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Outlook for Service for Your Volkswagen Touareg SUV Second Generation (2010-2018)

Outlook for Service  
Charging infrastructure for high-voltage vehicles  
A high-voltage vehicle can consume between 3.3kW and almost 10kW of electrical power while the high-voltage  
battery is being charged.  
Example: In Germany using household mains socket (230V alternating current)  
Normal household sockets have one phase and supply a maximum current of 16A at 230V.  
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P(single-phase) = U x I   
= 230V x 16A [1VA ~ 1W]   
= 3680W = 3.68kW (absolute)  
Due to electrical losses during charging (power dissipation), the value must be corrected to 3.3kW of the absolute  
value.  
If the high-voltage vehicle can be charged via a  
socket with three phases, the electrical power that is  
fed to the high-voltage battery is tripled. As a result,  
the charging process is shorter compared with single-  
phase charging.  
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P(three-phase) = 3.3kW x 3   
= 9.9kW  
In future, customers will be able to chose from three  
charging possibilities for their high-voltage vehicle.  
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Charging unit for private households  
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230V charging cable  
380V charging cable  
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A connection check should be performed on site before a customer purchases a high-voltage vehicle with external  
charging facility. It should be ensured that the household electrical mains can supply a constant high current for  
charging the high-voltage battery. This stress test is currently performed by an electrician. In future, this could  
become a task for the dealership.  
The charging unit is fully set up at the customer's house and connected to the household mains. Ideally the unit  
should be installed as a three-phase charging facility. However, this option depends on the electrical infrastructure  
that is available at the customer's house or flat.  
In many cities, electricity suppliers offer high-voltage vehicle users the possibility to charge the high-voltage  
batteries at public charging stations. This charging option is three-phase in most cases.  
When the high-voltage vehicle user is travelling, he can charge the high-voltage battery via a conventional  
electrical socket. The current rating can be changed with the selector housing in the centre of the cable.   
This serves as protection so that the electrical mains are not overloaded. In addition, the housing contains a  
residual-current-operated circuit-breaker. This charging method takes longest to charge the high-voltage battery.  
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Public charging station  
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Outlook for Service  
Connector types  
Europe  
USA  
China  
Japan  
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Across the world a large number of different connector types are used for a wide range of electromobiles like  
bicycles, light vehicles, scooters and wheelchairs.  
During the talks between German car manufacturers, a standard connector type was agreed on.  
The standard VDE connector for charging high-  
Pilot line  
voltage batteries in vehicles (VDE = Association for  
Electrical, Electronic & Information Technologies)  
Neutral  
Phase L1  
The blue connector is used in conjunction with the  
Phase L2  
Earth  
specially installed charging unit at the customer's  
Phase L3  
home, the charging cable for public networks and the  
household cable for charging with any conventional  
socket.  
Charging can be 3-phase using 380 volts or with just  
one phase using 230 volts.   
The connections L1, L2 and L3 are the phases with  
230 volts each. The phase shift of 120° results in an  
effective voltage of 400V.  
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Standard VDE connector for charging high-voltage  
batteries  
During the charging process, the vehicle body is earthed via the mains connection (protective conductor) for  
electrical safety.   
The safety contact of the charging connector activates the charger in the vehicle. The vehicle cannot be driven  
when the cable is connected.  
The connector contacts are scoop-proof (IPXXB protection class). In addition a leading pilot line is  
fitted.   
This connector and the charging socket on the vehicle allow a charging process to be performed  
safely without further measures in any weather.  
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Remote services  
Using a mobile telephone as a remote control for the electric vehicle  
A mobile telephone that has Internet functions similar  
to a miniature computer is called a smart phone.  
Thanks to its Internet capability and thus the  
networking connection, the phone can be used to  
operate certain electric vehicle components.   
An additional application (app) allows the smart  
phone to be linked to the vehicle.  
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Example: German-language remote control display on a  
mobile telephone  
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The user can use the following features of the app:  
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Display charge state of high-voltage battery  
Expected range of electric vehicle  
If the high-voltage battery is being charged, you can monitor the charging duration  
Status of vehicle: locked, windows closed, charging connector connected  
Set climate control requirement for interior  
Delayed charging to use cheaper night-time electricity  
Vehicle information like average consumption in kWh/100km  
Display of convenience consumers in kWh/100km  
Current vehicle position  
Nearest public charging possibility  
Plan the remaining electrical range of a hybrid vehicle   
This function will become useful in the future when city centres, like London, may only be driven through with  
zero-emissions vehicles (ZEV), i.e. vehicles without direct exhaust gas emissions.   
For certain hybrid vehicles with an electrical range of about 50km, route planning is possible via the telephone.  
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Outlook for Service  
Think Blue.  
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“Think Blue.” sees Volkswagen dedicate itself to the question of how individual mobility and sustainable behaviour  
can be reconciled.  
An electric vehicle does not produce any direct emissions when driven. The high-voltage battery needs to be  
charged to move the vehicle. The electrical energy from the external charging source needs to be produced with  
renewable technology in order to rigorously implement CO2 reduction measures. The generated energy is used  
highly efficiently by an electric vehicle.   
The aim is the conscious use of resources by humans.  
“Think Blue.” goes one step further.  
This scheme invites us to think further and shows that ecologically sustained behaviour is possible without sacrifices  
and can also be fun.  
“Think Blue.” lives through dialogue with customers. The slogan refers to the “Think small” campaign for the Beetle  
in the sixties. Back then mobility for everyone was addressed with the Volkswagen Beetle. At the web page  
www.volkswagen.com/thinkblue, anyone interested will find information on fuel-saving driving styles,  
ecological sustainability and conscious use of resources.  
The creation of awareness starts with small things.   
Does the television standby function always have to be active?   
Maybe it is enough to open a window instead of switching on the air conditioning system?   
Can I save more energy by opening the blinds during the day and switching off the artificial lighting?   
Are driving pools more efficient in terms of CO2 savings?   
How can I save water at home?  
Recognising savings potential is not the source of sacrifice.   
The aim is fun while saving: the “fun theory”.  
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The technical scope from the following concepts is combined under the umbrella term “Think Blue.”:  
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“BlueMotion”  
“BlueMotion Technologies”  
“EcoFuel”  
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“Blue TDI”  
“BiFuel”  
“Hybrid”  
“blue-e-motion”  
“Think Blue. Factory.” Low-emissions automobile production  
The “blue-e-motion” brand stands for electromobility within the framework of the “Think Blue.” idea.  
The cornerstones of “Think Blue.” are:  
1. Environmentally compatible products and solutions  
2. Environmental behaviour  
3. Environmental commitment  
Towing an electric vehicle  
The drive wheels of an electric vehicle are coupled to the electric motor via the differential and the reduction gear.  
This connection cannot simply be separated. If the drive wheels are rotated, the electric motor will also rotate.  
If the high-voltage system is activated and ready to drive, the system will recognise the towing procedure as  
regenerative braking.   
The high-voltage battery will therefore be charged by the towing procedure.  
For this reason, towing electric vehicles on their own wheels is not permitted.   
The towing procedure should only be started once the electric vehicle is no longer in running condition.   
If the high-voltage system is deactivated, the rotation of the electric motor can cause temperatures that damage or  
destroy components. Furthermore the rotary movement in the electric motor produces an inductivity that acts as a  
resistance to movement of the vehicle (like a bicycle dynamo).  
You are allowed to slowly push the electric vehicle out of a dangerous area, however.  
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