In accordance with the valid data protection legislation in your country, you may have certain rights vis-à-vis Volkswagen when your
personal data is processed.
Accordingly, you may be entitled to receive comprehensive information free of charge from Volkswagen and third parties, e.g.
commissioned qualified workshops, if they have stored your personal data. You are entitled to request information concerning what
personal data and for what purpose it is stored as well as where the data originates from. Your right to information may also include
the transfer of data to other bodies.
Data that is only stored locally in the vehicle can be read out with expert assistance, for example at a suitably qualified workshop. This
service may be subject to a fee. Volkswagen recommends using an authorised Volkswagen repairer.
Further information on your legal rights, e.g. your right to deletion or correction of the data, can be found in the applicable data
protection information on the website of Volkswagen, including contact details and information about the Data Protection Officer.
You can find detailed information on data processing in the Privacy Policy in your Infotainment system under Menu Legal information
or Home Legal information.
Legal requirements for the disclosure of data
Depending on country, Volkswagen AG as the vehicle manufacturer is legally obliged to transmit the following information relating to
the use of driver assist systems, e.g. ACC, to the responsible authority:
—Relationships of the times or distances covered with driver assist systems switched on and off.
—Relationships of the times and distances covered in compliance with and in violation of the detected speed limits.
—Where appropriate, average time between the driver switching the driver assist system on and off.
When vehicles visit a qualified workshop, the qualified workshop reads the specified data out of the vehicles and transmits this data to
Volkswagen AG. Volkswagen AG processes this data so that there is no longer any direct link to you, your vehicle or the VIN of your
vehicle. Volkswagen AG forwards the information processed in the way to the responsible authority, which processes the data in order
to fulfil legal tasks.
If legal requirements exist, Volkswagen is obliged to disclose data stored at Volkswagen to the extent required to government agencies
in individual cases, e.g. as part of a police investigation of a criminal offence.
Within the framework of applicable law, government agencies are also authorised to read data from vehicles themselves in individual
cases. In the event of an accident, information can be read from the airbag control unit to help clarify the situation.
Reprogramming control units
All data for the control of components is stored in the control units. Some convenience functions can be reprogrammed using special
workshop equipment. If the convenience functions are reprogrammed, the specifications and descriptions in this owner’s manual will
no longer match the original functions. Depending on country, the reprogramming can be entered into the digital service schedule by a
suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.
A suitably qualified workshop can provide information about any potential reprogramming. Volkswagen recommends using an
authorised Volkswagen repairer.
Convenience features
You can personalise convenience settings, save them in the vehicle, change them, retrieve data from the vehicle when using online
services, or reset or delete settings.
Depending on the equipment in the vehicle, this includes, for example:
—Settings of the seat and steering wheel positions.
—Running gear and air conditioning settings.
—Personalised settings such as mirror adjustment or background lighting.
Infotainment system
Depending on the equipment installed, you may be able to store your own data in the vehicle’s Infotainment system.
Depending on the equipment in the vehicle, this includes, for example:
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