There is a system fault in the legally required eCall Emergency System. It may not be possible to make an emergency call.
1. Go to a suitably qualified workshop immediately and have the fault rectified. Volkswagen recommends using an authorised
Volkswagen repairer.
Legally required eCall Emergency System restricted
The indicator lamp in the emergency call button lights up red continuously . In addition, the message Emergency call function
restricted. Please visit workshop. may be displayed in the instrument cluster display.
The function of the legally required eCall Emergency System is restricted. It is not possible to establish a voice connection to the public
emergency call centre, for example.
1. Go to a suitably qualified workshop immediately and have the fault rectified. Volkswagen recommends using an authorised
Volkswagen repairer.
Vehicle key.
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Unlock the vehicle. Press once: the vehicle is unlocked according to the settings in the Infotainment system. Press twice: the
complete vehicle is unlocked.
Unlock only the boot lid. All turn signals flash twice. To do this, press and hold the button briefly. The boot lid will open if the
button is pressed and held.
Lock the vehicle. All turn signals flash once. Pressing once locks the vehicle and activates SAFELOCK. Pressing twice locks the
vehicle without SAFELOCK.
Indicator lamp.
Depending on the vehicle equipment level, the vehicle may have a SAFELOCK mechanism. This prevents the doors from being
opened both from inside and outside.
If a vehicle is equipped with SAFELOCK, this is activated automatically when the vehicle is locked with the vehicle key or the sensor in
the door handle. If it is wished to intentionally cancel the SAFELOCK function, the vehicle key or door handle sensor must be operated
again. The vehicle is then only locked. In this case, opening from outside is prevented and opening from inside is possible.
WARNING
If the vehicle key is left unattended in the vehicle, children or unauthorised persons could lock the doors and the boot lid, start the
engine or switch on the ignition and thus operate electrical equipment, such as the electric windows. This can result in accidents and
serious or even fatal injuries.
● Take all vehicle keys with you every time you leave the vehicle.
WARNING
If children, people requiring assistance or animals are left unattended in the vehicle, they could accidentally set the vehicle in motion
or be exposed to very high or low temperatures. There is a risk of accidents and serious or fatal injuries.
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