, control active.  
Cruise control system switched on, system control not active.  
If no speed is stored, the instrument cluster display shows  
instead of the speed.  
Driving downhill  
The vehicle cannot maintain the stored speed in all driving situations. Always be prepared to brake the vehicle.  
1. Use the brake energy recuperation of the electric drive on extended downhill stretches.  
This will relieve the load on the brakes.  
WARNING  
The use of the cruise control system can lead to accidents and serious injuries or even death if traffic does not allow you to drive at a  
safe distance from the vehicle in front at a constant speed.  
● Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road and traffic conditions. The driver is  
responsible for the vehicle speed at all times.  
● Never use the cruise control system in heavy traffic, if the distance to the vehicles in front is insufficient, on steep or winding  
roads, on slippery road surfaces, e.g. due to snow, ice, on wet roads, loose chippings, or on flooded roads.  
● Never use the cruise control system when driving offroad or on unpaved road surfaces.  
Left-hand side of the multifunction steering wheel.  
Switching on  
1. Press the  
selected.  
button on the left-hand side of the multifunction steering wheel repeatedly until the cruise control system is  
button on the right-hand side of the multifunction steering wheel or wait for a short time.  
2. Press the  
The cruise control system is switched on. The system is not yet active.  
Starting control  
1. While driving, press the  
button.  
The cruise control system stores and regulates the current speed.  
Adjusting the speed  
You can adjust the stored speed during speed control by the cruise control system:  
+ 1 km/h (1 mph):  
Gently press the button.  
- 1 km/h (1 mph):  
Gently press the button.  
+ 10 km/h (5 mph):  
Press the button hard or swipe over the button from bottom to top. The first time it is pressed, it jumps to the next higher ten  
(km/h) or five (mph) increment.  
- 10 km/h (5 mph):  
Press the button hard or swipe over the button from top to bottom. The first time it is pressed, it jumps to the next lower ten  
(km/h) or five (mph) increment  
Press and hold the corresponding button to continuously change the stored speed.  
The vehicle adapts the current speed by accelerating or braking.  
Cancelling system control  
1. Briefly press the  
button.  
The speed remains stored in the memory.  
Resuming control  
1. Press the  
button.  
The cruise control system resumes operation with the stored speed and regulates the speed again.  
WARNING  
There is a risk of an accident if you unintentionally resume a stored speed or if the stored speed is too high for the current road,  
traffic and weather conditions. This can cause serious injuries or death.  
● Check whether the stored speed is suitable for the current road, traffic and weather conditions before you resume cruise control.  
● Switch off the cruise control system when you do not need it.  
Cruise control system not available  
Malfunction. The indicator lamp lights up yellow.  
1. Switch off the cruise control system and go to a suitably qualified workshop. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Control is interrupted automatically  
—The vehicle has exceeded the stored speed for an extended period.  
—No gear is engaged for forward travel.  
—Brake support systems, e.g. TCS or ESC, have performed an intervention.  
—The vehicle was braked by the Automatic Emergency Braking system (Front Assist).  
—If the problem persists, switch off the cruise control system and go to a suitably qualified workshop. Volkswagen recommends using  
an authorised Volkswagen repairer.  
The speed limiter helps to prevent the vehicle from exceeding a speed that you have stored.  
Speed range  
The speed limiter is available when driving forwards at speeds from around 30 km/h (around 20 mph).  
Driving with the speed limiter  
You can interrupt the speed limiter function at any time by fully depressing the accelerator beyond the point of resistance. As soon as  
the stored speed is exceeded, the green indicator lamp will flash and an acoustic warning may sound. The speed remains stored in the  
memory.  
The speed limiter function is activated again automatically as soon as the speed drops below the stored speed.  
Displays  
When the speed limiter is switched on, the instrument cluster display shows the stored speed and the status of the speed limiter.  
One of the following indicator lamps will light up depending on the driving situation:  
Speed limiter switched on, system control active.  
