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Fuel and exhaust -> Exhaust purification for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

Hold the fuel pump nozzle handle down to ensure optimum refueling.  
The fuel tank is full once the fuel pump nozzle turns off for the first time  
5. Screw the fuel tank cap onto the fuel filler neck.  
6. Close the fuel filler flap.  
.
Do not continue filling after disconnection. The expansion area in the fuel tank may fill with fuel, e.g. due to heating.  
This may mean that the fuel overflows or the automatic ventilation process cannot work .  
WARNING  
Fuel may spray out and overflow if the fuel tank is overfilled. This can cause explosions, fires, and serious or fatal  
injuries.  
Do not continue filling after the pump nozzle switches off for the first time.  
NOTICE  
If the tank content is not consumed up to the reserve quantity at regular intervals, it may not be possible to  
maintain the fuel quality and system function required for driving, under certain circumstances.  
Refuel at least every six months, but only when the warning light turns on.  
Fuels can contaminate the environment. Collect any leaking operating fluids and dispose of them according  
to legal regulations.  
Introduction  
The exhaust-relevant components reduce exhaust emissions:  
AdBlue® (→ AdBlue).  
Catalytic converter (→ Catalytic converter).  
Particulate filter (depending on the vehicle equipment)(→ Particulate filter).  
WARNING  
If the engine runs in enclosed spaces, poisonous gases may enter the vehicle interior. This can cause serious injuries  
and death due to asphyxiation.  
Never start the engine in confined spaces.  
Do not allow the engine to run in confined spaces.  
Do not leave your vehicle unattended while the engine is running.  
WARNING  
The parts of the exhaust system become very hot and can ignite flammable materials, for example shrubs, leaves,  
dry grass or spilled fuel. This can lead to a fire and cause accidents and serious or fatal injuries.  
Never park the vehicle in such a way so that the exhaust system components come into contact with flammable  
materials under the vehicle.  
Never use additional undercoating or corrosion protection for exhaust pipes, catalytic converters, heat shields, or  
particulate filters.  
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AdBlue®  
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The SCR catalytic converter uses AdBlue® to convert nitrogen oxides into nitrogen and water. AdBlue is a  
registered brand and also known as AUS32 or DEF (Diesel Exhaust Fluid).  
Legal notes  
No technical changes may be made to the emission control system that influence emission control by AdBlu®e.  
Only the use of AdBlue® that corresponds to the ISO-22241-1 standard is approved by Volkswagen and corresponds  
to the certificate of conformity issued for this vehicle type.  
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It can be a punishable offense to operate the vehicle without AdBlue that corresponds to the ISO-22241-1 standard.  
If the emission control system is not operated as intended, the exhaust emissions can deteriorate.  
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Information on AdBlue  
AdBlue® consumption is dependent on driving style, operating temperature, and the ambient temperature. The  
remaining range and refilling quantity can be checked in the instrument cluster display .  
Since AdBlue® freezes below -11°C(+12 °F), you may encounter restrictions when filling up at very low temperatures.  
During vehicle operation, the system is heated to ensure emission control also at very low temperatures.  
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It is possible that AdBlue cannot be thawed in long, cool periods at temperatures below -11 °C(+12 °F) and in very  
poor conditions, and the emission control system is not available (→ AdBlue).  
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You should top up AdBlue regardless of service events. This can be necessary more often and between service  
intervals.  
The AdBlue® tank must not be empty .  
Warning and prompt system at low fill level  
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Always top up AdBlue when a refilling prompt appears in the instrument cluster display.  
If the white indicator light turns on, AdBlue® is still in the standard operating range. It is possible but not necessary  
to top up AdBlue®.  
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From a remaining range of 2000 km(1200 miles), you will be prompted to refill AdBlue in the instrument cluster  
display. The current remaining range is also displayed together with this prompt (→ AdBlue).  
