Get Electric drive Guide for Volkswagen ID.7 4 Door First Generation (2023-2025)

Cooling mode

or the heater cannot be switched on or operation is restricted

Cooling mode

begins to function as soon as the driver seat is occupied.

Operation of cooling mode , the heater and the defrost function may be restricted if the high-voltage battery is

very hot, in extreme outside temperatures and if the charge level of the high-voltage battery is too low.

—Switch on the blower.

—Charge the high-voltage battery sufficiently.

—Check the fuse of the air conditioning system .

—Replace enhanced air filter with activated carbon .

—If the fault persists, go to a correspondingly qualified workshop. Volkswagen recommends using a Volkswagen

dealership.

NOTICE

If the air conditioning system is not working and is nevertheless still operated, this can cause secondary damage.

● If the air conditioning system does not cool or heat the air, switch it off immediately.

● Have the air conditioning system checked by a correspondingly qualified workshop. Volkswagen recommends

using a Volkswagen dealership.

Condensation on the windows

Condensation may form on the windows if they are colder than the ambient temperature and the air is humid. Cold

air can absorb less moisture than warm air, which is why condensation frequently forms on windows in cold weather.

1. In order to improve the heating and cooling output, keep the air intake in front of the windscreen free of ice,

snow and leaves (→ Vehicle care).

2. Keep the air slots in the rear area of the luggage compartment clear so that air can flow through the vehicle

from the front to the rear.

3. Switch on the defrost function (→ Defrost function).

The wrong unit of temperature has been set

You can change the unit of temperature for all temperature displays in the vehicle using the Infotainment system.

1. Tap the menu button

.

2. Open the Settings menu.

3. Select the Units menu option.

Water or water vapour under the vehicle

If the humidity and temperature outside the vehicle are high, condensation can drip off the evaporator in the cooling

system and form a pool underneath the vehicle. This is normal and does not indicate a leak.

If the outside humidity is high and the ambient temperature is low, condensation may evaporate from the stationary

air conditioning when it is running. If this is the case, steam may appear underneath the vehicle. This is not a sign

that the vehicle is damaged.

The stationary air conditioning cannot be switched on

The high-voltage battery will be discharged if the stationary air conditioning runs several times for an extended

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period when the charging connector is not plugged in. The stationary air conditioning will not start if the charge level

of the high-voltage battery is insufficient.

Noise when the stationary air conditioning is switched on

Operating noises when the stationary air conditioning is switched on are normal and not a sign of a malfunction.

Air conditioning block for the rear seats cannot be operated

The rear air conditioning block cannot be operated if is switched on (→ Temperature adjustment of the air

conditioning system).

Touch panels react differently than expected

Moisture, dirt and grease can impede the functioning of the touch panels.

1. Always keep touch panels clean and dry.

Functions of the electric drive

Power output of the electric drive

The maximum torque of the electric drive is available immediately when you depress the accelerator pedal.

Brake energy recuperation

When the vehicle brakes, electrical energy is generated by the electric drive and then stored in the high-voltage

battery (→ Brake energy recuperation). This will also occur to a certain extent when the vehicle is rolling to stop

when in overrun mode or travelling downhill.

The higher the charge level of the high-voltage battery, the lower the recuperation and thus the engine braking effect

effected. No brake energy recuperation occurs and therefore no engine braking effect is available once the high-

voltage battery is fully charged →

.

Brake energy recuperation can be displayed in the instrument cluster or on the Infotainment system screen (→ Power

display).

Crawling function

The crawling function allows you to drive forwards or backwards slowly at a speed of around 5 km/h(around 3 mph)

without pressing the accelerator.

The crawling function is automatically active:

—If the vehicle’s drive system is activated and a position is selected.

Or: if reverse gear is switched on.

The crawling function is deactivated:

—if the driving mode selector is in position .

Or: if the electronic parking brake is switched on.

WARNING

An electric vehicle generates only very low levels of noise when stationary, driving or during operation. Other road

users, e.g. pedestrians and children, may therefore not hear the vehicle or hear it only with difficulty when driving in

traffic-calmed zones or when manoeuvring or reversing. This can result in serious injury and accidents.

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● Always remember that other road users may not hear the vehicle noise.

