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Maintenance -> Checking the engine oil level and refilling engine oil for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Checking the engine oil level and refilling engine oil  
Fig. 1 In the engine compartment: engine oil filler opening  
cap (illustration).  
Vehicles with oil dipstick  
Fig. 2 Oil dipstick with engine oil level marking  
(illustration).  
A
B
C
Engine oil level too high – observe the messages on the instrument cluster display or seek expert assistance.  
Engine oil level within normal range.  
Engine oil level too low – follow the messages in the instrument cluster display or add engine oil, if necessary.  
Carry out the steps in the specified order  
, →  
:
1. With the engine at operating temperature, park the vehicle on alevel surface to ensure that the engine oil  
reading is correct.  
2. Switch off the engine and wait at least 5 minutes for the engine oil to flow back into the sump.  
3. Open the bonnet (→ In the engine compartment).  
4. Identify the engine oil filler cap and oil dipstick. The oil filler neck is indicated by the → Fig. 1 symbol on the  
cap, and the dipstick by its coloured handle. If you cannot find the cap and oil dipstick, please contact a  
correspondingly qualified workshop.  
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5. Pull the dipstick out of the guide tube and wipe it off with a clean cloth.  
6. Insert the oil dipstick into the guide tube again as far as it will go. If there is a marking on the oil dipstick, this  
marking must fit in the corresponding groove at the top end of the guide tube when inserting.  
7. Pull out the oil dipstick again and read the engine oil level on the dipstick as follows→ Fig. 2:  
A
Engine oil level too high. Observe the messages on the instrument cluster display orseek expert assistance  
as necessary →  
.
B
Engine oil level within normal range. Engine oil can be topped up to theupper limit of this range, e.g. when  
the engine is working hard . Continue to step 8 or 16.  
C
Engine oil level is too low. Where applicable, follow any messages that are shown on the instrument cluster  
display and make sure you add engine oil. Continue to step 8.  
8. After reading off the engine oil level, push the oil dipstick back into the guide tube as far as it will go.  
9. Unscrew the engine oil filler opening cap→ Fig. 1.  
10. Gradually add engine oil in small quantities, no more than 0.5 l(0.5 qt) in total, or follow the recommendation in  
the instrument cluster. Volkswagen Commercial Vehicles recommends use of approved engine oils in  
accordance with the corresponding VW standard.  
11. In order to avoid overfilling, wait for at least one minute after each refill step to allow the engine oil to flow into  
the oil sump up to the marking on the engine oil dipstick.  
12. Read the engine oil level from the dipstick again before refilling with a further small quantity of engine oil.  
Never overfill with engine oil →  
.
B
13. After filling, the engine oil level should be in the middle of the area→ Fig. 2  
A
. The engine oil level must not  
be in area → Fig. 2  
.
A
14. If too much engine oil has been added unintentionally and the engine oil level is in area→ Fig. 2  
start the engine. Seek expert assistance.  
, do not  
15. After refilling, close the engine oil filler opening with the cap→ Fig. 1.  
16. Insert the oil dipstick into the guide tube as far as it will go. If there is a marking on the upper end of the oil  
dipstick, this marking must fit in the corresponding groove at the top end of the guide tube when inserting.  
17. Close the bonnet (→ In the engine compartment).  
Vehicles without oil dipstick  
The current engine oil level is displayed on the Infotainment system screen.  
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Fig. 3 Display of the Infotainment system: Engine oil level  
display (illustration).  
A
B
C
Do not refill engine oil.  
Engine oil level within normal range.  
Engine oil level low – refill engine oil.  
Carry out the steps in the specified order→  
, →  
:
1. With the engine at operating temperature, park the vehicle on a level surface to ensure that the engine oil  
reading is correct.  
2. Switch off the engine and wait at least 5 minutes for the engine oil to flow back into the sump.  
3. To check the engine oil level in the Infotainment system display, perform the following actions:  
1. Switch on the ignition.  
2. Tap the Menu function button.  
3. Select and tap the Vehicle function button.  
4. Tap the Selection function button.  
5. Select vehicle status.  
6. Tap the function buttons to select the menu optionOil level.  
4. Necessary action after reading off the engine oil level in the Infotainment system display→ Fig. 3:  
A
Do not refill engine oil.  
B
Engine oil level within normal range. Engine oil can be topped up to theupper limit of this range, e.g. when  
the engine is working hard . Continue with step 5 if necessary.  
C
Engine oil level low.Refilling engine oil Continue to step 5.  
