Get Climate control Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

The sunshades for the rear side windows are installed in the door trim panels on the windows.

1. Pull the sunshade all the way upward by the handle in the direction of the arrow→ fig. 1.

1

2. Secure the rod with both eyelets in its holder→ fig. 1

.

3. Check that the extended sunshade is securely hooked in the holder.

To roll down, release the sunshade at the top and guide it downward by hand→

.

NOTICE

An uncontrolled reeling of the sunshade can result in damage to the sunshade or interior trim.

● Always guide the sunshade down by hand and do not allow it to “snap” down unaided.

Overview of the Climatronic

Climatronic is an automatic air conditioning system which warms, cools and dehumidifies the air. In automatic mode,

Climatronic can automatically control the air temperature, air distribution and the volume of air.

Some functions of the air conditioner, as well as a climate control bar for the rear seats, depend on the vehicle

equipment.

Fig. 1 In the upper section of the center console: air conditioning block for the Climatronic system(version 1).

Fig. 2 In the upper section of the center console: air conditioning block for the Climatronic system(version 2).

Making Efficient Use of the Air Conditioner

The air conditioner is most effective when the vehicle interior is kept closed. In the event of heat build-up in the

vehicle interior, brief ventilation can accelerate the cooling process.

Display of activated functions

Illuminated LED

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s in the climate control bar indicate functions that are switched on.

Function keys highlighted in color in the Air conditioner menu in the Infotainment system indicate functions that are

switched on (→ Air conditioner menu in the Infotainment system).

Air conditioner with voice command operation

Some of the air conditioner functions can be operated with voice control, depending on the vehicle equipment .

WARNING

Icy, snow-covered or foggy door windows restrict visibility very severely. This increases the risk of collisions and

accidents, which may result in serious or fatal injuries.

● Keep all windows free of ice, snow and fog.

● Adjust the heating, air conditioner, and rear window defroster to a setting where the windows do not fog up

(→ Heating and air conditioning system).

● Only start driving when all windows are clear.

● Only use recirculation mode for a short time. Otherwise, the windows could fog up very quickly and greatly

reduce visibility.

● Always switch off recirculation mode as soon as it is not necessary.

Some settings can be saved in the driver personalization user profiles and will change if the user profile is

switched .

Air conditioner menu in the Infotainment system

In the climate control bar

Open the Air conditioner menu in the Infotainment system.

The Air conditioner menu in the Infotainment system is only available via the Climatronic. Certain functions depend

on the vehicle equipment.

In the Air conditioner menu, you can find, for example, the functions for temperature regulation (→ Air conditioner

temperature control) and air distribution (→ Air conditioner air distribution).

The top of the screen shows the current climate control settings, such as the air conditioner profile for automatic

mode.

The lower section of the screen shows function keys for frequently used air conditioning functions.

Operating status of the air conditioner

The operating status of the air conditioning system is represented by colors:

Cooling.

Heating.

Climate control settings submenu

Depending on the vehicle equipment, you can find additional comfort functions in theClimate control settings

submenu:

—Allow automatic supplementary heating (→ Automatic supplementary heating function).

—Switch on the automatic windshield defroster (→ Windshield defroster).

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Switching the Climatronic on and off

In the air conditioner menu or in the climate control bar

Switch off the Climatronic.

Adjust the blower speed.

For vehicles with an auxiliary heater and ventilation, the button for immediate heating of the auxiliary heater (

) may be in the climate control bar instead of the

button.

1. To switch on the Climatronic, swipe towards the right on the touch slider for the blower speed.

Or: Turn the center knob clockwise.

2. To switch off the Climatronic, swipe towards the left on the touch control for the blower speed.

Or: Turn the center knob counterclockwise as far as it will go.

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Automatic mode of the Climatronic

In the air conditioner menu or in the climate control bar

The set air temperature is maintained constant. The air volume and air distribution are automatically

controlled. Automatic mode switches off when the blower speed is changed manually.

Selecting an Air Conditioner Profile

You can set the blower speed in automatic mode via the air conditioner profiles.

1. Open the Air conditioner menu in the Infotainment system.

2. To switch on the Climatronic's automatic mode, tap

.