WARNING

The vehicle can move unintentionally if a gear selector position is engaged. This can lead to accidents and serious

injuries.

● Hold the vehicle by the foot brake if the vehicle’s drive system is activated and the position or reverse gear is

engaged.

WARNING

The higher the charge level of the high-voltage battery, the lower the engine braking effect from recuperation. This

may mean that no engine braking effect is generated at all, and the braking behaviour can change as a result. This

can cause serious injuries.

● Reduce your speed before driving down a long, steep gradient.

● Slow the vehicle using the vehicle brake when driving down a long, steep gradient.

Information on steering

The steering should be locked every time you leave the vehicle to make it more difficult for the vehicle to be stolen.

The steering

The power steering provided by the electromechanical steering system automatically adjusts to the vehicle speed,

steering torque and steering angle of the wheels. The electromechanical steering functions only when the vehicle’s

drive system is activated.

You will need considerably more strength than normal to steer the vehicle if the power steering is reduced or has

failed completely.

Electronic steering lock

The steering column is locked electronically:

1. Stop the vehicle.

2. Switch on the electronic parking brake.

3. Leave the vehicle.

Counter steering assistance

Counter steering assistance provides the driver with steering assistance in some critical driving situations. In

combination with the ESC

, additional steering power helps the driver when counter steering→

.

WARNING

The power steering only functions when the vehicle's drive system is activated. If the power steering is not working,

the steerability of the vehicle will be significantly reduced due to a stiff steering wheel. This can lead to a loss of

control over the vehicle, accidents and serious or fatal injuries.

● Never allow the vehicle to roll when the vehicle’s drive system is deactivated.

WARNING

The counter steering assistance cannot replace the driver’s attention and operates only within the limits of the

system. Uncontrolled vehicle movements can occur in critical driving situations in spite of the counter steering

assistance. If you do not pay due attention, there is a risk of accidents and serious or even fatal injuries.

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● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all

driving tasks.

● Please note that the vehicle is not steered by the counter steering assistance.

● Ensure that your speed and driving style are always appropriate for the current visibility, weather and road/traffic

conditions.

Troubleshooting

Steering fault

The warning lamp lights up or flashes red.

There is a fault in the electromechanical steering or electronic steering lock.

Do not drive on!

1. Seek expert assistance.

—If the warning lamp lights up red, the steering may be stiff because the electromechanical steering has failed.

—The vehicle should not be towed away on its own four wheels.

Steering fault

The indicator lamp lights up or flashes yellow.

The steering is harder or more sensitive than usual.

The indicator lamp lights up continuously:

1. Activate the vehicle’s drive system again and drive a short distance slowly.

2. If the warning lamp stays lit, the system should be checked by a suitably qualified workshop. Volkswagen

recommends using a Volkswagen dealership.

The indicator lamp flashes:

1. Turn the steering wheel back and forth.

2. Switch the ignition off and then on again.

3. Observe any messages on theID. Display.

4. Do not continue your journey if the indicator lamp still flashes after the ignition is switched on. Seek expert

assistance.

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Information on the pedals

Fig. 1 In the footwell: pedals.

1

2

Accelerator

Brake pedal

WARNING

Objects in the driver footwell can hinder pedal operation. This can lead to loss of control of the vehicle and increase

the risk of serious or fatal injuries.

● Make sure that all pedals can always be operated without any hindrance.

● The floor mats must always be properly secured in the footwell.

● No additional floor mats or other floor coverings should be placed over the fitted floor mat.

● Make sure that no objects can enter the driver footwell while the vehicle is in motion.

● If there are any objects in the footwell, remove them when the vehicle is parked.

● Always wear shoes that provide good grip for your feet when using the pedals.

WARNING

Lack of attention when driving in traffic can cause accidents and serious or fatal injuries.

● Always observe the current traffic regulations and speed limits and think ahead when driving.

● When travelling long distances, stop and take a break regularly – at least every 2 hours.

WARNING

Alcohol, drugs, medication and narcotics can severely impair perception, reaction times and driving safety. This

could cause you to lose control of the vehicle. This can cause accidents and serious or fatal injuries.

● Do not drive under the influence of alcohol, drugs, medicines and narcotics.

