Get Driving -> Automatic transmission (DSG) Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

Otherwise, the transmission could become severely damaged.

Faulty clutch

The yellow indicator light turns on.

The clutch is faulty.

1. Drive on carefully.

2. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the

system checked. Otherwise the clutch may become severely damaged. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Selector lever

When the ignition is switched on, the engaged selector lever position is shown in the instrument cluster display.

Selecting a selector lever position

Fig. 1 In the center console: selector lever for the DSG

automated transmission (general example).

To change into gear from neutral position , proceed as follows:

1. Start the engine.

2. Press the brake pedal.

3. Push the selector lever into the desired selector lever position→ fig. 1.

Description of the selector lever positions

The drive gears are locked. Only select this gear when the vehicle is stationary.

To move the selector lever out of this position when the ignition is switched on, press the brake pedal and press

the lock button on the selector lever.

Reverse gear is selected. Only select this gear when the vehicle is stationary.

The transmission is in the neutral setting. No power is transferred to the wheels and the engine braking effect is

not available.

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gear: normal program.

The transmission upshifts and downshifts automatically when in the forward driving gears. The shifting time

depends on the engine load, the personal driving style, and the driving speed.

gear: sport program.

The forward gears automatically upshift later and downshift earlier than in gear in order to fully utilize the

engine power reserves. The shifting time depends on the engine load, the personal driving style, and the driving

speed.

To switch between gears and , tap the selector lever toward the rear → fig. 1.

The selector lever will always spring back to the selector lever position . This also applies when in the

tiptronic shift gate (→ tiptronic).

Selector lever lock

The selector lever lock prevents accidental selection of a gear when in the or position, which would cause the

vehicle to roll →

.

To release the selector lever lock, switch the ignition on and press the brake pedal. Then press the lock button on the

selector lever handle → fig. 1 (arrow).

When skipping past the position, for example moving from to , the selector lever is not locked. This makes it

possible to free the vehicle when it is stuck by “rocking” it. If the lever remains in the position for more than approx.

1 second when the vehicle is traveling at a speed lower than approx. 5 km/h (approx. 3 mph) and the brake pedal has

not been pressed, the selector lever lock will engage →

.

WARNING

If the brake pedal is released while the engine is running and gear or is engaged, the vehicle will start moving.

This can cause unintentional vehicle movement and accidents and serious injuries.

● When the engine is running and the or gear is engaged, hold the vehicle with the brake pedal.

● As the driver, never leave the driver seat when the engine is running and a gear is engaged.

● If you have to leave the vehicle while the engine is running, always set the electronic parking brake and move the

selector lever to the position.

WARNING

Engaging the incorrect gear can cause you to lose control of the vehicle, which could lead to an accident and serious

or fatal injuries.

● Never press the accelerator pedal while engaging a gear.

● Never shift into reverse gear or engage the parking lock while the vehicle is moving.

WARNING

If the vehicle is left in selector lever position on inclines, the vehicle will roll downhill even if the engine is switched

on. This can cause accidents and serious injuries.

● Never leave the vehicle in selector lever position .

NOTICE

If the electronic parking brake is not switched on while the vehicle is stationary and the brake pedal is released

while the parking lock is engaged, the vehicle may move forward or backward a few centimeters. This can cause

damage to the vehicle.

● Always set the electronic parking brake first before releasing the brake pedal.

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If you accidentally switch to while driving, you should take your foot off the accelerator pedal and wait for

the engine to idle in neutral position. Only then should you shift into a gear.

If the selector lever is left for a long period of time in any position other than in the parking lockwhen the

engine is switched off, the 12 V vehicle battery will drain.

Shifting using tiptronic

The tiptronic mode allows you to shift gears manually on an automatic transmission.

When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts

gears automatically due to the current driving situation.

Using tiptronic with the selector lever

Fig. 1 In the center console: selector lever in the tiptronic

position.

1. Push the selector lever to the right out of the

+

selector lever position and into the tiptronic shift gate.

–

2. Tap the selector lever forward

or to the rear

to upshift or downshift → fig. 1.

The lock button on the selector lever must not be pressed when tapping the selector lever within the tiptronic shift

gate.

Operating Tiptronic with the shift paddles

Fig. 2 Behind the steering wheel: shift paddles for the

tiptronic (general example).