3. To select an air conditioner profile, tap at the top of the screen.

4. Select your preferred air conditioner profile in the pop-up window that appears.

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Air Care

In the air conditioner menu: bottom of the screen

The Air Care Climatronic active combination filter can limit the entrance of hazardous substances as well as allergens.

If Air Care is switched on, the air recirculation of the air conditioner is maximized as far as permitted by the risk of

fogging up the windows depending on the humidity in the vehicle interior and the outside temperature. Air

recirculation is controlled automatically and adapts itself continuously to prevent vehicle occupant fatigue.

Switching Air Care on and off

1. Open the Air conditioner menu in the Infotainment system.

2. Tap Air Care.

3. Tap Active.

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Overview of the manual air conditioner

The manual climate control system warms, cools, and removes humidity from the air.

Certain functions of the air conditioner depend on the vehicle equipment.

Fig. 1 In the upper section of the center console: Climate control bar for the manual climate control system.

Making Efficient Use of the Air Conditioner

The air conditioner is most effective when the vehicle interior is kept closed. In the event of heat build-up in the

vehicle interior, brief ventilation can accelerate the cooling process.

Display of activated functions

Illuminated LED

s in the climate control bar indicate that the function is activated.

WARNING

Icy, snow-covered or foggy door windows restrict visibility very severely. This increases the risk of collisions and

accidents, which may result in serious or fatal injuries.

● Keep all windows free of ice, snow and fog.

● Adjust the heating, air conditioner, and rear window defroster to a setting where the windows do not fog up

(→ Heating and air conditioning system).

● Only start driving when all windows are clear.

● Only use recirculation mode for a short time. Otherwise, the windows could fog up very quickly and greatly

reduce visibility.

● Always switch off recirculation mode as soon as it is not necessary.

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Switching the manual air conditioner on and off

In the climate control bar

Switch off the air conditioning system.

Adjust the blower speed.

For vehicles with an auxiliary heater and ventilation, the button for immediate heating of the auxiliary heater (

) may be in the climate control bar instead of the

button.

1. To switch on the manual air conditioner, turn the center knob clockwise.

2. To switch off the manual air conditioner, turn the center knob all the way counterclockwise.

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Temperature regulation

In the air conditioner menu or in the climate control bar

Adjust the temperature.

The air is cooled and dehumidified in cooling mode.

Apply temperature settings for the driver side to all seats.

Switch the maximum cooling output on and off.

Air recirculation is switched on automatically and Climatronic automatically directs air to the upper body.

Setting the Temperature in the Climatronic Climate Control Bar

1. To set the temperature of the Climatronic to +22 °C (+72 °F), tap and hold the touch control in the center

between and

Or: to set a different temperature, swipe to the right or left on the touch control.

Or: turn the left or right knob to or

.

The Climatronic displays the set temperatures.

Setting the Temperature in the Manual Air Conditioner Climate Control Bar

1. Turn the left knob to or

.

Maximum cooling output and heating output

1. Tap and hold or on the Climatronic touch control.

Or: Turn the left or right knob of the Climatronic system to or as far as it will go.

Or: to switch on the maximum cooling output of the Climatronic system, press

in the climate control bar.

Or: turn the left knob on the manual air conditioner as far as it goes to or

.

In the Infotainment system: Auxiliary heater menu

Open the Auxiliary heater menu in the Infotainment system (→ Auxiliary heater and ventilation).

Adjusting the temperature for the rear seats

1. Open the Air conditioner menu in the Infotainment system.

2. Tap the function key for the rear seats.

3. Tap the or function key.

Or: tap or in the climate control bar for the rear seats.

The set temperatures for the rear seats are shown on the climate control bar displays for the rear seats.

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If

is switched on in the Infotainment system, the rear climate control bar cannot be

used.

Air distribution and blower speed

Vents

Vents are located in the following places in the vehicle:

—Driver’s side.

—Passenger's side.

—Front center console.

—Rear center console.

NOTICE

Food, medication, and objects that are sensitive to heat or cold can become damaged or unusable from the air

coming out of the vents.

● Do not place any food, medication, or other objects that are sensitive to temperature in front of the vents.

Glove compartment with cooling option

When the vent is open, fresh air enters the glove compartment. If the vehicle interior is cooled by the air conditioning

system, then cold air can be directed into the glove compartment.

