Maintenance -> Warranty for Your Volkswagen Passat SUV Nineth Generation (2023-2025)

Ask a qualified workshop for further information on installation of a two-way radio. Volkswagen recommends using an authorised  
repairer.  
WARNING  
Mobile telephones that are not secured or not properly secured could be flung through the vehicle interior in the event of a sudden  
driving or braking manoeuvre or accident and cause serious injuries.  
Secure or stow a mobile telephone and accessories safely and outside the deployment zone of the airbags.  
WARNING  
If a mobile telephone or two-way radio that is not connected to an external aerial is used, electromagnetic radiation in the vehicle  
could exceed limit values. This also applies to external aerials which have not been correctly installed. This can endanger the health of  
the driver and the vehicle occupants.  
Keep a distance of around 20 cm (around 8 inches) between a device’s aerial and an active medical implant, e.g. a pacemaker.  
Do not carry device which is operationally ready close to or directly above an active medical implant, e.g. in a breast pocket.  
Switch off the device immediately if you suspect it may be interfering with an active medical implant or any other medical device.  
Volkswagen dealerships guarantee that the vehicles they sell are free from defects. The dealerships are also responsible for handling  
warranty claims.  
Please refer to your sales contract or contact your Volkswagen dealership for details of the warranty and guarantee conditions.  
In addition to the guarantees and warranties in the purchase agreement for new vehicles, authorised Volkswagen repairers also fulfil  
the guarantee that exists in many countries that no paint defects or corrosion perforation will occur on the body for a certain period of  
time.  
Depending on country, the following periods apply:  
A three-year guarantee against paint defects.  
A twelve-year guarantee against corrosion perforation. Here, corrosion perforation refers to rust forming on the inside (cavity) of the  
body and causing holes in the sheet metal.  
If such damage occurs nevertheless, it will be repaired free of charge for parts and labour by any authorised Volkswagen repairer.  
Guarantee exclusion  
Details of the guarantee cover can be found in the guarantee conditions applicable to your vehicle in your country.  
The guarantee does not cover the following:  
Damage caused by external influence or insufficient care.  
Imperfections on the body or paintwork which are not repaired promptly according to manufacturer specifications.  
Corrosion perforation that is directly related to body repairs not being carried out according to manufacturer specifications.  
If the body is repaired or painted, your authorised Volkswagen repairer will confirm your warranty against corrosion perforation for the  
repaired area.  
In many European countries, Volkswagen dealerships offer a comprehensive LongLife mobility guarantee for new vehicles. It applies  
from vehicle delivery until the first scheduled inspection.  
If you purchase your new vehicle directly from Volkswagen, Volkswagen will issue the LongLife mobility guarantee from the time of  
delivery until the first due inspection.  
Your Volkswagen service partner will extend the LongLife mobility guarantee until the following inspection if the due inspection is  
carried out at that workshop. The service costs include the entire guarantee package.  
Please ask your Volkswagen dealership for details of services, conditions and time limits relating to the LongLife mobility guarantee.