Seats and head restraints for Your Volkswagen Passat SUV Nineth Generation (2023-2025)

Never hold the steering wheel at the 12 o’clock position, or in any other manner, e.g. at the hub of the steering wheel. If the driver  
front airbag is triggered, you could receive severe injuries to the arms, hands and head.  
The following section describes the options for adjusting the front seats. Always ensure that your sitting position is correct (→ Sitting  
position).  
WARNING  
Driving with an incorrect seating position caused by wrongly adjusted seats can lead to serious injuries.  
Always adjust the front seats to their correct position before any journey, and ensure that all passengers have fastened their seat  
belts correctly.  
Push the front passenger seat as far back as possible.  
WARNING  
Incorrect adjustment of the seats can cause accidents and serious injuries.  
Adjust the seats only when the vehicle is stationary. The seats could change position unexpectedly if you attempt to reposition  
them while the vehicle is in motion so that you lose of control of the vehicle as a result. Furthermore, an incorrect sitting position  
is adopted while adjusting the seat.  
Adjust the height and angle of the front seats or move them forwards and backwards only when there is no-one in the adjustment  
range of the seats.  
The adjustment range of the seats must not be restricted by any items.  
The areas for adjusting and locking the seats must not be soiled.  
WARNING  
Improper use of seat covers or protective covers may lead to the electrical seat controls being operated accidentally and the front  
seats moving unexpectedly while the vehicle is moving. You could lose control over the vehicle. This could result in serious injury and  
accidents. Furthermore, this may result in damage to the electrical components in the front seats.  
Never fit seat or protective covers on the electric controls.  
Do not fit seat covers or protective covers over the seats unless they have been expressly approved for use in the vehicle.  
WARNING  
Any lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other injuries.  
Before adjusting the seats, always make sure that there is no cigarette lighter on or near the movable parts of the seat.  
NOTICE  
Sharp edges can damage the seats.  
Do not touch the seats with sharp-edged objects. Sharp objects, such as zips, rivets on clothing or belts, may damage surfaces.  
Open Velcro fasteners may also cause damage.  
The following section contains a description of all possible controls. The number of controls may vary depending on the version of the  
seat.  
The controls are mirrored for the front passenger seat.  
The seat may have a combination of mechanical and electrical controls.  
Driver’s seat: controls  
1
2
3
4
To adjust the seat backrest, relieve the pressure on the backrest and turn the handwheel.  
To adjust the seat height, move the lever up or down, repeating several times if necessary.  
To adjust the tilt angle of the seat cushion, pull or press the lever, repeating several times if necessary.  
To move the front seat forward or back, pull the lever. The front seat must engage after you release the lever!  
The electric controls are country-specific and depend on the vehicle equipment and may vary depending on the seat type.  
The controls are mirrored for the front passenger seat.  
The seat may have a combination of mechanical and electrical controls.  
Additional seat settings can be made via the Infotainment system (→ Front seats, Infotainment system).  
Switches on the driver seat: adjusting the front seat forwards  
or backwards, adjusting the backrest and the seat cushion height  
and tilt.  
Pressing the switch in the direction of the arrow:  
1
2
A Slides the seat forwards or backwards.  
B Adjusts the angle of the seat cushion.  
C Raises or lowers the seat.  
D Adjusts the angle of the backrest.  
Switch on the driver seat: adjusting the lumbar support.  
Pressing the switch in the appropriate area:  
1
2
3
4
Adjust the curve of the lumbar support forwards.  
Adjust the curve of the lumbar support backwards.  
Adjust the curve of the lumbar support upwards.  
Moves the curve of the lumbar support down.  
WARNING  
Careless or unsupervised use of the electric front seats can result in severe injuries.  
The electrical front seat adjustment also works when the ignition is switched off. Never leave children or people requiring  
assistance alone in the vehicle.  
In the event of an emergency, stop electrical adjustment by pressing another switch.  
NOTICE  
Improper use can damage the electric components in the front seats.  
Do not kneel on the front seats and do not apply point loads to the seat cushion and backrest.  
It may not be possible to adjust the seat electrically if the charge level of the 12-volt vehicle battery is too low.  
The seat adjustment procedure will be interrupted if the engine is started.  
Additional seat settings can be made using the controls on the front seat (→ Front seat, electric).  
Opening the Seats menu in the Infotainment system  
1. Tap the Seats function button in the main menu on the home screen.  
tap the  
function button.  
