Get Voice control -> Introduction Guide for Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Or: Tap the PHONE sensor area ⇒ Overview of Infotainment system.

Or: Press the PHONE function key ⇒ Overview of Infotainment system.

Open contact list.

Open incoming and outgoing calls lists.

Dial telephone number.

Open messages (SMS

and, depending on your country, e-mail).

Change active device.

or Opening the settings.

Symbols for telephone calls

Handle and display a call.

a call. Add participants to a phone conference or begin a phone conference. SOS or

Receive roadside assistance. Voice mail. Receive information about Volkswagen and various value added

End or decline a call.

Mute the hands-free system.

Put a call on hold.

Continue

Make an emergency call (SOS)

traffic and travel services.

Call list symbols

1. To open the call lists, tap on

your cell phone, if supported by your cell phone.

phone number. Fax device. Fax device (company).

Received incoming call.

Outgoing call.

Telephone number (company).

Fax device (private).

Missed call.

Frequent calls or favorites from

Telephone number (private). Cell

Text message symbols

1. To open the text messages, tap on

Template for text messages.

Have text messages read out.

Voice control

Introduction

With voice control, you can have

certain functions carried out by voice

command.

Does my vehicle have voice control?

If there is a

button on the multi-function steering wheel or the VOICE button is available in the Infotainment system or

your vehicle understands the activation word, voice control is installed in the vehicle.

Voice control is active and recognizes spoken words.

Test voice control before a journey to get to know the function.

Command-based voice control (standard)

Depending on the language set in the Infotainment system, command-based voice control (standard) is available in the

vehicle.

Only grammatically correct voice commands are recognized by the voice control. Voice commands must follow a ﬁxed syntax

in order to be recognized correctly, e.g. “Navigate to [city, street name, house number]”. You can ﬁnd further examples in the

Infotainment system. The command-based voice control can be carried out in any available language.

Supported languages

The number of languages available in your country depends on the vehicle equipment.

Activation command and voice commands

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Activation command

The spoken words are continuously analyzed in the vehicle and overwritten after approximately 15 seconds. As soon as the

Infotainment system recognizes the activation word, voice control will begin. If voice control is available online and activated,

(voice) data will also be derived from the vehicle from this point onwards. Otherwise, there is no transmission of data or words

spoken in the vehicle.

Detection of the activation command can be deactivated in the settings.

Voice control recognizes “Hello Volkswagen” as the activation command.

In the following, “Hello Volkswagen” is used as the activation command, as an example.

Bonjour Volkswagen.

Hola Volkswagen.

Hello Volkswagen.

Activating or deactivating the activation command

If the activation word is deactivated, voice control cannot be started via the activation word.

1. Open the app overview and tap

Voice control

Voice control start/end sound or Activation word.

Voice commands

Voice control only recognizes voice commands in the language selected in the infotainment system.

Observe the following tips for successful voice commands:

Speak clearly and at normal volume. Speak a little louder at higher speeds.

Avoid excessive emphasis and strong accents.

Do not leave long pauses in speech.

Avoid external and background noise.

Do not direct the air ﬂow from the vents towards the microphone or headliner.

Open suggestions for speech commands

1. Open the app overview and tap

Or: open the app overview and tap

To ensure that names in the phonebook are identified correctly, you may need to switch the order of the first and last

names of the desired contact, depending on how the phonebook entry is structured.

Starting and ending voice control

Starting voice control

You can use different methods to start voice control, depending on the vehicle equipment:

1. Start via speech: Say the activation word ⇒ Activation command and voice commands.

Or: to start via the multi-function steering wheel: press the

Or: to start via the Infotainment system: tap VOICE.

button.

Depending on the cell phone and operating system, and also for some Infotainment systems, the voice control of a

connected cell phone can be started by pressing and holding the

⇒ App-Connect.

button, the sensor area or the VOICE button

Ending voice control manually

You can use different methods to end voice control, depending on the vehicle equipment:

1. To end via speech: to open suggestions for a voice command to cancel the voice assistant, open the app overview and

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Voice control -> Introduction for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

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