Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a
crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addi-
tion to notifying Volkswagen of America, Inc. 3800 Hamlin Road, Au-
burn Hills, MI 48326.
If NHTSA receives similar complaints, it may open an investigation,
and if it finds that a safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However, NHTSA cannot be-
come involved in individual problems between you, your dealer, or
Volkswagen of America, Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
or write to:
Administrator
NHTSA
1200 New Jersey Avenue, SE.
Washington, D.C. 20590
You can also obtain other information about motor
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