5. Switch off the ignition.  
6. Open the bonnet (→ In the engine compartment).  
7. Identify the engine oil filler opening. The engine oil filler opening is identified by the symbol on the cap  
→ Fig. 1. If you cannot find the cap, please contact a suitably qualified workshop.  
8. Unscrew the engine oil filler opening cap.  
9. Gradually add engine oil in small quantities, no more than 0.5 l(0.5 qt) in total, or follow the recommendation in  
the instrument cluster. Volkswagen Commercial Vehicles recommends use of approved engine oils in  
accordance with the corresponding VW standard.  
10. In order to avoid overfilling, wait for at least one minute after each refill step to allow the engine oil to flow into  
the oil sump up to the marking on the engine oil dipstick.  
11. Read the engine oil level from the engine oil level display on the Infotainment system screen again before  
refilling with a further small quantity of engine oil. Never overfill with engine oil →  
.
B
B
12. After filling, the engine oil level should be in the middle of the area→ Fig. 3  
. It should not be above  
, i.e.  
A
A
in area  
, nor should it be above area  
.
13. Do not start the engine if you have added an excessive amount of engine oil by accident and the engine oil level  
A
is thus above area → Fig. 3  
. Seek expert assistance.  
14. After refilling, close the engine oil filler opening with the cap→ Fig. 1.  
15. Close the bonnet (→ In the engine compartment).  
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WARNING  
Engine oil can ignite if it comes into contact with hot engine components. It can cause fires, burns and other serious  
injuries.  
Always ensure that the engine oil filler cap is securely tightened after refilling, and that the dipstick is properly  
inserted back into the guide tube. This will prevent the engine oil from draining out on to hot engine components  
when the engine is running.  
If engine oil is spilt on cold engine parts it can heat up and ignite when the engine is running.  
NOTICE  
If the engine oil level is in area→ Fig. 2 or → Fig. 3  
A
, do not start the engine. Seek expert assistance.  
When refilling service fluids, ensure that you pour the correct service fluids into the correct openings. The use of  
incorrect service fluids could result in serious malfunctions and engine damage.  
Troubleshooting  
Engine oil pressure too low  
The warning lamp flashes red. A message is shown on the instrument cluster display.  
Do not drive on! The engine could otherwise be damaged.  
1. Stop the vehicle as soon as possible and when safe to do so.  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
Do not drive on or leave the engine running if the warning lamp is flashing even when the engine oil level is correct.  
1. Seek expert assistance.  
Engine oil level very low  
The warning lamp flashes red. A message is shown on the instrument cluster display.  
Do not drive on! The engine could otherwise be damaged.  
1. Stop the vehicle as soon as possible and when safe to do so.  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. Add engine oil gradually in small quantities until the engine oil level is back within the normal range or follow  
the refill recommendation in the instrument cluster (→ Engine oil).  
Engine oil level is too low  
The indicator lamp lights up yellow. A message is shown on the instrument cluster display.  
1. Stop the vehicle as soon as possible and when safe to do so.  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If necessary, gradually add engine oil in small quantities, no more than 0.5 l(0.5 qt) in total, or observe the  
recommended refill amount in the instrument cluster.  
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Engine oil level too high  
The indicator lamp lights up yellow. A message is shown on the instrument cluster display.  
1. Stop the vehicle as soon as possible and when safe to do so.  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. After checking the oil level, seek qualified professional assistance.  
or  
Fault in the engine oil system  
The indicator lamp flashes yellow. A message is shown on the instrument cluster display.  
1. Go to a correspondingly qualified workshop.  
Introduction  
You should only carry out work on theengine cooling system if you know exactly how to perform the required tasks,  
are aware of the general safety procedures and have access to the correct equipment, service fluids and suitable  
tools. Failing to carry out work correctly can cause serious injuries . Have all work carried out by a  
correspondingly qualified workshop if necessary.  
WARNING  
Coolant is toxic.  
Keep coolant only in the sealed original container and in a safe place.  
Never store coolant in empty food containers, bottles or any other non-original containers as people finding these  
containers may then drink the coolant.  
Keep the coolant out of the reach of children.  
The amount of correct coolant additive used must be sufficient for the lowest ambient temperature that you  
expect the vehicle to be exposed to.  
Coolant can freeze at extremely cold outside temperatures, causing the vehicle to break down. Vehicle occupants  
with inadequate winter clothing could then freeze to death as the heating will also no longer function.  
Coolant and coolant additives can pollute the environment. Spilt service fluids must be collected then  
disposed of properly and in an environmentally responsible way.  
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