Air Distribution Functions in the Air Conditioner Menu or in the Climate Control Bar

Adjust the blower speed.

Top arrow: Direct air onto the windshield.

Middle arrow: Direct air to the upper body.

Bottom arrow: Direct air into the footwell.

Direct air to the upper body.

Direct air into the footwell.

Direct air to the upper body and into the footwell.

Direct air onto the windshield and into the footwell.

Direct air onto the windshield.

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Defrost function

The Climatronic defrost function clears fog and ice from the windshield.

The air is dehumidified and the blower is set to a higher speed.

The air conditioning system's defrost function clears the windshield of fog and ice.

The air must be dehumidified when the defrost function is switched on. Therefore when the defrost function is

switched on, you cannot switch air recirculation on or cooling mode off.

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Air recirculation

No fresh air will enter the vehicle interior when recirculation mode is switched on→

.

Switch air recirculation on and off in the Air conditioner menu or climate control bar.

When does recirculation mode switch off?

Recirculation mode will switch off in the following situations:

—If the defrost function is switched on.

—If a sensor detects that the door windows could fog up.

WARNING

A lack of fresh air supply may result in reduced visibility due to fogged up windows and rapid driver fatigue due to

stale air. This can result in collisions, accidents and serious or fatal injuries.

● Only use recirculation mode for a short time.

● Always switch off recirculation mode as soon as it is not necessary.

NOTICE

Tobacco smoke can settle on the refrigerant system evaporator and the active combination filter and cause

permanent odors.

● To prevent permanent odors, do not smoke in the vehicle when air recirculation is switched on.

Climatronic: When reverse gear is engaged or while the automatic wash and wipe system is on, recirculation

mode switches on automatically so that no odors will enter the vehicle interior.

Manual air conditioning system: At very high outside temperatures, air recirculation helps to briefly cool

down the vehicle interior faster.

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Overview of seat heating

When the engine is running, the front seats and outer rear seats may be electrically heated in three stages.

Switch the seat heating on and off in the Air conditioner menu or climate control bar.

Seat heating levels

The operating status of the seat heating is shown in colors. At the highest heating level, all threeLED

s come on.

When should the seat heating function be switched off?

Switch off the seat heating function under any of the following conditions:

—The seat is occupied by a person with a limited perception of pain or temperature→

—The seat is not occupied

.

—A child restraint is installed on the seat

—Objects are covering the seat cushion, e.g. protective covers, jackets, blankets or bags.

—The seat surface is damp or wet

—The interior or exterior temperature is higher than +25 °C(+77 °F).

WARNING

Magnetic fields are generated when the seat heating is operated. In individual cases, these magnetic fields can

affect active medical implants (e.g. pacemakers).

● If you have a medical implant, you should consult your doctor or the manufacturer of the implant before

operating the seat heating.

● Also make your vehicle occupants aware.

WARNING

People who cannot feel pain or perceive temperature or can do so only to a limited extent, due to medication,

paralysis or chronic illnesses such as diabetes, could develop burns or hypothermia on the back, buttocks and legs

when using seat heating. Such injuries may take a very long time to heal or may never heal completely.

● If you have a limited perception of pain and/or temperature, never use the seat heating function.

● Contact a medical doctor for questions about personal health conditions.

WARNING

If the seat cover is soaked through, this can cause the seat heating to malfunction and increase the risk of burns.

● Make sure the seat surface is dry before using the seat heating function.

● Do not sit on the seat with wet clothing.

● Do not place any wet objects or clothing on the seat.

● Do not pour any fluids on the seat.

NOTICE

The heating elements of the seat heating may be damaged by loads concentrated in a single place and insulating

materials.

● Do not kneel on the seats and do not exert pressure on the seat cushion and backrest with sharp or pointed

objects.

● Do not exert pressure on the seat cushion and backrest with pointed objects.

● Switch the seat heating off if insulating materials are installed on the seat, e.g. a protective cover or a child

restraint.

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● Only use the seat heating if the seat is equipped with the original seat covers.

● If any odor starts to develop, turn off the seat heating immediately and have it checked by suitably qualified

professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen

Service Facility.