1. To shift up a gear, pull the right-hand shift paddle toward the steering wheel→ fig. 2.

2. To shift down a gear, pull the left-hand shift paddle toward the steering wheel.

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3. Pull the right shift paddle toward the steering wheel for about a second to leave the tiptronic program.

The tiptronic program ends automatically if you do not operate the shift paddles for some time and the selector lever

is not in the tiptronic position.

When accelerating, the transmission automatically upshifts to the next gear shortly before the maximum

permissible engine RPM is reached.

When downshifting manually, the transmission only shifts if it is no longer possible to over-rev the

engine.

Driving with an automatic transmission

The transmission shifts up and down automatically when in the forward driving gears.

Driving on an incline

The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect.

Never let the vehicle roll down mountains or hills in the neutral setting.

1. Reduce your speed.

2. Push the selector lever to the right out of the

3. Tap the selector lever back to downshift.

selector lever position and into the tiptronic shift gate.

Or: Downshift using the shift paddles on the steering wheel.

Stopping and starting to drive uphill

The steeper the hill, the lower the gear that you should select.

Auto Hold should be used when stopping or starting uphill when the engine is running.

If you stop on a hill with a gear selected, always press the brake pedal or set the electronic parking brake to prevent

the vehicle from rolling away. Only release the brake pedal or the electronic parking brake once you start driving →

.

®

Coasting with a DSG automated transmission

When coasting, the vehicle's momentum is used to save fuel with predictive driving. The engine does not slow down

the vehicle, so it can roll for a longer period. The function is only available in selector lever position

speed range of approx. 40 to 130 km/h (approx. 25 to 80 mph).

and within a

If the brake is engaged while rolling, the engine will remain switched off until the vehicle comes to a complete stop.

When rolling without braking, the engine starts again automatically when the vehicle reaches “creeping pace”.

The engine may restart automatically to ensure the engine restarts safely and there is a secure supply of electricity to

the vehicle electrical system.

Triggering the coasting feature

1. In the driving mode selection, select theEco driving mode.

2. Take your foot off the accelerator pedal. The engine is disengaged and in neutral. The vehicle is rolling without

any engine braking effect.

238

Canceling the Coasting Feature

1. Press the brake pedal firmly.

Or: press the accelerator pedal or brake pedal briefly.

Or: Pull a shift paddle towards the steering wheel.

Or: Push the selector lever into the tiptronic position.

Or: Change the driving mode.

Kick-down

The kick-down function makes maximum acceleration possible in selector lever position or in the tiptronic

position.

When you press the accelerator pedal all the way down, the automatic transmission downshifts into a lower gear,

depending on the vehicle speed and engine speed. This utilizes the full acceleration power of the vehicle.

With the kick-down function, the automatic upshift to the next gear only occurs if the maximum predefined engine

RPM is reached.

For vehicles with Driving Mode Selection, if the

driving mode is selected and the accelerator pedal is fully pressed

past the pressure point, the engine power is controlled automatically so that the vehicle achieves maximum

acceleration.

Launch Control Program

Depending on the vehicle equipment, vehicles withDSG®

®

automated transmission may have a Launch Control Program. The Launch Control Program provide maximum

acceleration from a standstill.

1. Depending on the vehicle equipment, switch off anti-slip regulation A( SR

).

Or: switch onESC

Sport.

2. Use your left foot to press down on the brake pedal and hold it.

3. Move the selector lever to selector lever position

in gear or to the tiptronic position.

Or: depending on the vehicle equipment: select theSport driving mode.

Or: depending on the vehicle equipment: select theRace driving mode.

4. Use your right foot to press the accelerator pedal until an engine speed of approx. 3200 rpm is reached.

5. To start the vehicle with maximum acceleration, take your left foot off the brake→

.

6. Reactivate ASR

after acceleration.

WARNING

Fast acceleration, switching off theASR

or activating ESC Sport can cause traction loss and sliding. This could cause loss of vehicle control, accidents, and

serious or fatal injuries, especially on slippery roads, such as on wet, icy or dirty roads.

● Always adapt your driving style to the flow of traffic.

● Only use the kick-down function, Launch Control Program or accelerate quickly when the visibility, weather, road,

and traffic conditions allow it, and when other road users will not be endangered by the vehicle's acceleration

and driving style.