WARNING

If a brake circuit fails, a larger brake pedal travel will be necessary in order to stop the vehicle. A longer braking

distance can result in accidents and serious or fatal injuries.

● Continue pressing the brake pedal and press the pedal with more force than usual if the braking power is reduced.

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Information on the brakes

Running in brake pads

New brake pads cannot generate the full braking effect during around the first 200 to 300 km(around 100 bis

200 miles) and must first be run in→ . However, you can compensate for the slightly reduced braking force by

applying more pressure to the brake pedal. During the run-in period, the braking distance is longer when the brakes

are depressed fully or during emergency braking than with brake pads that have been fully run in. In the run-in

period, the brakes should not be depressed fully and situations should be avoided that create a heavy load on the

brakes, e.g. when driving up close to the vehicle ahead.

Brake pad wear

The wear of the brake pads depends to a great extent on the conditions under which the vehicle is operated and the

way in which the vehicle is driven. If the vehicle is used for regular urban trips or short journeys and is driven with a

sporty driving style, the brake pads must be regularly checked by a correspondingly qualified workshop. Volkswagen

recommends using a Volkswagen dealership.

External influences on the brakes

When driving with wet brakes, for example after driving through water, after heavy rainfall or after washing the

vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly iced up (in winter). The brakes

must be “dried” as quickly as possible by careful braking at higher speed. The braking force must be higher than can

be decelerated by recuperation in order to apply the brake pads. Engage position when performing these braking

operations so that recuperation is not used for braking. Please ensure that no other vehicles and no road users are

put at risk as a result of this action →

.

Any salt layer accumulating on the discs and pads will delay the braking effect and increase the braking distance. If

the brakes on the vehicle have not been applied for a long time on roads that have been gritted with salt, the layer of

salt must be reduced through careful braking → . The braking force must be stronger than that which recuperation

can retard in order to grind off the salt layer by applying the brake pads. Engage position when performing these

braking operations so that recuperation is not used for braking. Please ensure that no other vehicles and no road

users are put at risk as a result of this action →

.

Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of inactivity, low mileage

and low load levels. If the brake pads have been hardly used or if they are corroded, Volkswagen recommends that

the brake discs and brake pads be cleaned by braking strongly several times from high speed. Engage position

when performing these braking operations so that recuperation is not used for braking. Please ensure that no other

vehicles and no road users are put at risk as a result of this action →

.

WARNING

Driving with worn brake pads or a faulty brake system can lead to loss of control of the vehicle, accidents and

serious or fatal injuries.

● If you have reason to believe that the brake pads are worn or the brake system is faulty, go to a suitably qualified

workshop immediately and have the brake system checked and have any worn brake pads replaced. Volkswagen

recommends using a Volkswagen dealership.

WARNING

New brake pads cannot generate the full braking effect during around the first 300 km(around 200 miles) and must

first be bedded in. An insufficient braking effect can increase the risk of accidents. This can cause severe or fatal

injuries.

● Increase the pressure on the brake pedal if you notice that the braking effect is reduced.

● Drive with particular care with new brake pads to reduce the risk of accidents, serious injuries and loss of control

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of the vehicle.

● Never drive too close to other vehicles when running in new brake pads, and never create a driving situation that

will place a heavy load on the brakes.

WARNING

Constant braking will cause the brakes to overheat. This can significantly reduce the braking performance, increase

the braking distance and, in certain circumstances, cause the brake system to fail completely. This can cause you to

lose control of the vehicle and can lead to accidents and serious or fatal injuries.

● Never “ride” the brake pedal or depress the brake pedal too often and for too long.

WARNING

When driving downhill, the brakes are placed under particular strain and become hot very quickly. Overheated

brakes reduce the braking effect and considerably increase the braking distance. This can cause you to lose control

of the vehicle and can lead to accidents and serious or fatal injuries.

● Reduce your speed before driving down a long, steep gradient and select a higher energy recovery level. This will

make use of the electric drive braking effect and relieve the load on the brakes.

● Before starting your journey, make sure that the air supply to the brakes is not covered, e.g. by non-standard or

damaged front spoilers.

WARNING

Wet brakes or brakes coated with ice or road salt react more slowly and require longer braking distances. This can

cause you to lose control of the vehicle and can lead to accidents and serious or fatal injuries.

