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Infotainment system -> Navigation for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

My media: select cross-source media database My media as the media source. Connected USB devices and their folder  
structures may be selected under My media. Bluetooth audio: select a device connected via Bluetooth as a media source.  
Set up available streaming services.  
Streaming services which have already been set up are represented by their own logos in the list of media sources.  
Symbols for categories and groups of media files  
Music tracks.  
Videos.  
Playlists.  
Albums.  
Artists.  
Genres. Podcasts.  
Audiobooks.  
Video replay symbols  
Replay video in full-screen mode.  
Minimize replay.  
Online Functions  
Refer to  
and Safety instructions.  
Depending on the vehicle equipment, the Infotainment system features online functions in media mode.  
Online functions in media mode are not available in all countries and vehicle models.  
Online functions in media mode include streaming services, for instance.  
Prerequisites for using online functions in media mode:  
The vehicle has VW Car-Net.  
You have registered and you have an active VW Car-Net user account.  
Your vehicle is assigned to your user account.  
You have purchased a corresponding active data package through the VW Car-Net app or through the VW Car-Net  
website, USA: vw.com/carnet, Canada: vw.ca.  
Streaming services  
Prerequisites for using streaming services:  
The requirements for using online functions in media mode have been met.  
You have your own user account for the relevant streaming service.  
Setting up streaming services  
Depending on the vehicle equipment and in some countries, you can use streaming services directly through the Infotainment  
system  
Introduction. There must be an internet connection to use streaming services ⇒  
Introduction.  
1. Select Media Streaming as the media source.  
A list of available streaming services is displayed.  
2. Select the desired streaming service.  
Either an input field for inputting the registration data is shown or a guide to registering with the provider is displayed.  
3. Enter the login data for the desired user profile and confirm.  
The streaming services will be added as a new function key in the list of media sources.  
Depending on the country, you may need to log in to the streaming service again if you change your privacy settings, for  
example.  
Navigation  
Introduction  
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The current vehicle position is determined by a global satellite system. In order to enable optimum navigation to your  
destination, all measured values and possible traffic information are compared with the available map material.  
Acoustic navigation announcements and graphic displays lead you to your destination.  
Depending on the country, it may not be possible to select some Infotainment system functions on the screen when driving  
above a certain speed. This is not a malfunction, but rather compliance with legal regulations.  
WARNING  
If settings are adjusted, destinations entered and changes made to navigation information while driving, the driver may be  
distracted and cause accidents and injuries.  
Always drive attentively and responsibly.  
Only adjust settings, enter destinations, or change navigation information when the vehicle is stationary.  
If you missed a turn on your route, the navigation system may recalculate the route.  
The quality of the driving directions depends on the available navigation data and any reported traffic incidents.  
Traffic information is only given in the navigation system if the available VW Car-Net service has been activated.  
Navigation restrictions  
If the Infotainment system cannot receive data from GPS satellites, for example in a tunnel, navigation will still be possible  
using the vehicle's sensors.  
In areas that are not digitized or only partially digitized in the Infotainment system memory, the Infotainment system will still try  
to provide route guidance.  
If navigation data is missing or incomplete, the vehicle position may not be determined accurately. This may result in  
navigation that is not as accurate as usual.  
Routing is subject to ongoing changes, like new streets, construction zones, road closures, or changes to street names or  
house numbers. Using outdated navigation data can lead to errors or uncertainty when using route guidance.  
Function descriptions  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Voice guidance  
Navigation messages are acoustic driving directions for the current route.  
The type and frequency of navigation messages depends on the settings and the driving situation, like the start of the route  
guidance and whether you are driving on a highway or roundabout.  
If the destination cannot be reached exactly, for example because it is not in a digitized area, there will be a navigation  
announcement that the Destination area has been reached. Messages about the direction and distance to your destination wi  
also be displayed on the screen.  
During dynamic route guidance, reported traffic incidents on the route are announced. There will be an additional navigation  
announcement if the route is recalculated due to a traffic incident or a change in driving style.  
You can adjust or mute the volume during a traffic announcement. All other navigation announcements will be given at that  
volume or will be muted.  
Navigation messages will not be given if the Infotainment system is muted.  
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Adapting the Navigation Map  
To ensure an optimum view, you can also adapt the navigation map and map view using enhanced finger movements.  
Moving the navigation map  
Recommendation: Use index finger.  
1. Move the navigation map with your finger.  
Zooming in or out on the map view  
Recommendation: Use index finger.  
1. Tap and hold the map twice in a row.  
2. To zoom out of the map view, move your finger upwards. To zoom in on the map view, move your finger downwards.  
Zooming in or out on the map view  
Recommendation: Use thumb and index finger.  
1. Tap and hold the map with two fingers at the same time.  
2. To zoom out of the map view, slide your fingers towards each other. To zoom in on the map view, slide your fingers away  
from each other.  
Tilting the map view  
Recommendation: Use index and middle finger.  
