Infotainment system for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Infotainment system  
First steps  
Introduction  
The functions and settings of the Infotainment system depend on the vehicle equipment and are not available in all countries.  
Prior to the first use  
Before using the Infotainment system for the first time, read the following points to be able to fully use the available functions  
and settings:  
Observe the safety instructions ⇒ Safety instructions.  
Reset the Infotainment system to factory settings ⇒ Operating the Infotainment system.  
Refer to the chapter on vehicle interior maintenance for instructions on cleaning the Infotainment system screen ⇒ Care  
and cleaning of the vehicle interior.  
Find your favorite radio stations, also referred to in the following as "stations", and save them to storage locations to  
quickly access them ⇒ Radio.  
Only use suitable audio sources and data carriers ⇒ Media.  
Use current map data for the navigation system.  
Pair a cell phone in order to use the phone interface to make calls ⇒ Mobile phone interface.  
Register for the mobile online services to use the relevant services ⇒ ®.  
Other applicable documents  
In addition to this manual, please refer to the following documentation when using this Infotainment system and its  
components:  
Supplements to your Owner's Manual.  
Operating instructions for the cell phone or audio sources.  
Operating instructions for external data carriers and players.  
Instructions for retrofitted or additional Infotainment accessories.  
Digital instructions in the Infotainment system, depending on the vehicle equipment and not available in all countries.  
Safety instructions  
Refer to ⇒  
and  
.
Some functions may contain links to websites that are administered by third parties. Volkswagen does not assume ownership  
of third-party sites reached through links and is not responsible for their content.  
Some functions may contain third-party information that originates from third-party providers. Volkswagen is not responsible  
for the accuracy, currentness, and completeness of this non-proprietary information, and for ensuring that the rights of third  
parties are not violated.  
The radio stations and owners of the data carriers and audio sources are responsible for the transmitted content.  
Parking garages, garages, underpasses, tunnels, high buildings, mountains and valleys and any other electrical devices being  
used, e.g. battery chargers, may interfere with the reception of cell phone, GPS and radio signals.  
Foil stickers or stickers with a metal layer placed on the antenna and on the windows can impair radio reception.  
Read and follow the applicable manufacturer's operating instructions when using cell phones, data carriers, external devices,  
and external audio and media sources.  
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WARNING  
The Infotainment system's central processor is networked with the control modules installed in the vehicle. If the central  
processor is incorrectly repaired, removed or reinstalled, there is an increased risk of accident and injury due to the  
control module functioning incorrectly or not functioning at all.  
Never replace the central processor with a used central processor from a scrap vehicle or from recycling.  
Always have the central processor repaired, removed and reinstalled by suitably qualified professionals.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
Reading information on the screen, operating the Infotainment system and connecting, inserting or removing a data  
carrier or audio source while driving can distract from traffic. Displays and information on the screen may be difficult to  
read if the lighting conditions are unfavorable or if the screen is damaged or dirty. This may distract the driver from the  
traffic situation. Driver distraction can cause accidents and injuries.  
Always drive attentively and responsibly.  
WARNING  
Setting the volume too high prevents you from hearing audible signals. Failure to hear audible signals from outside the  
vehicle can lead to accidents.  
Adjust the volume settings in the Infotainment system so that audible signals from outside the vehicle (such as  
sirens on emergency service vehicles) can still be heard.  
WARNING  
Setting the volume too high can cause hearing damage even if you are exposed to a loud volume for only a short time.  
Select a volume that is at a comfortable level for all vehicle occupants.  
Avoid excessive volume levels.  
WARNING  
Sudden volume fluctuations can distract the driver, e.g. when an audio or media source is connected or changed. This  
could cause accidents and injuries.  
Reduce the volume level before changing or connecting an audio or media source, for example.  
WARNING  
The following conditions may restrict, interrupt or prevent emergency calls, phone calls and data transfers:  
The emergency call location is in an area with no cell phone and satellite reception, or insufficient reception.  
You are in a location where there is sufficient mobile phone and satellite reception, but the telecommunications  
provider's mobile communications network is unavailable.  
The vehicle components required for emergency calls, phone calls and data transfers are damaged, do not work or  
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do not have sufficient power.  
The cell phone battery is empty or has an insufficient charge level.  
