Interior care and cleaning -> Care and cleaning of leather upholstery for Your Volkswagen Passat SUV Seventh Generation (2010-2014)

detergent was applied. These lines are generally difficult or im-  
possible to remove.  
NOTICE  
Do not soak Alcantara®.  
Do not treat Alcantara® with leather care products, solvents,  
floor wax, shoe polish, stain remover or similar products.  
Do not use brushes for damp cleaning, because they can  
damage upholstery surfaces.  
Do not use a steam cleaner, because dirt will penetrate deeper  
into the fabric.  
Care and cleaning of leather upholstery  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
If you have questions regarding the care and cleaning of the leather  
upholstery in the vehicle, please contact an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
Care and treatment  
Natural leather requires special attention and care. Napa leather has  
a smooth surface. The intensity of the color application determines  
the leather's appearance and texture. If you can see the leather grain  
and other natural characteristics, this is an untreated napa leather  
that will provide very comfortable seating. Delicate veins, closed  
scars, insect bites, folds, and a slightly clouded color remain visible  
and represent authentic characteristics of the natural material. Un-  
treated napa leather has no protective coating. It is therefore more  
susceptible to damage. You should keep this in mind if the leather is  
going to be exposed to severe wear from children, animals, or other  
factors. By contrast, leather that has a protective coating is more ro-  
bust. This has a positive effect on the leather's durability in daily use.  
The typical natural characteristics are hardly visible or no longer visi-  
ble at all, but that has no impact on the quality of the leather itself.  
The typical characteristics of untreated leather are much more distinc-  
tive than those of a surface-treated leather.  
After each cleaning, apply cream that waterproofs the leather and  
protects it against the sun. Such creams also nourish the leather, let it  
breathe, keep it flexible and moisturized. At the same time it protects  
the surface.  
Clean leather every 2 to 3 months and remove any new stains.  
Treat leather with a suitable leather-care product twice a year .  
Apply cleaning and conditioning materials sparingly and always  
with a dry, lint-free cotton or wool cloth. Do not apply cleaning and  
conditioning materials directly to the leather.  
Remove fresh stains such as ballpoint pen, lipstick, ink, shoe  
polish, etc. as soon as possible.  
Preserve the leather's color. If necessary, refresh fading spots with  
a specially-colored leather cream.  
Wipe the leather with a soft cloth.  
Cleaning  
Volkswagen recommends using a slightly moistened cotton or wool  
cloth for general cleaning.  
It is important not to let water soak through the leather or penetrate  
into seams.  
Before cleaning leather surfaces, read and heed the information ,  
Cleaning upholstery on heated seats and power seats or seats with  
airbag components.  
Type of stain  
Cleaning  
Heavy stains  
– Apply a mild soapy solution with a cloth that  
has been wrung nearly dry4.  
– Dab dry with an absorbent cloth.  
Water-based  
stains, such as  
coffee, tea, juice,  
or blood.  
– Remove fresh stains with an absorbent cloth.  
– If the stains are already dry, use an appropri-  
ate cleaning agent .  
4
Mild soap solution: 2 tablespoons of liquid soap in 1 quart (liter) of water.  
Type of stain  
Cleaning  
Grease-based  
– Remove fresh stains with an absorbent cloth.  
stains, such as oil, – Use an appropriate cleaning agent on stains  
lipstick, etc.  
that have not yet penetrated the surface .  
Special stains,  
such as ballpoint  
pen, marker, nail  
polish, latex paint,  
or shoe polish.  
– Dab dry with an absorbent cloth.  
– Clean with a special stain remover designed  
for leather.  
NOTICE  
Stains that have been left in place too long will penetrate the  
surface of the leather and cannot be removed.  
Never treat leather with solvents, floor wax, shoe polish, stain  
remover or similar products.  
Wipe up spilled liquids immediately with an absorbent cloth.  
Liquid can penetrate leather surfaces and seams within a few  
seconds.  
If the vehicle is left in the sun for a long time, cover the uphol-  
stery to protect the leather from direct sunlight and to help pre-  
vent fading and discoloration.  
Slight discoloration caused by wear and tear is normal.  
Cleaning leatherette  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Clean leatherette upholstery only with water and a mild soap solution.  
Before cleaning leatherette surfaces, read and heed the information  
Cleaning upholstery on heated seats and power seats or seats  
with airbag components.