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Head restraints -> Introduction to the topic for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

The following section describes the options for adjusting and removing the head restraints. Always ensure that your sitting position is  
correct (→ Sitting position).  
Every seat is fitted with a head restraint. The head restraints are approved specifically for the respective seat and must not be installed  
at any other seat in the vehicle.  
If a seat is occupied, select the correct head restraint setting for the respective head restraint. If a seat is unoccupied, the respective  
head restraint can be pushed down as far as it will go.  
The rear centre head restraint (depending on vehicle equipment) is designed solely for use with the centre seat on the rear bench seat.  
Therefore you should not install this head restraint in any of the other positions.  
There are notches in the rods of the head restraints which enable them to engage in different positions. Only correctly mounted head  
restraints can engage in the notches in the adjustment area. To prevent accidental removal of the head restraints after installation,  
stops are fitted at the top and bottom of the adjustment area.  
Correct head restraint adjustment  
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye level. Position the  
back of your head as close to the head restraint as possible.  
Head restraint adjustment for shorter people  
Push the head restraint all the way down, even if the head is then underneath the top edge of the head restraint. There may be a small  
gap between the head restraint and backrest in the lowest position.  
Head restraint adjustment for taller people  
Push the head restraint up as far as it will go.  
WARNING  
Driving without head restraints or with incorrectly adjusted head restraints increases the risk of severe or fatal injuries in the event of  
an accident or sudden driving or braking manoeuvre.  
If a seat is occupied, the head restraint for that seat must always be fitted and adjusted correctly.  
If a seat is occupied, adjust the head restraint corresponding to the size of the person sitting on the seat.  
Never adjust the head restraint when the vehicle is in motion.  
NOTICE  
If you do not remove and fit the head restraints properly, this can result in damage.  
When removing or fitting head restraints, make sure that they do not hit the roof, the front seat backrest or other parts of the  
vehicle.