Get Cleaning and maintenance Guide for Volkswagen Up 4 Door First Generation (2011-2019)

The vehicle engine management will automatically adapt to the different natural gas qualities. Both

natural gas qualities can therefore be mixed in the fuel tank. You do not need to empty the tank

before refuelling with a different grade.

Natural gas

The vehicle can run on natural gas. Further information is available from your local Volkswagen

dealership.

Safe handling of natural gas

If you can smell gas or think there may be a leak in the natural gas system ⇒

:

•

Stop the vehicle immediately.

Switch off the ignition.

Open all the doors to fully ventilate the vehicle.

Extinguish cigarettes immediately.

Remove items that could cause sparks or fire from the vehicle or switch them off.

Do not drive on if you can still smell gas.

Seek expert assistance. Have the fault rectified.

WARNING

Ignoring the smell of gas in the vehicle or when refuelling can cause serious injuries.

•

Take any necessary action.

Leave the area of risk.

Contact the emergency services if necessary.

WARNING

Your vehicle is not suitable for use with Liquefied Natural Gas and must not be filled up or

driven with Liquefied Natural Gas. Liquefied Natural Gas can cause an explosion in the

natural gas tank and serious injuries as a consequence.

Have the natural gas system checked regularly according to the service schedule by a

qualified workshop.

Cleaning and maintenance

In the engine compartment

Preparation for working in the engine compartment

Introduction

This chapter contains information on the followingsubjects:

⇒ Preparing the vehicle for working in the engine compartment

⇒ Opening and closing the bonnet

Always park the vehicle on a level and stable surface before carrying out any work in the engine

compartment.

The engine compartment of a motor vehicle is a hazardous area. Never carry out any work on the

engine or in the engine compartment if you are not familiar with the requisite procedures and

general safety requirements, or if you only have access to incorrect operating equipment, service

fluids, and unsuitable tools ⇒

. The work should be carried out by a qualified workshop if you are

uncertain. Serious injuries can be caused if work is carried out incorrectly.

Additional information and warnings:

•

Exterior views ⇒ Exterior views

Windscreen wiper/washer ⇒ Windscreen wiper and washer

Starting and stopping the engine ⇒ Starting and stopping the engine

Brake fluid ⇒ Braking, stopping and parking

Checks when filling the tank ⇒ Filling the tank

Engine oil ⇒ Engine oil

Engine coolant ⇒ Coolant

Battery ⇒ Vehicle battery

Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs

and renewal of parts

WARNING

Unintentional vehicle movements during service work can cause serious injury.

•

Never work underneath a vehicle if it is not secured against rolling away. If you are

working underneath the vehicle while the wheels are on the ground, the vehicle must be

on a level, the wheels must be blocked and the vehicle key must be removed from the

ignition lock.

•

If you have to work underneath the vehicle, use suitable stands to provide extra support

for the vehicle. The vehicle jack is not sufficient for this task and can fail, which can lead to

serious injuries.

The start/stop system must have been deactivated.

WARNING

The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be

sustained here.

•

The utmost care and attention must be paid when carrying out any work and you must

follow the general safety rules. Never take any risks.

•

Never do any work on the engine or in the engine compartment unless you know exactly

how to carry it out. If you are uncertain of what to do, the work should be carried out by a

qualified workshop. Serious injuries can result from work that has not been carried out

properly.

•

Never open the bonnet if you see steam or coolant escaping from the engine

compartment. Hot steam or coolant can cause serious burns. Always wait until you can no

longer see or hear steam or coolant coming from the engine compartment.

•

Always allow the engine to cool down before opening the bonnet.

Hot parts of the engine or exhaust system can burn the skin.

•

Before opening the bonnet once it has cooled down:

- Apply the handbrake fully and move the selector lever to position N or move the

manual gear lever to the neutral position.

- Remove the vehicle key from the ignition lock.

- Always keep children away from the engine compartment and never leave the

vehicle unattended.

The engine cooling system is under pressure when the engine is hot. Never open the cap

of the coolant expansion tank when the engine is hot. Coolant may spray out and cause

serious burns and injuries.

- After cooling, turn the cap slowly and very carefully anticlockwise while exerting

some downwards pressure on the cap.

- Always protect the face, hands and arms from hot coolant or steam with a large,

thick cloth.

When refilling, do not spill any service fluids on engine components or on the exhaust

system. The spilt service fluids can start a fire.

WARNING

High voltages in the electrical system can cause electric shocks, burns, serious injuries and

death!

