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Prepare to drive for Your Volkswagen Saveiro VAN Third Generation (2009-2025)

Faulty functions or lack of fluids may damage or  
interrupt vehicle operation.  
Prepare to drive  
Sit safely  
1. Check the faulty function as soon as possible.  
Seek assistance from a Volkswagen Dealer-  
ship, if necessary.  
Correct seat position  
Existing functional faults can also be accessed  
manually.  
To be better protected in the event of an acci-  
dent, all vehicle occupants must be seated cor-  
rectly. If it is not possible to correctly adjust the  
seats, steering wheel or head restraints due to  
physical conditions, request special installations  
from a specialized and qualified company.  
Volkswagen recommends seeking out a  
Volkswagen Dealership.  
1. Accessing the Vehicle condition menu.  
WARNING  
Assuming an incorrect sitting position in the  
vehicle can increase the risk of severe or fatal  
injuries during a sudden driving or braking ma-  
noeuvre, in the event of a collision or accident,  
or if the airbags are triggered.  
All vehicle occupants must assume a correct  
sitting position before setting off and main-  
tain this position throughout the trip. This al-  
so applies to the use of seat belts.  
Secure any children travelling in the vehicle  
in a restraint system approved and suitable  
for their.  
Always keep your feet in the footwell while  
the vehicle is in motion. The airbag and seat  
belt can otherwise not provide optimal pro-  
tection and can actually increase the risk of  
injury during an accident.  
Seats  
WARNING  
Seat belts and airbags can reduce the risk of se-  
rious or fatal injuries in the event of an acci-  
dent. This requires that all vehicle occupants  
are seated correctly.  
Never transport people in the luggage com-  
partment.  
Adjust your seat correctly before every drive  
and make sure that all vehicle occupants  
have their seat belts properly fastened.  
Transport as many people as there are seats  
with seat belts.  
Prepare to drive  
7
Keep your feet in the footwell while driving  
at all times.  
Adjust the head restraints  
Never transport vehicle occupants on a seat  
back folded forward or on a center armrest  
folded forward.  
Adjust the seats correctly  
Fig. 3 Head restraint adjusted correctly.  
1. Adjust the head restraint so that your head  
and the top edge of the headrest are in line.  
2. Position the back of your head as close to  
and in the middle of the head restraint as  
possible.  
Fig. 2 Adjust the seats correctly.  
WARNING  
To be protected during sudden steering and  
braking maneuvers, correctly adjust the seats,  
seat backs and head restraints.  
Head restraints can reduce the risk of serious or  
fatal injuries during sudden steering and brak-  
ing maneuvers. To do this, you must correctly  
adjust the head restraints.  
Adjusting the driver's seat and front  
passenger's seat  
Adjust the driver's seat so that the highest  
point on the steering wheel can be reached  
with both hands.  
Before driving, make sure that the head re-  
straints are always installed correctly and  
correctly adjusted according to the size of  
each vehicle occupant.  
Adjust the driver seat in such a way that there  
A
is at least 25 cm Fig. 2  
between your  
breastbone and the hub of the steering wheel.  
Adjust the steering wheel  
Adjust the driver's seat lengthwise so that the  
pedals may be operated all the way with  
slightly flexed legs and so that the distance  
between the knees and the dashboard is at  
WARNING  
To maximize airbag efficiency in case of an  
accident, the steering wheel must be posi-  
tioned facing the chest area (and not the  
face).  
B
least 10 cm Fig. 2  
.
Push the front passenger seat as far back as  
possible.  
While driving, always keep both hands on the  
rim of the steering wheel, at the at the 9  
o'clock and 3 o'clock positions , to reduce the  
risk of injury in case the driver front airbag is  
deployed.  
WARNING  
Incorrectly adjusted seats may move while driv-  
ing and the driver may lose control of the vehi-  
cle. There is a risk of accidents and serious inju-  
ries.  
Make sure the seats are correctly adjusted  
before driving.  
8
Volkswagen Guide  
Never use seat belt clips, retaining rings or  
similar items to alter the seat belt routing.  
Use the seat belt correctly  
Only ever insert the latch plate into the buckle  
of the associated seat, and always ensure that  
it engages properly.  
Seat belt routing for pregnant women  
For pregnant women, the seat belt must pass  
evenly across the chest, as low as possible in  
front of the pelvic area and be flat without twist-  
ing. This way, there is no pressure on the womb.  
