Get Charging options for mobile devices Guide for Volkswagen Polo SUV Seventh Generation (2021-2025)

Mobile devices can be charged in the vehicle either via the installed USB-C connections or wirelessly.

Charging via the USB-C ports

The following USB-C ports may be available in the vehicle:

Identification of a USB connection for data transfer and charging.

Identification of a USB connection suitable only for charging.

Available charging capacity

Voltages of up to 20 V are made available via the USB port. These voltages permit a charging capacity of up to 45 W.

Depending on equipment, the following charging profiles can be supported by the USB connections:

— Legacy charging (2.5 W).

—BC1.2 (7.5 W).

—USB-C charging (15 W).

—USB power delivery (up to 45 W).

The charging capacity actually tapped by the connected device depends on the following:

— Supported charging profiles.

—Charge level of the device.

—Device temperature.

—Charging cables used.

In the case of double USB ports, the charging capacity can be split between both ports.

Wireless charging function

In the centre console: lining mat for the wireless charging

function (illustration).

The wireless charging function is dependent on the equipment level and is not available in all countries.

The wireless charging function enables wireless energy transmission by electromagnetic induction over a short distance for Qi-certified

mobile telephones.

The lining mat with shelf area for the wireless charging function is located in the area of the centre console and is designed for only

one Qi-certified mobile telephone → Fig. 1.

The charging capacity is 15 W.

Qi standard

The Qi standard enables wireless charging of suitable Qi-certified mobile telephones. Consult the operating instructions for the mobile

telephone to find out if it is compatible with the Qi standard. An overview of Qi-certified mobile telephones can be found at the

following external link of Wireless Power Consortium, Inc.:

://www.wirelesspowerconsortium.com/products

Volkswagen AG does not assume any liability for the completeness and correctness of this list. The manufacturer of the mobile

telephone can provide further information on compatibility, if necessary.

There may be charging restrictions with mobile telephones that are not Qi-certified.

The Qi symbol is displayed on the Infotainment system to indicate the wireless charging status.

Charging a mobile telephone wirelessly

Prerequisite

The optimum operating temperature in the vehicle for wireless charging is between -40°C and +35°C (around -40°F to +95°F).

A suitable mobile telephone that is not larger than the marked shelf area and is Qi-certified.

1. Remove any foreign objects from the stowage compartment before charging →

2. After removing the protective cover and any other foreign material, place the mobile telephone in the centre of the shelf area

with the display facing upwards and so that its entire surface is flat on the area.

The charging process starts automatically.

3. Follow the operating instructions for the mobile telephone.

The Infotainment system will provide information about the start of the charging operation and, where applicable, about any foreign

objects with metallic components that are detected in the stowage compartment.

Depending on equipment, the charging function can be deactivated manually in the Infotainment system.

If the ambient temperature in the vehicle is outside the temperature range of -40°C to +35°C (around -40°F to +95°F), the

charging process may be interrupted or the charging time extended.

Wireless charging will function normally again as soon as the ambient temperature in the vehicle is within the temperature range.

Meaning of the Qi symbols

The white Qi symbol indicates that the mobile telephone is being charged.

The red Qi symbol indicates that wireless charging is not possible.

Depending on equipment, it is possible to tap the Qi symbol for explanations on the status and to switch on wireless charging if

necessary.

WARNING

Notifications on the mobile telephone display can distract the driver. This can lead to an accident and cause serious or fatal injuries.

● If the shelf has a cover, always keep the cover closed while driving.

WARNING

Metallic objects on the shelf can become very hot. This can cause burns or fires.

● Do not place any metal or metallic objects on the shelf for the wireless charging function.

● Remove any foreign objects immediately.

NOTICE

If cards or objects with a magnetic stripe or chip are placed on the shelf for the wireless charging function, this may damage the data

stored on them.

● Do not place any ID, bank and credit cards etc. with a magnetic stripe or chip on the shelf for the wireless charging function.

The mobile telephone can become hot during wireless charging. Keep the ventilation grooves clean as they improve the airflow

around the mobile telephone → Fig. 1.

Mobile telephone is not charged

A message about a foreign object in the stowage compartment may be displayed on the Infotainment system.

An unfavourable position of the mobile telephone on the lining mat can impair the charging function. This can already be the case in

the event of small changes in position, e.g. due to vibrations.

The position of the mobile telephone must be corrected to re-establish the correct charging function.

1. Align the mobile telephone centrally on the charging area.

The charging function can also be impaired by metal and above all magnetic parts of a mobile telephone or its protective cover.

1. Turn the mobile telephone by around 180° and align on the charging area with the display still facing upwards.

If cards or objects with a magnetic stripe or chip are placed on the lining mat for the wireless charging function, this may damage the

data stored on them.

Depending on model, an error message with the red Qi symbol may be displayed on the Infotainment system. It is then not possible to

use the wireless charging function.

1. Remove ID cards, bank cards and credit cards with magnetic stripe or chip from the lining mat. The error message closes

automatically.

You can then charge the mobile telephone again using the wireless charging function.

If the mobile telephone becomes too hot on the mat, it may switch off for safety reasons. It is then not possible to use the

wireless charging function.

1. Remove the mobile telephone from the mat and allow it to cool down in another stowage compartment. You can then charge it

again using the wireless charging function.

Cybersecurity comprises measures to reduce the risk of unauthorised access by malware or an internet attack on vehicle functions,

data and control units. Connectivity components in particular are subject to the risk of unauthorised access or internet attacks.

Connectivity components are control units for data transmission, interfaces, media and diagnostic connections via which information

and data can be exchanged between the vehicle and mobile devices or the internet.

Connectivity components are equipped with security mechanisms that minimise the risk of unauthorised access to vehicle systems.

The connectivity components include the following in particular:

—Diagnostic port.

—Control unit with embedded eSIM card.

—Mobile phone interface.

Charging options for mobile devices for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

Related Topics

Popular Owner Manuals

Latest Owner Manuals