•

Never short circuit the electric system. The vehicle battery could explode.

Please note the following guidelines to help reduce the risk of an electric shock and

serious injuries while the engine is running or being started:

- Never touch the electrical wiring of the ignition system.

WARNING

There are rotating components in the engine compartment that can cause serious injury.

•

Never place your hand near or directly in the radiator fan. Touching the rotary blades can

result in serious injuries. The fan is temperature-controlled and can start automatically,

even if the engine has been switched off and the vehicle key has been removed from the

ignition lock.

•

If any work has to be performed when the engine is started or with the engine running,

there is an additional, potentially fatal, safety risk from the rotating parts, such as the drive

belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always be

particularly careful.

- Always ensure that no body parts, jewellery, ties, loose items of clothing or long hair

can be caught up in rotating engine components. Before starting work, remove any

jewellery and ties, tie up long hair and pull clothes in tightly to avoid them getting

caught in the engine compartment.

- Always depress the accelerator carefully and never without due consideration. The

vehicle can start to move even if the handbrake is applied.

•

Always ensure that you have not left any objects, such as cleaning cloths and tools, in the

engine compartment. Any forgotten items can cause malfunctions, engine damage and

fires.

WARNING

Operating fluids and some materials in the engine compartment are highly flammable and can

cause fires and serious injuries!

•

Never smoke while working on the vehicle.

Never work near naked flames or sparks.

Never spill fluids onto the engine. They could ignite on hot engine components and hence

cause injuries.

•

Please note the following when carrying out any work on the fuel system or the electrical

system:

- Always disconnect the vehicle battery.

- Never work in the direct proximity of heating systems, water heaters or any other

open flames.

•

Always have a fully functional and tested fire extinguisher to hand.

NOTICE

When refilling or changing operating fluids please ensure that the fluids are in the correct

container. Incorrect operating fluids can cause serious functional problems and engine

damage.

Service fluids leaks are harmful to the environment. So you should regularly check the

ground underneath your vehicle. If there are spots of oil or other fluids on the ground, the vehicle

should be inspected by a qualified workshop. Any spilt service fluids must be disposed of properly.

Preparing the vehicle for working in the engine compartment

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Checklist

The following steps should always be carried out in the specified order before working in the

engine compartment ⇒

:

Park the vehicle on a level and stable surface.

Depress and hold the brake pedal until the engine has stopped.

Apply the handbrake firmly Braking, stopping and parking.

Select the neutral position or move the selector lever to N Changing gear.

Stop the engine and remove the vehicle key from the ignition Starting and stopping the

engine.

Allow the engine to cool sufficiently.

Children and other people should be kept well away from the engine compartment.

Ensure that the vehicle cannot roll away unexpectedly.

WARNING

Always follow the instructions in the checklist and observe the general safety procedures.

•

Ignoring any of the items on this important safety checklist can lead to severe injuries.

Opening and closing the bonnet

Fig. 119 A: release lever in the footwell on the driver side B: release lever on the bonnet

Fig. 120 C: release lever at the bonnet stay D: bonnet secured with the bonnet stay

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Opening the bonnet

•

Ensure that the windscreen wiper arms are positioned on the windscreen before opening the

bonnet ⇒

.

Pull the release lever ① in the direction of the arrow ⇒ Fig. 119 A. The bonnet is released from

its lock by a spring mechanism ⇒

.

Lift the bonnet slightly and at the same time push the release lever ② B in the direction of the

arrow to open the bonnet completely.

Take the bonnet stay out of the holder ③ C on the bonnet and insert it in opening ④ D (arrow).

Closing the bonnet

•

Lift the bonnet slightly ⇒

.

Take the bonnet stay out of the holder ④ D and insert it in the opening in the bonnet ③ C.

Let the bonnet drop into the catches from a height of approximately 20 cm – do not press it

down!

If the bonnet is not closed, open it again and close it properly.

The bonnet sits flush with the body parts around it when it is properly closed.

WARNING

If the bonnet is not properly closed, it could open suddenly while you are driving and

completely obscure your view of the road. This can lead to accidents and serious injuries.

•

After closing the bonnet, always check that it is properly secured. The bonnet must be

flush with the surrounding body panels.

If you notice that the bonnet is not properly closed while the vehicle is in motion, stop the

vehicle as soon as possible and close the bonnet.

Therefore the bonnet should only be opened or closed when you are sure that nobody is in

its path.

NOTICE

The bonnet should only be opened when the wiper arms are flush to the windscreen in order

to avoid damage to the bonnet and the windscreen wiper arms.

