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Transport -> Towing bracket for Your Volkswagen T-Roc SUV First Generation (2017-2025)

Overview: removable ball coupling.  
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2
3
4
5
6
7
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9
Ball head.  
Retaining balls.  
Catch (ball) for locking mechanism.  
Centring device.  
Shank.  
Key.  
Lock cover.  
Handwheel.  
Green marking on ball coupling.  
10 Red marking on handwheel.  
The removable ball coupling is located in the luggage compartment, either in a side stowage area or under the luggage compartment  
floor.  
NOTICE  
If an unsuitable ball coupling is fitted, this may damage the vehicle and invalidate the type approval of the vehicle.  
Use the factory-supplied ball coupling or a ball coupling that has been approved for your vehicle model and its model year.  
Volkswagen recommends using Volkswagen Genuine Parts or Volkswagen Genuine Accessories, which you can purchase from an  
authorised Volkswagen repairer.  
Step 1: preparations  
1. Before using the removable ball coupling for the first time, make a note of the number stamped on the key → Fig. 1 6 . This can  
be used if you need to acquire a replacement key.  
2. Remove the sealing plug from the ball coupling mounting under the rear bumper and stow in the vehicle.  
3. Starting from the bottom right side, swivel the trailer socket as far as possible to the top left. This gives you access to the ball  
coupling mounting.  
4. Check that the mounting, handwheel → Fig. 1 8 , shank 5 and retaining balls 2 of the ball coupling are all clean and not  
damaged . Clean if necessary.  
Step 2: check that the ball coupling is pre-tensioned  
The ball coupling cannot be fitted properly unless it is pre-tensioned.  
The following conditions must be fulfilled:  
The red marking → Fig. 1 10 on the handwheel must point towards the green marking on the tow-bar → Fig. 1 9 .  
There must be a clearly visible gap between the handwheel → Fig. 1 8 and tow-bar of at least 4 mm (0.2 inches).  
All retaining balls → Fig. 1 2 can be pressed fully into the shank → Fig. 1 5 .  
The key → Fig. 1 6 is inserted in the lock, the arrow on the key is pointing to the open lock symbol on the handwheel → Fig. 1  
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and the key cannot be removed.  
If all these conditions are met, continue with Step 4.  
If the conditions are not met, continue with Step 3.  
Step 3: pre-tensioning the ball coupling  
If the tow-bar is not pre-tensioned, pre-tension the tow-bar as follows:  
1. Fold open the lock cover → Fig. 1 7 and insert the key in the lock.  
2. Turn the key → Fig. 1 6 anticlockwise until the arrow on the key points to the open lock on the handwheel → Fig. 1 8 .  
3. Hold the ball coupling firmly with one hand. Using the other hand, pull the handwheel → Fig. 1 8 out in direction → Fig. 1 A .  
4. Turn the pulled-out handwheel → Fig. 1 8 in direction → Fig. 1 B as far as it will go.  
Step 4: attaching the pre-tensioned ball coupling to the vehicle  
Do not touch the handwheel → Fig. 1 8 once the tow-bar has been pre-tensioned. Upon locking, the handwheel will turn back to its  
original position and could cause injury →  
.
1. Guide the pre-tensioned removable ball coupling into the mounting tube from below.  
2. Push the ball coupling firmly upwards until it engages.  
The ball coupling is correctly engaged when:  
The green marking on the handwheel → Fig. 1 9 is facing upwards.  
The tow-bar is locked and the key → Fig. 1 6 can be removed.  
There is no longer a gap between the handwheel → Fig. 1 8 and the tow-bar.  
3. Turn the key → Fig. 1 6 in clockwise direction to lock the tow-bar.  
4. Fold the lock cover → Fig. 1 7 closed.  
Step 5: safety check  
Before hitching a trailer, check that the ball coupling is secured correctly.  
Shake forcefully several times to check that the ball coupling is seated securely in the mounting sleeve.  
The green marking on the handwheel → Fig. 1 9 is facing upwards.  
The handwheel → Fig. 1 8 is in contact with the tow-bar and can be locked.  
The tow-bar is locked and the key → Fig. 1 6 has been removed.  
It is no longer possible to pull the handwheel → Fig. 1 8 to the side.  
Safety cable  
In some countries, unbraked and braked trailers must be secured by means of a safety or breakaway cable.  
Observe the country-specific regulations on using a safety cable.  
1. Secure the safety or breakaway cable at the eye provided for this purpose on the ball coupling.  
2. Guide the cable through the eye and hook in the snap hook →  
.
WARNING  
Improper use of the towing bracket can cause accidents and serious or fatal injuries.  
Never use the towing bracket if the smallest diameter of the ball head → Fig. 1 1 is less than 49 mm (1.9 inches).  
Use the ball coupling only if it can be properly secured, engaged and pre-tensioned.  
Do not use any tools to install the ball coupling.  
When the ball coupling is correctly installed, do not forcibly turn or pull out the hand wheel.  
WARNING  
If the trailer is not properly secured, this could cause accidents and serious or fatal injuries.  
Never place the trailer’s safety or breakaway cable loosely over the ball coupling.  
Do not touch the handwheel once the ball coupling has been pre-tensioned. When the ball coupling is pressed into the mounting,  
the handwheel will jump back to its original position.  
