Towing -> Installing the front towing eye for Your Volkswagen Passat SUV Seventh Generation (2010-2014)

When not to tow your vehicle  
In the following situations, the vehicle cannot be towed and must be  
transported on a flatbed truck or trailer:  
If transmission fluid has leaked out of the transmission.  
If there is little or no oil in the transmission because of damage to  
your vehicle, it must be moved with the drive wheels off the ground.  
If the front and rear wheels cannot turn.  
When the vehicle battery is dead, because the steering may remain  
disabled and it may not be possible to release the electronic steering  
column lock. If the electronic parking brake was engaged when the  
battery died, it cannot be released.  
If you have to tow an automatic transmission vehicle more than  
30 miles (50 km).  
Towing other vehicles  
Obey all legal requirements  
Read and heed all towing information in the owner's manual for the  
other vehicle.  
A vehicle can be towed only if the electronic parking brake and  
the electronic steering column lock are released. In case of a power  
loss or malfunctions of the electrical system, the engine may have to  
be jump-started Jump-starting in order to release the electronic  
parking brake and the electronic steering column lock.  
Installing the front towing eye  
Fig. 212 In the right front bumper: Removing the cover cap.  
Fig. 213 In the right front bumper: Installing the towing eye.  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
There is a threaded hole for the towing eye in the right front bumper  
behind a cover fig. 212.  
Always keep the towing eye in the vehicle and stow it securely.  
Read and follow the notes about towing Tips on towing.  
Installing the front towing eye  
Take the towing eye, the lug wrench, and the screwdriver out of the  
vehicle tool kit in the luggage compartment Vehicle tool kit.  
Push on the left side of the cover fig. 212 (arrow) so that it pops  
out.  
Remove the cover and let it hang from the bumper.  
Screw the towing eye counterclockwise into the threaded hole as  
far as it will go fig. 213 (arrow) . Use the lug wrench to turn and  
tighten the towing eye.  
When towing is complete, unscrew the towing eye clockwise to  
remove it.  
Position the left side of the cover in the opening in the bumper and  
carefully push the right side over the edge of the opening.  
Push on the cover until it locks into place.  
NOTICE  
Always make sure the towing eye is screwed all the way into  
threaded hole so that it is secure. If not, it could be pulled out  
while your vehicle is being towed.