Observe this indication throughout your preg-  
nancy.  
Fig. 4 Correct seat belt routing.  
Damaged or activated components  
If your seat belts, seat belt tensioners, and auto-  
matic seat belt reels are damaged, you must re-  
place them. Repair is not possible, Even activated  
seat belt tensioners must be replaced.  
WARNING  
Seat belts are restraint systems that can reduce  
the risk of serious or fatal injuries in the event  
of an accident. To reduce the risk, the seat belt  
must be fastened correctly. Even in the event  
of a minor accident, it is not possible to support  
your own body with your hands.  
Ensure that each vehicle occupant correctly  
fastens their seat belt before driving and re-  
mains fastened while driving.  
Fig. 5 Correct seat belt routing during pregnancy.  
Even at low speeds, large forces act in the event  
of an accident, which cannot be absorbed. As a  
result, serious injuries are possible. A properly  
worn seat belt keeps you in the correct position  
in the event of a braking maneuver or an accident  
and ensures that you are not thrown.  
Ensure that only one person is buckled in a  
seat belt.  
Ensure that children are always secured in  
the vehicle with an approved child restraint  
system suitable for their age, height and  
weight.  
Fastening the seat belts  
Only ever insert the latch plate into the  
buckle of the associated seat and allow the  
seat belt latch plate to engage firmly.  
Fast your seat belt as described in the following  
points:  
The upper strap of the seat belt must always  
pass over the center of the shoulder.  
WARNING  
The lower seat belt strap must always lie  
across the pelvis.  
Damaged seat belts, automatic seat belt reels  
and seat belt tensioners cannot fulfil their pro-  
tective function as intended. There is a risk of  
injury in the event of an accident.  
Ensure that the seat belt is not twisted.  
The seat belt must always lie flat and firm  
against the body. Slightly loosen the seat belt  
if necessary.  
Make sure the seat belt is not caught in the  
door or seat mechanism.  
Check seat belts regularly for damage to the  
belt fabric or other parts.  
The belt webbing should not lie over hard or  
fragile objects, such as glasses, pens or keys.  
Prepare to drive  
9
More information on the subject “Light”  
Orientation lighting - Leaving Home and Com-  
ing Home lights.  
Have damaged seat belts, seat belt tension-  
ers and automatic seat belt retractors re-  
placed immediately by a Volkswagen Dealer-  
ship.  
Interior lighting.  
Have the seat belts and their anchorages,  
seat belt tensioners and automatic seat belt  
retractors checked by a Volkswagen Dealer-  
ship after an accident and, if necessary, re-  
placed.  
Main beam adjustment.  
Head light range control.  
Conversion headlight.  
Daytime running light  
Ensure that no foreign bodies or fluids enter  
the seat belt buckle latches.  
According to the version, the daytime running  
light can increase your vehicle's visibility in road  
traffic.  
The daytime running light comes on each time  
the ignition is switched to  
brightness detection).  
,
or  
(with  
See and be seen  
The daytime running light comes on each time  
the ignition is switched.  
Adjust external lighting  
WARNING  
If the external lighting does not work properly,  
it can cause accidents and injuries!  
Before driving, make sure your vehicle's ex-  
terior lighting is working.  
Have incorrectly functioning LEDs in your ex-  
ternal lighting replaced by a specialized and  
qualified company. Volkswagen recommends  
seeking out a Volkswagen Dealership.  
Fig. 6 Next to the steering wheel: light switch;  
Observe any country-specific regulations when  
using vehicle lighting.  
Keep the airbag expansion  
area unobstructed  
Depending on the vehicle version, the  
func-  
tion and the fog lights may not be available.  
With the light switch, you can control automatic  
light control, low beam, position light, and fog  
lights.  
Achieve the best possible  
protection function  
The vehicle is equipped with airbags that provide  
additional protection against injury in the event  
of an accident. In order for the airbags to best  
fulfill their protective function, all vehicle occu-  
pants must be seated safely and with their seat  
belts fastened. In addition, seat belts, seats, head  
restraints and the steering wheel must be cor-  
rectly adjusted.  
turn signal and main beam lever  
With the turn signal and high beam lever, you  
can turn on the turn signals and operate the high  
beam and signal light.  
Warning lights  
With the operating surface at the top of the  
centre console, you can operate the warning  
lights.  
