Parts, accessories, repairs, and modifications for Your Volkswagen Passat SUV Seventh Generation (2010-2014)

Parts, accessories, repairs, and modifications  
¤ Introduction  
In this section you’ll find information about:  
Break-in period  
Parts and accessories  
Operating fluids and equipment  
Repairs and technical modifications  
Repairs and other things that can affect Advanced Airbag  
performance  
Notice about data recorded by vehicle control modules  
Notice about data recorded by the Event Data Recorder and vehicle  
control modules  
Using a mobile phone without a vehicle-integrated antenna - some  
important things to know  
More information:  
Safety belts  
Airbag system  
Roof rack  
Trailer towing  
Tire Pressure Monitoring System  
Power outlets  
Braking and parking  
Starting assistance systems  
Cruise control system (CCS)  
Rear Assist  
Park Distance Control system  
Working in the engine compartment  
Engine oil  
Engine coolant  
Vehicle battery  
Exterior care and cleaning  
Interior care and cleaning  
Consumer information  
Booklet Radio  
Booklet Navigation system  
Booklet Mobile Phone Package  
WARNING  
Inappropriate spare parts and accessories as well as improper-  
ly performed work, modifications and repairs can cause vehicle  
damage, accidents and serious personal injuries.  
Volkswagen strongly recommends to only use accessories  
approved by Volkswagen and Genuine Volkswagen Parts®.  
These parts and accessories have been evaluated by  
Volkswagen for their suitability, reliability and safety.  
Have repairs and vehicle modifications performed by an au-  
thorized Volkswagen dealer or authorized Volkswagen Service  
Facility. Authorized Volkswagen dealers and authorized  
Volkswagen Service Facilities have the required tools, diagnos-  
tic equipment, repair information, and trained personnel to  
properly replace any airbag in your vehicle and assure system  
effectiveness in a crash.  
Only install parts on the vehicle that are consistent with fac-  
tory-installed parts with respect to design and characteristics.  
Never store, mount, or attach objects, such as cup holders or  
phone cradles, on or next to the airbag module covers or within  
the airbags deployment zones.  
Only use wheel rim/tire combinations approved by  
Volkswagen for the respective vehicle type.  
Break-in period  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Note applicable requirements for breaking in new parts.  
Breaking in a new engine  
A new engine must be carefully broken in during the first 1000 miles  
(1600 kilometers). During the first few hours of driving, the engine's  
internal friction is higher than later when all moving parts have been  
broken in.  
Engine life is influenced by how you drive the vehicle for the first  
1000 miles (1600 km). Even afterwards, driving at moderate engine  
speeds, especially when the engine is cold, will tend to reduce engine  
wear and help the engine to last longer and go farther. But do not  
drive at an excessively low engine speed, either. Always downshift if  
the engine is not running smoothly. For the first 600 miles  
(1000 km):  
Do not use full throttle.  
Don't let the engine speed get above 2/3 the maximum speed.  
Do not tow a trailer.  
From 600 to 1000 miles (1000 to 1600 km): Speed may gradually  
be increased to maximum permissible road and engine speed.  
New tires and brake pads  
New tires and replacement tires Tires and wheels  
Brakes About the brakes  
Breaking in a new engine gently will increase service life and  
reduce oil consumption.  
Parts and accessories  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Volkswagen recommends that you consult an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility before purchasing  
accessories, spare parts or other equipment. Always do so if you  
want to install additional accessories or replace parts. Your author-  
ized Volkswagen dealer or authorized Volkswagen Service Facility  
can provide information about legal requirements and factory-  
recommended accessories, spare parts, and other equipment.  
WARNING  
Improper vehicle modifications and repairs affect the perfor-  
mance of the airbag system and cause malfunctions and severe  
personal injuries.  
Never store, mount, or attach objects, such as cup holders or  
phone cradles, on or next to the airbag module covers or within  
the airbag deployment zones.  
Objects on or near the surface where airbags are located can  
come loose and cause serious personal injury if the airbag de-  
ploys.  
Operating fluids and equipment  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Operating fluids and parts that wear out with use (such as timing  
belts, tires, engine coolants, engine oils, spark plugs, and vehicle bat-  
teries) are constantly being improved. For this reason, it is important  
to have operating fluids changed and wearing parts replaced by an  
authorized Volkswagen dealer or authorized Volkswagen Service  
Facility. Authorized Volkswagen dealers and authorized Volkswagen  
Service Facilities are always up-to-date regarding new developments  
and changes.  
WARNING  
Improper use of operating fluids and equipment can cause ac-  
cidents, serious personal injuries, burns and/or poisoning.  
Always store vehicle care products in a safe place in original  
containers that are securely closed.  