Using the seat heating function

1. In order to switch on the seat heating at the highest heating level, press the or button in the climate

control bar.

2. To set the heating level, press the button or the button repeatedly.

3. To turn off the seat heating, press the or button repeatedly until theLED

turns off.

In order to save fuel, switch off the seat heating as soon as

possible.

Seat heating switches on automatically

If you start the engine again within approximately ten minutes, the last heating level set for the driver seat is

automatically switched on.

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Steering wheel heating

The steering wheel heating only works when the engine is running.

Switch steering wheel heating on and off via the multi-function steering wheel.

Heating levels for the steering wheel heating

When you switch on the steering wheel heating, the current heating level is constantly displayed in the instrument

cluster as a bar display. At the highest heating level, all three bars are filled.

Operating steering wheel heating

1. To switch on steering wheel heating at the highest heating level, press the button.

2. To adjust the heating level, press the button repeatedly.

3. To switch off steering wheel heating, press the button repeatedly until the bar display in the instrument

cluster display turns off.

Steering wheel heating switches on automatically

If you start the engine again within approximately ten minutes, the last heating level set is automatically switched on.

Saving the heating level

1. Switch on the steering wheel heating and set the desired heating level.

2. To save the current heating level, press and hold the button for approximately one second.

The heating level is saved and the steering wheel heating is switched off.

3. To switch the steering wheel heating back on at the most recently saved heating level, press and hold the

button for approximately one second.

Steering wheel heating switches off automatically

If one of the following conditions applies, the steering wheel heating switches off automatically:

—If the energy use is too high.

—If the steering wheel heating system is malfunctioning.

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Windshield defroster

The windshield defroster works when the engine is running.

Manual air conditioning system: Switch the windshield defroster on and off in theVehicle settings menu

(→ Vehicle settings menu).

Climatronic: Switch the windshield defroster on and off in the Air conditioner menu.

Depending on the outside temperature, the windshield defroster switches off automatically, at the latest after

approximately eight minutes.

Automatic windshield defroster

The windshield defroster switches on automatically when a window could fog up.

1. Open the Air conditioner menu in the Infotainment system.

2. Switch the automatic windshield defroster on or off via

Automatic windshield defroster.

The automatic windshield defroster is also active when the climate control system is switched

off.

Defrosting the windshield using the defrost function

If the defrost function is switched on and a sensor detects that the windshield may fog up, the windshield defroster

will turn on automatically.

The windshield defroster switches off automatically

If one of the following conditions applies, the windshield defroster switches off automatically:

—If the energy use is too high.

—If the climate control system is malfunctioning.

—If the specified time has expired.

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Rear window defroster

The rear window defroster works when the engine is running.

Switch the rear window defroster on and off in the Air conditioner menu or climate control bar.

The rear window defroster switches off automatically after a maximum of around ten minutes.

NOTICE

Stickers that are placed on the inside of the rear window over the heat conductors of the rear window defroster, or

objects that rest against the inside of the rear window may damage the rear window defroster.

● Do not affix any stickers over the heat conductors of the rear window defroster.

● Do not load the luggage compartment to a height where objects rest against the rear window.

In order to save fuel, switch off the rear window defroster as soon as

possible.

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Automatic supplementary heating function

Switching the automatic supplementary heater function on and off

The availability of the automatic supplementary heater function depends on the vehicle equipment. An additional

heating component can help to heat the vehicle interior more quickly.

1. Open the Air conditioner menu in the Infotainment system.

2. To open the Climate control settings submenu, tap

3. Tap Automatic supplementary heater.

.

The heating component will switch on automatically depending on the outside temperature and will switch off

again automatically after a while.

Vehicles with an auxiliary heater (depending on the vehicle equipment)

If the engine was started, auxiliary heating can continue to run as a supplementary heating measure. The following

conditions must be met for this:

—The Automatic supplementary heater function is switched on in the Air conditioner menu.

—The outside temperature must be lower than +5 °C(+41 °F).

The automatic supplementary heating measure will switch off automatically after a while.