Speed limiter switched on, system control not active.  
Driving downhill  
The vehicle cannot maintain the stored speed in all driving situations. Always be prepared to brake the vehicle.  
1. Use the brake energy recuperation of the electric drive on extended downhill stretches.  
This will relieve the load on the brakes.  
WARNING  
Use of the speed limiter in adverse weather conditions is dangerous and can cause accidents and serious injuries or even death.  
● Ensure that your speed is always appropriate for the current visibility, weather and road/traffic conditions. The driver is responsible  
for the vehicle speed at all times.  
● Do not drive at full throttle if this is not necessary.  
● Never use the speed limiter on slippery roads (e.g. as a result of aquaplaning, snow, ice or leaves).  
● In order to avoid unintentional control interventions, switch off the speed limiter when you do not need it.  
Left-hand side of the multifunction steering wheel.  
Switching on  
1. Press the  
2. Press the  
button on the left-hand side of the multifunction steering wheel repeatedly until the speed limiter is selected.  
button on the right-hand side of the multifunction steering wheel or wait for a short time.  
The speed limiter is switched on. The system is not yet active.  
Starting control  
1. While driving, press the  
button.  
The current speed is stored as the maximum speed.  
Adjusting the speed  
You can adjust the stored speed:  
+ 1 km/h (1 mph):  
Gently press the button.  
- 1 km/h (1 mph):  
Gently press the button.  
+ 10 km/h (5 mph):  
Press the button hard or swipe over the button from bottom to top. The first time it is pressed, it jumps to the next higher ten  
(km/h) or five (mph) increment.  
- 10 km/h (5 mph):  
Press the button hard or swipe over the button from top to bottom. The first time it is pressed, it jumps to the next lower ten  
(km/h) or five (mph) increment  
Press and hold the corresponding button to continuously change the stored speed.  
Cancelling system control  
1. Briefly press the  
button.  
The speed remains stored in the memory.  
Resuming control  
1. Press the  
button.  
Speed limiter not available  
Fault or malfunction. The indicator lamp lights up yellow.  
1. Deactivate and reactivate the vehicle’s drive system.  
2. If the problem persists, switch off the speed limiter and go to a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
Control is interrupted automatically  
—ESC is switched off.  
—The brakes have overheated. Allow the brakes to cool down and check their functionality again.  
—If the problem persists, switch off the speed limiter and go to a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
For safety reasons, the speed limiter switches itself off completely only when you release the accelerator once or switch off the system  
manually.  
The predictive speed limiter automatically adapts a maximum speed that you have stored to detected speed limits.  
The predictive speed limiter is an extension of the speed limiter and makes use of Dynamic Road Sign Display and the navigation data  
provided in the Infotainment system.  
The predictive speed limiter is dependent on the vehicle equipment and is not available in all countries.  
WARNING  
The predictive speed limiter is not a substitute for the full attention of the driver and operates only within the limits of the system.  
The predictive speed limiter cannot detect all applicable speed limits and may not react or may react with a delay or in an undesired  
way. If you do not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is responsible for the stored vehicle speed at all  
times.  
● Observe the system limits (→ Speed limiter with predictive control).  
● Ensure that your speed is always appropriate for the current visibility, weather and road/traffic conditions.  
● Keep the navigation data up-to-date.  
● Always observe the maximum speed limit.  
● Please note that the speeds regulated by the system do not necessarily correspond to your driving style.  
Please also observe the safety-relevant information on the speed limiter.  
The system also uses navigation data even if the vehicle does not have a navigation system. Keep the navigation data up-to-  
date (→ Navigation). If you have any questions, please contact a suitably qualified workshop. Volkswagen recommends using  
an authorised Volkswagen repairer.  
In addition to the system limits of the Dynamic Road Sign Display, the predictive speed limiter has the following additional, system-  
related limits:  
—The predictive speed limiter detects only road signs that show a speed limit.  