The following setting options for the front seats are available in the Seats main menu:  
In the menu Position  
In the menu, the front passenger seat can be adjusted using the controls for the driver seat.  
Synchronise : tap and hold the function button to synchronise the seat settings of the front passenger seat with those of the driver  
seat. All electric seat settings for the driver seat are adopted with the exception of the lumbar support.  
In the Massage  
menu  
The following functions for the front seats can be selected and set in the menu:  
Type of massage programme.  
Duration of massage programme.  
Intensity of massage programme.  
Start the selected massage programme.  
In the menu Seat air conditioning  
Depending on the vehicle equipment, the following functions for the front seats can be selected and set in the menu:  
: seat ventilation (→ Seat heating and seat ventilation).  
: seat heating (→ Seat heating and seat ventilation).  
In the Settings  
menu  
The following functions for the front seats can be selected and set in the menu:  
Settings for seat air conditioning: set the seat heating and seat ventilation.  
Convenient entry function Driver seat : activate and deactivate the convenient entry function for the driver seat.  
Convenient entry function Front passenger seat : activate and deactivate the convenient entry function for the front passenger seat.  
WARNING  
Careless or unsupervised use of the electric front seats can result in severe injuries.  
Adjust the front passenger seat using the Seats menu in the Infotainment system only when the front passenger seat is  
unoccupied.  
NOTICE  
Improper use can damage the electric components in the front seats.  
Do not kneel on the front seats and do not apply point loads to the seat cushion and backrest.  
The unit software fitted in certain countries may require the engine to be started for this process.  
It may not be possible to adjust the seat electrically if the charge level of the 12-volt vehicle battery is too low.  
The following section describes the options for adjusting the rear seats. Always ensure that your sitting position is correct (→ Sitting  
position).  
WARNING  
Incorrectly adjusted rear seats increase the risk of serious injuries in the event of an accident.  
Before all journeys, make sure that the rear seats are adjusted so that all occupants are sitting upright and with the seat belts  
fastened correctly.  
The rear seats must be adjusted only when there is no one in the adjustment area of the rear seats.  
WARNING  
If you adjust the rear seats while the vehicle is in motion, you will assume an incorrect sitting position. The rear seats may also move  
unexpectedly while the vehicle is in motion. In an accident, there is then an increased risk of serious injuries.  
Adjust the rear seats only when the vehicle is stationary.  
WARNING  
Any lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other injuries.  
Before adjusting the seats, always make sure that there is no cigarette lighter on or near the movable parts of the seat.  
WARNING  
Incorrect use of the rear centre armrest can cause serious injuries.  
The centre seat on the rear bench seat must never be used when the centre armrest is folded down – neither by adults nor  
children.  
Never transport an adult or child on the centre armrest.  
NOTICE  
When the rear seat is moved, objects in the luggage compartment can get into the space between the seat and the luggage  
compartment floor and cause damage.  
Before moving the rear seat, remove all objects that are located in the space between the seat and luggage compartment floor.  
NOTICE  
Sharp edges can damage the seats.  
Do not touch the seats with sharp-edged objects. Sharp objects, such as zips, rivets on clothing or belts, may damage surfaces.  
Open Velcro fasteners may also cause damage.  
The rear seat backrest is split. Each part of the rear seat backrest can be folded down to increase the size of the luggage compartment.  
Folding rear seat backrest forwards with the release button  
In the rear seat backrest: release button.  
1. Push the head restraint all the way down.  
2. Slide the head restraint up one position.  
3. Pull the release button → Fig. 1 1 forwards.  
The part of the rear seat backrest that has been unlocked folds down automatically.  
The respective section of the rear seat backrest is unlocked when the red marking → Fig. 1 2 is visible.  
Folding rear seat backrest forwards with the remote release button  
In the luggage compartment: remote release lever for the  
left 1 and the right 2 parts of the rear seat backrest.  
1. Push the head restraint all the way down.  
2. Then slide the head restraint up one position.  
3. Open the boot lid.  
4. Pull the remote release lever for the left → Fig. 2 1 or the right → Fig. 2 2 rear seat backrest in the direction of the arrow.  
The part of the rear seat backrest that has been unlocked folds down automatically.  
5. Close the boot lid if necessary.  
The rear seat backrest is unlocked when the red marking → Fig. 1 2 is visible.  