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Introduction

You can use the auxiliary heating and ventilation system to heat the vehicle interior in the winter and to ventilate it

in the summer. The windshield can be cleared of ice, fog, and a thin layer of snow. The auxiliary heating system is

powered by fuel from the vehicle fuel tank and can be operated when the vehicle is stationary and the ignition is

switched off. The auxiliary ventilation system is powered by the 12 V vehicle battery.

Auxiliary heating exhaust system

The exhaust produced by the auxiliary heating system escapes through an exhaust pipe on the vehicle underbody. The

exhaust pipe must never be blocked by snow, mud, or debris.

DANGER

Among other substances, the auxiliary heating system exhaust contains carbon monoxide, an odorless and colorless

poisonous gas. Carbon monoxide can cause loss of consciousness and death.

● Never turn on the auxiliary heating or leave it running when the vehicle is in an unventilated or closed space.

● Never program the auxiliary heater so that it could switch on or run in unventilated or closed spaces.

WARNING

Components of the auxiliary heating exhaust system become very hot. This can cause fires.

● Never park the vehicle in such a way that parts of the exhaust system come into contact with flammable materials

under the vehicle, such as dry grass.

● Before refueling, switch off the auxiliary heater.

NOTICE

Food, medication, and objects that are sensitive to heat or cold can become damaged or unusable from the air

coming out of the vents.

● Do not place any food, medication, or other objects that are sensitive to temperature in front of the vents.

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Switching the auxiliary heater and ventilation on or off

The auxiliary heater can be used when the ignition is switched on or off.

Opening the Auxiliary heating menu

Auxiliary heater menu in the Infotainment system.

1. Climatronic: Open the Air conditioner menu in the Infotainment system.

2. Climatronic: Tap the function key.

1. Manual air conditioning system: Press the

button on the Infotainment system.

2. Manual air conditioning system: Tap the Vehicle function key.

3. Manual air conditioning system: Tap the

function key.

Switching auxiliary heating on

Instant function for the auxiliary heater in the climate control bar.

Button on the remote control .

You can also automatically switch on the auxiliary heater for a scheduled departure time (→ Auxiliary heater and

ventilation).

If the battery charge level of the 12 V vehicle battery is too low or the fuel tank is empty, you will not be able to

switch on the auxiliary heater.

Switching auxiliary heating off manually

Instant function for the auxiliary heater in the climate control bar.

Button on the remote control .

The auxiliary heater switches off automatically

If one of the following conditions applies, the auxiliary heater will switch off automatically:

—The programmed departure time is reached or if the set operation time limit has elapsed (→ Auxiliary heater and

ventilation).

— The yellow indicator light(fuel gauge) turns on .

— The charge level of the 12 V vehicle battery is too low.

To burn the remaining fuel in the auxiliary heating system, auxiliary heating will continue to run for a short period of

time after it is switched off manually or automatically.

Operating noises can be heard when auxiliary heating is switched

off.

If the auxiliary heating or ventilation runs for a long time, the 12 V vehicle battery will drain. Drive the vehicle

long enough to recharge the 12 V vehicle battery.

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If you park on a hill with very little fuel in the fuel tank(slightly over the reserve quantity), the fuel gauge may be

inaccurate and may cause the auxiliary heater function to be limited.

Programming auxiliary heating and ventilation

Auxiliary heating is programmed in the Infotainment system.

Switching the mode

1. Open the Auxiliary heating menu.

2. To change the mode, tap theHeating or Ventilation function keys.

When outside temperatures are high, the auxiliary ventilation directs fresh air into the vehicle interior and works to

minimize heat build-up.

Setting the auxiliary heater operating time

1. Open the Auxiliary heating menu.

2. Tap the Settings function key.

3. To specify the operating time, tap theOperating time function key.

The set duration applies if auxiliary heating is switched on using the immediate heating button or using the

remote control.

The maximum operating duration of the auxiliary heating system is 60 minutes.

Programming the departure time

This activation only applies to a heating or ventilation process. The departure time must be reactivated each time the

vehicle will be started.

1. Check that the date and time is set correctly in the vehicle before programming (→ Clock).

2. Open the Auxiliary heating menu.

3. Tap the Settings function key.

4. Select one of the presets for aDeparture time.

5. Tap the Activate function key.

Manual climate control system: The programmed departure time determines the time at which the auxiliary heating

or ventilation should switch off. The start of a heating or ventilation process is determined based on the programmed

duration.

