Driver information -> Service for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Never operate the instrument cluster while driving.  
Only adjust any settings in the instrument cluster or Infotainment system when the vehicle is stationary.  
Service  
Service menu  
Depending on the equipment, settings can be applied in the service menu.  
Opening the Service Menu in the Volkswagen Digital Cockpit Pro  
1. Open the Range information profile.  
2. Press and hold the  
button on the multifunction steering wheel for approximately four seconds.  
3. Navigate in the menu using the buttons on the multi-function steering wheel.  
Opening the Service Menu in the Volkswagen Digital Cockpit Basic  
1. Open the Gear display secondary display.  
2. Press and hold the  
3. Use the and  
or  
button on the multi-function steering wheel for approximately six seconds.  
arrow buttons to navigate the menu.  
Resetting the service interval display  
1. Open the Service menu.  
2. Follow the instructions in the instrument cluster display.  
Resetting the oil change service  
1. Open the Reset oil change service menu.  
2. Follow the instructions in the instrument cluster display.  
Resetting the Trip Odometer on the Volkswagen Digital Cockpit Pro  
1. Open the Reset trip menu.  
2. Follow the instructions in the instrument cluster display.  
Displaying the Engine Code (EC)  
1. Open the Engine code menu.  
The engine code is shown on the instrument cluster display.  
Setting the time  
1. Open the Time menu.  
2. Set the time with the  
and  
arrow buttons.  
Displaying copyright information  
1. Select the Copyright menu to access the copyright information.  
Service interval display  
Displays about service events appear in the instrument cluster display and in the Infotainment system. There are different  
versions of the instrument cluster and Infotainment system; therefore, the appearances of the displays may vary.  
Service appointments at Volkswagen are divided into oil change services and inspections. The service interval display informs  
the driver about the next service appointment which includes an engine oil change and about the next inspection.  
37  
The service intervals are specified for vehicles with the fixed oil change service interval.  
Intervals are determined individually on vehicles with the flexible oil change service interval. Oil change services only need to  
be performed if the vehicle requires it. The specific operating conditions and the personal driving style are also taken into  
consideration. The service early warning message is first displayed 30 days prior to the calculated oil change service due  
date. The displayed remaining distance to be traveled is always rounded to 100 km (miles) and the remaining time is rounded  
to whole days.  
Service notification  
If an oil change service or an inspection service is due in the near future, a service notification will be displayed when the  
ignition is switched on.  
The specified mileage or time is the distance or time until the next service can be completed.  
Service event  
When an oil change service or an inspection service is due, a chime will sound when switching on the ignition and you can  
then see a wrench symbol  
for a few seconds in the Volkswagen Digital Cockpit together with one of the following displays  
Inspection now!  
Oil change now!  
Oil change service and inspection now!  
Checking a service due date in the Infotainment system  
When the ignition is on, the engine is off and the vehicle is stationary, the current service due date can be checked:  
1. Depending on the vehicle equipment, press the  
Vehicle menu.  
button or function key on the Infotainment system and open the  
Or: depending on the vehicle equipment, press the  
button or function key.  
2. Depending on how your vehicle is equipped, open the Settings menu.  
3. Open the Service menu item to display the service information.  
Checking a service due date in the Volkswagen Digital Cockpit  
When the ignition is on, the engine is off and the vehicle is stationary, the current service due date can be checked:  
1. Open the service menu Service menu.  
Resetting the service interval display  
If the service interval display was not reset after the oil change service or inspection service, the display can be reset as  
follows:  
The service interval display can only be reset through the service menu Service menu.  
Do not reset the service interval display between service intervals or incorrect information will be displayed.  
If the oil change service interval was manually reset, the service interval display then also switches to a fixed service interval,  
even on vehicles with the flexible oil change service interval.  
The service message automatically disappears after a few seconds when the engine is running or by pressing the  
button on the windshield wiper lever or the  
button on the multi-function steering wheel.  
If the 12 V vehicle battery in a vehicle with the flexible oil change service interval has been disconnected for an extended  
period, the time for the next oil change service cannot be calculated. Therefore, the service interval displays may show  
incorrect calculations. If this is the case, follow the maximum permissible service intervals.  
38