10  
Volkswagen Guide  
DANGER  
The airbags inflate in a fraction of a second. If  
vehicle occupants behave inappropriately, there  
is a risk of injury caused by the airbag expand-  
ing or objects being thrown.  
Make sure that there are no people, animals  
or objects in the airbag deployment area.  
Ensure that all vehicle occupants are wearing  
their seat belts correctly.  
Do not transport objects that are not secured  
inside the vehicle.  
Make sure there is no damage to the airbag  
area.  
Fig. 8 Front passenger front airbag.  
Ensure that all vehicle occupants are seated  
as prescribed and that their feet are not rest-  
ing on the instrument panel or seats.  
Airbag locations are identified by the text  
“AIRBAG”.  
Keep your hands on the steering wheel in the  
9 o'clock and 3 o'clock position at all times.  
Mounting locations - side and head  
airbags  
Only use approved protective covers for  
seats.  
Do not attach any unapproved accessories to  
doors or glass.  
Hang only lightweight garments on the  
clothes hooks.  
Only rotate the sun visors if nothing is at-  
tached to them.  
Mounting locations - front airbags  
Fig. 9 Side airbag expansion area.  
Fig. 7 Driver front airbag.  
Fig. 10 Head airbag deployment area.  
Prepare to drive  
11  
Airbag locations are identified by the text  
“AIRBAG”.  
Features of the front passenger  
front airbag  
Mounting locations - side and head  
airbags - Amarok  
Fig. 13 Switch operated by the key (variant 1).  
Fig. 11 Side airbag expansion area.  
Fig. 14 Switch operated by the key (variant 2).  
If you want to transport a rear-facing child seat  
on the front passenger seat, you must deactivate  
the front passenger front airbag. There are two  
different systems:  
Front passenger front airbag that can only be  
deactivated by a Volkswagen Dealership.  
Front passenger front airbag that can be man-  
ually deactivated by a switch operated by the  
key.  
Fig. 12 On the side of the front seat: installation lo-  
cation of the combined head and side airbag (variant  
1)  
Turning off and on front passenger front  
airbag  
Airbag locations are identified by the text  
“AIRBAG”.  
1. Switch off the ignition.  
2. Open the front passenger side door or open  
the glove box.  
3. Fold out the vehicle key bit or with the me-  
chanical vehicle key.  
4. Insert the key bit into the switch on the in-  
strument panel up to the second resistance.  
5. Turn the key without much effort to the de-  
sired position:  
- off.  
- on.  
12  
Volkswagen Guide  
(Continued)  
Damaged airbag system  
6. Remove the key from the key activated  
switch and fold the key bit inward.  
An airbag system failure may occur with the front  
passenger front airbag deactivated in the follow-  
ing cases:  
7. Check whether the corresponding control  
light is on:  
The PASSENGER AIR BAG control light  
the console does not light up permanently.  
on  
Front passenger's front airbag deactiva-  
ted: PASSENGER AIR BAG control light  
on the console comes on perma-  
nently with the ignition on.  
The PASSENGER AIR BAG control light  
the console comes on together with the yel-  
low control light on the instrument cluster  
display.  
on  
Front passenger front airbag activated:  
PASSENGER AIR BAG control light  
the console comes on and goes out after  
approximately 60 seconds.  
on  
WARNING  
8. Close the front passenger side door or glove  
box.  
If the airbag system is faulty or damaged, the  
airbags may not inflate or may inflate unex-  
pectedly or inappropriately. This could lead to  
severe injuries.  
DANGER  
Have the airbag system checked immediately  
for damage or faults by a Volkswagen Deal-  
ership.  
The front passenger front airbag provides the  
front passenger with additional protection  
against injury in the event of an accident. The  
front passenger front airbag may only be deac-  
tivated in special cases.  
Avoid exerting excessive forces on the side  
supports of the seat backrest, otherwise the  
side airbags may not inflate correctly, not in-  
flate at all, or inflate unexpectedly.  
Only activate or deactivate the front passen-  
ger front airbag if driving has already ended.  
Have the inflated airbags replaced by a  
Volkswagen Dealership.  
Make sure the key operated switch is adjus-  
ted correctly.  
Do not make unauthorized conversions,  
changes or repairs to airbag system compo-  
nents.  