1. Tap and hold the map with two fingers at the same time, held horizontally next to each other.  
2. To tilt the map view to the front, move your fingers upwards. To tilt the map view to the back, move your fingers  
downwards.  
Rotating the map view  
Recommendation: Use thumb and index finger.  
1. Tap and hold the map with two fingers at the same time.  
2. Turn your fingers clockwise or anti-clockwise to turn the map view.  
Route plan  
Multiple destinations can be defined in succession in the route plan. The starting point is always the vehicle position as  
determined by the Infotainment system. The route plan contains information about relevant events, such as waypoints and  
destination suggestions, if the relevant data is available to the navigation system. You can move stopovers to another position  
within the list. Tapping an event will open a dialog box with additional options. The options available depend on the event and  
the current settings.  
Opening and closing the route plan  
1. Tap the route plan to open.  
2. To stop route guidance, tap  
.
3. To stop the route guidance to the destination or waypoint, tap  
next to the destination in the route plan.  
Editing route guidance  
To edit route guidance, move the stopovers or the destination in the route plan.  
1. Tap and hold the desired destination until it is visibly highlighted.  
2. Move the destination to the desired position and release it.  
The route will be recalculated.  
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Additional dialog box in the route plan  
Tapping the route plan entries may cause a dialog box to open with additional options for these entries. The options available  
depend on the entry that is tapped.  
Functions in the split screen:  
Display on map Displays the selection on the map.  
Add waypoint Adds a waypoint to the route guidance.  
Direct route Starts direct route guidance.  
Delete  
Avoid  
Delete waypoint from route guidance.  
Avoid traffic disruptions. The route will be recalculated.  
Stop route guidance Ends the current route guidance.  
Closing an additional dialog box in the route plan  
1. Tap a free area outside of the additional window.  
Setting preferred POI categories  
The system offers different points of interest, e.g. gas stations, using the quick select symbol when entering destinations, in th  
route plan and on the map. You can prioritize how these symbols are displayed under  
Preferred POI categories. The system also automatically learns your preferred categories.  
Basic function settings  
Saved data  
In order to enable you to enter destinations quickly and to optimize route guidance, the Infotainment system saves certain  
data, such as frequently driven routes and positioning data.  
Delete saved data  
1. Tap  
Basic functions Delete usage pattern.  
2. Tap confirm to delete the data.  
Learning usage patterns  
While driving, the Navigation system saves routes traveled and destinations reached in order to create automatic destination  
suggestions. Destinations are learned with reference to the time of day and the day of the week.  
The navigation system can suggest pre-learned routes. Selecting one of the suggested routes will cause route guidance to  
begin.  
The route guidance follows the selected route until you deviate from it. The route will then be recalculated and will lead back t  
the selected route via the most direct path.  
Relevant traffic disruptions are taken into consideration in route guidance. If an alternative route and the navigation data are  
available, relevant disruptions will be avoided.  
If you are driving a pre-learned route without active route guidance, the destination is added to the route plan. Route guidance  
does not need to be actively started for a journey to a pre-learned destination. You are warned about traffic disruptions if  
necessary.  
A predicted arrival time is displayed.  
You can activate or deactivate this function at any time as well as delete the saved data for this function.  
Activating or deactivating “Learn usage pattern”  
1. To open this function's settings, tap  
Basic function settings.  
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2. Tap Learn usage pattern.  
Displaying Suggested Routes  
1. Tap  
.
Deleting saved “Learn usage pattern” data  
1. To open this function's settings, tap  
Basic function settings.  
2. Tap Delete usage pattern.  
Functions and Symbols  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Navigation  
The functions of the navigation system depend on the vehicle equipment and are not available in all countries.  
Functions  
Entering a destination and route calculation.  
Simultaneous display of two navigation maps (screen and instrument cluster).  
Personal destinations.  
3D City Maps.  
Online Map Update.  
Online Traffic Information.  
Symbols  
The symbols depend on the vehicle equipment and are not available not in all countries and may look different depending on  
the Infotainment system.  
General symbols  
1. To open the main menu, open the home screen and tap  
Overview of Infotainment system.  
Destination search. Display navigation map.  
Open saved addresses (contact list for the connected cell phone).  
Display destination memory.  
Destinations and stopovers along the current route.  
Personal destination  
suggestions (home address, work address, favorite POIss nearby).  
or  
Opening the settings.  
Symbols on the map  
The function keys and displays shown depend on the settings and the current driving situation.  
Symbols for traffic information, e.g. traffic disruptions, and POIss, e.g. gas stations, are displayed on the map if the data is  
available to the navigation system Traffic information.  
Display current position.  
Display route options.  
Fully automatic map mode (orientation in direction of travel,  
Map scale. Display dialog box with  
position, zoom and tilt). Determine driving direction and map tilt.  
additional options. Map menu with settings for navigation and navigation announcements.  
Symbols in the route plan  
Display current position. Destination for the current route guidance.  
plan.  
Ends the current route guidance. Close route  
Symbols in the dialog box  
1. To open the additional window, tap on  
.
