Get App-Connect Guide for Volkswagen Transporter Van Seventh Generation (2021-2025)

5. Enter the Wi-Fi

hotspot network key on the Infotainment system and confirm with OK.

The Wi-Fi

connection is set up. Further inputs may be required on the Wi-Fi device to complete the connection.

Due to the large number of possibleWi-

Fi

devices, it is not possible to guarantee fault-free operation of all functions.

The availability of the Wi-

Fi

function is country-specific and may vary.

Introduction

App-Connect enables the user to display and operate content and functions from the mobile telephone on the

Infotainment system screen.

For this, the mobile telephone must be connected to the Infotainment system using aUSB

interface with data transfer function.

Some technologies can also be accessed wirelessly usingWireless App-Connect via the Bluetooth interface and aWi-

Fi

connection.

The following technologies may be available:

—Apple CarPlay.

Depending on the equipment, it can also be used wirelessly viaApp-Connect Wireless.

—Android Auto.

Depending on the equipment, it can also be used wirelessly viaApp-Connect Wireless.

—MirrorLink.

The availability of the App-Connect technologies is country-specific and may vary depending on the mobile

telephone used.

MirrorLink, Apple CarPlay and Android Auto are technologies operated by third parties and made available to

Volkswagen AG. Volkswagen AG is not responsible if these technologies are terminated, discontinued or deactivated

during the service life of the vehicle.

For further information, please visit the Volkswagen Commercial Vehicles website.

WARNING

Using apps while the vehicle is in motion can distract you from the road. Accidents and injuries can occur if the

driver is distracted.

● Always drive with your full attention and responsibly.

● Only use apps and functions when the vehicle is stationary.

WARNING

Using apps that are inappropriate or used incorrectly can cause damage to the vehicle, accidents or serious injury.

● Protect the mobile telephone and its apps from misuse.

NOTICE

Volkswagen Commercial Vehicles is not responsible for damage to the vehicle caused by poor quality or faulty apps,

insufficient programming of apps, insufficient network strength or loss of data during transmission or by misuse of

the mobile telephones.

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App-Connect Wireless when crossing the border

When you cross the border into countries that have different permitted radio frequencies than in your own country

for operation of the Wireless function of App-Connect (App-Connect Wireless)/Wi-Fi

, please note the following:

—App-Connect Wireless is restricted or not possible at all due to legal regulations. This may be indicated by a

message displayed on the Infotainment system.

—App-Connect Wireless must be disabled due to legal requirements. The Wi-Fi hotspot must be deactivated .

Operation of App-Connect functions with a cable connection is not affected by this restriction, and these functions

can still be used.

Opening the App-Connect main menu

Navigation to the App-Connect main menu depends on the Infotainment system used.

1. Tap HOME

Or: Tap MENU

.

Setting up App-Connect Wireless

The mobile telephone needs to be paired with the Infotainment system before you can useApp-Connect Wireless.

Connecting a mobile telephone for the first time

1. Unlock the mobile telephone.

2. Switch onWi-Fi

reception and Bluetooth on the mobile telephone.

3. Connect the mobile telephone to the Infotainment system using aUSB

cable or Bluetooth.

4. Open the App-Connect main menu if it does not appear automatically.

5. Select the mobile telephone and the desired technology.

6. Confirm any authorisation prompts on the mobile telephone to give the Infotainment system the necessary

permissions.

7. Disconnect the USB

connection and connect to the Infotainment system again using Wi-Fi or Bluetooth.

App-Connect Wireless is set up. The pairing is completed In future, the connected mobile telephone will also be

able to use App-Connect Wireless without a USB

connection.

If pop-up menus are rejected during the connection process,App-Connect Wireless will not be available. In this case,

Volkswagen Commercial Vehicles recommends deleting the mobile telephones in both the device settings and on the

Infotainment system and restarting the connection process.

Wireless App-Connect may not be supported by all

technologies.

Applications (apps)

Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile telephones to be

shown on the Infotainment system screen.

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There may be problems with compatibility with third party apps.

Apps, their use and the necessary mobile network connection may be subject to charges.

A wide range of apps may be available and they may depend on the vehicle and country. The content, scope and

providers of apps can vary. Some apps also depend on availability of services offered by third parties.