Engine oil

Introduction

This chapter contains information on the followingsubjects:

⇒ Warning and indicator lamps

⇒ Engine oil specification

⇒ Checking the engine oil level and refilling engine oil

⇒ Engine oil consumption

⇒ Changing engine oil

Additional information and warnings:

•

⇒BookletService schedule,

•

Preparation for working in the engine compartment ⇒ Preparation for working in the engine

compartment

•

Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs

and renewal of parts

WARNING

Incorrect handling of engine oil can cause serious burns and injuries.

•

Always wear eye protection when handling engine oil.

Engine oil is toxic and must be stored out of the reach of children.

Engine oil must be kept in the closed original container. This also applies to used oil until it

is disposed of.

•

Never use empty food containers, bottles or other containers to store engine oil as other

people may then drink the engine oil.

Regular contact with engine oil can damage the skin. Skin that has been in contact with

engine oil should be washed thoroughly with water and soap.

Engine oil becomes extremely hot when the engine is running and can scald skin severely.

Always allow the engine to cool down.

Leaking or spilt engine oil can pollute the environment. Spilt operating fluids must be

collected and disposed of properly and with respect for the environment.

Warning and indicator lamps

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Flashes Possible cause

Solution

Do not drive on!

Switch off the engine. Check the engine oil

level.⇒ Checking the engine oil level and

refilling engine oil

– Do not drive on or remain at idling speed

if the warning lamp is flashing, even if the

engine oil level is correct. The engine could

otherwise be damaged. Seek expert

assistance.

Engine oil pressure is too low.

WARNING

Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and

to accidents and serious injuries.

•

Never ignore any warning lamps that are lit up.

Stop the vehicle as soon as possible and when safe to do so.

NOTICE

Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.

Engine oil specification

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The engine oil used must correspond exactly to specifications.

The correct engine oil is important for the function and service life of the engine. A special high

quality multigrade oil has been filled at the factory and this can normally be used as an all-season

oil.

If possible, only use Volkswagen-approved engine oil ⇒

high-lubricity oils.

. The engine oils listed are multigrade

Engine oils are constantly being developed and improved. A Volkswagen dealership is always kept

up to date on innovations. Volkswagen therefore recommends having engine oil changes done by a

Volkswagen dealership.

The quality of the engine oil is not only tailored to the requirements of engines and exhaust gas

treatment systems, but also to fuel quality. Due to the way in which a combustion engine works,

engine oil always comes into contact with combustion residues and fuel, which has a knock-on

effect on the ageing process of the oil.

The quality of fuels can vary greatly between individual markets and this must be taken into account

when selecting the correct engine oil.

The use of engine oils compliant with the VW 504 00 requires a fuel quality compliant with EN 228

(petrol) or fuel of and equivalent quality. Engine oils compliant with VW 504 00 are therefore

unsuitable for use in a large number of markets.

Permitted engine oil

specifications ⇒

Alternative engine oil

specifications⇒

Engine

type

Fixed service QI1, QI2, QI3,

QI4, QI7 (based on

time/distance travelled)

Only in the EU, Switzerland,

Norway, Japan and Australia^a)

Petrol

engines

VW 502 00

VW 504 00

-----

Natural gas

engine

NOTICE

•

Do not add any additional lubricants to the engine oil. Any damage caused by the use of

such additives is not covered by the warranty.

Only engine oil specifications that have been approved for use with the engine should be

used. Using other engine oils can cause engine damage.

•

Another engine oil can be used in the event of an emergency if the listed engine oils () are

not available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the

following engine oil may be used only once until the next oil change:

- Petrol engines: standards ACEAA3/B4 or API SN (API SM).

^a)Alternative engine oil specifications may only be used in fixed services QI1, QI2, QI3, QI4 and

QI7, and only when fuel of a quality compliant with EN 228 (petrol), or fuel of an equivalent quality,

is available in the particular country.

Checking the engine oil level and refilling engine oil

Fig. 121 Oil dipstick with markings

Fig. 122 In the engine compartment: engine oil filler cap

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Checklist

Carry out the steps in the specified order ⇒

:

With the engine at operating temperature, park the vehicle on a level surface to ensure

that the engine oil reading is correct.

Switch off the engine and wait a few minutes for the engine oil to flow back into the sump.

Open the bonnet .

Identify the engine oil filler cap and oil dipstick. The engine oil filler opening bears the

symbol on the cap and the oil dipstick has a coloured handle. If you cannot find the cap

and dipstick please contact a qualified workshop.