Folding back the rear seat backrest  
1. Fold back the rear seat backrest and push it firmly into the catch until it engages securely into place →  
The red marking → Fig. 1 2 must no longer be visible.  
.
WARNING  
Injuries can be caused if the rear seat backrest is folded forwards and backwards without due care and attention.  
While folding the rear seat backrest forward, always make sure that no people or animals are in its path.  
Never fold the rear seat backrest forwards or backwards while the vehicle is in motion.  
Ensure that the seat belt is not trapped or damaged when folding back the rear seat backrest.  
Always keep hands, fingers, feet and other body parts away from the swivel area when folding the rear seat backrest forwards and  
backwards.  
Ensure that each rear seat backrest engages securely, otherwise the seat belts for the rear seats will not offer maximum  
protection. This applies to the centre seat of the rear bench seat in particular. If a seat is occupied and the corresponding rear seat  
backrest has not clicked securely into place, the seat occupant and rear seat backrest may move forwards in the event of a sudden  
braking or driving manoeuvre or during accidents.  
The rear seat backrest has not engaged properly if you can see a red marking → Fig. 1 2 . Always make sure that the red mark is  
never visible when the rear seat backrest is in the upright position.  
If the rear seat backrest is folded forwards or is not engaged securely into place, passengers must not use these seats.  
NOTICE  
Damage to the vehicle, vehicle components, particularly the seat belts and their components, or to other objects could be caused if  
the rear seat backrest is folded forwards and backwards in an uncontrolled way or without due care.  
Before folding the rear seat backrests forwards, always adjust the front seats so that the rear head restraints or rear seat cushions  
do not collide with the front seats.  
Before folding the rear seat backrest forward, make sure that there is no latch plate of a seat belt in a belt buckle.  
Before folding down the rear seat backrest, always make sure that there are no objects located in its path.  
The following section describes the options for adjusting and removing the head restraints. Always ensure that your sitting position is  
correct (→ Sitting position).  
Every seat is fitted with a head restraint. The head restraints are approved specifically for the respective seat and must not be installed  
at any other seat in the vehicle.  
If a seat is occupied, select the correct head restraint setting for the respective head restraint. If a seat is unoccupied, the respective  
head restraint can be pushed down as far as it will go.  
The rear centre head restraint (depending on vehicle equipment) is designed solely for use with the centre seat on the rear bench seat.  
Therefore you should not install this head restraint in any of the other positions.  
There are notches in the rods of the head restraints which enable them to engage in different positions. Only correctly mounted head  
restraints can engage in the notches in the adjustment area. To prevent accidental removal of the head restraints after installation,  
stops are fitted at the top and bottom of the adjustment area.  
Correct head restraint adjustment  
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye level. Position the  
back of your head as close to the head restraint as possible.  
In vehicles with head restraints that can be adjusted forwards and backwards, position the head restraints on the front seats as close  
as possible to the back of your head.  
Head restraint adjustment for shorter people  
Push the head restraint all the way down, even if the head is then underneath the top edge of the head restraint. There may be a small  
gap between the head restraint and backrest in the lowest position.  
Head restraint adjustment for taller people  
Push the head restraint up as far as it will go.  
WARNING  
Driving without head restraints or with incorrectly adjusted head restraints increases the risk of severe or fatal injuries in the event of  
an accident or sudden driving or braking manoeuvre.  
If a seat is occupied, the head restraint for that seat must always be fitted and adjusted correctly.  
If a seat is occupied, adjust the head restraint corresponding to the size of the person sitting on the seat.  
Never adjust the head restraint when the vehicle is in motion.  
NOTICE  
If you do not remove and fit the head restraints properly, this can result in damage.  
When removing or fitting head restraints, make sure that they do not hit the roof, the front seat backrest or other parts of the  
vehicle.  
Adjusting the height of the front head restraint  
Adjusting the height of front head restraint without  
longitudinal adjustment (illustration).  
1. While pressing the button → Fig. 1 1 if necessary, push the head restraint up or down in the direction of the arrows.  
The head restraint must engage securely into position.  
Adjusting front head restraint in longitudinal direction  
Adjusting a front head restraint with longitudinal adjustment  
facility (illustration).  
1. Push the head restraint forwards in the direction of the arrow or press and hold button → Fig. 2 1 and push it backwards.  
The head restraint must engage securely into position.  