Failure to observe this prompt will cause the yellow indicator light to come on when theremaining range drops  
below 1000 km (600 miles). A message stating that it will no longer be possible to restart the engine in XXX km  
(XXX miles) appears in the instrument cluster display.  
If the yellow indicator light is still ignored and the displayedremaining range is 0 km(0 miles), it will no longer be  
possible to restart the engine. The red warning light lights up.  
Warning and prompt system in the event of errors  
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If the emission control system is malfunctioning or you have filled up non-standard-compliant AdBlue as per ISO-  
22241-1, the white or yellow indicator lights  
once the yellow indicator lights turn on.  
will come on. Aremaining range of 1000 km(600 miles) is available  
If the yellow indicator lamps are still ignored, the red warning lamps  
0 km (0 miles) and it is no longer possible to restart the engine.  
will light up. Theremaining range is then  
CAUTION  
AdBlue® is an irritant and corrosive fluid that can cause injuries if it comes into contact with skin, eyes, or respiratory  
organs.  
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Observe the application instructions when using AdBlue .  
Always store AdBlue® in its sealed original container.  
Never use empty food cans, bottles, or other containers.  
Always store AdBlue® in a secure location out of the reach of children.  
If AdBlue® comes into contact with eyes or skin, immediately rinse the eyes or affected area with plenty of water  
for at least 15 minutes and consult a doctor.  
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If you have swallowed AdBlue , immediately rinse out your mouth for at least 15 minutes with a lot of water. Do  
not induce vomiting unless it ordered to do so by a doctor. Call for medical assistance immediately.  
NOTICE  
It is not possible to restart the vehicle after switching off the ignition when the AdBlu®efill level is too low. Jump-  
starting will also not work.  
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At the latest, refill AdBlue with the volume shown in the instrument cluster display when there is a remaining  
range of approx. 1000 km (approx. 600 miles).  
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Never drive with the AdBlue tank empty.  
NOTICE  
Improper handling of AdBlue® can cause vehicle damage that is excluded from the warranty.  
Use only AdBlue® that corresponds to the ISO 22241-1 standard.  
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Never add water, fuel, or additives to the AdBlue.  
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Never fill AdBlue into the diesel fuel tank.  
NOTICE  
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The bottle can develop leaks due to temperature fluctuations and damage. The AdBlue can then damage the  
vehicle interior.  
Keep the refiller bottle with you in the vehicle at all times.  
Filling up with AdBlue®  
Fig. 1 Behind the fuel filler flap: fuel tank cap for AdBlue  
(general example).  
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Fig. 2 Behind the fuel filler flap: filling up AdBlue with the  
refiller bottle (general example).  
Fig. 3 Behind the fuel filler flap: refuel AdBlue with the  
fuel pump nozzle (general example).  
Preparing for filling up fuel  
The AdBlue® filler neck is located behind the fuel filler flap next to the fuel filler neck→ fig. 1.  
1. Park the vehicle on a level surface and switch off the ignition.  
2. Open the fuel filler flap.  
3. Unscrew the fuel tank cap of the AdBlue® filler neck.  
Use only AdBlue® that corresponds to the ISO 22241-1 standard.  
Filling up with the refiller bottle  
Please note the shelf life information, as well as the advice and information provided by the manufacturer on the  
refiller bottle.  
1. Twist off the fastener of the refiller bottle.  
2. Position the refiller bottle on the AdBlue® filler neck and screw the refiller bottle on tightly→ fig. 2.  
To prevent damaging the refiller bottle, do not squeeze it  
3. Press the refiller bottle towards the fuel filler neck and hold it in this position.  
4. Fill up with at least the minimum refill quantity indicated in the instrument cluster display and do not fill up  
above the AdBlue® maximum refill quantity.  
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To avoid overfilling the AdBlue tank, do not squeeze the refiller bottle→  
.
5. Unscrew the refiller bottle.  
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Filling up with the fuel pump nozzle  
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The AdBlue® tank can be filled at all AdBlue fuel pumps.  
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Do not fill the vehicle with fuel and AdBlue at the same time.  