● Carefully test the brakes.

● Carry out a few careful braking operations to dry the brakes and clean off any coating of ice and salt when

visibility, weather, road and traffic conditions permit.

Regularly perform a visual check of the thickness of the front brake pads through the openings in the rims or

from the underside of the vehicle. If necessary, remove the wheels to carry out a comprehensive check.

Volkswagen recommends using a Volkswagen dealership.

When the front brake pads are checked, the brake pads in the drum brakes on the rear axle should also be

checked at the same time. This check is performed though an inspection hole on the rear of the drum. A

sealing plug must be removed for this purpose. Volkswagen recommends using a Volkswagen dealership.

Troubleshooting

Brake system fault

The warning lamp lights up red. A text message may also be displayed.

1.

Do not drive on! Seek expert assistance immediately.

Brake pad wear indicator

The indicator lamp lights up yellow. The brake pads are worn.

1. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen

recommends using a Volkswagen dealership.

2. All brake pads should be checked and renewed as necessary.

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and

Brakes are too hot

The indicator lamp lights up yellow.

An acoustic signal may also be given. A text notification may also be shown on the instrument cluster display.

1. Stop at the next opportunity.

2. Keep the vehicle stopped with the electronic parking brake switched on and ignition switched on until a further

text message appears.

3. Then go to a suitably qualified workshop and have the system checked. Volkswagen recommends using a

Volkswagen dealership.

Unusual noises when braking

If you hear scratching or squeaking noises each time you brake, this is an indication that your brake pads on the front

and rear axle are worn.

1. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen

recommends using a Volkswagen dealership.

2. All brake pads should be checked and renewed as necessary.

If the braking performance of the vehicle changes

If the brake pads are worn or if you establish that the vehicle is no longer braking in the usual way, for example, a

sudden lengthening of the stopping distance:

1. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen

recommends using a Volkswagen dealership.

2. All brake pads should be checked and renewed as necessary.

Electronic immobiliser

The immobiliser helps to prevent the vehicle’s drive system from being activated and driven with an unauthorised

vehicle key.

Vehicles with starter button

The vehicle key contains a chip that automatically deactivates the immobiliser when a valid vehicle key is located in

the vehicle interior.

The electronic immobiliser is automatically activated as soon as the ignition is switched off (→ Starter button).

The vehicle’s drive system can be activated only when a Volkswagen Genuine vehicle key with the correct

code is used. Coded vehicle keys are available from a Volkswagen dealership.

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Switching the ignition on and off

Some vehicle functions are already activated when the driver approaches the vehicle with the vehicle key.

Switching on the ignition

Fig. 1 On the right of the steering column: starter button.

1. Press the starter button once→ Fig. 1.

Or: depress the brake pedal.

The ignition can be switched on and the vehicle’s drive system activated only if there is a valid vehicle key in

the vehicle.

Switching off the ignition

1. Press the starter button once when the ignition is active and the vehicle is stationary.

Or: leave the vehicle when the vehicle is stationary and the electronic parking brake is switched on.

The ignition will also be switched off if the brake is not pressed when the vehicle is stopped and the driver opens the

belt buckle of the driver seat when the electronic parking brake is switched on.

Automatic ignition switch-off

If the ignition is switched on and the driver moves away from the vehicle carrying the vehicle key, the ignition

switches off automatically after a short time .

If no valid vehicle key is detected in the vehicle interior after the ignition is switched off, it is no longer possible to

activate the vehicle’s drive system without a valid vehicle key. A corresponding message is shown on the ID. Display.

If the bonnet is opened when the ignition is switched on, the ignition will not be switched off automatically.

WARNING

If the driving mode selector is operated when the ignition is switched on, the vehicle’s drive system will be

activated immediately under certain conditions. This can lead to unintentional vehicle movements and cause serious

injuries.

● Do not operate the driving mode selector when switching on the ignition if you do not want to activate the

vehicle’s drive system.

WARNING

If the vehicle key is left unattended in the vehicle, children or unauthorised persons could lock the doors and the

boot lid, activate the vehicle’s drive system or switch on the ignition and thus operate electrical equipment, such as

the electric windows. This can result in accidents and serious or even fatal injuries.

