Cooling mode
or the heater cannot be switched on or operation is restricted
Cooling mode
begins to function as soon as the driver seat is occupied.
Operation of cooling mode , the heater and the defrost function may be restricted if the high-voltage battery is
very hot, in extreme outside temperatures and if the charge level of the high-voltage battery is too low.
—Switch on the blower.
—Charge the high-voltage battery sufficiently.
—Check the fuse of the air conditioning system .
—Replace enhanced air filter with activated carbon .
—If the fault persists, go to a correspondingly qualified workshop. Volkswagen recommends using a Volkswagen
dealership.
NOTICE
If the air conditioning system is not working and is nevertheless still operated, this can cause secondary damage.
● If the air conditioning system does not cool or heat the air, switch it off immediately.
● Have the air conditioning system checked by a correspondingly qualified workshop. Volkswagen recommends
using a Volkswagen dealership.
Condensation on the windows
Condensation may form on the windows if they are colder than the ambient temperature and the air is humid. Cold
air can absorb less moisture than warm air, which is why condensation frequently forms on windows in cold weather.
1. In order to improve the heating and cooling output, keep the air intake in front of the windscreen free of ice,
snow and leaves (→ Vehicle care).
2. Keep the air slots in the rear area of the luggage compartment clear so that air can flow through the vehicle
from the front to the rear.
3. Switch on the defrost function (→ Defrost function).
The wrong unit of temperature has been set
You can change the unit of temperature for all temperature displays in the vehicle using the Infotainment system.
1. Tap the menu button
.
2. Open the Settings menu.
3. Select the Units menu option.
Water or water vapour under the vehicle
If the humidity and temperature outside the vehicle are high, condensation can drip off the evaporator in the cooling
system and form a pool underneath the vehicle. This is normal and does not indicate a leak.
If the outside humidity is high and the ambient temperature is low, condensation may evaporate from the stationary
air conditioning when it is running. If this is the case, steam may appear underneath the vehicle. This is not a sign
that the vehicle is damaged.
The stationary air conditioning cannot be switched on
The high-voltage battery will be discharged if the stationary air conditioning runs several times for an extended
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