The AdBlue® fuel pump nozzle works the same way as a regular fuel pump nozzle.  
1. Hold the handle of the AdBlue® fuel pump nozzle facing downward to guarantee optimum refueling→ fig. 3.  
2. Fill up with at least the minimum refill quantity indicated in the instrument cluster display and do not fill up  
above the AdBlue® maximum refill quantity.  
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To prevent overfilling the AdBlue fuel tank, do not continue filling once the AdBlue maximum refill quantity  
has been reached →  
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The AdBlue® tank is full once the fuel pump nozzle turns off for the first time→  
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Refueling with the fuel can  
1. Remove the fuel can cap.  
2. Use the integrated spout to fill the AdBlue® fuel tank.  
3. Fill up with at least the minimum refill quantity indicated in the instrument cluster display and do not fill up  
above the AdBlue® maximum refill quantity.  
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To prevent overfilling the AdBlue fuel tank, do not continue filling once the AdBlue maximum refill quantity  
has been reached →  
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Preparing to continue driving  
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1. Screw in the fuel tank cap of the AdBlue filler neck until it snaps into position→ fig. 1.  
2. Close the fuel filler flap.  
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3. Switch on the ignition for at least 30 seconds so that the system can detect the AdBlue fueling process.  
4. Start the engine.  
NOTICE  
Overfilling AdBlue® can potentially damage the tank system and the vehicle.  
Do not fill up more than the maximum refilling quantity shown in the instrument cluster display.  
Remove any spilled AdBlue® as quickly as possible using a damp cloth and plenty of cold water.  
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Remove any crystallized AdBlue using warm water and a sponge.  
Dispose of the refiller bottle in an environmentally friendly  
way.  
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You can obtain suitable AdBlue refiller bottles from any authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Troubleshooting  
SCR malfunction  
The white indicator light comes on.  
The SCR  
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system is malfunctioning or has been filled with AdBlue that does not comply with the relevant standard.  
1. Go to a suitably qualified authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the  
system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
If the fault is not rectified in the next approx. 50 km(approx. 30 miles), the yellow indicator lights will come on and  
the remaining range will be approx. 1000 km (approx. 600 miles).  
SCR malfunction  
The yellow indicator light turns on.  
The message AdBlue error! Engine will not start in XXX km(XXX miles) will appear in the instrument cluster display.  
The SCR  
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system is malfunctioning or has been filled with AdBlue that does not comply with the relevant standard.  
The remaining range will be approx. 1000 km(approx. 600 miles).  
1. Go immediately to a suitably qualified authorized Volkswagen dealer or authorized Volkswagen Service Facility  
and have the system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
Or: AdBlue® cannot be thawed in long, cool periods at temperatures below -11 °C(+12 °F) and in very poor  
conditions, and the emissions control system is not available.  
1. Move the vehicle within the specified distance into warmer surroundings with an ambient temperature above -  
11 °C (+12 °F), e.g. a garage.  
If a sufficient quantity of AdBlue® is available and has thawed, the error message will turn off.  
SCR malfunction  
The red warning light turns on.  
The message AdBlue error! Engine cannot be started!will appear in the instrument cluster display.  
The SCR  
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system is malfunctioning or has been filled with AdBlue that does not comply with the relevant standard.  
The yellow indicator lights and the message in the instrument cluster have been ignored. It is no longer possible to  
restart the engine.  
1. Without switching off the engine, go immediately to a suitably qualified authorized Volkswagen dealer or  
authorized Volkswagen Service Facility and have the system checked. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
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AdBlue level low  
The white indicator light comes on.  
AdBlue® is still in the standard operating range.  
The remaining range will be up to 2000 km(approx. 1200 miles).  
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It is possible but not necessary to top up AdBlue.  
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AdBlue level low  
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The yellow indicator light turns on.  
The message Add AdBlue! Engine will not start in XXX km(XXX miles) will appear in the instrument cluster display.  
