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Restraint systems and airbags for Your Volkswagen T Cross SUV First Generation (2018-2025)

Belt tensioners are not activated in the event of mi-  
nor collisions or in accidents in which no major  
forces are produced.  
Restraint systems and air-  
bags  
Smoke is released when the belt tensioner is  
deployed. This does not indicate a vehicle fire.  
Seat belts  
Status display in the instrument cluster display  
Depending on the type of display, the display can be  
as follows:  
Usage  
Seat belts that are fastened correctly offer very  
good protection in the event of an accident. They re-  
duce the risk of an injury and increase the chance of  
survival in the event of a major accident.  
illuminated – a front seat belt is not fastened  
illuminated – a rear seat belt is not fastened  
illuminated – a rear seat belt is fastened.  
What you should be mindful of  
WARNING  
The seat belts must not be removed or altered  
in any other way.  
·
Operation  
If the driver's seat belt is damaged, stop driving.  
·
·
If another seat belt is damaged, the seat must  
not be occupied.  
Fastening the seat belt  
Do not repair damaged seat belts yourself.  
·
·
Have a damaged seat belt replaced immediately  
by a specialist garage.  
Functionality  
Automatic belt retractor  
The automatic retractor locks the belt in the event  
of a jerky pull on the belt. The belts lock, for exam-  
ple, when full braking, when the car accelerates,  
when driving downhill and when cornering.  
— Grasp the buckle latch and slowly pull the belt  
over the chest and pelvis towards the buckle.  
— Insert the buckle latch into the buckle until there  
is an audible click.  
WARNING  
— Pull on the belt to ensure that the buckle is se-  
curely fastened.  
If the seat belt does not lock when pulled jerki-  
·
ly, have the retractor checked by a specialist ga-  
rage.  
Belt tensioners  
Safety for the driver and front passenger wearing  
their seat belts is enhanced by the belt tensioners  
fitted to the inertia reels of the front seat belts.  
If there is a collision with a certain severity, the seat  
belt is tightened by the belt tensioner so that un-  
wanted body movement is prevented.  
The belt tensioner can also be deployed when the  
seat belt is not fastened.  
Seat belts  
35  
Unfastening the seat belt  
dren on the front passenger seat only in exceptional  
cases.  
Child seats according to the norm ECE-R 44 and  
ECE-R 129 of the European Economic Commission  
as well as according to the standard AIS072 and GSO  
1709/2005 use.  
Child seats according to standard ECE-R 44 and  
ECE-R 129 are marked with the test symbol: large  
E in a circle, with the test number below.  
NOTICE  
An improper procedure when attaching the child  
seat or the installation of a non-approved type of  
child seat can cause irreversible damage to the ISO-  
FIXSystem, on the retaining lugs and on other vehi-  
cle parts.  
— Grasp the buckle latch and release it by pressing  
the red button.  
— Hold the belt so it does not twist when rolling up.  
WARNING  
Troubleshooting  
When installing the child seat on the rear seat,  
·
Blocked belt retractor  
adjust the front seat so that there is no contact  
between the front seat and the child seat or the  
child carried in the child seat.  
Before installing a forward-facing child seat, ad-  
just the headrest so that it is as low as possible.  
·
If the headrest prevents the child seat from be-  
ing fitted, adjust the headrest to the highest po-  
sition.  
·
When installing the child seat, avoid contact be-  
tween the roof and the rear pillar. If the head  
airbag is deployed, there is a risk of injury.  
·
If using a separate child seat cushion, adjust the  
— Grasp the strap in the middle and pull quickly in  
the direction of the arrow.  
·
headrest so that the child's head is flush with,  
but not protruding above the height of the top  
edge of the headrest.  
— Hold the strap and let it roll up slowly.  
— Pull on the strap to see if the retractor is working  
properly.  
— If the strap is still blocked, repeat the unlocking  
procedure once or twice.  
Using a child seat on the front pas-  
senger seat  
— If the strap is still blocked, seek the help of a spe-  
cialist garage.  
When using a child seat on the passenger seat, any  
country-specific regulations must be observed.  
Child seat  
WARNING  
Risk of death or serious injury to the child!  
What you should be mindful of  
Never use a child seat in which the child is car-  
·
ried with his or her back to the direction of trav-  
el on a seat protected by an active airbag placed  
in front of the seat.  
For how to install and use the child seat, please note  
the instructions in this Owner's Manual as well as  
the instructions of the child seat manufacturer.  