Pull the dipstick out of the guide tube and wipe it off with a clean cloth.

Insert the oil dipstick into the guide tube again as far as it will go. If there is a marking on

the oil dipstick, this marking must fit in the corresponding groove at the top end of the

guide tube when inserting.

Pull the dipstick out again and read the engine oil level on the dipstick as follows: Ⓐ: do not

refill oil . Proceed to step 15. Ⓑ: oil can be refilled (approximately 0.5 l). Proceed to step 8

or 15. Ⓒ: oil must be refilled (approximately 1.0 l). Proceed to step 8.

After reading the oil level, push the oil dipstick back into the guide tube as far as it will go.

Unscrew the engine oil filler opening cap .

Using only the engine oil approved by Volkswagen expressly for this engine, top up the oil

in small gradual amounts (no more than 0.5 l).

To avoid overfilling, wait for approximately one minute after each pour to allow the engine

oil to flow into the oil sump up to the marking on the engine oil dipstick.

Read the engine oil level from the dipstick again before refilling with a further small

quantity of engine oil. Never overfill engine oil .

After the refilling procedure, the engine oil level should be at least in the centre of area Ⓑ,

but never above area Ⓐ .

After refilling, screw the engine oil filler cap back on correctly.

Reinsert the oil dipstick correctly into the guide tube as far as it will go.

Close the bonnet correctly .

WARNING

Engine oil can ignite if it comes into contact with hot engine components. It can cause fires,

burns and other serious injuries.

•

If engine oil is spilt on cold engine parts it can heat up and ignite when the engine is

running.

•

Always ensure that the engine oil filler cap is securely tightened after refilling, and that the

dipstick is properly inserted back into the guide tube. This will prevent the engine oil from

draining out on to hot engine components when the engine is running.

NOTICE

•

Do not start the engine if the engine oil level is above area ⇒ Fig. 121Ⓐ. Seek expert

assistance. The catalytic converter and the engine could otherwise be damaged.

•

When refilling or changing operating fluids please ensure that the fluids are in the correct

container. Incorrect operating fluids can cause serious functional problems and engine

damage.

The engine oil level must never be above area ⇒ Fig. 121Ⓐ. Otherwise oil can be drawn in

through the crankcase breather and escape into the atmosphere via the exhaust system.

Engine oil consumption

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Engine oil consumption can vary from engine to engine and can change during the working life of

an engine.

Depending on how you drive and the conditions in which the car is used, oil consumption can be up

to 1.0 litre/2,000 km – and is likely to be higher for the first 5,000 km for new vehicles. The engine

oil level must therefore be checked at regular intervals, preferably when refuelling and before long

journeys.

When the engine is working hard the oil level must be kept within the area shown in ⇒ Fig. 121Ⓐ,

for instance during long motorway cruising in summer or climbing mountain passes.

Changing engine oil

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The engine oil must be changed regularly in accordance with the data given in the service

schedule.

The engine oil and filter should always be changed, and used oil disposed of, by a qualified

workshop due to the special tools and knowledge required. Volkswagen recommends using a

Volkswagen dealership for this purpose.

More details on the service intervals can be found in the service schedule.

Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does

not mean that the engine oil should be changed more frequently.

WARNING

If, in exceptional cases, you have to carry out an oil change yourself, please note the

following:

•

Always wear eye protection.

Always allow the engine to cool down completely to avoid burns.

Keep your arms horizontal when removing the oil drain plug with your fingers to help

prevent oil from running down your arm.

•

Use a suitable container when draining the used oil. It must be at least large enough to

hold the entire quantity of engine oil required for refilling.

Never store engine oil in empty food containers, bottles or any other non-original

containers as people finding these containers may not know that they contain engine oil.

Engine oil is toxic and must be stored out of the reach of children.

Before changing the engine oil, first find out where old oil can be disposed of properly near

you.

Used oil must be disposed of in accordance with regulations governing the protection of the

environment. Never dispose of old oil in locations such as gardens, woods, sewerage systems, on

streets and roads, or in rivers and waterways.

Coolant

Introduction

This chapter contains information on the followingsubjects:

⇒ Warning lamp for coolant

⇒ Coolant specification

⇒ Checking the coolant level and refilling coolant

Never carry out any work on the engine coolant system if you are not familiar with the requisite

procedures, or if you do not have access to the correct tools, operating equipment and fluids ⇒

The work should be carried out by a qualified workshop if you are uncertain. Volkswagen

recommends using a Volkswagen dealership for this purpose.