Adjusting height of head restraint in the second seat row  
Adjusting a rear head restraint (illustration).  
1. While pressing the button → Fig. 3 1 if necessary, push the head restraint up or down in the direction of the arrows.  
The head restraint must engage securely into position.  
Removing the front head restraints  
Removing a front head restraint (illustration).  
1. If necessary, lower the head restraint.  
2. To release, press the ring around the head restraint guide pin downwards → Fig. 1 1 .  
3. Pull the head restraint out in the direction of the arrow → Fig. 1 2 .  
Fitting the front head restraints  
1. Position the head restraint correctly over the head restraint guides and then insert into the guides of the corresponding seat  
backrest.  
2. Push the head restraint down until the guide pins click into place.  
3. Adjust the head restraint so a correct sitting position can be assumed.  
Removing the rear head restraints  
Removing a rear head restraint (illustration).  
1. If necessary, adjust the backrest so that the head restraint can be removed.  
2. Push the head restraint all the way up.  
3. Pull the head restraint out fully while pressing the button → Fig. 2 1 .  
Fitting the rear head restraints  
1. Release the rear seat backrest and fold the backrest forwards slightly.  
2. Position the head restraint correctly over the head restraint guides and then insert into the guides of the corresponding seat  
backrest.  
3. Press and hold the button → Fig. 2 1 and push down the head restraint.  
4. Fold back the rear seat backrest and allow it to engage securely.  
5. Adjust the head restraint so a correct sitting position can be assumed.  
Front centre armrest  
Front centre armrest.  
To lift: press button → Fig. 1 1 .  
Both parts of the centre armrest fold open individually.  
To lower: lower parts of the centre armrest down individually until they engage in the catch.  
WARNING  
When fully open or not completely closed, the front centre armrest can restrict the freedom of movement of the driver’s arms and  
therefore cause accidents and serious injuries.  
Always keep stowage compartments closed while the vehicle is in motion.  
Never transport an adult or child on the centre armrest. An incorrect sitting position can cause serious injury.  
Rear centre armrest  
In the backrest of the middle seat: fold-out rear centre  
armrest.  
There may be a centre armrest in the rear bench seat that can be folded out of the middle seat .  
To fold down: using the recess, pull the centre armrest in the direction of the arrow → Fig. 2.  
To fold back: fold the centre armrest upwards in the opposite direction of the arrow → Fig. 2 and push it into the backrest as far as it  
will go.  
Do not use the middle seat on the rear bench seat to transport passengers when the centre armrest is folded down.  
WARNING  
Incorrect use of the rear centre armrest can cause serious injuries.  
The centre seat on the rear bench seat must never be used when the centre armrest is folded down – neither by adults nor  
children.  
Never transport an adult or child on the centre armrest.  
WARNING  
Unsecured or incorrectly secured objects in the rear centre armrest can be thrown around during sudden braking or driving  
manoeuvres and cause serious injuries.  
Stow objects, e.g. drinks, in the available stowage places. (→ Stowage areas).  
NOTICE  
Improper handling of the rear centre armrest can cause damage to the seat and the centre armrest.  
Remove all objects before folding back the rear centre armrest.  
Memory buttons  
On the outside of the driver seat: memory buttons.  
The memory buttons can be used to store and recall settings for the driver seat and the exterior mirrors.  
Storing driver seat and exterior mirror settings for driving forwards  
1. Switch on the electronic parking brake.  
2. Put the gearbox into neutral.  
3. Switch on the ignition.  
4. Adjust the driver seat and exterior mirrors.  
5. Press the  
→ Fig. 1 button for longer than 1 second.  
6. Within approximately 10 seconds, press the desired memory button → Fig. 1.  
An acoustic signal confirms that the settings have been stored.  
Storing the front passenger exterior mirror settings for reversing  
1. Switch on the electronic parking brake.  
2. Put the gearbox into neutral.  
3. Switch on the ignition.  
4. Press the desired memory button → Fig. 1.  
5. Select reverse gear.  
6. Adjust the exterior mirror on the front passenger side so that you have a good view of the kerb area, for example.  
The settings for the mirror position will be saved automatically and assigned to the vehicle key that was used to unlock the  
vehicle.  
Opening the driver seat and exterior mirror settings  
1. When the vehicle is stationary, the ignition is switched off and one vehicle door is open, briefly press the corresponding memory  
button.  