To reduce the risk of poisoning, never use empty food or  
beverage containers that might mislead someone into drinking  
from them.  
Always keep vehicle care products out of the reach of chil-  
dren.  
Always read and heed all the instructions and all WARNINGS  
on the package before using vehicle care products.  
When using products that give off harmful fumes, always  
work outdoors or in a well ventilated area.  
Never use fuel, turpentine, engine oil, nail polish remover or  
other volatile fluids for vehicle care. They are poisonous and  
highly flammable. They could cause fires and explosions!  
NOTICE  
Only refill with suitable operating fluids. When changing or  
topping off fluids, make sure that you pour the fluids into the  
correct reservoirs. Adding incorrect fluids will cause serious  
malfunctions and engine damage! Under no circumstances  
should you mix up operating fluids. Otherwise serious malfunc-  
tions and engine damage can occur!  
Accessories and other things installed in front of the cooling  
air intakes impair the efficiency of the engine coolant. The en-  
gine can overheat under high outside temperatures or under  
high engine loads!  
Leaking operating fluids can pollute the environment. Collect  
leaking operating fluids in suitable containers and dispose of them  
properly in accordance with applicable environmental laws and regu-  
lations.  
Repairs and technical modifications  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Volkswagen guidelines for repairs and technical modifications  
must be followed ꢀ  
!
Changes to electronic components and related software can cause  
malfunctions. These malfunctions can also affect other systems that  
are related to the component or software that was modified. The ve-  
hicle's operational safety can be seriously jeopardized, increased  
vehicle component wear can occur, and the vehicle may no longer  
meet applicable emissions requirements.  
Volkswagen recommends having all repairs and technical modifica-  
tions performed by an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility using Genuine Volkswagen Parts®.  
Damage that is caused by improper repairs or unapproved technical  
modifications will not be covered by any Volkswagen Limited Warran-  
ty.  
WARNING  
Improperly performed repairs and modifications can cause ve-  
hicle damage and malfunctions, and can impair the efficiency of  
driver assistance systems. This can lead to accidents and se-  
vere personal injuries.  
Have repairs and vehicle modifications done by an author-  
ized Volkswagen dealer or an authorized Volkswagen Service  
Facility.  
NOTICE  
Improperly performed repairs and modifications can cause in-  
creased component wear and result in vehicle emissions that no  
longer meet applicable requirements.  
Repairs and other things that can affect Advanced Airbag  
performance  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Repairs and modifications of front bumpers, doors, front seats, head-  
liners and the chassis can affect proper airbag performance and  
should be performed by an authorized Volkswagen dealer or author-  
ized Volkswagen Service Facility. These vehicle areas can contain  
important parts of the airbag system.  
Components of the airbag system can be damaged during removal,  
assembly and repair activities on the airbag system itself or related  
components. Damage to airbag parts can prevent the system from  
working properly in a collision.  
Observe all regulations so that the effectiveness of the airbag is not  
affected and to prevent disassembled parts from causing injuries and  
pollution. Authorized Volkswagen dealers, authorized Volkswagen  
Service Facilities, and other qualified workshops are familiar with the-  
se regulations.  
Changing the vehicle's suspension system can change the way that  
the airbag system works in a crash. For example, using tire-rim com-  
binations not approved by Volkswagen, lowering the vehicle, chang-  
ing the stiffness of the suspension, including the springs, suspension  
struts, shock absorbers etc. can change the forces that are measured  
by the airbag sensors and sent to the electronic control unit. Some  
suspension changes can, for example, increase the force levels  
measured by the airbag sensors and sent to the electronic control unit  
and make the airbag system deploy in crashes in which it would not  
deploy if the changes had not been made. Other kinds of changes  
may reduce the force levels measured by the sensors and prevent  
the airbag from deploying when it should.  
Never install leather upholstery on a vehicle that originally had cloth  
upholstery. Never install cloth upholstery on a vehicle that originally  
had leather upholstery. The weight-sensing mat for the Advanced  
Airbag system will not work properly if different upholstery is installed  
on the passenger seat than the upholstery originally installed on the  
vehicle when it was originally manufactured.  
WARNING  
Changing the vehicle's suspension including use of unap-  
proved tire-rim combinations can change airbag performance  
and increase the risk of serious personal injury in a crash.  
Never install suspension components that do not have the  
same performance characteristics as the components originally  
installed on your vehicle.  
Never use tire-rim combinations that have not been approved  
by Volkswagen.  
WARNING  
Leaving the optional safety belt extender attached to the safety  
belt buckle on the front passenger seat when the safety belt is  
not being used will prevent the Advanced Airbag System from  
working properly and can increase the risk of serious personal  
injury in a collision.  