.

Serious injuries can be caused if work is carried out incorrectly.

Additional information and warnings:

•

Preparation for working in the engine compartment ⇒ Preparation for working in the engine

compartment

Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs

and renewal of parts

WARNING

Engine coolant is toxic.

•

Engine coolant should only be kept in sealed original containers in a safe place.

Never store engine coolant in empty food containers, bottles or any other non-original

containers as people finding these containers may then drink the engine coolant.

•

The engine coolant must be stored out of the reach of children.

Please note that the amount of correct coolant additive used must be sufficient for the

lowest ambient temperature that you expect the vehicle to be exposed to.

•

Coolant can freeze at extremely cold outside temperatures, causing the vehicle to break

down. Vehicle occupants with inadequate winter clothing could then freeze to death as the

heating will also no longer function.

Coolant and coolant additives can pollute the environment. Spilt operating fluids must be

collected and disposed of properly and with respect for the environment.

Warning lamp for coolant

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Several warning and indicator lamps will light up briefly as a functional check when the ignition is

switched on. They will switch off after a few seconds.

Lit up Possible cause

Solution

Engine coolant temperature is

too low in vehicles with natural

gas engine.

Avoid high engine speeds and heavy engine loads.

Flashes Possible cause

Solution

Do not drive on!

Stop the vehicle as soon as possible, and when

safe to do so. Switch off the engine, leave the

engine to cool down.

Coolant temperature too high.

Do not drive on!

After the engine has cooled down, check the

coolant level and refill engine coolant if the level is

too low ⇒ Checking the coolant level and refilling

coolant.

Coolant level too low.

With display --.- in the

instrument cluster:

fault in the engine cooling

system.

Do not drive on!

Seek expert assistance.

WARNING

Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and

to accidents and serious injuries.

•

Always observe any warning lamps that are lit up.

Never ignore any warning lamps that are lit up.

Stop the vehicle as soon as possible and when safe to do so.

NOTICE

Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.

In some vehicles, the coolant temperature display may be displayed on the screen of the

portable navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and

renewal of parts.

Coolant specification

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The cooling system is filled at the factory with a mixture of specially prepared water and at least

40% coolant additive G 13 (TL-VW 774 J). The coolant additive is dyed purple. This mixture of

water and coolant additive gives the necessary frost protection down to -25°C (-13°F) and protects

the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and

raises the boiling point of the coolant.

In order to protect the coolant system, the proportion of coolant additive must always be at least

40%, even if anti-freeze is not required in warm weather and warm climates.

If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can

be increased. However, the percentage of coolant additive should not exceed 60%, as this would

reduce the frost protection and the cooling effect.

When topping up the coolant, a mixture of distilled water and at least 40% coolant additive - G 13 -

or - G 12 plus-plus - (TL-VW 774 G) (both of which are dyed purple) must be used in order to obtain

the optimum corrosion protection ⇒

VW 774 F), - G 12 - (dyed red) or - G 11 - (dyed blue-green) will significantly decrease the level of

corrosion protection and should therefore be avoided ⇒

. Mixing - G 13 - with the coolant additives - G 12 plus - (TL-

.

WARNING

Insufficient anti-freeze in the coolant system can cause the engine to break down and cause

serious injuries.

•

Please note that the amount of correct coolant additive used must be sufficient for the

lowest ambient temperature that you expect the vehicle to be exposed to.

•

Coolant can freeze at extremely cold outside temperatures, causing the vehicle to break

down. Vehicle occupants with inadequate winter clothing could then freeze to death as the

heating will also no longer function.

NOTICE

Never mix genuine coolant additives with other coolants that have not been approved by

Volkswagen. Mixing other coolants could cause serious damage to the engine and cooling

system.

•

If the liquid in the coolant expansion tank is brown instead of purple, for example, - G 13 -

has been mixed with another unsuitable engine coolant. The coolant must be changed as

soon as possible if this is the case. Failure to observe this point can result in serious faults

or engine damage.

Coolant and coolant additives can pollute the environment. Spilt operating fluids must be

collected and disposed of properly and with respect for the environment.

Checking the coolant level and refilling coolant

Fig. 123 In the engine compartment: marking on the coolant expansion tank

Fig. 124 In the engine compartment: coolant expansion tank cap

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The warning lamp for the engine coolant will light up if the engine coolant level is too low.

Preparation

•

Park the vehicle on a firm and level surface.

Allow the engine to cool down ⇒

Open the bonnet ⇒ .