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● Take all vehicle keys with you every time you leave the vehicle.

WARNING

If children, people requiring assistance or animals are left unattended in the vehicle, they could accidentally set the

vehicle in motion or be exposed to very high or low temperatures. There is a risk of accidents and serious or fatal

injuries.

● Never leave children, people requiring assistance or animals unattended in the vehicle.

Activating the vehicle’s drive system

Prerequisites for activating the vehicle’s drive system

The vehicle’s drive system can be activated when the following conditions are fulfilled:

✓ The high-voltage battery is sufficiently charged.

✓ There is no charging cable connected.

✓ The temperature of the high-voltage battery is within the operating range.

✓ There is a valid vehicle key in the vehicle.

Activating the vehicle’s drive system

1. With the brake pedal depressed, select the position or .

The

indicator lamp lights up in the instrument cluster display and an acoustic signal sounds.

2. Repeat the procedure if the vehicle’s drive system cannot be activated. If necessary, perform an emergency

start.

WARNING

An electric vehicle generates only very low levels of noise when stationary, driving or during operation. Other road

users, e.g. pedestrians and children, may therefore not hear the vehicle or hear it only with difficulty when driving in

traffic-calmed zones or when manoeuvring or reversing. This can result in serious injury and accidents.

● Always remember that other road users may not hear the vehicle noise.

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Electronic engine sound

The electronic engine sound is a sound that warns other road users about approaching electric vehicles.

The electronic engine sound is switched on when the vehicle’s drive system is activated.

When driving quickly, the electronic engine sound is gradually faded out.

WARNING

The volume and audibility of the electronic engine sound may be restricted by snow or heavy soiling in the area of

the front grille. If the vehicle cannot be heard by other road users, this can lead to accidents and serious injuries.

● Before the start of every journey, check the area of the front grille for heavy soiling and clean it if necessary.

● You should always expect that the vehicle will not be heard by other road users.

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Leaving the vehicle when the vehicle’s drive system is active

If the vehicle is left after stopping with the vehicle’s drive system activated and a position selected, the ignition and

drive will switch off automatically under certain conditions (→ Starter button).

This protects the vehicle from unauthorised use.

The vehicle must be secured to prevent it from rolling away before leaving the vehicle .

If you subsequently want to continue driving, the ignition must be switched back on again, for example by pressing

the brake pedal, and reactivating the vehicle’s drive system. Observe any information shown on the ID. Display.

WARNING

An unattended vehicle that is ready to drive can move unintentionally. This can lead to accidents and serious

injuries.

● Never leave the vehicle unattended when the vehicle’s drive system is active.

● Before leaving the vehicle, always ensure that the electronic parking brake is switched on.

● When leaving the vehicle always ensure that all doors, windows, the boot lid and bonnet are completely closed

and locked.

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Troubleshooting

No valid vehicle key recognised

Fig. 1 In the centre console: emergency start function.

A corresponding display is shown on theID. Display.

If the button cell in the vehicle key is weak or discharged, it is possible that the vehicle key will not be recognised.

In this case it is necessary to perform an emergency start:

1. Place the vehicle key in the drink holder or stowage compartment in the centre console→ Fig. 1 (arrow).

2. Depress the brake pedal or press the starter button. The ignition is switched on.

The vehicle’s drive system cannot be activated

A corresponding message will be displayed on theID. Display if an unauthorised vehicle key is used or there is a

system fault.

1. Use an authorised vehicle key.

2. If the fault persists, seek expert assistance.

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Deactivating the vehicle’s drive system

The actions should only be carried out in the specified order:

1. Bring the vehicle to a stop.

2. Park the vehicle.

3. Switch on the electronic parking brake.

4. Observe information on theID. Display.

WARNING

An unattended vehicle that is ready to drive can move unintentionally. This can lead to accidents and serious

injuries.

● Never leave the vehicle unattended when the vehicle’s drive system is active.

● Before leaving the vehicle, always ensure that the electronic parking brake is switched on.

● When leaving the vehicle always ensure that all doors, windows, the boot lid and bonnet are completely closed

and locked.

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Troubleshooting

The vehicle’s drive system cannot be deactivated

The vehicle’s drive system cannot be deactivated.