Leaving the extender attached to the safety belt buckle when  
the front seat is occupied and the safety belt is not being used  
will signal to the airbag control unit that the front passenger  
seat is occupied and that the safety belt is being used. The  
electronic control unit for the airbag system will then receive  
incorrect information that will  
– cause the safety belt pretensioner to deploy unnecessarily  
in collisions and  
– cause the front passenger airbag to deploy later in colli-  
sions in which the front airbag would otherwise be triggered  
earlier to help protect an unrestrained front seat passenger.  
Always remove the safety belt extender when it is not needed  
and stow it safely.  
Never use the safety belt extender to secure a child restraint.  
WARNING  
Items stored between the safety belt buckle and the center con-  
sole can cause safety belt buckle to send the wrong infor-  
mation to the airbag control unit and prevent the Advanced Air-  
bag System from working properly.  
Always make sure that nothing can interfere with the safety  
belt buckles and that they are not obstructed.  
WARNING  
Improper care and servicing, and improper modification and  
repair work, can increase the risk of personal injury and death  
by preventing an airbag from deploying when needed or de-  
ploying an airbag unexpectedly:  
Never repair, adjust, or change any parts of the airbag sys-  
tem.  
All work on the airbag system, steering wheel, instrument  
panel, front seats or electrical system (including the installation  
of audio equipment, mobile telephones and CB radios, etc.)  
should be performed by authorized Volkswagen dealers or au-  
thorized Volkswagen Service Facilities. They have the neces-  
sary manuals, training, and special equipment.  
The airbag system can be activated only once. After an air-  
bag has inflated, it must be replaced.  
Use only original equipment airbags approved by  
Volkswagen. Have them installed by a trained technician who  
has the necessary tools and diagnostic equipment to properly  
replace any airbag in your vehicle and assure system effective-  
ness in a crash.  
Never permit salvaged or recycled airbags to be installed in  
your vehicle.  
Undeployed airbag modules and safety belt pretensioners are  
classified as Perchlorate Material. Special handling may apply – see  
cable legal requirements regarding handling and disposal of the vehi-  
cle or parts of its restraint system, including airbag modules and safe-  
ty belts with pretensioners. Authorized Volkswagen dealers and au-  
thorized Volkswagen Service Facilities are familiar with the require-  
ments, and we recommend that you have them perform this service  
for you.  
Notice about data recorded by the Event Data Recorder and  
vehicle control modules  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
This vehicle is equipped with an Event Data Recorder (EDR). The  
main purpose of an EDR is to record, in certain crash or near crash-  
like situations, such as an airbag deployment or hitting a road obsta-  
cle, data that will assist in understanding how a vehicle's systems  
performed. The EDR is designed to record data related to vehicle  
dynamics and safety systems for a short period of time, typically  
30 seconds or less. The EDR in this vehicle is designed to record  
such data as:  
How various systems in your vehicle were operating;  
Whether or not the driver and passenger safety belts were buck-  
led/fastened;  
How far (if at all) the driver was depressing the accelerator and/or  
brake pedal; and,  
How fast the vehicle was traveling.  
These data can help provide a better understanding of the circum-  
stances in which crashes and injuries occur. NOTE: EDR data are  
recorded by your vehicle only if a non-trivial crash situation occurs; no  
data are recorded by the EDR under normal driving conditions and no  
personal data (e.g., name, gender, age, and crash location) are rec-  
orded. However, other parties, such as law enforcement, could com-  
bine the EDR data with the type of personally identifying data routine-  
ly acquired during a crash investigation.  
To read data recorded by an EDR, special equipment is required, and  
access to the vehicle or the EDR is needed. In addition to the vehicle  
manufacturer, other parties, such as law enforcement, that have the  
special equipment, can read the information if they have access to  
the vehicle or the EDR.  
Some state laws restrict the retrieval or downloading of data stored by  
EDRs installed in a vehicle for the express purpose of retrieving data  
after an accident or crash event without the owner's consent.  
Volkswagen will not access the EDR and/or similar data or give it to  
others - unless the vehicle owner (or lessee if the vehicle has been  
leased) agrees, or;  
upon the official request by the police;  
upon the order of a court of law or a government agency; or  
for the defense of a lawsuit through the judicial discovery process.  
Volkswagen may also use the data for research about vehicle opera-  
tion and safety performance or provide the data to a third party for  
research purposes without identifying the specific vehicle or infor-  
mation about the identity of its owner or lessee.  
NOTE: Your vehicle may be equipped with Volkswagen Car-Net.  
Please see the Volkswagen Car-Net Terms of Service and Privacy  
Volkswagen collects, processes, transmits, uses and shares infor-  
mation obtained through the Volkswagen Car-Net equipment and  
service.  