Climatronic: Using the programmed departure time and based on the outside temperature, the vehicle automatically

calculates the start time for a heating or ventilation process to bring the vehicle to the temperature that is set.

Checking the programming

If a departure time is activated, the yellowLED

in the instant heat button in the Climatronic climate control bar comes on for approximately ten seconds after you

switch off the ignition.

DANGER

Among other substances, the auxiliary heating system exhaust contains carbon monoxide, an odorless and colorless

poisonous gas. Carbon monoxide can cause loss of consciousness and death.

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● Never program the auxiliary heater so that the auxiliary heater could switch on or run when the vehicle is in an

unventilated or enclosed space.

Controlling the auxiliary heater and ventilation remotely

With the remote control, the fuel-powered auxiliary heater can be switched on and off from outside the vehicle.

Fig. 1 Remote control for the auxiliary heater.

Switching the auxiliary heater and ventilation on with the remote control

1. Press the button for about one second→ fig. 1, →

.

Switching the auxiliary heater and ventilation off with the remote control

1. Press the

button for about one second→ fig. 1.

LED in the remote control

After a button is pressed, theLED

indicates various statuses→ fig. 1 2 .

Lights up green: Auxiliary heater and ventilation switched on.

Flashes green at regular intervals: Switch-on signal not received. Reduce the distance to the vehicle.

Flashes green at irregular intervals: Auxiliary heater and ventilation blocked.

The auxiliary heater and ventilation are blocked under any of the following conditions:

—The fuel tank is almost empty.

— The voltage of the 12-volt vehicle battery is too low.

—There is a system malfunction.

1. Refuel the vehicle.

2. To charge the 12-volt vehicle battery, drive for a sufficient amount of time.

3. If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

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Lights up red: Auxiliary heating is switched off.

Flashes red at regular intervals: Switch-off signal not received. Reduce the distance to the vehicle.

Flashes or lights up orange: The button cell battery charge in the remote control is low. Replace the button cell

battery.

Range

The range of remote control operation is several hundred meters when the button cell battery is fully charged and

under optimum conditions.

—Maintain a distance of at least 2 m(7 ft) between the remote control and the vehicle.

—Avoid obstacles between the remote control and the vehicle.

1

—Hold the remote control with the chrome bar→ fig. 1

—Do not cover the antenna.

facing vertically upward.

Poor weather conditions, buildings in the surrounding area, or a weak button cell battery can reduce the range

considerably.

DANGER

Among other substances, the auxiliary heating system exhaust contains carbon monoxide, an odorless and colorless

poisonous gas. Carbon monoxide can cause loss of consciousness and death.

● Never turn on the auxiliary heating or leave it running when the vehicle is in an unventilated or closed space.

● Never program the auxiliary heater so that it could switch on or run in unventilated or closed spaces.

WARNING

Components of the auxiliary heating exhaust system become very hot. This can cause fires.

● Never park the vehicle in such a way that parts of the exhaust system come into contact with flammable materials

under the vehicle, such as dry grass.

● Before refueling, switch off the auxiliary heater.

NOTICE

There are electronic components in the remote control which may be damaged by moisture, strong impacts and

direct sunlight.

● Protect the remote control from moisture, strong shocks, and direct sunlight.

Replacing the button cell battery in the remote control

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If the LED does not turn on, the button cell battery in the remote control must be replaced.

Fig. 1 Remote control: Battery compartment cover for

battery compartment.

Fig. 2 Replace the button cell battery in the remote

control.

Replacing the button cell battery

1. Insert a suitable tool such as a screwdriver into the opening on the remote control housing in the direction of

the arrow → fig. 1.

2. Lift the battery compartment cover upward gently with the tool until the housing catches are released.

3. Carefully push the battery compartment cover in the direction of the arrow→ fig. 1 and remove the battery

compartment cover.

4. To remove the button cell battery, insert a tool such as a screwdriver carefully into the opening on the button

cell battery → fig. 2.

5. Lift up the button cell battery carefully with the screwdriver until the battery is released from the battery

compartment, and remove the button cell battery.