WARNING  
Radio stations can broadcast messages about disasters and dangers. If messages about disasters or dangers are not  
received or issued, accidents and injuries may occur. It may not be possible to receive or send messages under the  
following conditions:  
The current location is in an area with no cell phone or insufficient radio signal reception.  
In areas with sufficient radio signal reception, where the radio station's frequency bands are malfunctioning or not  
available.  
The speakers and the vehicle components required for radio reception are damaged, do not work or do not have  
sufficient power.  
WARNING  
In some countries and mobile networks, emergency calls can only be made under the following conditions:  
A cell phone with an unlocked SIM card and sufficient calling credit is connected to the vehicle's phone interface.  
Adequate network coverage is available.  
WARNING  
If a cell phone or CB radio is used inside the vehicle without connection to an outside antenna, the limit values for  
electromagnetic radiation inside the vehicle may be exceeded and endanger the health of all vehicle occupants.  
Keep the cell phone antenna at least 20 cm (approximately 8 inches) away from any active medical implants, such  
as pacemakers, because cell phones can impair the function of active medical implants.  
Do not carry a cell phone that is turned on directly above or in the immediate vicinity of any active medical implants,  
for example by keeping a phone in a shirt pocket.  
Immediately switch off cell phones if you suspect they could impair an active medical implant, e.g. pacemaker, or  
other medical device.  
WARNING  
Loose, unsecured or incorrectly mounted cell phones, external devices and accessories can be thrown through the  
vehicle interior in the event of sudden driving or braking maneuvers or a collision. This can cause accidents and serious  
injuries.  
Secure or stow cell phones, external devices and Genuine Volkswagen Accessories safely outside of the airbags'  
deployment zones.  
Always secure or store cell phones, external devices, audio sources and accessories in the dedicated  
compartments and holders in the vehicle so that they cannot be thrown through the vehicle interior and cannot  
impede the driver.  
Never leave heavy, hard or sharp objects in the pockets of clothing.  
Arrange cables for external devices and audio sources so that they are not in the way of the driver.  
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WARNING  
Driving recommendations and traffic signs displayed in the navigation system may differ from the actual traffic situation  
and you must not be tempted to take safety risks.  
Always drive attentively and be ready to intervene at any moment.  
Always bear in mind that traffic signs, signal systems, traffic regulations and local circumstances have priority over  
the driving recommendations and displays in the navigation system.  
Always adapt your speed and driving style to the current visibility, weather, road and traffic conditions.  
NOTICE  
Radiation from cell phones that are switched on can interfere with sensitive technical and medical devices, potentially  
causing malfunctions or damage to the devices.  
Always switch off the cell phone in areas with special regulations relating to or prohibiting the use of cell phones.  
NOTICE  
Setting the volume too high and excessively loud or distorted playback can damage the speakers.  
Select the volume setting so that the speakers are not damaged.  
User information  
Refer to ⇒  
and Safety instructions.  
The Infotainment system requires a few seconds to perform a complete system start, and will not respond to inputs during tha  
time. During the system start, only the Rear Assist camera can be displayed.  
The Infotainment system must start completely before all displays can appear and functions can be performed. The length of  
time that it takes for the system to start depends on the scope of functions in the Infotainment system, and it can take longer t  
start at low and high temperatures.  
Observe local regulations and legal requirements when using the Infotainment system and corresponding accessories, such  
as headphones.  
For the Infotainment system to function, it must be switched on and the vehicle must be set to the current date and time if  
necessary.  
A missing function key in the screen is not the result of a device error, but instead corresponds to the country-dependent  
equipment.  
Some Infotainment system functions can only be selected when the vehicle is stationary. In some countries, the selector lever  
must also be in the or selector lever position. This is not a malfunction, but rather compliance with legal regulations.  
Some countries may have restrictions regarding the use of Bluetooth® devices. Information can be obtained from the local  
authorities.  
If the 12 V vehicle battery has been disconnected, switch on the ignition before switching on the Infotainment system.  
Displays on the screen may vary due to differences in the settings, and the Infotainment system may function differently than  
described in this manual.  
The Infotainment system will switch off automatically when the engine stops and if the 12 V vehicle battery charge level is low  
284  
In some vehicles with a parking system, the volume of the current audio source may be automatically lowered when you shift  
into reverse. The volume reduction can be adjusted.  
The Infotainment system contains information about the software contained in the system and the licensing conditions:  
depending on the vehicle equipment, it can be found under Settings Info or Settings  
Copyright and Settings License information.  