Your vehicle is also equipped with a number of electronic control  
modules for various vehicle systems, such as engine management,  
emission control, airbags, and safety belts.  
These electronic control modules record data during normal vehicle  
operation that may be needed by trained technicians for diagnostic  
and repair purposes. The recording capability of these modules is  
limited to data (no sound is recorded). Only a small amount of data is  
actually recorded over a very limited period of time, or stored when a  
system fault is detected by a control module. Some of the data stored  
may relate to vehicle speed, direction, or braking, as well as restraint  
system use and performance in the event of a crash. Stored data can  
also only be read and downloaded with special equipment that is di-  
rectly connected to the vehicle.  
Using a mobile phone without a vehicle-integrated antenna -  
some important things to know  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Mobile or cellular telephones send and receive radio waves, some-  
times called “radiofrequency energy” (RF energy), both when they are  
being used and when they are in standby mode. Current scientific  
literature indicates that radio waves that exceed a certain level can  
have effects on the human body. Limits and guidelines have been  
established by governmental authorities and international committees  
in an effort to keep the electromagnetic radiation from mobile phones  
at levels that will not cause health problems. However, there is no  
scientifically based proof that wireless phones are absolutely safe.  
Therefore, some experts recommend a precautionary approach re-  
garding the use of mobile phones by taking measures that lower the  
personal exposure to electromagnetic fields. When using a mobile  
telephone inside a motor vehicle without a proper connection to an  
integrated vehicle telephone antenna, the personal exposure to elec-  
tromagnetic fields will be higher than when using the mobile tele-  
phone while properly connected to an integrated or other outside ve-  
hicle telephone antenna.  
Your vehicle may be equipped with an optional hands-free system  
that will permit many of the features of compatible Bluetooth® enabled  
mobile telephones to be used for greater convenience and is con-  
sistent with the laws of an increasing number of states and localities  
that prohibit the use of mobile telephones without some kind of  
hands-free device.  
The hands-free system in your vehicle can be used with certain mo-  
bile phones that are connected by wire and hardware connector or via  
compatible Bluetooth® enabled phones with a cradle that is designed  
to fit your mobile telephone.The special cradle offers several ad-  
vantages: The phone cradle must be safely secured to the base plate.  
Your phone is firmly attached to the instrument panel and is within  
reach at all times. Placing the phone in its cradle permits it to be  
charged, but more importantly connects the mobile phone to the vehi-  
cle's outside antenna. A mobile telephone that is properly connected  
to the integrated or other outside vehicle telephone antenna will lower  
the personal exposure to electromagnetic fields. You should also ex-  
perience a better quality of service. Although a mobile telephone can  
be used inside your vehicle without a cradle, the phone will not be  
securely attached to the vehicle, will not be charged through the cra-  
dle wiring, and more importantly will not be connected to the vehicle's  
integrated telephone antenna. The mobile phone will also not be re-  
charged. You might also experience more dropped calls and an over-  
all impaired quality of the connection.  
Therefore we strongly recommend that you use your mobile tele-  
phone in your vehicle only when it is properly attached to an appro-  
priate cradle mounted on a base plate on the instrument panel.  
Because of the large number and variety of mobile telephones on the  
market and the frequency with which new models are introduced,  
Volkswagen does not offer cradles for mobile telephones. Please  
check with the manufacturer of the mobile telephone that you plan to  
use.  
Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.  
WARNING  
A mobile phone on the seat, instrument panel or in other places  
can be thrown around the inside of the vehicle during a sudden  
braking maneuver, a crash or other accident and injure vehicle  
occupants.  
Never place or attach accessories or other objects (such as  
cup holders, telephone brackets, note pads, navigation sys-  
tems, large, heavy or bulky objects) on the doors, on the wind-  
shield, over or near the area marked “AIRBAG” on the steering  
wheel, instrument panel, backrests or between these areas and  
the occupant. Such objects could cause serious injury in a col-  
lision, especially if an airbag inflates.  
WARNING  
Using a mobile phone or CB radio inside the vehicle without a  
properly installed and separate outside antenna can be danger-  
ous to your health and that of your passengers because the  
electromagnetic radiation energy that mobile phones and CB  
radios emit may be above established limits. This also applies if  
the outside antenna is not installed properly.  
Always keep the mobile phone antenna at least 8 in. (20 cm)  
away from pacemakers. Heart specialists advise that mobile  
phones can adversely affect the way pacemakers work.  
Never carry a mobile phone that is switched on in the breast  
pocket directly over a pacemaker.  
If you suspect there may be interference with a pacemaker or  
other medical device, switch the mobile phone off immediately.