This is also indicated by the following stickers:  
For safety reasons, we always recommend that chil-  
dren are transported on the back seats. Carry chil-  
36  
Restraint systems and airbags  
headrest is positioned in front of or at the same  
height as the seat belt height adjuster on the  
central body pillar.  
Adjust the height of the front passenger seat  
belt so that the belt passes through the guide  
fitting without kinking and is not bent over the  
edge of the guide fitting.  
·
·
WARNING  
As soon as the rear-facing child seat is no lon-  
ger being used on the front passenger seat, ac-  
tivate the front passenger airbag again.  
Sticker on the passenger sun visor  
Sticker on the central body pillar on the passenger  
side  
The following instructions must be followed when  
using a child seat on the front passenger seat:  
Recommended child seats  
— It is essential to deactivate the front passenger  
airbag if using a child seat in which the child is  
transported with its back facing the direction of  
travel » page 42, Operation.  
Grouping of child seats according to standard ECE-R  
44 and AIS072.  
Group  
Weight of the child  
— If possible, adjust the front passenger seat back-  
rest so that it is vertical, to ensure that there is  
secure contact between the backrest and the  
child seat.  
0
0+  
1
2
3
up to 10 kg  
up to 13 kg  
9-18 kg  
15-25 kg  
22-36 kg  
— If possible, move the front passenger seat back-  
wards so that there is no contact between the  
front passenger seat and the child seat behind it.  
Grouping of child seats according to standard GSO  
1709/2005.  
— Adjust the height-adjustable front passenger seat  
as much as possible.  
Group  
Weight of the child  
— Set the front passenger seat belt as high up as  
possible.  
0
1
2
3
up to 10 kg  
9-18 kg  
15-25 kg  
22-36 kg  
WARNING  
Risk of the seat belt causing a neck injury to the  
transported child!  
Volkswagen recommends engine oils from the  
product range of Volkswagen original parts.  
These child seats have been developed and tested  
for use in Volkswagen vehicles.  
For child seats in groups 2 and 3, ensure that  
·
the guide fitting attached to the child seat  
Fasteners for child seats  
Use of child seats  
Child seats that use the ISOFIX System  
Overview of usability of child seats according to standard ECE-R 16 and AIS072.  
Fasteners for child seats  
37  
Front passenger’s seat  
with front air-  
Rear seats  
Size category  
Group  
of child seat -  
bag switched  
with activated front air bag  
outer seats  
center seat  
a)  
b)  
off  
0
E
X
X
X
IL  
IL  
X
X
(up to 10 kg)  
E
D
C
0+  
X
(up to 13 kg)  
D
C
B
B1  
A
1
IL  
IUF  
X
X
X
(9-18 kg)  
2
-
-
X
X
X
X
IL  
IL  
X
X
(15-25 kg)  
3
(22-36 kg)  
a)  
b)  
The size category of the child seat is indicated on the child seat plate.  
If the passenger seat is equipped with ISOFIX system holding eyelets, it is suitable for the installation of an ISO-  
FIX child seat with “Semi-Universal” approval.  
IL The seat is suitable for the ISOFIX child seats with “Semi-Universal” approval.  
IUF The seat is suitable for forward-facing child seats and is permitted for use in this weight category.  
X The seat is not equipped with eyelets for the ISOFIX System.  
Child seats that use the ISOFIX System  
Overview of usability of child seats according to standard GSO 1709/2005.  
Front passenger’s seat  
Rear seats  
Group  
with front airbag  
switched off  
with activated front air bag  
outer seats  
center seat  
a)  
0
X
X
X
X
X
IL  
X
X
X
X
(up to 10 kg)  
1
(9-18 kg)  
2
IL  
IUF  
X
X
X
IL  
IL  
(15-25 kg)  
3
(22-36 kg)  
a)  
If the passenger seat is equipped with ISOFIX system holding eyelets, it is suitable for the installation of an ISO-  
FIX child seat with “Semi-Universal” approval.  
U The seat is suitable for the child seat category "“Universal”” and is permitted for use in this weight group.  
IL The seat is suitable for the ISOFIX child seats with “Semi-Universal” approval.  
IUF The seat is suitable for forward-facing child seats and is permitted for use in this weight category.  
X The seat is not equipped with eyelets for the ISOFIX System.  
Child seat fastened with a safety belt  
Overview of usability of child seats according to standardECE-R 16 and AIS072.  