System information, Settings  
If you sell or loan your vehicle to someone, ensure that all of the saved data, files and settings are deleted and, if necessary,  
that the external SD card, the external audio sources and any data carriers are removed.  
Some functions in the Infotainment system require an active Volkswagen user account for the vehicle for the mobile online  
services and a connection to the Internet ⇒ Data transmission, ⇒ ®. In order to enable functions to be carried out, data  
transfer must not be restricted.  
Brands, licenses, copyright  
Refer to ⇒  
and Safety instructions.  
Brands and licenses  
Certain terms in this manual have the ® or ™ symbols. These symbols indicate emblems or registered trademarks. However,  
the absence of this symbol does not constitute a waiver of any rights associated with intellectual property.  
Other product names are registered trademarks for the respective rights holder.  
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby  
Laboratories.  
Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the double-D symbol are trademarks of Dolby  
Laboratories.  
All SiriusXM services require a subscription. See the SiriusXM Customer Agreement for complete terms at  
www.siriusxm.com (US) or www.siriusxm.ca (Canada). All fees, content and features are subject to change. Satellite and  
steaming lineups may vary. SiriusXM, Pandora and all related logos are trademarks of Sirius XM Radio Inc. and its  
respective subsidiaries. All rights reserved.  
HD Radio™ Technology manufactured under license from iBiquity Digital Corporation, a subsidiary of Xperi Inc., U.S. and  
Foreign Patents. For patents see https://xperi.com/hd-radio-patents/. Xperi, HD Radio, HD, and “ARC” logos and their  
respective logos are trademarks or registered trademarks of Xperi Inc. and its subsidiaries in the United States and other  
countries.  
QR Code® is a registered trademark of DENSO WAVE INCORPORATED.  
Apple Music is a trademark of Apple Inc.  
SPOTIFY and the Spotify logo are among the registered trademarks of Spotify AB. Compatible vehicle and Spotify  
Premium subscription required, where available.  
Android Auto® is a trademark of Google LLC.  
Apple CarPlay® is a trademark of Apple Inc.  
Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.  
iPod®, iPad®, and iPhone® are registered trademarks of Apple Inc.  
MPEG-4 HE-AAC audio coding technology and patents licensed from Fraunhofer IIS.  
SD® and SDHC® are trademarks or registered trademarks of SD-3C LLC in the USA and other countries.  
Windows® is a registered trademark of Microsoft Corporation, Redmond, USA.  
This product is protected by the intellectual property rights of Microsoft Corporation. Use or distribution of such  
285  
technology outside of this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary.  
Copyright  
Audio and video files saved on data carriers and audio sources are generally subject to copyright regulations in compliance  
with applicable international and national laws. Observe legal regulations.  
Overview and operation of the Infotainment system  
Overview of Infotainment system  
Fig. 131 Overview of the Infotainment system (general example).  
Touch-sensitive fields.  
Rotary knob.  
Function key for main menu.  
Pages.  
Control Center.  
Control knob (availability depending on the vehicle equipment).  
Further information and tips for operating the Infotainment system can be found in this Owner's Manual ⇒ Operating the  
Infotainment system.  
Touch-sensitive fields  
The number and layout of the sensor areas depend on the vehicle equipment.  
1. To open a main menu, tap the corresponding sensor area, e.g. PHONE for the phone interface.  
RADIO: radio ⇒ Radio.  
286  
MEDIA: media ⇒ Media.  
PHONE: Phone interface ⇒ Mobile phone interface.  
VOICE⇒ Voice control. The sensor area does not have a function in some countries.  
NAV : Navigation ⇒ Navigation.  
APP: App-Connect ⇒ App-Connect. The sensor area does not have a function in some countries.  
SOUND .  
CAR: open the vehicle settings.  
MENU: open the app overview.  
HOME: open the home screen.  
Rotary knob  
Press to switch the Infotainment system on or off.  
Turn left to decrease the volume.  
Turn right to increase the volume.  
Function key for the main menu  
It is not possible to configure the position of the function keys.  
1. To open a main menu, tap the corresponding function key e.g.  
for the phone interface.  
Pages  
Certain menus and functions have multiple pages with different content. The current page is highlighted.  
Tap a selection to switch to a page.  
To switch between pages, swipe left or right on the screen.  