The coolant expansion tank has the

.

symbol on its cap ⇒ Fig. 124.

Checking the coolant level

•

Check the coolant level at the side marking of the expansion tank when the engine is cold

⇒ Fig. 123.

•

Refill the coolant if the liquid level is below the minimum marking (min). When the engine is

warm, the coolant level may be slightly above the top end of the marked area.

Refilling coolant

•

Always protect your hands and arms from hot coolant or steam by placing a suitable cloth on

the cap of the coolant expansion tank.

•

Unscrew the cap carefully ⇒

.

Refill only new coolant according to the Volkswagen specification (⇒ Coolant specification) ⇒

.

•

The coolant level must be between the marks on the expansion tank ⇒ Fig. 123. Do not fill up

over the top line of the marked area⇒

!

•

Close the cap tightly.

If in an emergency you do not have access to the coolant of the required specification

(⇒ Coolant specification), do not use any other coolant additive. Instead, initially refill with

distilled water⇒

only. Then add the correct proportion of coolant additive as soon as

possible ⇒ Coolant specification.

WARNING

Hot steam or engine coolant can cause serious burns.

•

Never open the bonnet if you can see or hear steam or engine coolant coming out of the

engine compartment. Always wait until no escaping steam or coolant can be seen or

heard.

•

Always allow the engine to cool down completely before carefully opening the bonnet. Hot

components can burn the skin.

Before opening the bonnet once it has cooled down:

- Apply the handbrake fully and move the selector lever to position N or move the

manual gear lever to the neutral position.

- Remove the vehicle key from the ignition lock.

- Always keep children away from the engine compartment and never leave the

vehicle unattended.

•

The engine cooling system is under pressure when the engine is hot. Never open the cap

of the coolant expansion tank when the engine is hot. Coolant may spray out and cause

serious burns and injuries.

- Turn the cap slowly and very carefully anticlockwise while exerting some downward

pressure on the cap.

- Always protect the face, hands and arms from hot coolant or steam with a large,

thick cloth.

•

When refilling, do not spill any service fluids on engine components or on the exhaust

system. The spilt service fluids can start a fire. In certain circumstances, the ethylene

glycol in the engine can catch fire.

NOTICE

•

Refill only with distilled water. All other types of water can cause corrosion in the engine

due to the chemical components contained therein. This can also lead to engine failure. If

any other type of water is refilled, the fluid in the engine cooling system should be

completely replaced immediately by a qualified workshop.

•

Do not fill coolant above the top of the marked area ⇒ Fig. 123. Otherwise the excess

coolant will be pressed out of the cooling system when the engine is hot and could cause

damage.

If a large amount of coolant has been lost, do not refill the coolant until the engine has

cooled completely. Heavy coolant loss is an indication of leaks in the engine cooling

system. The engine cooling system should be checked by a qualified workshop as soon as

possible. Failure to do so can result in engine damage.

•

When refilling operating fluids, please ensure that the correct container is filled. The use of

incorrect operating fluids could result in serious malfunctions and engine damage!

Vehicle battery

Introduction

This chapter contains information on the followingsubjects:

⇒ Warning lamp

⇒ Checking the electrolyte level of the vehicle battery

⇒ Charging, replacing, disconnecting and connecting the vehicle battery

The vehicle battery is a component of the electrical system in the vehicle.

Never carry out any work on the electrical system if you are not familiar with the necessary

procedures and the general safety requirements and only unsuitable tools are available ⇒

. The

work should be carried out by a qualified workshop if you are uncertain. Volkswagen recommends

using a Volkswagen dealership for this purpose. Serious injuries can be caused if work is carried

out incorrectly.

Location of the vehicle battery

The vehicle battery is located in the engine compartment.

Explanation of the warnings on the vehicle battery

Symbol

Meaning

Always wear eye protection!

Electrolyte is very corrosive and caustic. Always wear protective gloves

and eye protection!

No fires, sparks, naked lights or smoking!

A highly explosive mixture of gases is given off when the vehicle battery

is charging!

Always keep children away from acid and the vehicle battery!

Additional information and warnings:

•

⇒BookletService schedule,

Pull-away assist systems ⇒ Pull-away assist systems

Preparation for working in the engine compartment ⇒ Preparation for working in the engine

compartment

•

Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs

and renewal of parts

WARNING

Any work on the vehicle battery and the electrical system can cause serious chemical burns,

fire and electric shocks. Always read the following warnings and safety information before

carrying out any kind of work:

•

Switch off the ignition and all electrical consumers before carrying out any work on the

vehicle battery and also disconnect the negative cable from the vehicle battery.

