—If software installation is unsuccessful: (→ System update).
Installation of an over-the-air update has failed
—If installation of an over-the-air update is unsuccessful, a corresponding error message will be displayed on the Infotainment system
or instrument cluster. Observe the corresponding messages and warnings.
Control units will no longer function or will not function correctly in the event of a critical installation error. Functions and
displays are not available until the error is corrected. Do not use the vehicle. In this case, contact Volkswagen Customer Care.
Can I interrupt installation of an over-the-air update?
No, this is not possible.
What happens if installation of an over-the-air update is interrupted?
If installation is interrupted, for example due to damage to the electrical system in the vehicle, it is possible that control units will be
not be updated and may be damaged due to incomplete installation of the over-the-air update.
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