Only deactivate the front passenger front  
airbag if, in exceptional cases, a rear-facing  
child seat is attached to the front passenger  
seat.  
Have any damage to the seat coverings or  
the seams in the side airbag module area re-  
paired immediately by a Volkswagen Dealer-  
ship.  
Activate the front passenger front airbag  
again as soon as the child seat in the front  
passenger seat is no longer in use.  
Airbag system parts must never be reused  
in case of vehicle or component scrapping.  
All applicable environment disposal standards  
must be followed, in addition to other safety  
standards in effect. Volkswagen Dealerships are  
familiar with such requirements.  
CAUTION  
If you operate the key-operated switch incor-  
rectly, the key-operated switch, door trim, in-  
strument panel and vehicle key may be dam-  
aged.  
Insert the vehicle key bit into the key-oper-  
ated switch up to the second resistance so  
that the key-operated switch is not damaged  
when turned.  
Safe transportation of children  
Make sure you have removed the vehicle key  
from the key operated switch before driving.  
Children's seats  
There are several types of child seats adapted to  
the child's size, age and weight. Different stand-  
ards and regulations apply in different countries  
to the mounting possibilities of child seats.  
Prepare to drive  
13  
Not all countries allow you to transport children  
on the front passenger seat. Legislation and legal  
requirements take precedence over the descrip-  
tions in this document.  
Hazards of transporting children on the front  
passenger seat  
Exceptions provided to transport children in the  
front seat.  
Volkswagen recommends using child seats from  
the Volkswagen Original Accessories Program.  
These child seats were developed and approved  
for use in Volkswagen vehicles.  
When the vehicle only has front seats.  
When the number of children below the age of  
10 exceeds the rear seat capacity. In this case,  
it is recommended to transport children with  
greatest stature may be transported in the  
front seat, using the vehicle's seat belt or the  
appropriate securing system according to the  
child's age.  
Note the following points:  
Child seats must correspond to the child's size,  
age and weight.  
Only secure one child per child seat.  
When the vehicle is originally equipped (manu-  
factured) with lap seat belts (two points) in the  
rear seats.  
Never transport children, small children or ba-  
bies on other passengers' laps.  
Never leave children unsupervised in a child  
seat.  
WARNING  
Risk of injuries with incorrectly installed child  
seats.  
Observe the child seat manufacturer's instruc-  
tions regarding the correct position of the seat  
belt laces. Incorrectly fastened seat belts can  
cause injuries even in minor accidents.  
Observe and follow the child seat manufac-  
turer's installation instructions and warnings.  
WARNING  
WARNING  
Unprotected or insufficiently protected children  
can suffer serious or fatal injuries.  
In the event of an accident, the rear seat is the  
safest place for children with properly fastened  
seat belts.  
Always transport children in suitable child  
seats!  
A suitable child seat, correctly fitted and  
used on one of the rear seats, will provide  
the maximum level of protection for children  
up to 12 years old in most accident scenar-  
ios.  
Follow the child seat manufacturer's in-  
structions for securing the child seat in the  
vehicle and for securing the child in the child  
seat.  
WARNING  
A deployed head or side airbag can cause injury.  
Installing child seats  
Ensure that the child is not in the airbag's  
deployment zone.  
Securing system  
You can secure child seats in the vehicle with dif-  
ferent securing systems:  
If available, secure child seats preferably  
with ISOFIX or i-Size. If the ISOFIX and i-  
Size anchoring systems are not available, secure  
child seats with a three-point automatic seat  
belt.  
ISOFIX or i-Size. Child seat anchoring point on  
the rear seats.  
Other securing possibilities  
Top attachment belt (Top Tether). Anchor point  
in the luggage compartment and on the back of  
the front passenger seat.  
Three-point automatic seat belt.  
14  
Volkswagen Guide  
Transporting children on the front  
passenger seat  
Enabling or disabling the childproof  
lock  
In the vehicle, may exist stickers with important  
information on the front passenger front airbag.  
The content depends on the country and may  
vary. Adhesive labels may be attached to the  
driver's and/or front passenger's sun visor.  
Guidance on installing a child seat turned  
frontward on the front passenger  
Do not deactivate the front passenger's frontal  
airbag.  
To establish the greatest possible distance for  
the front passenger's frontal airbag, adjust the  
front passenger seat back and up as far as pos-  
sible.  
Fig. 15 Childproof lock: rear left door, rear  
right door.  
