● Do not hold on in the movement path of the boot lid.
● Always switch off the Easy Close function via the Infotainment system before carrying out any maintenance or repair work on the
vehicle.
● Always switch off the Easy Close function via the Infotainment system before washing the vehicle.
● Always switch off the Easy Close function via the Infotainment system before fitting a bicycle carrier or attaching a trailer
(→ Trailer towing).
The closing operation will be automatically interrupted if another boot lid function is activated during closing or if objects are
detected in the area of the boot lid.
The boot lid locks automatically after closing if the vehicle is locked and the Easy Close function is started.
Automatic boot lid cannot be opened or closed
1. Check whether the boot lid is blocked by an obstacle.
The boot lid can be moved by hand. You will need to use more force than usual.
—The drive switches off automatically in order to prevent overheating if the boot lid is opened or closed too frequently within a short
space of time. The boot lid can be opened and closed by hand with increased force until the drive has cooled down.
—The boot lid must be closed by hand if the 12-volt vehicle battery is disconnected or the fuse is faulty.
Boot lid cannot be opened automatically (trailer towing)
When towing a trailer, the boot lid cannot be opened or closed automatically.
1. Open or close the boot lid by hand.
Manual boot lid is stiff
At outside temperatures around freezing point, the opening mechanism cannot always lift the partially opened boot lid automatically.
1. Guide the boot lid further upwards by hand.
Easy Open sensor-controlled luggage compartment opener is not working
Easy Open works only when the ignition is switched off.
—The sensors in the rear bumper are covered, dirty, displaced or damaged.
—The towing bracket is swivelled out.
—A towing bracket has been retrofitted to the vehicle.
—In order to prevent incorrect triggering, Easy Open may be deactivated in conditions with heavy precipitation.
Easy Close automatic closing is not working
—Switch off the ignition and close the driver door.
—The boot lid must be at least half open.
—Unhitch the trailer .
—There is more than one vehicle key in the luggage compartment.
—Press the Easy Close button again.