The remaining range will be approx. 1000 km(approx. 600 miles).  
1. Top up the AdBlue® within the specified distance (→ AdBlue).  
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AdBlue level too low  
The red warning light turns on.  
The message Add AdBlue! Engine can no longer be started!will appear in the instrument cluster display.  
The AdBlue® level is too low.  
The yellow indicator light and the message in the instrument cluster have been ignored. It is no longer possible to  
start the engine.  
1. Park the vehicle.  
2. Top up the AdBlue® to at least the minimum permitted level (→ AdBlue).  
Catalytic converter  
To ensure that the exhaust system and the engine catalytic converter can work correctly for a long time, observe the  
following:  
Only refuel with fuel permitted for the vehicle.  
Never drive until the fuel tank is completely empty (→ Fuel types and refueling).  
Never add too much engine oil (→ Engine oil).  
Do not tow-start the vehicle; use jump-start assistance instead (→ Jump-starting).  
If there are engine misfires, loss of power, or poor engine operation while driving, reduce the speed immediately and  
have the vehicle checked by suitably qualified professionals . Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility. Otherwise, uncombusted fuel could be present in the  
exhaust system and then enter the atmosphere. The catalytic converter may also be damaged from overheating.  
The exhaust may smell like sulfur when the emissions control system is running  
correctly.  
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Particulate filter  
Function  
The particulate filter depends on the vehicle equipment and filters out soot from the exhaust gas.  
Regeneration  
With normal vehicle usage, the filter cleans itself. If the filter is unable to clean itself, e.g. if you only make short trips  
for an extended period of time, the filter can become blocked with soot. The particulate filter needs to be cleaned  
(regenerated).  
Noises, light odors, and increased engine speeds may occur during the regeneration. The radiator fan may continue  
to run while driving and after turning off the engine.  
To assist in particulate filter regeneration, Volkswagen recommends avoiding driving short distances too frequently.  
The soot in the particulate filter is burned periodically at high temperatures. The yellow indicator light  
does not turn on during a periodic regeneration.  
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Troubleshooting  
If the engine does not run smoothly and malfunctions  
If the engine does not run smoothly or malfunctions while driving, it can indicate poor fuel quality.  
1. Reduce your speed immediately.  
2. Drive with a moderate RPM and low engine load to the nearest suitably qualified professional. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
3. If these symptoms occur directly after refueling, stop the engine immediately to prevent subsequent damage.  
4.  
Do not continue driving! Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility  
for assistance.  
Particulate filter clogged with soot  
The yellow indicator light turns on.  
The particulate filter is clogged with soot and a regeneration is necessary.  
Prerequisite for the regeneration drive: The engine is at operating temperature.  
For gasoline engines  
1.0 l to 1.8 l  
1. Drive at a speed of between approx. 50 km/h and 120 km/h(approx. 30 mph and 75 mph).  
The resulting temperature increase burns off the soot in the filter.  
2. Only end the regeneration drive once the indicator light turns off.  
3. If the indicator light is still illuminated after driving for approximately 40 minutes, drive immediately to suitably  
qualified professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
2.0 l and 3.0 l  
1. Drive at a speed of at least 80 km/h(approx. 50 mph).  
2. Take your foot completely off the accelerator pedal for a few seconds to let the vehicle roll when a gear is  
engaged.  
3. Repeat this process of accelerating and letting the vehicle roll until the indicator light turns off.  
4. If the indicator light does not turn off after some time, immediately consult an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer  
or authorized Volkswagen Service Facility.  
For diesel engines  
1. Drive at a speed of between approx. 50 km/h and 120 km/h(approx. 30 mph and 75 mph).  
The resulting temperature increase burns off the soot in the filter.  
2. Only end the regeneration drive once the indicator light turns off.  
3. If the indicator light is still illuminated after driving for approximately 40 minutes, drive immediately to suitably  
qualified professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
If, during the regeneration drive, the prompt to refuel appears in the display of the instrument cluster, the particulate  
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