Activation command
The spoken words are continuously analyzed in the vehicle and overwritten after approximately 15 seconds. As soon as the
Infotainment system recognizes the activation word, voice control will begin. If voice control is available online and activated,
(voice) data will also be derived from the vehicle from this point onwards. Otherwise, there is no transmission of data or words
spoken in the vehicle.
Detection of the activation command can be deactivated in the settings.
Voice control recognizes “Hello Volkswagen” as the activation command.
In the following, “Hello Volkswagen” is used as the activation command, as an example.
Bonjour Volkswagen.
Hola Volkswagen.
Hello Volkswagen.
Activating or deactivating the activation command
If the activation word is deactivated, voice control cannot be started via the activation word.
1. Open the app overview and tap
Voice control
Voice control start/end sound or Activation word.
Voice commands
Voice control only recognizes voice commands in the language selected in the infotainment system.
Observe the following tips for successful voice commands:
Speak clearly and at normal volume. Speak a little louder at higher speeds.
Avoid excessive emphasis and strong accents.
Do not leave long pauses in speech.
Avoid external and background noise.
Do not direct the air flow from the vents towards the microphone or headliner.
Open suggestions for speech commands
1. Open the app overview and tap
.
Or: open the app overview and tap
.
To ensure that names in the phonebook are identified correctly, you may need to switch the order of the first and last
names of the desired contact, depending on how the phonebook entry is structured.
Starting and ending voice control
Starting voice control
You can use different methods to start voice control, depending on the vehicle equipment:
1. Start via speech: Say the activation word ⇒ Activation command and voice commands.
Or: to start via the multi-function steering wheel: press the
Or: to start via the Infotainment system: tap VOICE.
or
button.
Depending on the cell phone and operating system, and also for some Infotainment systems, the voice control of a
connected cell phone can be started by pressing and holding the
⇒ App-Connect.
or
button, the sensor area or the VOICE button
Ending voice control manually
You can use different methods to end voice control, depending on the vehicle equipment:
1. To end via speech: to open suggestions for a voice command to cancel the voice assistant, open the app overview and
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