•

Children should always be kept away from electrolyte and the vehicle battery.

Always wear eye protection.

Electrolyte is very aggressive. It can burn the skin and can cause blindness. When

working with the battery, protect your hands, arms and particularly your face from acid

spillages.

•

Do not smoke during the work, and never work near naked flames or sparks.

When handling cables and electrical equipment, avoid generating sparks and electrostatic

charge.

•

Never short circuit the battery poles.

Never use a damaged vehicle battery. It can explode. Damaged vehicle batteries must be

replaced as soon as possible.

•

Damaged or frozen vehicle batteries must be replaced immediately. Discharged vehicle

batteries can even freeze at temperatures of around 0°C (+32°F).

NOTICE

•

Do not allow direct sunlight onto the vehicle battery for an extended period as the UV rays

could damage the battery housing.

•

If the vehicle is left standing in cold conditions for a long period, protect the vehicle battery

from frost. If it freezes it will be damaged.

NOTICE

Operation of the vehicle for a very long time at very high outside temperatures can lead to

vehicle battery damage.

After starting the engine with a discharged vehicle battery, or after the battery has been

changed, system settings (time, date, personal convenience settings and programming) may have

been changed or deleted. Check and correct the settings as necessary once the vehicle battery has

been sufficiently charged.

Warning lamp

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Lit up Possible cause

Fault in the alternator.

Solution

Proceed to a qualified workshop. The

electrical system should be checked.

Switch off all electrical equipment that is not

required. The vehicle battery will not be

charged by the alternator while the vehicle is

in motion.

Lit up Possible cause

Solution

Start/stop system cannot start the

engine.

⇒ Pull-away assist systems

Several warning and indicator lamps will light up briefly as a functional check when the ignition is

switched on. They will switch off after a few seconds.

WARNING

Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and

to accidents and serious injuries.

•

Never ignore any warning lamps that are lit up.

Stop the vehicle as soon as possible and when safe to do so.

NOTICE

Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.

Checking the electrolyte level of the vehicle battery

Fig. 125 In the engine compartment: possible position of the window on top of the vehicle battery

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The electrolyte level of the vehicle battery should be checked regularly in high-mileage vehicles, in

hot countries and in older vehicle batteries. The vehicle battery is otherwise maintenance-free.

Vehicles with a start/stop system ⇒ Pull-away assist systems are fitted with special vehicle

batteries. For technical reasons, it might not be possible to check the electrolyte level in these

vehicle batteries.

Preparation

•

Preparing the vehicle for working in the engine compartment ⇒ Preparation for working in the

engine compartment.

•

Open the bonnet

⇒ .

Checking the electrolyte level

•

Ensure that enough light is available for you to see the colours clearly. Never use naked flames

or glowing matter (e.g. cigarettes) as a light source.

•

The colour display in the round window ⇒ Fig. 125 on the top side of the vehicle battery will

change according to the electrolyte level.

Colour display

Light yellow or colourless

Black

Action

The electrolyte level of the vehicle is too low. The vehicle battery

should be checked and replaced by a qualified workshop if

necessary.

The electrolyte level of the vehicle battery is correct.

WARNING

Any work on the vehicle battery can cause serious chemical burns, explosions and electric

shocks.

•

Always wear eye protection and protective gloves.

Electrolyte is very aggressive. It can burn the skin and can cause blindness. When

working with the battery, protect your hands, arms and particularly your face from acid

spillages.

•

Never tilt the vehicle battery. Electrolyte may spill out of the battery vents and cause

chemical burns.

•

Never open a vehicle battery.

If acid is splashed onto your skin or into your eye, rinse immediately for several minutes

with cold water. Then consult a doctor immediately.

•

If acid is swallowed, consult a doctor immediately.

Charging, replacing, disconnecting and connecting the vehicle battery

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Charging the battery

The vehicle battery should be charged by a qualified workshop, as the technology used in factory-

fitted batteries requires voltage-limited charging ⇒

Volkswagen dealership for this purpose.

. Volkswagen recommends using a

Replacing a vehicle battery

The battery has been developed to suit the conditions of its location and has special safety

features. If a vehicle battery has to be replaced, discuss the electromagnetic compatibility, size and

necessary servicing, output and safety requirements for the new vehicle battery with a Volkswagen

dealership before purchase. Volkswagen recommends that the vehicle battery is changed by a

Volkswagen dealership.