If the ball coupling cannot be fitted, have the towing bracket checked by a suitably qualified workshop. Volkswagen recommends  
using an authorised Volkswagen repairer.  
Do not use the towing bracket if you are unable to remove the key once the ball coupling has been mounted. This means that the  
ball coupling is not locked properly.  
Always secure the removed ball coupling safely in the luggage compartment.  
WARNING  
The ball coupling is heavy. When performing the safety check, the ball coupling could fall off and cause crush injuries.  
Always take care when performing the safety check.  
NOTICE  
The mounting on the vehicle, handwheel, shank and ball coupling retaining balls must all be clean and undamaged. Otherwise the  
ball coupling may not lock securely.  
Regularly check the mounting, handwheel, shank and retaining balls of the ball coupling for damage.  
Do not aim the jet of a high-pressure cleaner or steam cleaner directly at the ball coupling. This could wash the grease required for  
lubrication out of the mounting.  
Overview: removable ball coupling.  
1
2
3
4
5
6
7
8
9
Ball head.  
Retaining balls.  
Catch (ball) for locking mechanism.  
Centring device.  
Shank.  
Key.  
Lock cover.  
Handwheel.  
Green marking on ball coupling.  
10 Red marking on handwheel.  
1. Park the vehicle (→ Parking).  
2. Unhitch the trailer and disconnect the electrical connection between the vehicle and the trailer. If fitted, remove the adapters  
from the trailer socket.  
3. Fold open the lock cover → Fig. 1 7 and insert the key → Fig. 1 6 in the lock.  
4. Turn the key → Fig. 1 6 anticlockwise until the arrow on the key points to the open lock symbol on the handwheel → Fig. 1  
8 .  
5. Hold the ball coupling firmly with one hand . Using the other hand, pull the handwheel → Fig. 1 8 out in  
direction → Fig. 1 A .  
6. Turn the pulled-out handwheel → Fig. 1 8 in direction → Fig. 1 B as far as it will go.  
7. Pull the ball coupling downwards out of the mounting.  
8. Release the handwheel → Fig. 1 8 .  
9. Stow the ball coupling in the luggage compartment in the side stowage area or under the luggage compartment floor.  
WARNING  
The removable ball coupling is heavy. The ball coupling could fall off while it is being removed and cause crush injuries.  
Unlock the ball coupling only when the trailer has been unhitched.  
Dimensions and mounting points for retrofitting a towing  
bracket.  
The distance dimensions → Fig. 1 must be observed in all cases when retrofitting a towing bracket. Always observe the minimum  
distance given from the middle of the ball coupling D to the surface of the road. This also applies when the vehicle is fully laden,  
including maximum drawbar load.  
A
B
C
D
E
F
Attachment points.  
798 mm (approx. 31.4 in)  
at least 65 mm (approx. 2.6 in)  
350 to 420 mm (approx. 13.8 to 16.5 in)  
333 mm (approx. 13.1 in)  
459 mm (approx. 18 in)  
G
H
1,025 mm (approx. 40.4 in)  
1,031 mm (approx. 40.6 in)  
Volkswagen recommends having the towing bracket retrofitted by a suitably qualified workshop. It may be necessary to perform  
conversion work on the cooling system or to fit heat shields, for example. Volkswagen recommends using an authorised Volkswagen  
repairer.  
Mount the towing bracket in accordance with the supplied installation instructions.  
A retrofitted, non-removable towing bracket must not cover either the number plate or the lighting system at the rear of the vehicle.  
Observe the country-specific regulations on use of a towing bracket.  
Due to legal and technical requirements, the vehicle may not be approved for trailer towing in some countries.  
In this case, it is also not allowed to retrofit a towing bracket.  
Consult a suitably qualified workshop if you have any questions about retrofitting a towing bracket. Volkswagen recommends using an  
authorised Volkswagen repairer.  
WARNING  
Electrical cables that are not connected properly or are connected incorrectly can cause faults in the entire vehicle electronics system  
and also cause accidents and serious or fatal injuries.  
Never connect the trailer’s electrical system directly to the electrical connections of the tail light clusters or to other unsuitable  
power sources.  
Use only suitable connectors to connect the trailer.  
Have retrofitting of a towing bracket on the vehicle performed by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
WARNING  
If the towing bracket is incorrectly fitted or unsuitable, the trailer can become detached from the towing vehicle while driving,  
causing accidents and serious or fatal injuries.  
Have work on the towing bracket or the retrofitting of a towing bracket carried out only by a suitably qualified workshop.  
Volkswagen recommends using an authorised Volkswagen repairer.  
Use only towing brackets that are intended by the manufacturer for the corresponding vehicle model, model year and vehicle  
version.  
Volkswagen recommends using Volkswagen Genuine Parts or Volkswagen Genuine Accessories, which you can purchase from an  
authorised Volkswagen repairer.  
Rear carrier systems include equipment such as bicycle carriers or hunters’ boxes, for example, which are installed on the ball coupling.  
Use only rear carrier systems that are intended by the manufacturer for the corresponding vehicle model, model year and vehicle  
version →  
.
Volkswagen recommends using Volkswagen Genuine Parts or Volkswagen Genuine Accessories, which you can purchase from an  
authorised Volkswagen repairer.  
Mount the rear carrier system in accordance with the manufacturer’s assembly instructions.  
Maximum load of the rear carrier system