We are unable to guarantee that the available apps can be run on all mobile telephones and all operating systems.

Apps offered by Volkswagen can be changed, discontinued, deactivated, reactivated and expanded without prior

notice. Only certified apps can be used when driving so that the driver is not distracted.

Icons and settings for App-Connect

The symbols may have a different appearance in some Infotainment systems.

Show more information.

Open the App-Connect settings menu.

Select Apple CarPlay technology.

Select Android Auto technology.

Select MirrorLink technology.

Setting options in the settings menu

The setting options depend on the unit.

Mobile devices:

Open device manager.

Activate data transfer for VW apps:

Data transfer for Volkswagen apps is activated.

Allow MirrorLink information to be shown

Information in MirrorLink mode are displayed.

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Apple CarPlay

Requirements for usingApple CarPlay

✓ The iPhone must supportApple CarPlay™.

✓ Voice control (Siri) must be activated on the iPhone.

✓ Apple CarPlay™ must be activated in the iPhone settings, with no restrictions.

✓ The iPhone must be connected to the Infotainment system via aUSB

port. Only USB ports with data transfer capability are suitable for usingApple CarPlay. Apple CarPlay Wireless is an

exception to this.

✓ The USB

cable used must be an original cable from Apple.

✓ Apple CarPlay Wireless: Bluetooth and Wi-Fi

must also be activated on the iPhone.

The availability of the technologies is country-specific and may

vary.

Making a connection

Follow the instructions on the Infotainment system screen and the display on the iPhone when establishing a

connection for the first time.

The prerequisites for usingApple CarPlay must be fulfilled.

1. Tap HOME App-Connect to open the App-Connect main menu.

2. Tap Apple CarPlay to set up a connection with the iPhone.

Terminating the connection

1. Tap

in Apple CarPlay™ mode to access the App-Connect main menu.

2. Tap to terminate the active connection.

The display of the function buttons on the screen may vary.

Things to note

Please note the following points during an activeApple CarPlay connection:

—You cannot connect the iPhone to the Infotainment system via Bluetooth.

—An active Bluetooth connection is terminated automatically.

—Telephone functions are possible only viaApple CarPlay. The Infotainment system functions described in this

manual are not available.

—The connected iPhone cannot be used as a media device in theMedia main menu.

—It is not possible to use theApple CarPlay™ navigation at the same time as the internal navigation system. The last

route guidance to be started terminates the previously active one.

—Depending on the Infotainment system used, the instrument cluster display shows information about telephone

mode.

—Depending on the Infotainment system and navigation app you are using, turning instructions may be shown on

the instrument cluster display.

—You can accept or reject incoming calls or end a telephone call via the multifunction steering wheel.

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Voice control

The voice control function depends on the vehicle equipment level.

Starting the voice control function

1. Tap briefly to start voice control on the Infotainment system.

Or: Tap and hold to start voice control(Siri) on the connected iPhone.

The availability of the technologies is country-specific and may

vary.

Information on technical requirements, compatible iPhones, certified apps and availability can be found on

the Volkswagen Commercial Vehicles and Apple CarPlay™ websites, and is also available from your

Volkswagen Commercial Vehicles dealership.

Android Auto

Requirements for usingAndroid Auto

✓ The mobile telephone – hereinafter referred to as a smartphone – must supportAndroid Auto.

✓ An Android Auto app must be installed on the smartphone.

✓ The smartphone must be connected to the Infotainment system via aUSB

connection with data transfer function. Android Auto Wireless is an exception to this.

✓ The USB

cable used must be an original cable from the smartphone manufacturer.

✓ Android Auto Wireless: Bluetooth and Wi-Fi

must also be activated on the smartphone.

Making a connection

Follow the instructions on the Infotainment system screen and the display on the smartphone when establishing a

connection for the first time.

The prerequisites for usingAndroid Auto must be met.

1. Tap HOME App-Connect to open the App-Connect main menu.

2. Tap Android Auto to set up a connection with the smartphone.

Terminating the connection

1. Tap Back to Volkswagen or Exitin Android Auto mode to access theApp-Connect main menu.

2. Tap to terminate the active connection.

Things to note

The following points apply when anAndroid Auto connection is active:

—An active Android Auto device can also be connected simultaneously to the Infotainment system via Bluetooth (HFP

profile).

