Towing -> Installing the front towing eye for Your Volkswagen Jetta 4 Door Sixth Generation (2011-2018)

When not to tow your vehicle  
In the following situations, the vehicle cannot be towed and must be transported on a flatbed truck or  
trailer:  
If transmission fluid has leaked out of the transmission.  
If there is little or no oil in the transmission because of damage to your vehicle, it must be moved  
with the drive wheels off the ground.  
If the front and rear wheels cannot turn.  
When the vehicle battery is dead, because the steering may remain disabled and it may not be  
possible to release the electronic steering column lock.  
If you have to tow an automatic transmission vehicle more than 30 miles (50 km).  
Towing other vehicles  
Obey all legal requirements  
Read and heed all towing information in the owner's manual for the other vehicle.  
A vehicle can be towed only if the electronic steering column lock is released. In case of a power  
loss or malfunctions of the electrical system, the engine may have to be jump-started in order to  
release the electronic steering column lock.  
Installing the front towing eye  
Fig. 181 In the right front bumper: Removing the cover.  
361  
Fig. 182 In the right front bumper: Screwing in the towing eye.  
Please first read and note the introductory information and heed the WARNINGS  
There is a threaded hole for the towing eye in the right front bumper ⇒ꢀfig. 182.  
Always keep the towing eye in the vehicle and stow it securely.  
Read and follow the notes about towing, Tips on towing.  
Installing the front towing eye  
Take the towing eye, the lug wrench, and the screwdriver out of the vehicle tool kit in the luggage  
compartment, Vehicle tool kit.  
Push on the upper part of the cover ⇒ꢀfig. 181 (arrow) so that it pops out.  
Remove the cover and let it hang from the bumper.  
Screw the towing eye counterclockwise into the threaded hole as far as it will go (arrow)  
⇒ꢀfig. 182 ⇒ꢀ . Use the lug wrench to turn and tighten the towing eye.  
When towing is complete, unscrew the towing eye clockwise to remove it.  
Position the upper lip of the cover in the opening in the bumper and carefully push the lower lip  
over the edge of the opening; if necessary press on the lower lip from below.  
Push on the lower part of the cover until the lower lip has locked into place.  
NOTICE  
Always make sure the towing eye is screwed all the way into threaded hole so that it is secure.  
If not, it could be pulled out while your vehicle is being towed.