In this case it is necessary to perform an emergency switch-off procedure:

1. Bring the vehicle to a stop.

2. Press the starter button twice within a few seconds or press and hold once.

The vehicle’s drive system is deactivated and the ignition is switched off.

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Driving mode selector

The selected position is shown in theID. Display and on the driving mode selector when the ignition is switched on.

Selecting a position

Fig. 1 On the right of the steering column: driving mode

selector.

To change from neutral position to a gear position, carry out the following:

1. Switch on the ignition.

2. Depress the brake pedal.

3. Turn the driving mode selector in the desired direction→ Fig. 1.

Switching high brake energy recuperation on and off

Carry out the following actions to activate high brake energy recuperation :

1. Turn the driving mode selector forward once from the position → Fig. 1.

The driving mode selector always moves back to its original position when released.

2. Turn the driving mode selector in forward direction again to change to the position.

Description of positions

Continuous position for forward driving – the electric drive is in normal mode.

Brake energy recuperation takes place automatically if Eco Assistance is activated (→ Eco assistance).

High brake energy recuperation in overrun (→ Brake energy recuperation).

The electric drive is in the neutral position. No force is transmitted to the wheels and the braking effect of the

electric drive is not available.

Reverse gear is selected. Select only when the vehicle is stationary.

The drive wheels are locked mechanically. Switch on only when the vehicle is stationary .

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Driving down hills

Brake energy recuperation should be used if possible when driving down hills (→ Brake energy recuperation).

Stopping and pulling away on uphill gradients

If you wish to stop the vehicle or pull away when driving uphill you should use the Auto Hold function (→ Auto Hold

function).

When you stop the vehicle on an uphill gradient with a selected position, the vehicle must always be prevented from

rolling by depressing the brake pedal or by applying the electronic parking brake. Release the brake pedal only when

you pull away.

Crawling function

If a gear has been selected and the brake pedal is released, the vehicle will start moving at a low speed. This allows

the vehicle to move off more slowly and precisely through controlled application of the brakes, for example when

manoeuvring. The set driving speed depends on the gradient and vehicle load.

If the Auto Hold function is active, the crawling function is activated only when the accelerator is pressed.

WARNING

Selecting the wrong position can cause you to lose control of the vehicle, which can lead to accidents and serious

injuries.

● Never depress the accelerator when selecting a position.

WARNING

Fast acceleration or switching offTCS

can lead to a loss of traction and skidding on slippery roads (e.g. in wet or icy conditions)or on dirty road surfaces.

This can cause you to lose control of the vehicle and lead to accidents and serious or fatal injuries.

● Use the kickdown function or fast acceleration only if visibility, weather, road and traffic conditions permit, and

other road users are not put at risk due to the acceleration and the driving style.

● Always adapt your driving style to the traffic.

WARNING

If the vehicle is left unattended with the vehicle’s drive system is active, it may lead to accidents and serious

injuries.

● Never leave the vehicle unattended when the vehicle’s drive system is active.

● Always switch off the ignition.

● When you park or leave the vehicle, always ensure that the electronic parking brake is switched on.

● When leaving the vehicle always ensure that all doors, windows, the boot lid and bonnet are completely closed

and locked.

● Hold the vehicle by the foot brake if the vehicle’s drive system is activated and the position or is engaged.

● Never select reverse gear when the vehicle is in motion.

NOTICE

Incorrect handling of the electric drive can result in increased wear or damage.

● Allow the vehicle to roll in position only in exceptional cases (→ Information on the brakes).

● If you stop the vehicle on an incline while a position is selected, do not attempt to stop it from rolling back by

depressing the accelerator but press the brake pedal.

Troubleshooting

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Electric drive overheated

The warning lamp lights up red.

The electric drive is overheated.

A corresponding text message is shown on theID. Display.

Do not drive on!

1. Stop the vehicle as soon as it is safe and possible to do so and park in the open air.

2. Deactivate the vehicle’s drive system.

Do not add coolant.

3. Seek expert assistance.

and

No brake energy recuperation possible

The indicator lamps light up yellow.

Fault in brake energy recuperation.

The range can be limited.