Control Center  
The control center contains additional function keys for functions and notifications. Displayed functions can be configured  
⇒ Personalizing the Infotainment system.  
1. Tap and hold the selection and swipe down to open the control center.  
Control knob (availability depending on the vehicle equipment)  
Turn to control the list selection.  
Press to confirm a selection.  
Screen (touchscreen) (without position numbers)  
You can operate the Infotainment system functions via the screen. You will find detailed explanations of the different finger  
movements in the quick guide to the Infotainment system, if available.  
1. To open the quick guide to the Infotainment system, open the app overview and tap  
.
Scroll bars (without position numbers)  
Certain menus and functions contain additional content above and below the content currently displayed on the screen.  
1. Tap the scroll bar and swipe down or up to display additional content.  
Gesture control (without position numbers)  
Gesture control can also be activated, depending on the country. If gesture control is activated, this is shown on the screen.  
1. Open the app overview and tap  
Screen Hand gesture.  
287  
Fig. 132 Overview of the Infotainment system (general example).  
Touch-sensitive fields.  
Rotary knob.  
Function key for main menu.  
Control Center.  
Pages.  
Further information and tips for operating the Infotainment system can be found in this Owner's Manual ⇒ Operating the  
Infotainment system.  
Touch-sensitive fields  
1. To open a main menu, tap the corresponding sensor area, e.g. PHONE for the phone interface.  
HOME: open the home screen.  
MENU: open the app overview ⇒ Operating the Infotainment system.  
APP: App-Connect ⇒ App-Connect. The sensor area does not have a function in some countries.  
CAR: open the vehicle settings.  
Rotary knob  
Press to switch the Infotainment system on or off.  
Turn left to decrease the volume.  
Turn right to increase the volume.  
Function key for the main menu  
It is not possible to configure the position of the function keys.  
1. To open a main menu, tap the corresponding function key e.g.  
for the phone interface.  
288  
Pages  
Certain menus and functions have multiple pages with different content. The current page is highlighted.  
Tap a selection to switch to a page.  
To switch between pages, swipe left or right on the screen.  
Control Center  
The control center contains additional function keys for functions and notifications. Displayed functions can be configured  
⇒ Personalizing the Infotainment system.  
1. Tap and hold the selection and swipe down to open the control center.  
Screen (touchscreen) (without position numbers)  
You can operate the Infotainment system functions via the screen. You will find detailed explanations of the different finger  
movements in the quick guide to the Infotainment system, if available.  
1. To open the quick guide to the Infotainment system, open the app overview and tap  
.
Scroll bars (without position numbers)  
Certain menus and functions contain additional content above and below the content currently displayed on the screen.  
1. Tap the scroll bar and swipe down or up to display additional content.  
Gesture control (without position numbers)  
Gesture control can also be activated, depending on the country. If gesture control is activated, this is shown on the screen.  
1. Open the app overview and tap  
Screen Hand gesture.  
Operating the Infotainment system  
Restoring the Infotainment System to Factory Settings  
1. Open the app overview and tap Settings  
Restore factory settings.  
When restoring factory settings, the vehicle settings are deleted, and personal data may also be deleted. Mobile online  
services can no longer be used in this vehicle. The services can only be used again after reactivation. If there is a primary  
user in the vehicle, they will also be deleted and informed of this via e-mail. Please note additional information on this in the  
chapter on the mobile online services ⇒ ®.  
Opening the Quick Guide to the Infotainment System (if available)  
Depending on the vehicle equipment, the Infotainment system has a quick guide to operating the Infotainment system. Furthe  
information and tips on operation can be found in the quick guide to the Infotainment system.  
1. Open the app overview and tap  
.
Switching the Infotainment System On or Off  
In the following case, the Infotainment system switches on automatically:  
If the Infotainment system was not previously switched off manually, it will switch on when the ignition is switched on.  
The Infotainment system starts at the volume that was last set, as long as this does not exceed the preset maximum switch-o  
volume.  
In the following cases, the Infotainment system will switch off automatically:  
Vehicles with an ignition lock: if the vehicle key is removed from the ignition lock.  
Vehicles with a starter button: if the driver door is opened when the ignition is not active.  
If you switch on the Infotainment system manually while the ignition is not active, it will switch off after approximately  
30 minutes without user input.  
289  
If the Infotainment system is no longer responding, it automatically restarts. If restarting does not work, tap the sensor area fo  
switching on and off, or press the dial and pressure switch and hold for approx. 15 seconds.  
