Opening and closing -> Load compartment closing for Your Volkswagen Multivan SUV Sixth Generation (2015-2024)

Load compartment closing  
Button in the driver door  
The button for the luggage compartment locking function in the driver door locks the luggage compartment.  
Fig. 1 In the driver door: button for locking the luggage  
compartment.  
You can only unlock the vehicle with the  
doors are closed.  
button if the ignition is switched on and if all of the load compartment  
The  
button does not work if the vehicle has been locked manually with the vehicle key.  
The following information applies when using the  
The yellow indicator lamp in the button lights up.  
button to lock the load compartment:  
The unlock button in the driver door is disabled when the ignition is switched off. The unlock button is enabled  
again as soon as the ignition is switched on.  
The anti-theft alarm isnot activated.  
It is not possible to open the doors and the boot lid from the outside.  
The rear doors can be unlocked and opened from the inside by pulling the door release levers.  
Button on the vehicle key  
The  
button on the vehicle key→ Fig. 2 locks the passenger compartment while the load compartment is  
simultaneously unlocked.  
Fig. 2 On the vehicle key: button for unlocking the load  
compartment.  
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When the  
button is used to lock the driver's cab:  
The anti-theft alarm in the driver cab is activated.  
It is not possible to open the driver and passenger doors.  
The driver and passenger doors can be unlocked and opened from the inside by pulling the door release levers.  
You can open the doors and the boot lid from the outside and inside.  
Troubleshooting  
Indicator lamp lights up continuously  
The red LED  
for the central locking system in the driver door flashes at short intervals and then lights up continuously.  
There is a fault in the locking system.  
1. Go to a correspondingly qualified workshop and have the system checked.  
Turn signals do not flash  
The turn signals do not flash to confirm that the vehicle has been locked.  
1. Close all windows and doors.  
2. Close the boot lid.  
3. If the turn signals still do not flash, go to a correspondingly qualified workshop to have the system checked.  
Locking the vehicle after airbags have been triggered  
The entire vehicle is unlocked if the airbags are activated during an accident. Depending on the extent of the damage,  
the vehicle can be locked as follows after an accident:  
1. Switch off the ignition.  
2. Remove the vehicle key from the ignition lock.  
3. Open and close any vehicle door.  
4. Lock the vehicle using the vehicle key.  
Or: Press the central locking button in the driver door (→ Central locking button).  
Vehicle with seats in the rear area after airbag triggering  
In vehicles with seats in the rear area, the sliding doorcannot be locked after airbags have been triggered.  
Electric step does not work.  
The electric step cannot be extended or is retracted automatically.  
1. Remove the obstacle from in front of the step.  
2. Press the button again to extend the electric step fully.  
Electric sliding door does not work.  
The sliding door cannot be opened or closed electrically.  
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1. Pull the outer door handle and carefully close the door manually→  
.
Or: Tap and hold the  
force →  
or  
button. The sliding door closes without roll-back function and with maximum  
.
2. If the fault persists, the system should be checked by a correspondingly qualified workshop.  
WARNING  
An electrical sliding door which is opened or closed manually moves very quickly, does not engage in the open  
position and can cause severe injuries.  
Open and close the sliding door carefully, particularly on uphill and downhill gradients.  
Always close the sliding door immediately.  
Ensure that nobody obstructs the path of the electric sliding doors, especially if the roll-back function is not  
active whilst closing or opening.  
Anti-theft alarm.  
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.  
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.  
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes.  
When does the system trigger an alarm?  
When a manually unlocked door is opened without switching on the ignition.  
When the bonnet is opened.  
When the boot lid is opened.  
If the ignition is switched on using an invalid key.  
If the 12-volt vehicle battery is disconnected.  
Vehicles with interior monitoring and anti-tow alarm:  
In the event of movement in the vehicle.  
If the vehicle is raised or towed.  
If the vehicle is transported on a ferry or train.  
If a trailer that is connected to the anti-theft alarm system is removed.  
Switching off the alarm  
1. Unlock the vehicle using the unlocking button on the vehicle key.  
Or: Switch on the ignition using a valid vehicle key. A short alarm lasting around one second may sound.  
The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or  
discharged.  
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Interior monitoring system and anti-tow alarm  
Depending on the vehicle equipment level, the vehicle may have interior monitoring and an anti-tow alarm.  
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring triggers an  
alarm.  
The anti-tow alarm will be triggered if the vehicle is lifted.  
Switching on the interior monitoring system and anti-tow alarm  
1. Lock the vehicle.  
When the anti-theft alarm is switched on, interior monitoring and the anti-tow alarm are also active.  
Depending on the equipment, the function of interior monitoring may be impaired if a load guard is used.  
Temporarily switching off the interior monitoring system and anti-tow alarm  
Depending on the equipment level, the interior monitoring system and anti-tow alarm can be switched off  
temporarily in the Opening and closing submenu in the Infotainment system (→ Vehicle settings menu).  
The interior monitoring and anti-towing alarm are deactivated until the next time the vehicle is locked.  
We recommend switching off the interior monitoring system and anti-tow alarm in the following situations:  
If any people or animals are to remain in the vehicle interior for a short period.  
If the vehicle is to be loaded onto another vehicle.  
If the vehicle is to be transported.  
If the vehicle is going to be towed with one axle off the ground.  
If the vehicle is to be parked in a two-storey garage.  
If the vehicle is to be parked in a car wash.  
Risk of false alarms for the interior monitoring system  
Interior monitoring can only work properly if all the vehicle doors are fully closed. Observe the legal requirements.  
A false alarm can be triggered in the following situations:  
If one or more windows are fully or partially open.  
If lightweight items are left in the vehicle, such as loose pieces of paper or items hung from the interior mirror.  
If the vibration alarm of a mobile telephone is switched on.  
Permanent deactivation of interior monitoring and the anti-tow alarm is not  
possible.  
If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-theft alarm is  
activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the boot lid are  
closed.  
The SAFELOCK is also deactivated when the interior monitoring and anti-tow alarm are switched  
off.  
Depending on equipment, the luggage compartment is also monitored. Retrofitted equipment or loads that  
are inadequately secured can restrict correct functioning of the system and increase the risk of a false alarm.  
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