6. Insert a new button cell battery of the same design and type so that it engages in the fastener. Observe the

information regarding the polarity and design of the button battery, which is on the inside on the battery

compartment cover.

7. Slide the battery compartment cover onto the housing of the remote control in the opposite direction to the

arrow and press gently until the battery compartment cover clicks into place.

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DANGER

If button cell batteries are swallowed or enter the air ducts, serious or fatal injuries could occur within a very short

time due to choking or internal burns.

● Seek medical assistance immediately if you suspect that a button cell battery has been swallowed.

● If the battery compartment cover cannot be closed, do not use the remote control.

● Always keep the remote control and key fob with button cell batteries out of the reach of children.

NOTICE

Unsuitable button batteries can damage the remote control.

● Only replace a drained button battery with a new button battery of the same voltage, size, and specification.

● Make sure the polarity is correct when installing the button battery.

Dispose of drained button batteries in a way that will not harm the

environment.

The remote control button battery may contain perchlorate. Observe all legal regulations applicable to

disposal.

Troubleshooting

The cooling mode

or heating cannot be switched on or the function is limited

The

cooling mode only works when the engine is running and at ambient temperatures above +3 °C(+38 °F).

The heating and defrost function operates better when the engine is warm.

If the engine is very hot or if the outside temperature is extremely high, the function of the cooling mode , the

heating and the defrost may be restricted.

—Switch on the fan.

—Check the safeguard on the air conditioning system .

—Change active combination filters .

—If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

NOTICE

If the air conditioner is not working and is operated further, that can cause subsequent damage.

● If the air conditioner is not cooling or warming the air, switch it off immediately.

● Have the air conditioner checked by suitably qualified professionals. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The windows are fogged up

The door windows fog up if they are colder than the ambient temperature and the air is damp. Cold air does not

absorb as much moisture as warm air which is why windows fog up more frequently during cold seasons.

1. To improve the heating and cooling output, keep the air intake in front of the windshield free of ice, snow, and

leaves (→ Vehicle care).

2. Leave the air duct in the rear section of the luggage compartment uncovered so that air can flow through the

vehicle from front to back.

3. Switch on the defrost function (→ Defrost function).

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The temperature unit has changed

You can change the unit for all temperature displays in the vehicle using the Infotainment system.

1. Open the Settings menu.

2. Select the Units menu item.

Water or water vapor under the vehicle

In the case of high outside humidity and temperatures, condensation can drip from the air conditioning system

evaporator and pool under the vehicle. This is normal and does not mean there is a leak in the system.

When outside humidity is high and ambient temperatures are low, condensation can evaporate when the auxiliary

heating is running. If this is the case, water vapor may escape under the vehicle. This does not indicate vehicle

damage.

The auxiliary heater cannot be switched on

When the vehicle is stationary, the auxiliary heater can be switched on a maximum of three consecutive times with

the maximum operating time limit.

If you park on a hill with very little fuel in the fuel tank(slightly over the reserve quantity), the fuel gauge may be

inaccurate and may cause the auxiliary heater function to be limited.

If the auxiliary heater or ventilation runs for a long time, the 12 V vehicle battery will drain.

1. Drive the vehicle long enough to recharge the 12 V vehicle battery.

Noises when the auxiliary heater and ventilation are switched on

The operating noises when the auxiliary heater and ventilation are switched on are normal and not an indication of a

fault.

Steering information

To make it more difficult to steal the vehicle, the steering must always be locked before leaving the vehicle.

Steering

Power steering on an electromechanical steering system adjusts automatically based on the driving speed, the

steering torque, and the steering angle of the wheels. Electromechanical power steering works only when the engine

is running. The steering also works if the start-stop system engages and the engine switches off.

If the power steering system is impaired or malfunctioning, a significantly greater amount of force than normal must

be used to steer.

On vehicles with Driving Mode Selection, power steering handling can be influenced by the selected driving mode.

Electronic steering lock on vehicles with a starter button

On vehicles with a starter button, the steering column is electronically locked:

1. Stop the vehicle.

2. Depending on the vehicle equipment: move the selector lever into the position.

3. Switch the ignition off and then open the driver's door. The steering column will be locked.

If the steering column does not lock, first open the driver's door and then switch the ignition off. As long as the

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Climate control for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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