—Road signs that indicate a speed limit indirectly, e.g. place-name signs, will be detected only on the basis of the navigation data.  
—If a speed limit is announced on the basis of the navigation data but is not detected by the Dynamic Road Sign Display function, the  
announced speed will be reset to the last-stored speed.  
—The predictive speed limiter is not available for detected speed limits below around 30 km/h (around 20 mph). A corresponding text  
message is shown on the instrument cluster display in this case.  
Joining and leaving motorways  
—When you join a motorway, the recommended speed or the maximum permitted speed will automatically be stored as the speed,  
depending on country.  
—The predictive speed limiter will be deactivated when you leave a motorway.  
Function limitations  
In the following situations, it is possible that the predictive speed limiter will not change the stored speed or will change it with a delay  
or in an unexpected way:  
—There is a fault in the Dynamic Road Sign Display system.  
—The navigation data is out-of-date.  
—You are driving without route guidance.  
—You leave the route calculated by the navigation system.  
—The vehicle position cannot be determined correctly due to imprecise GPS data.  
1. Open the Assist systems menu in the Infotainment system.  
2. Select the speed limiter.  
3. Switch on the reaction to permitted speeds.  
4. Switch on the speed limiter and start control (→ Speed limiter).  
Displays  
The system has detected a speed limit on the route.  
The system has stored the detected speed limit and performs control interventions accordingly.  
Cancelling speed adaptation  
If you do not want to adopt an announced speed, you can cancel speed adaptation:  
—Press the  
button.  
if the announced speed is lower than the currently saved speed, release the accelerator twice and press again.  
The last-stored speed is resumed again.  
— Press the  
The current speed is adopted.  
—Press the button.  
button.  
System control is interrupted.  
Prioritising speed adaptation  
As soon as a higher speed than the currently stored speed is announced in the instrument cluster display, you can prioritise speed  
adaptation:  
1. Press the button or swipe over the button from bottom to top.  
release the accelerator twice and then press it again.  
Adjusting the announced speed  
+ 1 km/h (1 mph):  
Gently press the button.  
- 1 km/h (1 mph):  
Gently press the button.  
+ 10 km/h (5 mph):  
Press the button hard or swipe over the button from bottom to top. The first time it is pressed, it jumps to the next higher ten  
(km/h) or five (mph) increment.  
- 10 km/h (5 mph):  
Press the button hard or swipe over the button from top to bottom. The first time it is pressed, it jumps to the next lower ten  
(km/h) or five (mph) increment  
If you adjust the announced speed excessively, predictive control will be terminated.  
If a speed limit is detected, the predictive speed limiter will adjust the stored speed even if the speed limiter is not regulating.  
If the current speed significantly exceeds a speed limit detected by the Dynamic Road Sign Display function, a warning will  
appear on the instrument cluster display.  
A message is displayed that the predictive speed limiter is currently not available or is not available in  
your country  
1. If this message is displayed for an extended period and the predictive speed limiter is available in your country, go to a suitably  
qualified workshop. Volkswagen recommends using a Volkswagen dealership.  
Depending on the malfunction, additional information may be displayed in the vehicle status (→ Digital instrument cluster  
(Pro)).  

Related Topics

Functions of the electric drive
Information on steering
Information on the pedals
Information on the brakes
Electronic immobiliser
Switching the ignition on and off
Activating the vehicle?s drive system
Electronic engine sound
Leaving the vehicle when the vehicle?s drive system is active
Deactivating the vehicle?s drive system
Driving mode selector
Crawling function
Information on brake energy recuperation
Information on brake support systems
Driving profile selection
General driving tips
Driving economically
Driving a loaded vehicle
Driving with an open boot lid
Driving through water on roads
Using the vehicle in other countries and continents
Driver assist systems - Introduction
Cruise control system
Speed limiter
Predictive speed limiter

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