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Display route overview and alternative routes to the current route guidance.  
Repeats the last navigation  
announcement.  
Mute or adjust volume of navigation instructions.  
Additional symbols  
Destination search: detailed destination input for an address.  
Traffic disruptions  
Traffic disruptions are displayed on the map if the data is available to the navigation system Traffic information.  
1. Tap a traffic disruption to open a dialog box with details Function descriptions.  
Traffic jam.  
Accident.  
Ice.  
Road closed.  
Slip hazard.  
Danger.  
Construction zone.  
Strong wind.  
Inputting destinations and starting route guidance  
Please read the introductory information and heed the Warnings and Notice ⇒  
Depending on the vehicle equipment, different functions are available for inputting destinations. Some functions are only  
and Safety instructions.  
available in some countries.  
The various functions for inputting destinations are located in the navigation system main menu ⇒  
Introduction.  
You can further restrict your search with specific suggestions in the results list, e.g. “nearby”.  
For further information about symbols on the Infotainment system screen, see Functions and Symbols in this Owner's  
Manual.  
Enter address  
Start route guidance by entering an address. During input, the navigation system suggests already known destinations. You  
can also enter a new, unknown address for route guidance.  
When inputting the address, input the name of the destination, not the postcode of the destination.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Enter the destination address and select your desired destination.  
Or: tap  
and enter the address via the input screen.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Enter the address of the destination, tap the desired destination and hold for a few seconds.  
Enter the destination as accurately as possible. If there is an error in the destination entered, route guidance cannot take  
place or may lead to the wrong destination.  
Destination suggestions  
Navigation uses saved data such as your last destinations, learned destinations, favorites, home address and work address to  
provide you with route guidance.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Tap on the desired destination.  
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The route guidance starts automatically.  
Last destinations  
The navigation system saves up to ten of the most recent destinations to make them available for route guidance. A new  
destination automatically overwrites the oldest destination.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Tap on the desired destination.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Tap and hold the preferred destination for a few seconds.  
Favorite destinations  
You can save up to 50 journey destinations as favorites.  
Saving a journey destination as a favorite  
1. While entering a destination, tap on  
in the additional window.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Tap on the desired destination.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Tap and hold the preferred destination for a few seconds.  
Selecting on the map  
The navigation map contains active areas at many points which are suitable for the input of a destination. To enter a  
destination, tap on your preferred position or preferred location on the map. If map data is available at this point, you can  
launch route guidance.  
Entering a destination via the navigation map is dependent on data status and not possible for all positions.  
Use the Offroad navigation system to enter a destination to a selected destination point with unknown data.  
Offroad navigation  
The Offroad navigation system calculates routes to selected destinations with unknown data. If the destination is not located  
on a known road or at a known position, the navigation system will calculate the route up to the next point on the known road  
and then complete the route to the destination using a straight line.  
In order to start an Offroad navigation, tap on a free area without positioning data.  
Starting the navigation  
1. Tap  
.
2. Press and slide the map view until you can select your desired position. You can operate the navigation map using  
extended finger touches Introduction.  
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3. Tap the preferred destination or any destination point on the map without positioning data.  
4. Tap Route.  
Using a contact's address data  
Start route guidance via the saved address data for a contact. You cannot use contacts for whom you have not saved any  
address data for route guidance.  
Starting the navigation  
1. Tap  
.
2. Tap on the preferred contact and address data.  
3. Tap Route.  
NOTICE  
If the address data for your contact is out of date, the route guidance will nevertheless direct you to the stored address.  
Please ensure the address for your contact is up to date.  
Navigation data  
Please read the introductory information and heed the Warnings and Notice ⇒  
The Infotainment system is equipped with an internal navigation data storage medium. Depending on the country, the required  
and Safety instructions.  
navigation data may already be installed.  
The Infotainment system always requires up-to-date navigation data to ensure that route guidance can be implemented  
correctly and that the functions provided are fully available.  
NOTICE  
If you use outdated navigation data, there may be adverse effects on the navigation system. It may not be possible to  
determine up-to-date routes, or route guidance may guide you to an incorrect destination.  
Always ensure that your navigation data is kept up-to-date.  
Navigation Data Online – Additional Information  
Regions in the navigation data that you do not use can be removed from the system under certain circumstances, e.g.  
navigation data memory low on space. If you subsequently need these regions again at a later time, the navigation system wi  
download them again on request. No contract for mobile online services is needed. This service depends on the vehicle  
equipment and is only available in some countries.  
1. Switch the ignition on.  
2. Establish an Internet connection if you have not already done so.  
The navigation data is automatically updated in the background.  
Updating navigation data manually  
and stored on a suitable USB data carrier, available to buy in stores. If the Infotainment system is switched off during the  
process, installation will be interrupted and it will continue automatically once the system is turned on again.  
1. Download and save the navigation data onto a USB data storage device.  
2. Switch the vehicle ignition on.  
3. Link the USB data carrier to the Infotainment system when the vehicle is stationary.  
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