After around 10 minutes, the stored positions can no longer be adjusted automatically. The adjustment process is cancelled if  
one of the memory buttons is pressed again.  
with the ignition switched on or the vehicle door closed, press and hold the corresponding memory button until the stored  
positions have been reached.  
The front passenger exterior mirror will leave the position saved for reversing automatically if the vehicle drives forwards at a speed of  
at least around 15 km/h (around 10 mph) or if you turn the rotary knob for the exterior mirror out of the position and into another  
position.  
If you open the driver door later than approximately 10 minutes after unlocking the vehicle, the driver seat and exterior mirrors  
are not automatically adjusted.  
Front seat convenience entry function  
Variant 1: when the driver door is opened, the driver seat automatically moves to a position which makes it easy to enter the vehicle.  
The driver seat moves back to its original position automatically as soon as the driver door is closed and the ignition is switched on.  
Variant 2: before you get out of the vehicle, the driver seat automatically moves to the rear position and remains there. After you get in  
again and close the driver door, the driver seat moves forward to the position that was stored last.  
You can switch the convenient entry function on and off in the Infotainment system  
.
Personalisation  
You can save and access your individual seat setting in a user account via the personalisation function .  
After switching off the ignition and locking the vehicle, the driver seat and exterior mirror settings are stored in the user account.  
The driver seat and exterior mirror settings are restored after the vehicle is unlocked and the driver door is opened.  
The seat responds to selecting or changing a user account as follows:  
Vehicle stationary or moving no faster than around 5 km/h (around 3 mph): seat is moved. You can cancel the movement at any time  
by tapping the appropriate function button in the Infotainment system or by pressing a button on the driver seat.  
Vehicle moving faster than around 5 km/h (around 3 mph): seat is not moved. All other settings are made.  
Some settings can be stored in the user accounts of the personalisation function and therefore change automatically when the  
user account changes .  
WARNING  
Incorrect use of the seat functions can cause serious injuries.  
Always assume the correct sitting position before the start of the journey and maintain this position during the journey. This also  
applies to all passengers.  
Adjust the memory function only when the vehicle is stationary.  
Keep hands, fingers, feet and other body parts away from seat’s moving parts and adjustment range.  
On the outside of the driver seat: button for the massage  
function.  
For the massage function, air cushions in the backrest are filled and then emptied again. As a result, the air cushions massage the back.  
Various functions can be set via the Infotainment system, e.g. duration and intensity of the massage programme (→ Front seats,  
Infotainment system).  
Switching the massage function on the seat on and off  
To switch on: press the  
button in the seat control panel.  
The massage programme previously selected in the Infotainment system starts.  
To switch off: press the  
button again.  
WARNING  
Incorrect use of the seat functions can cause serious injuries.  
Always assume the correct sitting position before the start of the journey and maintain this position during the journey. This also  
applies to all passengers.  
Switch the massage function on and off only when the vehicle is stationary.  
Keep hands, fingers, feet and other body parts away from seat’s moving parts and adjustment range.  
On the left-hand side of the steering column: lever for turn  
signal, main beam and wipers.  
A
B
Indicate right  
Indicate left  
.
.
Switching turn signals on and off  
1. Switch on the ignition.  
2. Move the lever from the centre position to the required position → Fig. 1.  
3. To switch off the turn signal, move the lever to the basic position.  
Go to a suitably qualified workshop and have the vehicle checked if the acoustic signal does not sound when a turn signal is switched  
on. Volkswagen recommends using an authorised Volkswagen repairer.  
Convenience turn signal  
1. Push the lever up or down to the point where you encounter resistance and then release the lever.  
The turn signal flashes three times.  
To cancel the lane change flash, immediately move the lever in the opposite direction up to the pressure point and then release it.  
The convenience turn signal can be activated and deactivated in the vehicle settings in the Infotainment system (→ Vehicle settings  
menu).  
WARNING  
Incorrect use of turn signals, a failure to use turn signals, or forgetting to switch off a turn signal can confuse other road users. This  
can cause accidents and serious or fatal injuries.  
Always activate the turn signal in good time when changing lanes and performing overtaking or turning manoeuvres.  
Always switch off the turn signal once the lane change or overtaking or turning manoeuvre has been completed.  
The hazard warning lights also work when the ignition is switched off.  
Some settings can be stored in the personalised user accounts and therefore change when the user account changes.