WARNING  
During a restart of the Infotainment system, functions such as the Rear View Camera system display, acoustic and visual  
warnings of the Park Distance Control and Rear Traffic Alert, the Park Distance Control, the Rear Traffic Alert and other  
warning tones may not be available for a short time. This can cause accidents and serious injuries.  
Always stay attentive and do not rely solely on the systems. The driver is always responsible for control of the  
vehicle.  
Pay attention to the traffic situation and the vehicle environment when entering and leaving a parking space.  
In a hazardous situation, apply the brakes using the brake pedal.  
Wait until the Infotainment system and the other systems are fully started.  
Main Menus in the App Overview  
The following main menus may be included as function keys in the app overview:  
Ambient lighting, Ambient light ⇒ Interior/reading lights, ambient lighting.  
Owner's Manual: Digital Manual, if available. Driver assistance ⇒ Driver assistance systems.  
Help: Here, you can find additional information about Infotainment system functions and operation, e.g. the  
or Sound ⇒ System and sound settings. Climate control ⇒ Heating and air conditioning system.  
Navigation ⇒ Navigation. or Radio ⇒ Radio. Legal. Setup ⇒ System and sound  
Telephone ⇒ Mobile phone interface.  
App-Connect ⇒ App-Connect.  
Vehicle ⇒ Driver  
information.  
quick guide .  
Media ⇒ Media.  
settings.  
Configuring the App Overview  
In the app overview, you can configure the layout of the function keys, pages and displays or have them positioned using  
standard layout templates. The app overview cannot be configured in all available Infotainment systems.  
1. Open the app overview.  
2. Tap the function key and hold until the function key is highlighted.  
3. Move the function key to the preferred position and release it.  
Personalization  
Depending on the vehicle equipment, you can personalize function keys and pages ⇒ Personalizing the Infotainment system  
Personalizing the Infotainment system  
Depending on the vehicle equipment,  
you can personalize the Infotainment  
system to access your favorite and  
frequently used functions quicker.  
The Infotainment system pages contain tiles for accessing additional menus and functions.  
Adjusting tiles  
Adjust the tiles and displayed tile functions in the Infotainment system pages in order to manage the Infotainment system as  
you wish.  
1. Open the app overview.  
290  
2. Tap and hold tiles until an additional window appears.  
3. Tap the desired function in the additional window. Various functions are available depending on the size of the tile.  
Or: to return to the page, tap any free area of the screen.  
There are always at least two pages available. They cannot be removed. Depending on the vehicle equipment, you can  
add two further pages. A maximum of four pages can be displayed.  
For some tiles, more functions are available than can be seen initially in the additional window. To see all the functions,  
swipe up or down in the additional window.  
Adjusting the control center  
Adjust the Infotainment system Control Center for quicker access to your favorite and frequently used functions.  
1. Open the Control Center.  
2. Tap and hold the function until an additional window appears.  
3. Tap the desired function in the additional window and hold until the function is highlighted.  
4. Move the function to the preferred position and release it.  
The active function is automatically removed from the control center and added to the additional window.  
For the control center, more functions are available than can be seen initially in the additional window. Swipe to the left  
or right in the additional window to see all the functions.  
Opening personalization tips (if available)  
Further information and tips on personalization can be found in the digital manual for the Infotainment system.  
1. Open the app overview and tap  
Adjustment.  
System and sound settings  
The selection of available settings varies depending on the vehicle equipment and country.  
Changing settings  
The meanings of the following symbols apply to all system and sound settings.  
Changes will be automatically applied when the menu is closed.  
,
or  
The setting is selected and activated or switched on.  
,
or  
The setting is not selected and  
deactivated or switched off.  
or  
Open the drop-down list. Increase the set value. Reduce the set value. Go back  
Use the slide control to continuously change the set value.  
stepwise. Go forward stepwise.  
System settings  
Depending on the vehicle equipment, the settings for the main menus may also be available in the system settings.  
The system settings may include the following functions, information, and setting options:  
Restore factory settings.  
Screen.  
Copyright.  
Data connection.  
Units.  
Configuration assistant.  
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Related Topics

First steps
Brands, licenses, copyright
Overview and operation of the Infotainment system
Operating the Infotainment system
Personalizing the Infotainment system
System and sound settings

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