1. In this case, go to a correspondingly qualified workshop and have the system checked. Volkswagen

recommends using a Volkswagen dealership.

NOTICE

The electric drive will be damaged if you allow the vehicle to roll for an extended period or at high speed with the

ignition switched off, the electric drive switched off or discharged 12-volt vehicle battery.

● Please note that the vehicle can be towed only under certain conditions (→ Towing).

Only manoeuvring possible

The indicator lamp lights up red.

A text message is displayed in the instrument cluster and an acoustic warning sounds.

The temperature or charge level of the high-voltage battery is too low and the drive power is reduced.

Convenience functions of the air conditioning are restricted.

If the indicator lamp appears while driving, the vehicle is about to break down in traffic:

1. If possible, drive the vehicle directly to the charging station while at the same time observing the behaviour of

the power display in the instrument cluster.

2. If the vehicle cannot be driven to the charging station, park the vehicle in a safe place.

3. Seek expert assistance in order to charge the vehicle away from a charging station.

The vehicle can be emergency-started twice when the charge level of the high-voltage battery is very low.

If the indicator lamp appears when the ignition is switched on, the vehicle can be driven for a short distance at a

speed of around 7 km/h (around 4 mph):

1. Charge the high-voltage battery when the charge level is low.

The indicator lamp will go out when the power is increased again.

For journeys at low outside temperatures, Volkswagen recommends preconditioning the vehicle beforehand

while stationary. The high-voltage battery is then also heated and the available power is increased.

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Power restricted

The indicator lamp lights up yellow.

A text message is displayed in the instrument cluster and an acoustic warning sounds.

The power is significantly reduced and may decrease further.

Convenience functions of the air conditioning are restricted.

1. Charge the high-voltage battery when the charge level is low.

At very cold or hot outside temperatures, the high-voltage battery is heated or cooled respectively during driving.

The vehicle power will increase again after some time.

Observe the behaviour of the power display in the instrument cluster.

The indicator lamp will go out when the power is increased again.

Electronic engine sound is not working

The indicator lamp lights up and an acoustic signal sounds.

A corresponding text message is displayed on theID. Display.

1. In this case, go to a correspondingly qualified workshop and have the system checked. Volkswagen

recommends using a Volkswagen dealership.

You can continue to drive.

Information on brake energy recuperation

When the vehicle is braked, and when the vehicle is in overrun mode or driving downhill, electrical energy is

generated via the electric drive and stored in the high-voltage battery. The electric drive then acts as a generator

and creates an engine braking effect. This procedure is known as brake energy recuperation.

The extent of the engine braking effect varies depending on the gear selector position.

If there is a high level of brake energy recuperation, the brake lights on the vehicle can also light up. The higher the

charge level of the high-voltage battery, the lower the recuperation and thus the engine braking effect effected. No

brake energy recuperation occurs and therefore no engine braking effect occurs when the high-voltage battery is

completely charged. If the vehicle detects that the road conditions do not allow the wheels to reliably contact the

road surface, recuperation and thus the engine braking effect will be reduce automatically. The power display

provides information about the availability of brake energy recuperation and the engine braking effect.

The vehicle performs brake energy recuperation in different ways depending on the selected position and on the

settings for Eco Assistance (→ Eco assistance).

Position is engaged and Eco Assistance is deactivated: no brake energy recuperation.

Position is engaged and Eco Assistance is activated: automatic brake energy recuperation. The energy recovery level

is selected automatically depending on the navigation data and traffic situation.

Position engaged: high brake energy recuperation

The vehicle also performs recuperation when the brake pedal is pressed.

Driving down hills

When driving down hills, you should drive in gear selector position if possible.

Never allow the vehicle to roll down mountains or hills in the neutral position .

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WARNING

High brake energy recuperation can cause loss of traction and skidding, particularly on slippery roads. This can

cause you to lose control of the vehicle and lead to accidents and serious or fatal injuries.

● Activate continuous high brake energy recuperation only if permitted by visibility, weather, road and traffic

conditions, and if other road users are not put at risk due to the deceleration behaviour of the vehicle and the

driving style.

WARNING

The higher the charge level of the high-voltage battery, the lower the engine braking effect, to the point where no

engine braking effect may be generated at all. This can change the vehicle handling, which may lead to accidents

and serious or fatal injuries.