—Telephone functions are possible viaAndroid Auto. If the Android Auto device is connected to the Infotainment

system via Bluetooth at the same time, the telephone function on the Infotainment system can also be used.

—An active Android Auto device cannot be used as a media device in theMedia main menu.

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—It is not possible to use theAndroid Auto navigation at the same time as the internal navigation system. The last

route guidance to be started terminates the previously active one.

—You can see information about telephone mode in the instrument cluster display.

—Depending on the Infotainment system and navigation app you are using, turning instructions may be shown on

the instrument cluster display.

—You can accept or reject incoming calls or end a telephone call via the multifunction steering wheel.

Voice control

Starting the voice control function

1. Tap briefly to start voice control on the Infotainment system.

Or: Tap and hold to start voice control on the connected smartphone.

The availability of the technologies is country-specific and may

vary.

Information on technical requirements, compatible smartphones, certified apps and availability can be found

on the Volkswagen Commercial Vehicles and Android Auto websites, and is also available from your

Volkswagen Commercial Vehicles dealership.

MirrorLink

Requirements for using MirrorLink®

The following conditions need to be fulfilled in order to use MirrorLink:

✓ The mobile telephone must supportMirrorLink®.

✓ The mobile telephone must be connected to the Infotainment system via aUSB

connection with data transfer.

✓ The USB

cable used must be an original cable from the mobile telephone manufacturer.

✓ Depending on the mobile telephone, a suitable Car Mode app must be installed on the device to useMirrorLink.

Making a connection

Follow the instructions on the Infotainment system screen and the display on the mobile telephone when

establishing a connection for the first time.

The prerequisites for usingMirrorLink must be met.

Starting MirrorLink®

1. Tap HOME App-Connect to open the App-Connect main menu.

2. Tap

to set up a connection with the mobile telephone.

Terminating the connection

1. Tap APP in MirrorLink® mode to open theApp-Connect main menu.

Or: Tap to open the MirrorLink® main menu.

2. Tap to terminate the active connection.

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Things to note

The following points need to be noted during an activeMirrorLink connection:

—An active MirrorLink device can also be connected simultaneously to the Infotainment system via Bluetooth.

—If the MirrorLink device is connected to the Infotainment system via Bluetooth, the telephone function on the

Infotainment system can also be used.

—An active MirrorLink® device cannot be used as a media device in theMedia main menu.

—You can view information about telephone mode in the instrument cluster display.

—No turning instructions or media mode displays are shown on the instrument cluster display.

—You can accept or reject incoming calls or end a telephone call via the multifunction steering wheel.

Function buttons in MirrorLink mode

Goes back to the App-Connect main menu. Here you can stop theMirrorLink connection, connect a different

mobile telephone or select a different technology.

Close open apps. To close all open apps, tapClose all.

Display the mobile telephone screen on the Infotainment system screen.

Open the MirrorLink settings.

Return to the MirrorLink main menu.

Information on technical requirements, compatible mobile telephones, certified apps and availability can be

found on the Volkswagen Commercial Vehicles and MirrorLink® websites, and is also available from your

Volkswagen Commercial Vehicles dealership.

Stowing a load

Always observe legal requirements.

You can transport a load in the luggage compartment or on the load bed, on a trailer and on a roof load carrier .

Stowing a load securely

—Always distribute any loads in the vehicle as evenly as possible.

—Always stow luggage and heavy objects in the luggage compartment and place them as far forwards as possible→

.

—If necessary, remove the seats to increase the size of the luggage compartment.

—Observe gross axle weight ratings and the gross vehicle weight rating .

—Secure luggage in the luggage compartment to the fastening rings using suitable lashing, fixing and securing

straps (→ Luggage compartment equipment).

—Also stow small objects safely.

—If necessary, fold back the rear seat backrest and engage it securely.

—If necessary, adjust the headlight range .

—Adjust the tyre pressure to suit the load. Observe the tyre pressure sticker (→ Tyre pressure).

—If necessary, adapt the tyre monitoring system to the new load level .

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App-Connect for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

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