38  
Restraint systems and airbags  
Front passenger’s seat  
Rear seats  
Group  
with front airbag  
switched off  
a)  
outer seats  
center seat  
with activated front air bag  
0
b)  
(up to  
X
U
U
U
10 kg)  
0+  
(up to 13  
kg)  
1
b)  
X
U
U
U
U
U
U
U
b)  
UF  
UF  
U
(9-18 kg)  
2
(15-25 kg  
X
X
)
3
(22-36 kg  
)
UF  
U
U
a)  
Adjust the height-adjustable front passenger seat as much as possible.  
A rear-facing child seat is mounted on the front passenger seat.  
b)  
U The seat is suitable for the child seat category "“Universal”” and is permitted for use in this weight group.  
UF The seat is suitable for forward-facing child seats in the “Universal” category and is permitted for use in  
this weight group.  
X The seat is not suitable for children in this weight group.  
Child seat fastened with a safety belt  
Overview of usability of child seats according to standard GSO 1709/2005.  
Front passenger’s seat  
Rear seats  
Group  
with front airbag  
switched off  
a)  
outer seats  
center seat  
with activated front air bag  
0
b)  
(up to  
10 kg)  
1
X
U
U
U
U
U
U
U
b)  
UF  
UF  
U
(9-18 kg)  
2
(15-25 kg  
X
X
)
3
(22-36 kg  
)
UF  
U
U
a)  
Adjust the height-adjustable front passenger seat as much as possible.  
A rear-facing child seat is mounted on the front passenger seat.  
b)  
U The seat is suitable for the child seat category "“Universal”” and is permitted for use in this weight group.  
UF The seat is suitable for forward-facing child seats in the “Universal” category and is permitted for use in  
this weight group.  
X The seat is not suitable for children in this weight group.  
Fasteners for child seats  
39  
i-Size  
Front passenger’s seat  
i-UF The seat is suitable for forward- and backward-  
facing i-Size child seats of the “Universal” category.  
Rear seats  
X The seat is not suitable for i-Size the child seat of  
the category “Universal”.  
with front  
airbag  
with acti-  
vated front  
air bag  
outer seats center seat  
switched  
off  
X
X
i-U  
X
TOP TETHER  
Overview  
WARNING  
Follow the instructions and notes at the beginning  
of this chapter » page 36, What you should be mind-  
ful of.  
Child seats with the TOP TETHER- Only use the  
system on the seats with the eyelets TOP TETH-  
ERSymbol are provided.  
·
ISOFIX  
Only attach one belt from the child seat to  
a locking eye TOP TETHER-Fasten the system.  
·
WARNING  
When attaching the child seat with the TOP  
TETHER- No other object may be attached to  
the eyelet TOP TETHERSystem.  
·
On the retaining eyelets that are used to install  
·
the child seat with the ISOFIXSystem provided,  
do not attach any other child seats, belts or ob-  
jects.  
The ISOFIX system allows for the fast and secure in-  
stallation of the child seat. The eyelets for installing  
the child seat using the ISOFIX system are located  
on the outer rear seats and possibly on the front  
passenger seat.  
A child seat that uses the ISOFIX system can only be  
installed in the vehicle if it is approved for this vehi-  
cle type. Further information can be obtained from  
a Volkswagen partner or from a list of vehicles en-  
closed with the child seat.  
Holding eyelets on the rear seats  
The belt fastened into the TOP TETHER system re-  
stricts the movement of the upper part of the child  
seat. The holding eyelets for attaching the belt are  
located on the outer rear seats A .  
Airbags  
Usage  
The airbag system provides, as a supplement to the  
seat belts, additional occupant protection during se-  
vere frontal and side-on collisions.  
Holding eyes for installing the child seat using the  
ISOFIX system.  
The best possible protective effect of the airbag is  
achieved only when the seat belt is also worn. The  
airbag system is no substitute for the seat belts.  
40  
Restraint systems and airbags  
What you should be mindful of  
Airbag systems can only properly protect if all occu-  
pants have been secured and they are in the correct  
seating position.  
No persons, animals or objects such as cup holders  
or hangers for clothes may be in the deployment  
area of the airbags » page 41.  
— Do not cover or stick anything over the steering  
wheel or the dash panel. The front airbags were  
not able to deploy.  
A
B
C
Front airbags  
Side airbags - front  
Head airbags  
In some situations, the front passenger airbag must  
be deactivated if the vehicle is equipped with the  
key switch for deactivating the front passenger air-  
bag » page 42.  