Only maintenance-free vehicle batteries compliant with the standards TL 825 06 and VW 7 50 73

should be used. These standards must be dated April 2008 or later.

Vehicles with start/stop system ⇒ Pull-away assist systems are equipped with a special vehicle

battery. These vehicle batteries may only be replaced by a vehicle battery with the same

specifications.

Disconnecting the vehicle battery

Please note the following if the vehicle battery has to be disconnected from the electrical system in

the vehicle:

•

Switch off all electrical consumers and the ignition.

Unlock the vehicle before disconnecting the battery in order to avoid triggering the alarm.

First disconnect the negative cable and then the positive cable ⇒

.

Connecting the vehicle battery

•

Switch off all electrical consumers and the ignition before reconnecting the vehicle battery.

•

First reconnect the positive cable and then the negative cable ⇒

.

Various indicator lamps may light up after the vehicle battery has been connected and the ignition is

switched on. They will go out if you drive a short distance at a speed of 15–20 km/h (10–12 mph). If

the indicator lamps remain lit up, the vehicle should be checked by a qualified workshop.

If the vehicle battery was disconnected for long periods, the system may not able to calculate or

correctly display the time when the next service is due ⇒ Instruments. Comply with the maximum

permissible service intervals ⇒BookletService schedule,.

Automatic switch-off for electrical consumers

The intelligent vehicle electrical system automatically implements a range of measures to prevent

the battery from discharging under high loads:

•

The idling speed is increased so that the alternator provides more electricity.

The performance of large electrical consumers may be reduced or they may be switched off

completely.

•

The power supply to the 12-volt socket and the cigarette lighter is interrupted temporarily while

the engine is being started.

The vehicle electrical system cannot always prevent the vehicle battery from discharging. For

example when the ignition is switched on for an extended period with the engine off, or when the

side or parking lights are on when the vehicle is parked for an extended period.

How the vehicle battery discharges:

•

Long periods at a standstill in which the engine is not running, especially if the ignition is

switched on.

•

The use of electrical consumers when the engine is switched off.

WARNING

Incorrectly attaching the battery and using incorrect vehicle batteries can cause short circuits,

fire and serious injuries.

•

Always use maintenance-free and leak-proof batteries that have the same properties,

specifications and dimensions as the factory-fitted vehicle battery.

WARNING

A highly explosive mixture of gases is given off when the vehicle battery is being charged.

•

Vehicle batteries should only be charged in well-ventilated spaces.

Never charge a vehicle battery once it has been frozen. Discharged vehicle batteries can

even freeze at temperatures of around 0°C (+32°F).

•

A vehicle battery must be replaced if it has been frozen.

Incorrectly connected cables can cause a short circuit. First connect the positive cable and

then the negative cable.

NOTICE

•

Never make or break connections between vehicle batteries if the ignition is switched on or

the engine is running. Never use a vehicle battery that does not correspond with the

vehicle's specifications. The vehicle's electrical system or electronic components could be

damaged, which could lead to electrical faults, for example in the start/stop system.

•

Never connect equipment that provides electricity, such as solar panels or a battery

charger, to the 12-volt socket or to the cigarette lighter to charge the vehicle battery. This

can damage the vehicle electrical system.

Dispose of the vehicle battery as required by legislation. Batteries may contain toxic

substances such as sulphuric acid and lead.

Electrolyte can pollute the environment. Clean up any service fluid leakages and dispose of

them properly.

Vehicle care and maintenance

Caring for and cleaning the vehicle exterior

Introduction

This chapter contains information on the followingsubjects:

⇒ Washing the vehicle

⇒ Washing the vehicle with a high-pressure cleaner

⇒ Cleaning windows and exterior mirrors

⇒ Cleaning and changing windscreen wiper blades

⇒ Waxing and polishing the vehicle

⇒ Cleaning and caring for chrome and aluminium trim parts

⇒ Cleaning wheels

⇒ Care of rubber seals

⇒ De-icing the door lock cylinders

⇒ Underseal

⇒ Cleaning the engine compartment

Regular and expert care helps to maintain the value of the vehicle. Proper maintenance may also

be one of the requirements for the approval of warranty claims in the event of corrosion or paint

defects.

Suitable care products are available from Volkswagen dealers.

Additional information and warnings:

•

Preparation for working in the engine compartment ⇒ Preparation for working in the engine

compartment

•

Cleaning and caring for the interior ⇒ Cleaning and caring for the interior

Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs

and renewal of parts

Cleaning and maintenance for Your Volkswagen Up 4 Door First Generation (2011-2019)

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