● Never fully charge the high-voltage battery at high altitudes, such as at the top of a pass, in order to permit use of

a braking effect by means of recuperation when driving downhill.

● Reduce your speed before driving down a steep gradient.

● Slow the vehicle using the vehicle brake when driving down a steep gradient.

● Please note that the load on the vehicle brakes is higher if there is no engine braking effect.

Introduction to the topic

By selecting different driving profiles, the driver can adapt the characteristics of the vehicle systems to the current

driving situation, the desired ride comfort and an economical driving style. The adaptable vehicle systems include

the chassis, steering, drive and the air conditioning system.

Different driving profiles are available, depending on the vehicle equipment level. The effect on the vehicle systems in

the individual driving profiles depends on the vehicle equipment level.

Vehicles with adaptive chassis control (DCC)

The adaptive chassis control (DCC

) continuously adjusts the chassis damping to the current road surface and driving situation while the vehicle is in

motion. The DCC takes the chassis tuning of the selected driving profile into consideration

Presentation mode

If the driving profile is changed or the slider is moved in theIndividual driving profile when the vehicle is stationary

with the ignition switched on, the adaptive chassis control will be activated for around 30 seconds. Within this time,

the adaptive chassis control can be tested in the different settings.

1. Switch on the ignition.

2. Select driving profile.

Or: move the slider in theIndividual driving profile.

3. Move the vehicle at the luggage compartment load sill or roof side member→

NOTICE

.

The vehicle can be damaged if pressure is exerted on the vehicle body in an inappropriate way, e.g. by pressing on

the wing, bonnet or roof.

● Press only from above onto the luggage compartment load sill or from the side against the roof side member.

Some settings can be stored in the personalised user accounts and therefore change when the user account

changes.

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Selecting a driving profile

The driving profile can be selected when the ignition is switched on and when the vehicle is stationary or while

driving.

WARNING

Selecting a driving profile while the vehicle is in motion can distract you from the road. This can cause accidents and

serious or fatal injuries.

● Drive with your full attention and with responsibility.

If you have selected a driving profile while driving, the vehicle systems will be switched immediately to the new

driving profile except for Drive.

1. To activate the newly selected driving profile for theDrive system also, take your foot off the accelerator as

soon as permitted by the traffic situation.

Selecting the driving profile via the Infotainment system

1. Tap the

function button on the Infotainment system.

2. Set preferred driving profile.

Adapting the Individual driving profile

The settings for various vehicle systems can be adjusted in theIndividual driving profile:

1. Select the Individual driving profile.

2. Tap

on the function button.

3. Adjust the vehicle systems.

Displaying information on the driving profile

1. To display further information on the selected driving profile, tap in the Infotainment system.

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Characteristics of the driving profiles

The Eco driving profile switches the vehicle into economical mode and helps you to drive the vehicle in an

energy-efficient manner.

The Comfort driving profile corresponds to the basic setting of the vehicle systems and leads to a comfort-

oriented vehicle setup. It is suitable for everyday use, for example.

The Sport driving profile gives you a sporty driving feeling.

You can use the Individual driving profile to tailor individual vehicle systems to suit your personal requirements.

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Standard behaviour of the driving profiles and vehicle systems

The Comfort driving profile corresponds to the basic settings of the vehicle systems when the ignition is switched on.

Behaviour of the driving profiles when the ignition is switched off and on

The settings are reset to theComfort driving profile when the ignition is switched off and then back on again.

The desired driving profile can be activated again:

1. Activate the driving profile by means of the message on the Infotainment system (→ Entry menu).

Or: select the desired driving profile again by means of the driving profile selection.

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Troubleshooting

Fault in the adaptive chassis control (DCC)

The indicator lamp lights up yellow.

The message Fault: damper may be displayed on the instrument cluster display.

1. In this case, go to a correspondingly qualified workshop and have the system checked. Volkswagen

recommends using a Volkswagen dealership.

The driving profiles or vehicle systems do not behave as expected.

1. Note the standard behaviour of the driving profiles and vehicle systems (→ Driving profile selection).

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Electric drive for Your Volkswagen ID.7 4 Door First Generation (2023-2025)

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