WARNING  
Danger of a functional restriction of the side air-  
bags!  
Functionality  
Do not exert excessive forces, e.g. impacts, on  
the seat backs.  
·
When sinking into the inflated airbag, the forward  
movement of the body is damped and the risk of in-  
jury is reduced.  
Do not use seat covers that have not been ap-  
proved by Volkswagen.  
·
Have damaged seat covers at the installation lo-  
cation of the side airbags repaired by a special-  
ist garage.  
·
As the airbags inflate, smoke is released. This  
does not indicate a vehicle fire.  
Airbag deployment in the event of an accident  
Deactivating the airbags  
Airbag deployment is influenced by many factors.  
The deceleration rate at the time of impact is crucial.  
We recommend having airbags other than the front  
passenger airbag deactivated » page 42by a Volks-  
wagen service partner.  
WARNING  
illuminates for 4 seconds after the ignition is  
switched on and then flashes for 12 seconds  
- Airbag or belt tensioner deactivated with  
the diagnostic device  
Message regarding the deactivated airbag or  
belt tensioner  
Danger of serious or fatal injuries!  
Maintain the correct seating position.  
·
·
Do not keep your limbs in the deployment area  
of the airbags.  
In the following situations, no airbags are deployed:  
— Minor frontal and side collisions  
— Rear-end collision  
Deactivation of the airbags should be considered in  
cases such as the ones below:  
— If the driver's seat adjustment is correct, the dis-  
tance of at least 25 cm between the centre of the  
steering wheel and the sternum cannot be main-  
tained.  
— Vehicle rollover  
If the measured deceleration rate is below the refer-  
ence values programmed into the control unit, the  
airbags will not be deployed despite possible serious  
vehicle damage.  
— Additional operating controls for a physically dis-  
advantaged driver are installed in the vehicle.  
— The vehicle has special seats, e.g. orthopaedic  
seats without side airbags.  
WARNING  
Airbag overview  
If an airbag is deactivated during the sale of the  
vehicle, inform the buyer!  
The installation location of the airbags is marked  
with the lettering  
.
Airbags  
41  
Requirements  
Functionality  
Ignition on  
Indicator light for front passenger airbag  
Troubleshooting  
Airbag system faulty  
illuminates  
Message regarding an airbag fault  
Fuses in the dash panel  
— After switching on the ignition, the two indicator  
lights light up briefly.  
— Seek the help of a specialist garage.  
— If the system is OK, both of the indicator lights go  
out.  
Key switch for the front pas-  
senger airbag  
— One of the indicator lights then lights up again  
depending on the position of the key switch:  
lights up - front passenger airbag  
switched off  
Usage  
lights up 65 secs after the ignition is  
switched on – passenger front airbag  
switched on  
Deactivation of the front passenger airbag is provi-  
ded for the following cases, for example:  
— A rear-facing child seat is mounted on the front  
passenger seat.  
— The vehicle has special seats, e.g. orthopaedic  
seats without side airbags.  
Operation  
— The minimum distance to the control panel can-  
not be maintained.  
Before switching off/switching on the front passen-  
ger airbag  
— Completely fold out the key bit.  
What you should be mindful of  
Switch front passenger front airbag on/off  
WARNING  
Danger of fault in the passenger airbag deactiva-  
tion system!  
Only switch off the airbag when the ignition is  
switched off.  
·
WARNING  
Danger of unexpected deployment of the passen-  
ger airbags in an accident!  
— Switch off the ignition.  
After switching off the passenger airbag with  
·
the key bit, do not leave the key bit inserted in  
the key switch while driving. Shocks can cause  
the Key assignment to turn in the slot and trig-  
ger the airbag.  
— Open the passenger door.  
— Insert the key bit into the slot in the key switch as  
far as it will go.  
— To Switch off, carefully rotate the key switch into  
the position  
— To Switch on, carefully rotate the key switch into  
the position  
.
.
42  
Restraint systems and airbags  
— Remove the key bit from the slot.  
— Close the passenger door.  
— Turn on the ignition and check that the front pas-  
senger airbag indicator lights are lit up.  
Troubleshooting  
Key switch for airbag deactivation is faulty  
flashes together with  
The front passenger airbag will not be  
deployed in the event of an accident!  
— Have the airbag system checked by a specialist  
garage immediately.  
Key switch for the front passenger airbag  
43