Adjust the backrest to an upright position.  
Key forFig. 15:  
Guidance on installing a rear-facing child seat  
in the front passenger seat  
Front passenger front airbag deactivation is not  
available on all vehicles.  
1
2
Childproof lock disabled.  
Childproof lock enabled.  
With the child safety lock activated, the respec-  
tive rear door can only be opened from the out-  
side.  
DANGER  
An expanded front passenger air bag increases  
the risk of fatal or fatal injury to a child seated  
in a rear-facing child seat in the front passen-  
ger seat.  
Enabling or disabling the childproof lock  
Unlock the vehicle and open the respective  
rear door.  
Fold the vehicle key blade out.  
Disabling the front passenger front airbag . If  
the front passenger front airbag cannot be  
disabled it is not permitted to use child seats  
turned backwards.  
Insert the key blade into the childproof lock  
groove to enable or disable the lock Fig. 15.  
WARNING  
When the childproof lock is enabled, the door  
cannot be opened from the inside.  
Use only child seats approved by the child  
seat manufacturer for use on the front pas-  
senger seat with front and side airbag.  
Never leave unattended children or people  
with special needs in the vehicle with the  
doors locked. This may mean that these peo-  
ple lock themselves in the vehicle in case of  
emergencies. Locked individuals can be ex-  
posed to extremely high or low temperatures  
or lack of breathable air.  
Depending on the time of year, locked vehi-  
cles can be subjected to extremely high or  
low temperatures. This can cause serious in-  
juries and illness or fatalities, particularly for  
small children.  
Prepare to drive  
15  
The warning triangle must comply with ap-  
plicable legal provisions in each country.  
In case of emergency  
Emergency equipment - Saveiro  
Emergency equipment - Nivus, T-  
Cross, Polo, Virtus  
Fig. 16 Warning triangle: behind the passenger  
seat in Saveiro single cabin or on the floor of the  
rear seat in Saveiro double cabin.  
Warning triangle - Saveiro single cabin and  
Saveiro double cabin  
Fold the passenger seat backrest to access the  
warning triangle or  
.
The warning triangle is located on the floor be-  
hind the passenger seat Fig. 16 , fastened to  
the vehicle toolkit.  
Fig. 17 On the luggage compartment: warning tri-  
angle.  
OR the warning triangle is located under the rear  
seat, fixed behind the upholsteryFig. 16  
.
After using the warning triangle, place it back in-  
to the housing.  
Warning triangle - Nivus e T-Cross  
With the luggage compartment lid open, remove  
the support from the housing Fig. 17 in the di-  
WARNING  
1
rection of the arrow  
and remove the warning  
2
triangle  
.
Loose objects may be projected inside the vehi-  
cle in the event of a sudden driving or braking  
manoeuvre, as well as during accidents, and  
may cause severe injuries.  
After using the warning triangle, place it back in-  
to the housing.  
Secure the warning triangle in the respective  
straps.  
16  
Volkswagen Guide  
Safety triangle - Polo  
WARNING  
With open boot lid, rotate the holder cover by  
90° counter-clockwise Fig. 17 (arrow), fold  
the holder downward and remove the warning  
triangle.  
Loose objects may be projected inside the vehi-  
cle in the event of a sudden driving or braking  
manoeuvre, as well as during accidents, and  
may cause severe injuries.  
After use, fit the warning triangle back into the  
holder and close it.  
Secure the warning triangle in the respective  
straps.  
Warning triangle - Virtus  
The warning triangle is stowed in the luggage  
compartment in a carrier in the bottom part  
The warning triangle must comply with ap-  
plicable legal provisions in each country.  
Fig. 17  
.
With the boot lid open, open both latches and re-  
move the warning triangle.  
After using the warning triangle, place it back in-  
to the housing.  
WARNING  
Loose objects may be projected inside the vehi-  
cle in the event of a sudden driving or braking  
manoeuvre, as well as during accidents, and  
may cause severe injuries.  
Secure the warning triangle in the respective  
straps.  
The warning triangle must comply with ap-  
plicable legal provisions in each country.  
Emergency equipment - Amarok  
Fig. 18 Behind the right backrest of the rear seat:  
warning triangle.  
Warning triangle  
Folding the rear seat backrest.  
1
Release the velcro fasteners  
and remove  
2
the warning triangle  
.
Prepare to drive  
17