DANGER
If button cell batteries are swallowed or enter the air ducts, serious or fatal injuries could occur within a very short
time due to choking or internal burns.
● Seek medical assistance immediately if you suspect that a button cell battery has been swallowed.
● If the battery compartment cover cannot be closed, do not use the remote control.
● Always keep the remote control and key fob with button cell batteries out of the reach of children.
NOTICE
Unsuitable button batteries can damage the remote control.
● Only replace a drained button battery with a new button battery of the same voltage, size, and specification.
● Make sure the polarity is correct when installing the button battery.
Dispose of drained button batteries in a way that will not harm the
environment.
The remote control button battery may contain perchlorate. Observe all legal regulations applicable to
disposal.
Troubleshooting
The cooling mode
or heating cannot be switched on or the function is limited
The
cooling mode only works when the engine is running and at ambient temperatures above +3 °C(+38 °F).
The heating and defrost function operates better when the engine is warm.
If the engine is very hot or if the outside temperature is extremely high, the function of the cooling mode , the
heating and the defrost may be restricted.
—Switch on the fan.
—Check the safeguard on the air conditioning system .
—Change active combination filters .
—If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the air conditioner is not working and is operated further, that can cause subsequent damage.
● If the air conditioner is not cooling or warming the air, switch it off immediately.
● Have the air conditioner checked by suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The windows are fogged up
The door windows fog up if they are colder than the ambient temperature and the air is damp. Cold air does not
absorb as much moisture as warm air which is why windows fog up more frequently during cold seasons.
1. To improve the heating and cooling output, keep the air intake in front of the windshield free of ice, snow, and
leaves (→ Vehicle care).
2. Leave the air duct in the rear section of the luggage compartment uncovered so that air can flow through the
vehicle from front to back.
3. Switch on the defrost function (→ Defrost function).
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