239

● Switch ASR

back on or switch ESC Sport back off after acceleration.

●

WARNING

Prolonged braking causes the brakes to overheat. This can considerably reduce braking performance, considerably

increase braking distance and possibly lead to a total brake system malfunction. Accidents and serious or fatal

injuries could result.

● Never let the brakes “rub” too often and too long or press the brake pedal too often and too long.

NOTICE

If the vehicle rolls with the engine switched off, the transmission is not lubricated. This can cause the DSG®

®

automated transmission to overheat and become damaged.

● If you stop on inclines when a gear is engaged, use the brakes and not the accelerator pedal to hold the vehicle.

● Never let the vehicle roll in the selector lever position, especially when the engine is stopped.

NOTICE

Vehicles with the Launch Control Program:All vehicle components are put under intense strain when accelerating

with the Launch Control Program. This can cause increased wear.

● Only use this function if the vehicle is at operating temperature.

NOTICE

If the brake pads “rub” when the brake pedal is pressed lightly, wear is increased.

● Never let the brakes “rub” by pressing the pedal lightly when braking is not really necessary.

Troubleshooting

The engine is not starting

The green indicator light turns on.

The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.

1. Press the brake pedal to select a gear.

Driving is restricted by the lock button

The green indicator light blinks.

The lock button in the selector lever is not engaged.

1. Check if the lock button is locked.

2. Lock the lock button into place if necessary.

Driving is restricted by the selector lever lock

The green indicator light blinks. A message is additionally displayed.

In rare cases, the Automatic Shift Lock(ASL) may not lock in vehicles with aDSG®

®

automated transmission.

The engine will then be disabled to prevent the vehicle from going into motion unintentionally.

1. Press and release the brake pedal again.

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Transmission overheating

The yellow indicator light turns on.

An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.

The DSG®

®

automated transmission can become too hot, for example due to frequently starting up on slopes.

1. At the next opportunity, stop and let the transmission cool down with the parking lock engaged and the

engine running →

.

2. If the indicator light does not turn off, do not continue driving.

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise,

the transmission could become severely damaged.

Transmission overheating

The red warning light turns on.

An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.

The DSG®

®

automated transmission can become too hot, for example due to frequently starting up on slopes.

Do not continue driving!

1. Let the transmission cool down with the parking lock engaged and the engine running→

2. If the warning light stays on, stop driving.

.

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise,

the transmission could become severely damaged.

Selector lever lock emergency release

Fig. 1 In the center console: manually release the

Automatic Shift Lock (ASL) (variant 1).

241

Fig. 2 In the center console: manually release the

Automatic Shift Lock (ASL) (variant 2).

If there is a loss of power, for example due to the 12 V vehicle battery being drained, and the vehicle should be

towed, then the selector lever lock must be released manually. Contact an authorized Volkswagen dealer or

authorized Volkswagen Service Facility for assistance.

The emergency release is located under the shift gate cover.

Remove the cover on the shift gate:

1. Set the electronic parking brake. If you cannot set the electronic parking brake, the vehicle must be secured

another way to prevent it from rolling.

2. Switch the ignition off.

3. Pull the cover near the selector lever boot upward carefully with the wires connected.

4. Fold the cover upward over the selector lever.

Depending on the equipment, there can be two different emergency releases for the Automatic Shift Lock(ASL):

Manually release the selector lever lock:

1. Using the flat blade of a screwdriver, carefully push the release lever in the direction of the arrow→ fig. 1

(detail drawing) and hold it in this position (version 1.)

Or: press the release lever in the direction of the arrow→ fig. 2 and hold it in this position(version 2).

2. Press the lock button forward into the selector lever handle and move the selector lever to the position.

3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the

correct position.

WARNING

If the parking lock is released and the electronic parking brake is switched off, the vehicle may start to move

unexpectedly on inclines or hills. This can cause accidents and serious injuries.

● Never release the parking lock once the electronic parking brake is switched off.

Emergency program

If all of the selector lever position displays have a gray background on the instrument cluster display, this means

there is a system malfunction. The DSG®

®

automated transmission runs in emergency mode. The vehicle can still be driven in emergency mode, but only at a

reduced speed and not in all gears.

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Driving -> Automatic transmission (DSG) for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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