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Safety -> Proactive passenger protection system for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

Introduction  
The proactive passenger protection system is a support system which initiates measures for protecting the vehicle  
occupants in hazardous situations. However it cannot prevent a collision.  
Speed range  
The proactive passenger protection system is available in its basic function at speeds above approximately 30 km/h  
(19 mph) when driving forward.  
WARNING  
The proactive passenger protection system is not a replacement for the driver's attention and works only within the  
system limitations. The proactive passenger protection system cannot detect all driving situations and may not  
react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of  
accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Observe the system limitations (→ Proactive passenger protection system).  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
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Functions of the proactive passenger protection system  
Basic functions  
In critical driving situations, the following functions may be initiated either individually or jointly, e.g. in the case of  
an emergency braking maneuver, if the driver understeers or oversteers or in the event of non-serious collisions:  
Reversible belt tensioning of the fastened safety belts for the driver and front passenger.  
Depending on the vehicle's equipment, automatic closure of the power sunroof and the side windows to just a gap.  
Activating the emergency flashers.  
Depending on the critical driving situation, the safety belts may be tightened individually or together.  
Additional functions for vehicles with Automatic Emergency Braking (Front Assist)  
On vehicles with Automatic Emergency Braking(Front Assist), the probability of a collision with the vehicle in front is  
also calculated within the limits of the system. If the system detects that a rear-end collision is likely or initiates  
heavy braking, this can trigger the proactive passenger protection system.  
Additional functions for vehicles with Lane Change System (Side Assist)  
In vehicles with Lane Change System(Side Assist), within the system limitations, the probability of a rear-end collision  
by the vehicle behind is calculated. If the system has recognized that a rear-end collision is probable, it can trigger the  
proactive occupant protection system. When there is a recognized risk of collision, alongside its basic function, the  
proactive occupant protection system can trigger the hazard warning lights with a faster flashing frequency.  
Additional functions for vehicles with Emergency Assist  
On vehicles with Emergency Assist, the proactive passenger protection system can be triggered if driver inactivity is  
detected.  
Depending on the activation level, the following functions are triggered:  
Brief or permanent reversible belt tensioning of the engaged driver's safety belt.  
Depending on the vehicle's equipment, automatic closure of the power sunroof and the side windows to just a gap.  
Setting in the Driving Mode Selection  
On vehicles with Driving Mode Selection, the proactive passenger protection system is adapted to the special vehicle  
setup of the driving mode.  
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Limitations of the proactive passenger protection system  
The proactive passenger protection system depends on local laws and regulations for the vehicle equipment.  
The proactive passenger protection system is not available or only available to a limited extent in the following  
situations:  
Malfunction of the ESC  
, the reversible safety belt pretensioning or the airbag control module .  
ASR  
deactivated or ESC limited .  
System fault or restriction of Autonomous Emergency Braking(Front Assist).  
System fault or restriction of the Lane Change System(Side Assist).  
System fault or restriction of Emergency Assist.  
Reverse gear engaged.  
If there are reflective objects, e.g. guard rails, tunnel entrances, heavy rain, or ice.  
If there are animals or objects that are difficult to detect.  
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Troubleshooting  
A message is briefly shown in the instrument cluster display.  
The proactive passenger protection system has limited availability or is not available. Stop the engine and restart.  
If the malfunction persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and  
have the proactive passenger protection system checked. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Additional information may be displayed in the vehicle status, depending on the malfunction (→ Vehicle  
settings menu).  
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